THE UNIVERSITY OF NORTH CAROLINA AT GREENSBORO Bryan School of Business and Economics Department of Business Administration MKT 426.01 – International Marketing Instructor – Dr. Nicholas C. Williamson Class meeting times: 9:30 – 10:45 AM TR Office hours: 9:20 AM – 9:30 AM and by appt. Fall 2010 334-4533 Bryan 371 CATALOG DESCRIPTION: Practical aspects of marketing across national boundaries. Complexities of export marketing are emphasized. TEXTS: International Marketing – Ninth Edition - Czinkota and Ronkainen Export Odyssey – Third Edition (2010) Nicholas C. Williamson and Steven M. Cramer GRADING: Mid-term examination Final examination Export Odyssey: 1st Exp. Mkt. Str. 2nd Exp. Mkt. Str. 3rd Exp. Mkt. Str. For. Mkt. Sel. Oral Pres. Written rept. TOTAL 15% 15% 9% 5% 11% 10% 10% 25% 100% PROJECT: See Export Odyssey - Third Edition © for details. Each student group must line up as a "host" firm a Triad area manufacturing firm. A key part of the project calls for making direct contact (by fax, e-mail and voice) with three or more potential customers in the targeted foreign market. These potential customers must be located in a country which the host firm has not marketed to in the past. If the efforts of a student group lead to either a purchase order or the establishment of a formal relationship with a foreign middleman organization (e.g., distributor or agent) within 90 days of the final examination of the course, then each member of the student group will have his or her final written and oral project grades changed retroactively to the very highest "A+" grade, and each student member's course grade will be revised upward retroactively, if an upward grade revision is indicated as a result. Additionally, students will turn in to the instructor at the date specified below their typewritten (word processed) mid-term evaluations of the Export Odyssey work outputs of each of their team mates. This process will be repeated at the end of the course. These two sets of evaluations will play a critical role in the instructor’s evaluation of each student's final Export Odyssey grade. 2 LEARNING OUTCOME GOALS FOR THIS COURSE: 1. Detail how the stages of economic development of a country relate to international marketing issues. 2. Compare and contrast export and foreign direct investment as alternative modes of entry into a foreign market. 3. Assess the cultural environment as it relates to the communications strategy in export marketing. 4. Describe different financial tools that are available to the U. S. exporter, particularly the small exporter. 5. Explore the "internationalization process of the firm" from the perspective of the evolution of international marketing channels. 6. Assess issues in the adaptation of products for export, focusing upon the export of consumer packaged goods to developing countries. 7. Explore issues in pricing nomenclature in export pricing; assess transfer pricing issues as they relate to the reduction of a company's global income tax bill. 8. Examine different dimensions of international marketing channels as they relate to the export marketing strategy of a U. S. exporter. 9. International communications issues an organizing factor in the structure of a U. S. exporter's export marketing strategy. 10. Explore different export intermediaries, focussing upon the comparison between general and specialty trading companies. 11. Identify circumstances that might justify the use of countertrade by a U. S. exporter. 12. Explore the Latin American debt situation of the 1980s as related to the structure of topics dealt with in this course. 13. Examine international logistics as the organizing factor for "transaction fulfillment" marketing factors in exporting. 14. Analyze global and bilateral export and import trade flows so as to enable one to identify the best country to target. 15. Perform search activities using electronic databases so as to determine the character of competition in specific foreign "product markets." 16. Describe how to assess different databases so as to identify viable customers in a specific foreign market and for a specific product. 17. Detail the use of the international fax message as the prime tool for international communications in export marketing activities. FACULTY AND STUDENT GUIDELINES: Both the instructor of MKT 426 and students enrolled in MKT 426 will adhere to the contents of the “Faculty and Student Guidelines” document. A direct link to the PDF file containing this document follows: http://www.uncg.edu/bae/faculty_student_guidelines.pdf 3 POLICY: No make-ups unless due to illness. In that case, a note from an infirmary or physician (on letterhead, with signature) is required before a make-up can be given. HONOR CODE: The Academic Honor Code will be adhered to. Violations will be dealt with accordingly. Date 8/24 8/26 Activity C&R Course introduction 1 International trade, Intro to Export Odyssey 2 Commencement of team formation process 8/31 Export Odyssey - host firm issues Deadline for forming teams Students are charged with lining up a list of 10-12 "prospect" firms for host firm 9/2 International economic environment; foreign 4 investment; students submit to instructor a list of host firm candidates; instructor will choose 3. Students are charged with lining up a host firm. 9/7 International political and legal environments 5 9/9 International financial environment 11 9/14 Exporting process 9 9/16 MID-TERM EXAMINATION 9/21 At the library - print and electronic information sources for the Export Odyssey project 9/23 Import Market Selection (I) Deadline for student groups to have lined up a host firm 9/30 Import Market Selection (II) Students are charged with selecting the foreign market to target with their focal product (line). 10/5 Determining industry and product codes, and article searching – Students turn in import market selection report. Students are charged with producing the mid-term evaluations of their team mates. 10/7 First Interim Statement Students are charged with producing the First Interim Statement. Students turn in to instructor their mid-term team mate evaluations. 10/14 Second Interim Statement Students turn in their First Interim Statements. Students are charged with producing the Second Interim Export Marketing Strategy statement. 10/19 Cultural environment 3 10/21 Export Odyssey: Analysis of macro-environments of their targeted markets; students research their W&C 1,2 6 - 7 7 4,5 8 9 4 10/26 10/28 11/2 11/4 11/9 11/11 11/16 11/18 11/23 11/30 12/2 foreign import "product markets". Students are charged with Third Interim Export Marketing Strategy Statement. Students turn in Second Interim Statements. International channels of distribution 13 Export Odyssey: Communicating with potential customers in targeted foreign import market 12 Students turn in Third interim statements. Students are charged with sending a series of two international fax messages to each potential customer in the targeted foreign market. Discussion of requirements of Oral Presentation Countertrade and global pricing 17 Export Odyssey oral presentations " “ “ Export Odyssey – Written Report discussion Students are charged with submitting their team mates’ evaluations, and submitting the Final Written Report International logistics 16 Students turn in final team mate performance Evaluation report. Students turn in Export Odyssey Written report to instructor by 5:00 PM. Students Present to instructor certified mail receipt confirming mailing to host firm. 10 11 12 12 -