PARTICIPANT HANDBOOK
ILM CERTIFICATE IN LEADERSHIP & MANAGEMENT LEVEL 5 (INSTITUTE OF
LEADERSHIP AND MANAGEMENT)
BECOMING AN EFFECTIVE LEADER
INTRODUCTION
Welcome to Understanding the management role, unit 1 of the ILM Certificate in Leadership &
Management, specifically designed for and by Loughborough University.
Aim of the programme
The aim of the unit is to provide you with an understanding of the management role at Loughborough
as well as an understanding of how the organisation works – its purposes and functions, the
stakeholders and the mission and values of the organisation. If you are new to the University then it
will be a good starting place to understand what Loughborough University is all about and if you are
already a manager at Loughborough then it will help to confirm the messages of the University and an
opportunity to think about how these messages are communicated in your area and what affect they
have on the way you do things. We will also be considering the impact that your management style
and communication have on your area of responsibility and what you can do to improve this further.
Entry requirements
There are no formal entry requirements for this programme. However, to benefit from this course it
would be advantageous to have an opportunity to put the new learning into practice. No prior
management qualifications are necessary, or prior educational qualifications. In order to achieve the
full qualification you will need to attend all units of the programme as well as all work based
assignments and online learning.
Student support
Loughborough University is an accredited centre for ILM and is committed to inclusion and we can
provide a range of support for learners with disabilities and/or learning difficulties. If you feel you may
require support on your programme then please contact our advisers team directly (please see
candidate handbook for further details).
Attendance
The achievement of the Certificate is dependent upon attendance at ALL of the units (workshops) as
well as all identified on line study. These learning hours are a specific requirement of the ILM process.
A key aspect of any team leader or manager is their management of themselves, their workload and
their time. The achievement of this Certificate should reflect their ability to attend all of the courses
they have committed to as well as completion of the assessment in the required timescale.
ASSIGNMENT INFORMATION
You must include
your name, course and assignment title in the file name. Please also ensure your work
is submitted as one document and it must have a submission sheet as the front cover. We are
All submitted assignments must be emailed to ilm@lboro.ac.uk by the dates given.
unable to accept assignments without this front cover and we will ask you to resubmit if it is not included.
Please note you do not need to include your learner registration number on this sheet. If you require
confirmation of receipt of your emailed submission then please request this from the “Options” tab in
Outlook.
Guidelines on submitting as one complete PDF document:
1. When saving your word document, save it as a PDF file
2. Open adobe
3. In left hand corner – select the ‘create PDF’ button
4. From drop down menu – choose “combine files into a single PDF”
5. A new window will open (let’s call this X) – in the top left hand corner is an ‘add files’ button. Click
and choose how you want to find your files (e.g. ‘add files’ will open windows explorer, ‘open files’
just looks at ones you have open)
6. Once all your files are listed in screen X – click combine. It will open a new PDF which you can
then save as the appropriate file name.
If you are unable to send your assignments through by email then you can submit a hard copy (but we
must also have a copy on CD or memory stick) by visiting the Staff Development department in
Rutland Building.
Assessment – Understanding the management role
Remember that these notes are for guidance only
The assignment includes the Assessment Criteria, showing you exactly how you will be assessed, and a
Mark Sheet to show how the marks are allocated. Read the assignment carefully and study the Assessment
Criteria with even more care. It is a good idea to go through the assignments after you have completed them
and mark them yourself, using those same criteria. Ask yourself “Have I done what it asks me to do?” “What
mark would I give it?”
Assessment activities are divided into parts. You must use the headings (in bold) of each part to structure
your assignment, because marks are allocated according to how well you deal with each of them – if the
assessor doesn’t know which part you are answering, you won’t get the marks. Remember, the assessor is not
trying to trick you – what it asks for is what it expects. If you have a problem, ask your tutor for help.
