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Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
2014 MDM
Partner Summit
Master Data Management Site Hub
Dhiman Bhattacharjee
MDM Product Strategy
Safe Harbor Statement
The following is intended to outline our general product direction. It is
intended for information purposes only, and may not be incorporated into any
contract.
It is not a commitment to deliver any material, code, or functionality, and
should not be relied upon in making purchasing decisions. The development,
release, and timing of any features or functionality described for Oracle’s
products remains at the sole discretion of Oracle.
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Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Program Agenda
 Business Challenges & Opportunities
 Customer Case Studies
 Sales Plays
 Roadmap
 Q&A
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Business Challenges &
Opportunities
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Site Lifecycle Management is a Disjoint Business Process
Site Selection
Marketing Mgr.
Biz Dev
Create
Marketing
Plan
Construction Mgmt.
Select
Site
Site Procurement
Lease Admin
Site Maintenance
Site
Promotion
Visit
Sites
Customer
Service
Site Broker
Project
Management
Lease
Maintenance
Operations
Site
Handover
Facility Mgr
Site
Construction
Contractors
Procurement
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Materials
Procurement
Day to day
Operations
Site Lifecycle Management
Marketing
Mgr
Site lifecycle support with master data
• Site Selection/Market
Planning Tools
• Site Market Optimization
• R-Biz Tools
Site Selection
Construction
Management
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• Fixed Assets
• EAM
• Procurement Solutions
• iProcurement
Biz Dev
• Ariba
Site
Procurement
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Lease
Administration
3
Site
Site
Maintenance
Maintenanc
e
4
Site
Broker
Operations
Site Hub
• Project Management Solutions
• Primavera
• Oracle Projects
• Property Manager Soln.
• Oracle Property Manager
• Archibus, Tririga
Facility
Mgr
Contractor
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Business Challenges
ETL
Property
Mgmt
Asset
Mgmt
Facilities
Mgmt
MRO
1. Fragmented Site Information
2. Site Information continuously Evolving
3. Bad Site Data Quality, difficult to keep under control
Lease
Mgmt
BI/
DW
 Inaccurate Site selection and market & product
placement
 Problems in identifying new revenue opportunities,
minimizing contractual and financial risk in Real Estate
Management
 Inaccurate Corporate Governance risk & revenue
recognition per site
Financials
CRM
Projects
Virtual
Design
 Inaccurate costing of site-related projects
Legacy
ETL
 Delays in site/store buildings/openings
 Data Quality and Integration cost
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Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Site Hub
Master site data across the enterprise
Transactional
Applications
Core Capabilities
ERP
CRM
Real Estate
SCM
Asset Mgmt
• Consolidate Site
Information
• Cleanse the data,
WS, SOA, ETL
EDQ
Master
removing duplicates
and errors
Site Master Data Management
• Provide central
Data Quality
Consolidate
Cleanse
Share
Govern
Governance
structure
WS, SOA, ETL
• Share the
information across
systems and
processes
Analytical
Applications
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Asset Mgmt.
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Lease
Project
Analytics
Planning
Benefit of Oracle Site Hub Solution
A competitive weapon for site driven business
 Unique Product in the market
 Architecture based on Open Standards
 Predefined, state-of-the art and flexible (over time)
data model
 Out-of-the-box configurable End User and Data
Steward GUI
 Web services, integration with Maps
 Full spectrum of site lifecycle management
functionalities: building & maintenance, leasing
management, facilities management, Assets
management
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Customer Case Studies
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Costco Wholesale
Costco Wholesale Corporation is a membership-only retail warehouse club that provides a wide
selection of merchandise. Costco has around 650 stores world wide with majority of stores in US,
Canada, Mexico and UK.
Challenge
•Legacy location management
solution that lacked
consolidation capability, real
time update and data model
extension
• Manage store lifecycle by
mastering all store level data in
a single location
• Facilitate site selection and
market planning solution with
consolidated enterprise site
data
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Solution
• Oracle Site Hub - Hosted
Service
• Site Sélection & Market
planning solution (partner
solution)
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Result
 Streamline site lifecycle
and site maintenance
operations process
 Reduce maintenance costs
by subscribing to a hosted
site management solution
 Improved site data quality
that helped to better plan
site selection and
marketing decisions
TJX Companies
The TJX Companies, Inc. (NYSE: TJX), is an apparel and home goods company based in Framingham,
Massachusetts. It is the largest international apparel and home fashions off-price department
store chain in the United States.
Challenge
• Manage all store level
planning attributes in one
location including core, global
and department level attributes
• A platform to perform initial
data conversion for store
planning attributes
• Master store lifecycle in the
same platform as store
planning master
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Solution
• Oracle Site Hub
• Real-time integrations with
IBM Websphere
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Result
 Broad Store lifecycle
management in one
application - from site
selection to store
merchandise planning to
store opening
 Automated Workflows that
removes multiple manual
touch points
 Enriched Site Master
including data such as
store layout, photographs
Wendy’s
Wendy’s is a quick service Hamburger restaurant food chain primarily in US.
