1 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 2014 MDM Partner Summit Master Data Management Site Hub Dhiman Bhattacharjee MDM Product Strategy Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle. 3 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Program Agenda Business Challenges & Opportunities Customer Case Studies Sales Plays Roadmap Q&A 4 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Business Challenges & Opportunities 5 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Site Lifecycle Management is a Disjoint Business Process Site Selection Marketing Mgr. Biz Dev Create Marketing Plan Construction Mgmt. Select Site Site Procurement Lease Admin Site Maintenance Site Promotion Visit Sites Customer Service Site Broker Project Management Lease Maintenance Operations Site Handover Facility Mgr Site Construction Contractors Procurement 6 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Materials Procurement Day to day Operations Site Lifecycle Management Marketing Mgr Site lifecycle support with master data • Site Selection/Market Planning Tools • Site Market Optimization • R-Biz Tools Site Selection Construction Management 1 • Fixed Assets • EAM • Procurement Solutions • iProcurement Biz Dev • Ariba Site Procurement 2 Lease Administration 3 Site Site Maintenance Maintenanc e 4 Site Broker Operations Site Hub • Project Management Solutions • Primavera • Oracle Projects • Property Manager Soln. • Oracle Property Manager • Archibus, Tririga Facility Mgr Contractor 7 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Business Challenges ETL Property Mgmt Asset Mgmt Facilities Mgmt MRO 1. Fragmented Site Information 2. Site Information continuously Evolving 3. Bad Site Data Quality, difficult to keep under control Lease Mgmt BI/ DW Inaccurate Site selection and market & product placement Problems in identifying new revenue opportunities, minimizing contractual and financial risk in Real Estate Management Inaccurate Corporate Governance risk & revenue recognition per site Financials CRM Projects Virtual Design Inaccurate costing of site-related projects Legacy ETL Delays in site/store buildings/openings Data Quality and Integration cost 8 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Site Hub Master site data across the enterprise Transactional Applications Core Capabilities ERP CRM Real Estate SCM Asset Mgmt • Consolidate Site Information • Cleanse the data, WS, SOA, ETL EDQ Master removing duplicates and errors Site Master Data Management • Provide central Data Quality Consolidate Cleanse Share Govern Governance structure WS, SOA, ETL • Share the information across systems and processes Analytical Applications 9 Asset Mgmt. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Lease Project Analytics Planning Benefit of Oracle Site Hub Solution A competitive weapon for site driven business Unique Product in the market Architecture based on Open Standards Predefined, state-of-the art and flexible (over time) data model Out-of-the-box configurable End User and Data Steward GUI Web services, integration with Maps Full spectrum of site lifecycle management functionalities: building & maintenance, leasing management, facilities management, Assets management 10 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Customer Case Studies 11 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Costco Wholesale Costco Wholesale Corporation is a membership-only retail warehouse club that provides a wide selection of merchandise. Costco has around 650 stores world wide with majority of stores in US, Canada, Mexico and UK. Challenge •Legacy location management solution that lacked consolidation capability, real time update and data model extension • Manage store lifecycle by mastering all store level data in a single location • Facilitate site selection and market planning solution with consolidated enterprise site data 12 Solution • Oracle Site Hub - Hosted Service • Site Sélection & Market planning solution (partner solution) Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Result Streamline site lifecycle and site maintenance operations process Reduce maintenance costs by subscribing to a hosted site management solution Improved site data quality that helped to better plan site selection and marketing decisions TJX Companies The TJX Companies, Inc. (NYSE: TJX), is an apparel and home goods company based in Framingham, Massachusetts. It is the largest international apparel and home fashions off-price department store chain in the United States. Challenge • Manage all store level planning attributes in one location including core, global and department level attributes • A platform to perform initial data conversion for store planning attributes • Master store lifecycle in the same platform as store planning master 13 Solution • Oracle Site Hub • Real-time integrations with IBM Websphere Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Result Broad Store lifecycle management in one application - from site selection to store merchandise planning to store opening Automated Workflows that removes multiple manual touch points Enriched Site Master including data such as store layout, photographs Wendy’s Wendy’s is a quick service Hamburger restaurant food chain primarily in US. Enterprise wide there are around 10,000 