You should present your work as simply and clearly as possible. Whilst word-processed assessments are
preferred, you will not lose marks for presenting a hand-written assessment so long as it is neat and legible.
Please do not present your work in elaborate folders – simple stapled pages are all that is required.
As a Manager communication skills are very important. So, too, it is important that you write clearly when
your present your work for assessment. You may lose marks for poor grammar and spelling.
ILM is keen to ensure fair and equal assessment for all candidates: so if you have any special difficulties
which you think might put you at a disadvantage do not hesitate to let your tutor know.
What constitutes plagiarism?
If you submit an assignment that contains work that is not your own, without indicating this to the marker
(acknowledging your sources), you are committing ‘plagiarism’ and this is an offence. This might occur in an
assignment when:
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Using a choice phrase or sentence that you have come across and copying it word-for-word directly
from a text.
Paraphrasing the words from a text very closely.
Using text downloaded from the internet, or copied directly from a book or other source.
Borrowing statistics or assembled facts from another person or source.
Copying or downloading figures, photographs, pictures or diagrams without acknowledging your
sources.
Copying from the notes or essays of a fellow student.
Although you are encouraged to show the results of your reading by referring to and quoting from works on your
subject, copying from such sources without acknowledgement is deemed to be plagiarism and will not be
accepted by Staff Development.
For further information on how to reference your sources of information, please either discuss this with your
tutor, or see the University Library’s guidance sheet to referencing:
http://www.lboro.ac.uk/services/library/skills/advice/
WORK BASED ASSIGNMENT
Submission date
Becoming an Effective Leader
TASK
The purpose of this unit is to develop knowledge and understanding of effective leadership as required
by a practising or potential middle manager.
NOTE
An ILM Assessment Task provides an opportunity to relate your learning directly to your current
organisation. It is recommended that you discuss the assignment with your line manager to explore and
agree how the task could be used to support the needs of your employer (as well as evidencing your
learning as part of completing your ILM qualification).
If you are not currently working within an organisation, then you may complete this task in relation to an
organisation with which you are familiar. This could include experience working in a voluntary capacity.
NOTE:
You should plan to spend approximately 31 hours researching your workplace context, preparing for and
writing or presenting the outcomes of this assignment for assessment.
Please use the headings shown below when writing up your
assignment
Understand own ability to fulfil key responsibilities of the
leadership role
The first part of this task is to evaluate own ability to use two or
more leadership styles, in different situations and with different
people, in order to fulfil the leadership role, and to use theories
of emotional intelligence to review and make judgements on
the effect of emotions on own and others’ performance
Assessment Criteria
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Evaluate own ability to use a range of
leadership styles, in different situations
and with different types of people, to
fulfil the leadership role (20 marks)
Use theories of emotional intelligence
to review the effect of emotions on own
and others’ performance (20 marks)
Be able to evaluate own ability to lead others
The second part of the task requires you to:
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Review own ability to set direction and communicate
this to others by using a combination of appropriate
evidence and relevant theory in order to form a
judgement
Review own ability to motivate and delegate and
empower others by using a combination of appropriate
evidence and suitable motivational, delegation and
empowerment theories in order to form a judgement.
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You are then required to create a personal development plan,
which includes activities, timescales and resources, to improve
own ability to lead.
By submitting I confirm that this assessment is my own work
Review own ability to set direction and
communicate this to others (20 marks)
Review own ability to motivate,
delegate and empower others (20
marks)
Produce a personal development plan
to improve own ability to lead (20
marks)
Resubmission
If your assignment is graded as “Refer”, you will receive feedback and are able to revise your work and
resubmit it for a secondary opportunity to pass.
You are advised to discuss your task with your assignment with your line manager.
You should use your own workplace as the basis for this assignment, but you may use another
organisation if you have experience elsewhere that is relevant.
To produce a better assignment and to show your wider understanding of the management role you
should provide more detail in your answer. Explanation with supporting examples from your own
experience will provide further evidence of your understanding.