Enterprise wide there are around 10,000 restaurants
Challenge
• Initiative started with the
objective to decommission and
retire the Wendy’s IBM
mainframe
•Needed to find a replacement
for to manage store
hierarchies with multi branded
capabilities
•Had a need to create a
database of all stores that will
be shared with many
operational applications
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Solution
• Oracle Site Hub
Copyright © 2014, Oracle and/or its affiliates. All rights reserved.
Result
 Centralized and managed
site information for the
enterprise
 A single view of site data
that can be leveraged
across all functional
departments and Brands
 Capability to accelerate
business expansion i.e.
mergers and acquisitions
 Improve fragmented or
incomplete site data into a
central repository
Posten Norge
Posten Norge (Postal department of Norway ) is a leading company within postal, communication and
express/logistics in the Nordic countries. Its key business is development and operation of physical
network for letters and parcel
Challenge
• Old legacy system that was
their site master based on
mainframe platform with high
operating and maintenance
cost and difficult to change
when needed.
• Ease of integration with
eBusiness Suite (eBS)
including Customer master
•Flexible and configurable data
model with good fit for route
modeling.
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Solution
• Oracle Site Hub
• Oracle Customer Hub
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Result
 Helped streamline
operations with easy route
building and management
for postal delivery
 Lower operation and
maintenance cost retiring
legacy application
 Platform for
accommodating future
business growth with
scalable application and
data model
Site Hub Customers
MISCELLANEOUS
COMMUNICATIONS
PUBLIC SECTOR
RETAIL
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Sales Plays
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RETAIL: Disjoint business processes
No real site lifecycle support with master data
Process
Appl.
Site Selection
Site Market
Optimization / RBiz Tools
Construction
Management
Primavera/Projec
ts
Site
Procurement
Ariba/
iProcurement
Lease
Administration
Property
Manager Soln.
Facilities
Maintenance
Fixed Assets
EAM
• Retailers have site information in various systems and much data in Excel
and MS Access
• This negatively impacts their ability to open/close/reformat stores and also
negatively impacts planning, merchandising, logistics etc.
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RETAIL: Site Hub supports Store Lifecycle Management
CxO Reporting: Business Intelligence Applications
Master Repository for Stores, Prospect Sites, Competitors’ Sites, etc.
New
Location
& Business
Partner
Selection
Site
Preparation &
Opening
Project Mgmt
Site
Maintenance
Processes
MDM Site Infrastucture – Document Mgmt - Workflow System
Oracle Solution Differentiators:
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•
Unique and complete Solution for the whole POS
lifecycle
•
Full integrated, but modular and gradually deployable
•
Includes a customizable Workflow and an Attachment
management system at all levels
•
Easy to use Web Based GUI
•
Data Quality and Data Governance (OEDQ)
INSURANCE: Site Master to support risk analysis and
multi-channel insurers
Coded location sources to subscribe to…
TARGET STATE HIGHLIGHTS
• Master Site Data
• As location attributes change multiple
subscribing systems are updated
• Multi channel insurer’s can have corporate risk
portfolio managed in one system.
• Life, Auto, Home, Commercial, RE
• “R/T” Updates or modeled incidents can benefit
multiple applications. “What if” across lines of
business.
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BCP
Bi/Total Exposure
Actuarial
Underwriting
Policy
Systems
Claims
Trusted Master
Data
CAT
Teams
Re-Insurance
GIS/
Geospatial
Logistics
Marketing
Agents/Web
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OIL & GAS: Master Data & Smart Lifecycle Mgmt
Integrate & Consolidate Info of Oil Wells
• Oil well master
Engineering
Field
Operations
Geologic
Supply Chain
• Enables a single source
Financial
of truth for Wells, Fields,
Pools, Areas and more
• Robust set of integration
Oracle
Site Hub
SCADA
HSE
OEDQ
Integration Layer
services based on open
standards
• Integrated Enterprise
Data Quality (OEDQ)
• Enables Data
Operations Dashboard
Integrate Information Based on a Industry-Standard Well Data Model
* Optional Component
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Governance Processes
Road Map
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Site Hub Roadmap
Differentiating Solution in the MDM Market
Now
Enhanced MDM Capabilities
• Source System Management &
Cross-referencing
• Identifying and resolving duplicates
real-time
• Address cleansing at the time of entry
Integrated Workplace System
• Out of the box enhanced integration for
site specific view of
• Assets
• Property
Usability & Visualization
 Site Workflow
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Next
Mobile Application
• Mobile application for iPad/tablet
• View and edit capability from mobile
device
Superior Integration Capability
• Publication Workbench
Site Lifecycle Management
• Integration with eBS Projects
• Integration with document
management system
Site Frontend with Endeca
• Single consolidated view of site
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Copyright © 2014, Oracle and/or its affiliates. All rights reserved.