Canty International DECOLINE Launching Decoline to market: Potential pricing strategies Rogers, Ungaro, Hilton, Gerard, Talbot, Staryk Set 1E, Team C 11/2/2009 CANTY INTERNATIONAL CHOOSING OPTIMAL PRICING STRATEGY IN LAUNCHING DECOLINE TO MARKET Prepared for: MKTG 1102 Instructor: Tom Jopling BCIT School of Business Prepared by: BCIT School of Business Students Brenda Rogers, Jenn Ungaro, Jennifer Hilton, Julie Staryk, Marshall Talbot, Simon Gerard November 2, 2009 Page 2 of 15 Introduction Problem What price should Canty International set for their new product, Decoline, to make sure it maintains reasonable profit while also ensuring that there is a high degree of perceived value for current and potential customers? Target Market Canty International will market Decoline to large, high volume and public facilities such as schools, hospitals, offices, and hotels. The desired target market is hotel chains with approximately 80-200 locations across Canada. Page 3 of 15 Opportunities for Decoline Strengths for Decoline Newest technology Durable, longer life (10 yrs) No current competitors or substitutes No transportation costs Low lead time ( 2 weeks) Current loyal client-base Customize look for client Can fit on old tracks Eco-friendly Premium product More in-elastic item Lower costs to produce than any competitor (other department manufactures materials) Weaknesses of Decoline Expensive start-up costs Cannot be an off-shelf item Product is un-known Small production warehouse Customer not aware of product (need awareness) Loss of perceived value No competition No market development causing rise in advertising cost Not tested in market Gain new hotel clients Appeal to larger group of people because of the new technology Broaden target market -new clients (schools, etc.) Green marketing popularity Can raise prices due to new and improved technology Huge growth potential Potential to build client loyalty with new product Co branding Customer relationship management (contractor) Hotel industry growth Recommend current clients replace old product with new Decoline Threats for Decoline Economy is unstable Inevitable competition- could undersell Changing demands of the industry New product Baby boomers purchasing behaviour Hotels involved with exclusive contracts A Variable cost increase Bamboo deficiencies Page 4 of 15 Pricing Strategy # 1 Value-based Pricing Price: $50 Increase the price along with the perceived value of Decoline over the old product. This method will highlight the superior quality and features of the new Decoline technology and satisfy our target market. Decoline must also emphasize the long term cost savings for our clients, rather than focusing on the higher upfront cost. Break-Even Analysis R e v e n u e s Units 0 150 200 250 300 350 400 450 500 & C o $ s t s 20,000.00 15,000.00 10,000.00 Fixed Cost Variable Cost 5,000.00 0.00 Total Cost 0 400 600 Revenue Units Sold Fixed Cost Variable Cost Total Cost Revenue Profit 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 0.00 1,903.50 2,538.00 3,172.50 3,807.00 4,441.50 5,076.00 5,710.50 6,345.00 6,028.75 7,932.25 8,566.75 9,201.25 9,835.75 10,470.25 11,104.75 11,739.25 12,373.75 0.00 7,500.00 10,000.00 12,500.00 15,000.00 17,500.00 20,000.00 22,500.00 25,000.00 -6,028.75 -432.25 1,433.25 3,298.75 5,164.25 7,029.75 8,895.25 10,760.75 12,626.25 ADVANTAGES: 200 Higher customer perceived value Ability to raise prices Charge higher price due to perceived value Ability to lead customer to believe high value of product Break-Even Units: 161 Total Fixed Costs: Total Variable Unit Costs: Expected Unit Sales: Price per Unit: 6,028.75 12.69 500 50 DISADVANTAGES: Customers value differently/difficult to control If low perceived value, customers won’t switch products Low perceived value = low profit Pricing Strategy #2 Market Penetration Pricing Price: $29.99 Set price for Decoline very low to grab initial market share for this product. Dominate the market share with low pricing. Sell to everyone and anyone. The low profit margins will discourage competitors from entering the market. This strategy assumes Decoline is the only product in the market, and all customers want it. Lower profit margins would mean higher sales volumes are required to remain in business. Low price will excite customers, but can also signal low quality. Break-Even Analysis R e v e n u e s Units 0 150 200 250 300 350 400 450 500 Fixed Cost 