Chapter 2 Strategic Leadership Robert E. Hoskisson Michael A. Hitt R. Duane Ireland ©2004 by South-Western/Thomson Learning 1 The Strategic Management Process Strategic Thinking Chapter 1 Introduction to Strategic Management Chapter 2 Strategic Leadership Strategic Analysis Chapter 3 The External Environment Chapter 4 The Internal Organization Strategic Intent Strategic Mission Chapter 5 Business-Level Strategy Chapter 6 Competitive Rivalry and Competitive Dynamics Chapter 7 Corporate-Level Strategy Chapter 8 Acquisition and Restructuring Strategies Chapter 9 International Strategy Chapter 10 Cooperative Strategy Creating Competitive Advantage Monitoring And Creating Entrepreneurial Opportunities Chapter 11 Corporate Governance Chapter 12 Strategic Entrepreneurship 2 Strategic Leadership and the Strategic Management Process Effective Strategic Leadership shapes the formulation of Strategic Intent Strategic Mission and influence Successful Strategic Actions 3 Strategic Leadership Strategic leadership involves: – the ability to anticipate, envision, maintain flexibility and empower others to create strategic change Discussion question: – Describe the strategic leadership exhibited by Gerstner as IBM’s CEO? 4 Strategic Leadership Who?: – – – – – CEO (head honcho) Board of Directors Top Management Team Divisional General Managers Any individual or group with substantial decision-making responsibilities pertaining to the formulation and implementation of strategies 5 Do Strategic Leaders Matter? Lieberson and O’Conner: – Leadership explained only between 6.5 and 14.5% of the variance in firm performance Weiner and Mahoney: – Leadership accounted for 44% of the variance in firm performance The extent of managerial discretion (or latitude of action) explains the difference in results 6 Factors Affecting Managerial Discretion External Environment External Environment • Rate of market growth (+) • Number and type of competitors (+) • Nature and degree of political/legal constraints (-) • Degree to which products can be differentiated (+) 7 Ratings of Managerial Discretion Industries with Highest Discretion – Computer and software wholesaling – Computer communication equipment – Electromedical apparatus – Computer storage devices – Perfume, cosmetic, toilet preparations Source: Finkelstein and Hambrick (1996), Strategic Leadership: Top Executives and Their Effects on Organizations 8 Ratings of Managerial Discretion Industries with Lowest Discretion – Natural gas transmission – Blast furnices/steel mills – Electric services – Petroleum/natural gas production – Gold and silver ores Source: Finkelstein and Hambrick (1996), Strategic Leadership: Top Executives and Their Effects on Organizations 9 Factors Affecting Managerial Discretion External Environment Characteristics of the Organization Characteristics of the Organization • Size (-) • Age (-) • Strong Culture (-) • Availability of resources (+) • Powerful inside forces (i.e. Patterns of interaction among employees) (-) 10 Factors Affecting Managerial Discretion External Environment Characteristics of the Organization Managerial Discretion Characteristics of the Manager Characteristics of the Manager • Tolerance for ambiguity (+) • Commitment to the firm and its desired strategic outcomes (-) • Interpersonal skills (+) • Aspiration level (+) • Degree of self-confidence 11 (+) Top Management Teams Composition matters! Heterogeneity: functional background, experience, and education Heterogeneous top management teams are associated positively with innovation and strategic change 12 Top Management Teams A heterogeneous top management team with varied expertise and knowledge can draw on multiple perspectives when evaluating alternative strategies and building consensus BUT…….. 13 Top Management Teams The more heterogeneous and larger the top management team is, the more difficult it is for the team to effectively implement strategies 14 Top Management Teams What about tenure on the team and in the firm? – Long tenure restricts the breadth of an executive’s knowledge base => develop fewer alternatives in strategic decision-making BUT… – Long tenured managers may be able to exercise more effective strategic controls 15 CEO and Top Management Team Power Board of directors is an important governance mechanism for monitoring a firm’s strategic direction Higher performance is normally expected when the board is more directly involved in shaping a firm’s strategic direction Chief executive officers can gain so much power that they are virtually independent of oversight by the board of directors 16 CEO and Top Management Team Power A CEO has more power when the CEO: – is also chairman of the board of directors (known as CEO duality) – has long top management team, firm and/or industry tenure – appoints the outside directors – appoints top executives to the board The most effective forms of governance share power and influence among the CEO and board of directors 17 Managerial Labor Market The internal labor market is comprised of the career path alternatives available to a firm’s managers The external labor market includes the collection of career opportunities for managers outside their firm 18 Managerial Labor Markets Selecting internal candidates for management positions reflects a desire: – to build on valuable firm-specific knowledge – for continuity and commitment to status quo Selecting an outsider often: – brings fresh insights and may energize the firm with innovative new ideas – indicates a need for change 19 Managerial Labor Markets Homogeneous Top Management Team Composition Heterogeneous Managerial Labor Market: CEO Succession Internal CEO External CEO succession succession Ambiguous: Stable possible change in strategy top management team and strategy Stable strategy with innovation Strategic change 20 Exercise of Effective Strategic Leadership Establishing balanced organizational controls Determining strategic direction Exploiting and maintaining core competencies Effective Strategic Leadership Emphasizing ethical practice Sustaining an effective organizational culture Developing human capital 21 Determining Strategic Direction It is important not to lose sight of the strengths of the organization when making changes required by a new strategic direction – i.e. never forget your firm’s current and core competencies 22 Exploiting and Maintaining Core Competencies Strategic leaders must verify that the firm’s competencies are emphasized in strategy implementation efforts Core competencies cannot be developed or exploited effectively without developing the capabilities of human capital 23 Developing Human Capital Human capital refers to the knowledge and skills of the firm’s entire workforce Employees are viewed as a capital resource that requires investment (e.g. effective training and development programs) The ability to manage human capital may be the most critical of the strategic leader’s skills 24 Sustaining an Effective Organizational Culture Can organizational culture be influenced by strategic leaders? – Gerstner would say…….. How? – Gerstner would say…….. 25 Sustaining an Effective Organizational Culture An appropriate organizational culture encourages the development of a firm’s entrepreneurial orientation: – Autonomy (reduce organizational constraints, increase self-directedness) – Innovativeness (tendency to support new ideas) – Risk-Taking (willingness to accept risk) – Proactiveness (be a market leader) – Competitive Aggressiveness (propensity to take action to outperform rivals) 26 Emphasizing Ethical Practices To properly influence employee judgment and behavior, ethical practices must shape the firm’s decision-making process and be an integral part of an organization’s culture Leaders set the tone for creating an environment of mutual respect, honesty and ethical practices among employees 27 Establishing Balanced Organizational Controls Organizational controls provide the parameters within which strategies are to be implemented and corrective actions taken Financial controls are often emphasized in large corporations and focus on short-term financial outcomes Strategic control focuses on the content of strategic actions, rather than their outcomes Strike a balance between strategic and financial controls. Why? 28