Jackie Bowers, Adult Day Service Director IPMR Senior World Peoria, IL Governor's Conference December 11, 2013 All People Like To Feel Important, Cared For and Seen.” “ Non Profit vs. Profit Knowing your customers Retaining current customers Satisfaction with service Keys elements Thinking out of the box!! Make the connection Provide self esteem Past interests Belonging Sense of purpose Provide excitement Calmness Community involvement “Cheers” atmosphere Established in 1982 Diverse Cultural population Metropolitan to rural areas served Funding through IDoA, Dept. of Veterans Affairs, Dept. of Rehab Services, Caregvier Respite Grant and Private Pay Two locations in Central Illinois Peoria Morton Brainstorming session with IPMR Senior World staff on ways to increase census and revenue Higher 68% women ratio vs. 32% Increase days of attendance for current participants 20% attended 5 days per week Current Non programming male focused Space and staff limits 1. 2. 3. 4. 5. 6. 7. 8. Met with current male participants Physical and mental criteria for group Reviewed current male participants’ social history Initial calendar with participants’ feedback Men’s Client Council Worked with local college Equipment needs Caregivers’ input 8 current clients with various diagnosis Concerns Staff Name of group Activities Meals Coffee Parties with large group Outdoors Supplies Frequency FLAG Overall feeling of control of their programs To Promote and Maintain independence with minimal intervention and assistance. Ambulation/mobility Independent Independent with mobility devices SBA – sit to stand Communication Able to make needs known Participate in conversation Dining Independent No swallowing or chewing issues Adaption Able to use adaptive devices independently Activity Participation Actively participate Able to follow one step directions Some self initiation 1. Able to participate in physical activities 2. Independent physical activities Group physical activities Able to socially interact with peers “Hardee’s Club” Men’s locker room talk Reviewed Social History Occupation – many Caterpillar retirees Military – majority had served during war time Married, single, widowed Family Hobbies Education Birth place Initial Calendar developed by: Recreational Therapist, Certified Occupational Therapist and Activity Coordinator A small group of current male participants reviewed and provided suggestions of additional activities they wanted, most importantly; pool tournaments, happy hour, and poker games. Started 2008 main activity area During the Men’s Group process, a client council was formed in 2009 Social Service Coordinator and Activity Coordinator were invited to participate and take notes The room for the men’s group is 1300 square feet or 32.5 participants Due to the pool table, exercise bike, and restorative area, we decided that up to 20 participants could attend the group We started with 8 men in 2009; mornings only after breakfast until 11:00 a.m. Activity Coordinator and COTA Illinois Central College occupational therapist assistant level 1 and 2 Fall 2009 COTA level 2 assisted with programming and implementing the program Developed programs that incorporated fine motor skills, cognition and ROM Intergenerational program with Level 2 COTA students from local school district Newer Pool table More tables and chairs Coffee pot Tool box Work bench Basketball net Flag Bag set New Wii games Pool Wii bowling league; competed with senior centers Shuffleboard Frisbee golf Cards, dice Woodworking; donated items to local shelter Bags Exercise Happy hour – with non-alcoholic beer Gardening Cognitive activities; Brain Fitness by Suzanne Fitzsimons Guest speakers; politicians, newspersons, sports legends Purchased with donations and memorials from our caregivers’ New pool table Wii games Additional table and chairs Basketball hoop Supplies Speaker’s Bureau Dept. of Veteran’s Affairs Union retiree health fairs, mailings Caterpillar retirees club; Other factories retiree groups Long term care insurance companies Local city municipal retiree groups Retired teacher association Church groups, Ladies Circles As individual needs increase or dementia symptoms worsen the men’s group participants are transitioned into another area within the facility. Participants can sit and enjoy each other non gender specific but the men from the group usually find their buddies. The principles of the Men’s Group remain as they move to a different level of care. Currently 50% of participants are male Daily attendance has increased over 20 % since 2009 25% attend five days per week The Group sells itself!!! “ We like hanging out together, it’s nice to be with friends” Jackie Bowers 719 North William Kumpf BLVD Suite 300 Peoria, IL 61605 309.495.4530 jacqueline.bowers@comcast.net