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 & 20,000.00 15,000.00 C 10,000.00 o $ 5,000.00 s 0.00 t 0 s Variable Cost 0.00 1,903.50 2,538.00 3,172.50 3,807.00 4,441.50 5,076.00 5,710.50 6,345.00 Total Cost 6,028.75 7,932.25 8,566.75 9,201.25 9,835.75 10,470.25 11,104.75 11,739.25 12,373.75 Fixed Cost Variable Cost Total Cost 200 Revenue 0.00 4,498.50 5,998.00 7,497.50 8,997.00 10,496.50 11,996.00 13,495.50 14,995.00 ADVANTAGES: 400 600 Revenue Units Sold Less profitable per unit sold Possibly gain more profit from conservative estimate(500) Discourage competitors Increase customer loyalty/build market share Increase volume to build profit Ability to met demand with %77 Profit -6,028.75 -3,433.75 -2,568.75 -1,703.75 -838.75 26.25 891.25 1,756.25 2,621.25 Break-Even Units 348 Total Fixed Costs: Total Variable Unit Costs: Expected Unit Sales: Price per Unit: 6,028.75 12.69 500 29.99 DISADVANTAGES: Less profitable per unit sold Possible low perceived value Difficult to raise price in future “Leaving money on the table” Long time before break-even and seeing profits Page 6 of 15 Pricing Strategy #3 Price Skimming st 2nd Price: $37.99 1 Price: $42.99 Upon entering the market, Decoline will sell at the higher price of $42.99 to catch innovators and early adopters, who will be willing to pay more. Since Decoline is a complete new innovation in the world of wall coverings as well as an eco-friendly product, a high price is warranted. This price will not be too high as to deter customers from switching to the new product from the old. Although, the higher price is still reflecting the great quality and perceived value and will be very attractive to a large market. Once we notice a decrease in sales due to saturated market or a substitute product enters the market, we will drop our price to $37.99 and remain competitive. This will keep profit margins and perceived value high for the product’s life. R e v e n u e s Units 0 150 200 250 300 350 400 450 500 Fixed Cost 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 Break-Even Analysis & 20,000.00 15,000.00 C 10,000.00 o $ 5,000.00 s 0.00 t 0 s Variable Cost 0.00 1,903.50 2,538.00 3,172.50 3,807.00 4,441.50 5,076.00 5,710.50 6,345.00 Fixed Cost Variable Cost Total Cost 200 600 Revenue Units Sold Total Cost 6,028.75 7,932.25 8,566.75 9,201.25 9,835.75 10,470.25 11,104.75 11,739.25 12,373.75 Revenue 0.00 6,448.50 8,598.00 10,747.50 12,897.00 15,046.50 17,196.00 19,345.50 21,495.00 ADVANTAGES: No competitors or substitutes Reach highest value segment (innovator, early adopt.) Keep prices high until substitutes arrive in market Difficult for competition to break into market Set price to limit demand to control production capacity Higher profit margin allows room to pay commissions to contractors 400 Profit -6,028.75 -1,483.75 31.25 1,546.25 3,061.25 4,576.25 6,091.25 7,606.25 9,121.25 Break-Even Units 199 Total Fixed Costs: Total Variable Unit Costs: Expected Unit Sales: Price per Unit: 6,028.75 12.69 500 42.99 DISADVANTAGES: Loss of high value segment when price lowers Customers feel cheated when price lowers Producing smaller volumes, higher price means higher production costs Page 7 of 15 2nd Market Price Break-Even Analysis R e v e n u e s Units 0 150 200 250 300 350 400 450 500 & 20,000.00 15,000.00 C 10,000.00 o $ 5,000.00 s 0.00 t 0 s Fixed Cost 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 6,028.75 Fixed Cost Variable Cost Total Cost 200 400 600 Revenue Units Sold Variable Cost 0.00 1,903.50 2,538.00 3,172.50 3,807.00 4,441.50 5,076.00 5,710.50 6,345.00 Total Cost 6,028.75 7,932.25 8,566.75 9,201.25 9,835.75 10,470.25 11,104.75 11,739.25 12,373.75 Revenue 0.00 5,698.50 7,598.00 9,497.50 11,397.00 13,296.50 15,196.00 17,095.50 18,995.00 Profit -6,028.75 -2,233.75 -968.75 296.25 1,561.25 2,826.25 4,091.25 5,356.25 6,621.25 Break-Even Units 239 Total Fixed Costs: Total Variable Unit Costs: Expected Unit Sales: Price per Unit: 6,028.75 12.69 500 37.99 Page 8 of 15 Proposed Solution Price Skimming Pricing We at Brenda and the Buck-Ups Corp. believe that the price skimming pricing strategy is the most advantageous in creating our desired profit and maintain perceived value of our product. With this option, we are able to capitalize on being the first in the market with a longer lasting, eco-friendly product by charging a higher price. Decoline's high initial price will correspond with its quality and innovative features and reflect its value to customers. When