restaurants Challenge • Initiative started with the objective to decommission and retire the Wendy’s IBM mainframe •Needed to find a replacement for to manage store hierarchies with multi branded capabilities •Had a need to create a database of all stores that will be shared with many operational applications 14 Solution • Oracle Site Hub Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Result Centralized and managed site information for the enterprise A single view of site data that can be leveraged across all functional departments and Brands Capability to accelerate business expansion i.e. mergers and acquisitions Improve fragmented or incomplete site data into a central repository Posten Norge Posten Norge (Postal department of Norway ) is a leading company within postal, communication and express/logistics in the Nordic countries. Its key business is development and operation of physical network for letters and parcel Challenge • Old legacy system that was their site master based on mainframe platform with high operating and maintenance cost and difficult to change when needed. • Ease of integration with eBusiness Suite (eBS) including Customer master •Flexible and configurable data model with good fit for route modeling. 15 Solution • Oracle Site Hub • Oracle Customer Hub Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Result Helped streamline operations with easy route building and management for postal delivery Lower operation and maintenance cost retiring legacy application Platform for accommodating future business growth with scalable application and data model Site Hub Customers MISCELLANEOUS COMMUNICATIONS PUBLIC SECTOR RETAIL 16 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Sales Plays 17 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. RETAIL: Disjoint business processes No real site lifecycle support with master data Process Appl. Site Selection Site Market Optimization / RBiz Tools Construction Management Primavera/Projec ts Site Procurement Ariba/ iProcurement Lease Administration Property Manager Soln. Facilities Maintenance Fixed Assets EAM • Retailers have site information in various systems and much data in Excel and MS Access • This negatively impacts their ability to open/close/reformat stores and also negatively impacts planning, merchandising, logistics etc. 18 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. RETAIL: Site Hub supports Store Lifecycle Management CxO Reporting: Business Intelligence Applications Master Repository for Stores, Prospect Sites, Competitors’ Sites, etc. New Location & Business Partner Selection Site Preparation & Opening Project Mgmt Site Maintenance Processes MDM Site Infrastucture – Document Mgmt - Workflow System Oracle Solution Differentiators: 19 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. • Unique and complete Solution for the whole POS lifecycle • Full integrated, but modular and gradually deployable • Includes a customizable Workflow and an Attachment management system at all levels • Easy to use Web Based GUI • Data Quality and Data Governance (OEDQ) INSURANCE: Site Master to support risk analysis and multi-channel insurers Coded location sources to subscribe to… TARGET STATE HIGHLIGHTS • Master Site Data • As location attributes change multiple subscribing systems are updated • Multi channel insurer’s can have corporate risk portfolio managed in one system. • Life, Auto, Home, Commercial, RE • “R/T” Updates or modeled incidents can benefit multiple applications. “What if” across lines of business. 20 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. BCP Bi/Total Exposure Actuarial Underwriting Policy Systems Claims Trusted Master Data CAT Teams Re-Insurance GIS/ Geospatial Logistics Marketing Agents/Web 20 OIL & GAS: Master Data & Smart Lifecycle Mgmt Integrate & Consolidate Info of Oil Wells • Oil well master Engineering Field Operations Geologic Supply Chain • Enables a single source Financial of truth for Wells, Fields, Pools, Areas and more • Robust set of integration Oracle Site Hub SCADA HSE OEDQ Integration Layer services based on open standards • Integrated Enterprise Data Quality (OEDQ) • Enables Data Operations Dashboard Integrate Information Based on a Industry-Standard Well Data Model * Optional Component 21 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Governance Processes Road Map 22 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Site Hub Roadmap Differentiating Solution in the MDM Market Now Enhanced MDM Capabilities • Source System Management & Cross-referencing • Identifying and resolving duplicates real-time • Address cleansing at the time of entry Integrated Workplace System • Out of the box enhanced integration for site specific view of • Assets • Property Usability & Visualization Site Workflow 23 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Next Mobile Application • Mobile application for iPad/tablet • View and edit capability from mobile device Superior Integration Capability • Publication Workbench Site Lifecycle Management • Integration with eBS Projects • Integration with document management system Site Frontend with Endeca • Single consolidated view of site 24 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. 25 Copyright © 2014, Oracle and/or its affiliates. All rights reserved.