THANK YOU! Constant Contact LOVES Chambers. Thanks for all YOU do! We appreciate the opportunity to be a sponsor & partner at this event. Help You Grow Your Results Becky Deitenbeck becky@performancetechsolutions.com 402-522-6364 www.PerformanceTechSolutions.com www.ConstantContactSeminars.com A Gift for You Chambers Receive a FREE Constant Contact Account • • • • • Email Marketing Surveys Online Event Marketing Registration & Payment With Social Media Integration www.Constantcontact.com/Partners/Chamber Make Your Life Simple: So Many Members So Many Events So Much to Do So Little Time & Only One You Connect You to Tools & Tips to Save You Time! What is in your marketing toolbox? Agenda: Providing you tips on: • Surveys • Event Marketing Tool • Email Marketing Surveys Listen, Learn & Earn Ask What They Want Survey Survey Tips: Keep Up with the TRENDS & Your Members NEEDS 1. Survey more often with less questions 2. Closed Ending Questions a) b) c) d) 3. Multiple choice Yes or No Rating Scale (consistent) Have comments option for more feedback Set Expectations a) b) Take you 3 minutes or Only 3 questions Share the why (your goal) 4. 5. Test & Tweak The Time You Send Matters 6. Reward -(50% Increase) 7. Share Your Results & Next Steps with your members so they know Online Registration & Payment • • • Save You Time Save Members Time Get More $ & Results Convenience=Ca$h Event Marketing Tool Are You Making It Too Hard to Do Business With You Online Marketing Tool NO MORE Registration via a) Snail mail, faxing, b) Scanning, calling, email NO MORE Data Entry 1. Promote Professionally 2. Take Registrations online & Payment Online 1. Accept Registrations 24/7 2. Make it Social Convenience =Ca$h Convenience=Ca$h Landing Page: Your Flier Online Customized Registration Forms Form Options • Registration No More Data Entry Registration Form An App for That… Event Check -In Go to App Store…Search for Constant Contact EventSpot Check-In Email Campaigns • • • • • Increase Your Results Revenue Recruitment Retention Keep in Constant Contact Get Your Emails Opened 2x2x2 Principle • 2 Seconds to Decide to Open or Delete an Email • Look at 2 Things-the FROM and Subject Line • Look at the First 2 Words of the Subject Line From Line • The “From” line 60% of consumers say – Do I know you? – Use a name your audience recognizes Which one would have the better open rate the "from" line most often determines whether they open an email or delete it. Source: DoubleClick A.) Info@Chamber4U.com B.) FredSmith@Chamber4U.com C.) Chamber4U@gmail.com Personal and Professional Copyright © 2012 Constant Contact, Subject Line Matters • The “Subject” line : – do I care? – Keep it short and simple – 30-40 characters including spaces (5-8 words) 30% of consumers say the “subject" line most often determines whether they open an email or delete it. Source: DoubleClick – Capitalize and punctuate carefully Emails with shorter subject lines significantly outperformed emails with longer subject lines. - MailerMailer Avoid Spam-Speak The words: free, guarantee, spam, credit card etc. ALL CAPITAL LETTERS Excessive punctuation !!!, ??? Excessive use of “click here” $$, and other symbols No “From:” address Misleading subject lines Copyright © 2012 Constant Contact, Inc. 17 SPAM Subject Lines-Bad & Better BAD: Weekly Updates ■ 3 Free Ways to Market Your Business Better Better! ■ 4 Ribbon Cuttings This Week ■ 350 Registered for Gala-Are You? Bad: News from the Chamber Better! ■ Free Food at Jimmy Johns’ Ribbon Cutting-see details ■ Tallest Building in Lincoln Being Built Better! Bad: Political Update ■ Free Business Grants Available Now ■ 1000 New Jobs in Omaha-Details Inside Did You Know… Email Can Help You Grow Your Reach & Social Share Bar – Email can allow your members to share the email on their social – When you schedule the email you can schedule it to repost on your social – That you can grow your social by adding social media buttons We Are Here to Help You! 1 Free Constant Contact Account… • Survey • Email • Event Marketing 2 Free Speaker for: 3 Free Coaching & 4 Support • 1.866.289.2101 • Lunch & Learns • Expos • Conferences Chamber Member Discount for Constant Contact Toolkit • 25% Off Connect You to Tools & Tips to Make Your Life Easier We Don’t Want This Happening to You or Your Staff The computers are fine, the staff’s down