market saturation occurs and sales drop, we will attract new customers with a lower price point. If a substitute product appears in the market, we will lower the price accordingly to stay competitive. Compared to our alternatives, this method delivers a high margin of profit in the beginning as well as maintaining a reasonable profit margin in the long-term. With this, our sales will remain steady and stable over a long period of time yielding enduring profits. This long profit life-time is one primary reason for us choosing this strategy and where the others fell short. With the initial market price of $43.99, we have the profit margin of 78% which leaves room to go down to our second market price of $37.99 and still have a desirable profit margin of 54% for the business. At this time, the market will have a high perceived value of Decoline and will jump all over the new low price for a product with such high quality. Plan of Action To get the ball rolling with Decoline we will: Contact each of our existing clients and inform them of our new longer lasting product. We will create high value perception by providing examples of the benefits of our product (better looking, longer lasting, money saved through not having to close shop to replace existing material as often, fits on same track that they already have, eco friendly etc....) Hire 2 (one for Western & one for Eastern Canada) sales representatives with industry contacts, specifically for Decoline product. Their mandate: to build profitable relationships with Hotel chain purchasers and decision makers; and close large deals using volume discounts (if needed) Launch affiliation program with General contractors who specialize in the hotel market. Set up a commission based program for any clients referred to Decoline with confirmed orders. Sign contract with local designer to design special line of decorative fabrics Use existing corner office at Canty International to set up a small storefront showcasing a sample of Decoline and the related designer fabric choices Page 9 of 15 List a full page colour advertisement in Roomers & Hotel industry quarterly magazines Promote Decoline at our tradeshow booth at: Hotel Association of Canada's Conference & Tradeshow...and...Tourism Expo Launch promotion for Decoline by focusing on long term cost savings & the use of eco-friendly materials. This Green Marketing appeals to the current trend in the hotel industry. APPENDIX Key Findings Assumptions We have made the following assumptions regarding Canty International and their new product, Decoline: Capable of replacing all current wall coverings Actual eco-friendly product New product technology will be in high demand Newest and best wall covering available in market Will be launching only in the Canadian market for the first year, with second year expansion into USA. Competitor’s pricing is similar to Canty International’s previous product Fibre= 7.28/m2, bamboo=3.30/m2, cement=0.80/m2 Supervision, inspection, indirect labour, floor space expense, tools, material, selling = total of $5986. Factory presently operates at 77% capacity for 8.65 hour work day, 5 times/week. Should demand be high for Decoline, Canty International can add a second shift to double production, while using the same equipment. Canty International is in good standing with current loyal customer base Facts of the Case Canty International is a manufacturer of wall systems and coverings for industrial and commercial use; materials they were to supply in this case had to be durable, stain-resistant and meet industry safety requirements; they must be pleasing to the eye, fit with the decor, and contribute positively to the desired quiet ambience of the hotel’s accommodations and be competitive; Canty International worked with his product development group, known as the Design Lab; The new produced product consists of a surface layer made from an innovative techno-fabric covering cemented to a lightweight and sturdy bamboo fibre core; raw materials are produced in an adjacent building; for the 10 square meters requested, their fixed costs are $5986.00 per meters square; variable costs came to a total of $12.69 per meters square; price per unit totalled at $29.99 per meter square; Cost per m2=$24.70 break even cost at 500 units per Page 10 of 15 month; The design, texture and colour selection offered has to equal or surpass the competition; To meet the changing demands of the industry, Canty International specially tints and designs the top layer of material according to the specifications of each customer. The colour, texture and design requirements change from time to time for each customer so the techno-fibre cannot be prepared in advance. Research Competition Research Substitute currently in market: H & L makes ‘Hollteka’, an eco-friendly 'non-vinyl' 'non-woven' wall covering that is similar to Decoline Price estimate of Holteka: 20% more than regular vinyl coverings -NCI ltd. makes the 'commercial standard' vinyl and wood coverings for many big hotel chains (show on their website: http://www.ncionline.com/) Current 2 year product sells for $11.50 per m2 New Decoline product sells for $43.99 (Price skimming initial price), that's a substantial difference of $32.49 per m2. Current customers will need to see the long term cost savings over a 10 year period. Old Product Vinyl/paper based Foam core panels on track system Two year life span Sound-proof New Product Fabric panel Bamboo core panel on track system Easy to clean Abrasion-resistant Fire resistant Ten year life Bamboo backing Two year life Fabric panel Customized to order Sound proofing Hotel Research Overall national accommodation revenue by year: (in billions of dollars) 2003: $11.0, 2004: $12.6, 2005: $14.26, 2006: $17.9, 2007: $18.8 Hotel chains (with 80+ units) listed in the Top 40 Hotel Companies in Canada by Revenue: "Decoline Target Market" o Four Seasons, 82 units o Fairmont Hotels & Resorts 91 units Page 11 of 15 Concepts Used Chapter 2: Situational analysis (SWOT): Evaluation of current standings of Canty International and provide insight into new opportunities, strengths, weaknesses, and threats of creating our new product. Steps 1-7 of marketing plan: Used in deciding our goal/mission statement; SWOT, market trend, environmental & competitive analysis; marketing objectives (short and long term); segmentation and target market analysis; financial analysis. Chapter 4: Macro-environmental factors: When creating our SWOT analysis we looked at our competitors, economic issues, and technological changes in our product. Social Trend: Using green marketing. We realized that our new product could be marketed as environmentally friendly giving us an advantage over similar products Chapter 7: Characteristics of ‘Business to Business’ buying was used for our final decision of which strategy to use. Chapter 12: Pricing strategies evaluated cost based, competition based, value based methods to decide how to price our product. New product pricing choosing how to price our new product. Pricing tactics looking at the pricing tactics of the business to business market The five C's of pricing in coming up with our prices for each option Break-even analysis in determining the break even point/price Page 12 of 15 Pricing FIXED COSTS: Supervision Inspection Indirect Labour Floor Space Expense Tools & Materials Selling/Advertising TOTAL $1080 $165 $84 $327 $30 $4300 $5986.00 AMORTIZED EXPENSES: Tables: 4650/10 years=465 per year/12 months=38.75 per month Cutting machine: 480/10 years=48 per year/12 months=4.00 per month 5986.00 + 38.75 + 4.00 = $6028.75 Total Fixed Costs per month VARIABLE COSTS: Techno fibre 6.55/0.9 m2 Bamboo 2.97/0.9 m2 Cement 8.3 x 96 /10 Labour 13.06/10 TOTAL = $7.28 per m2 (m2=square metres) = $3.30 per m2 = 0.80 per m2 =1.306 per m2 =$12.69 per m2 C=F+Vx C=6028.75+12.69x Cost per m2=$24.70 break even cost at 500 units per month R=C 24.70x=6028.75+12.69x 12.01x=6028.75 x=6028.75/12.01 x=501.98 x=502 units m2 1. Value based Premium: $50 50.00-24.70=25.30 mark-up, 25.30/24.70=102% margin per m2 Profit: $50x500 units=25000, 25000-(24.70x500)=12650 profit per m2 Volume discount of 5% when select clients are purchasing 250 units 50.00x250 units=12500 less 0.05($625)=$11875 net price Page 13 of 15 Profit: 11875-(24.70x250units)= $5700 profit 2. Price Penetration: $29.99 29.99-24.70=5.29 markup, 5.30/24.70=21.46% margin per m2 Profit: 29.99x500 units=14995, 14995-(24.70x500) = 14995-12350=$2645 Profit 3. Price Skimming: (1) $43.99 (2) $37.99 43.99-24.70=19.29 mark-up, 19.29/24.70=78% margin per m2 Profit: 43.99x500 units=21995, 21995-(24.70x500) =$9645 profit After competition and when sales are declining: $37.99 37.99-24.70=13.29 mark-up, 13.29/24.70=54% margin per m2 Profit: $6261 References Hucal,C. ( 2004, July). Green from Wall to Wall. 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