Applying for a Position at KCS
Thank you for your interest in employment with Kogarah Community Services Inc.
KCS’s recruitment and selection strategies aim to select the best possible people through a
fair, open, non-discriminatory and merit-based process.
KCS supports the appointment of people who support our values and current and future
goals. We aim to provide an enjoyable, safe, stimulating and flexible working environment for
all staff.
The information below is provided to help applicants apply for a position with KCS.
Position descriptions provide the following information to help applicants:
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The name of the position
The industrial coverage of the position – for example SACS award
Award classification
Hours of duty
Main location of the position
The position objective
Key responsibilities of the position
Organisational relationships – who the position reports to, who the position supervises
and what the internal and external relationships are
Skills and knowledge required for the position
Key duties
Performance Standards
Minimum qualifications required
Selection criteria.
The position description should be read carefully as it describes the nature of the position and
the qualifications, skills and knowledge required by a person to do the job.
Are you eligible to work in Australia?
All applicants must hold a valid work permit or visa to apply for this position and this should be
stated in your application cover letter.
Further information
Further information about KCS to assist in preparing an application can be obtained from
our web site.
Selection criteria
KCS develops selection criteria for all positions that are advertised. The selection criteria
identify the core experience, skills, knowledge and/or qualifications that applicants must
have in order to perform the position. Applicants are rated against the selection criteria.
Please note that you MUST respond to each of the essential selection criteria.
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If your application does not address each of the selection criteria, you are unlikely to be shortlisted for interview. Your application is the first point of contact between yourself and the
selection panel so this is your opportunity to convince the selection panel that you are worth
interviewing.
Your response to the selection criteria should clearly show how you meet each criterion. In
summary, you should:
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provide complete information for each of the selection criteria (where possible, give
specific examples to demonstrate your ability and results achieved);
be concise; and
avoid ‘padding’ your application with irrelevant information.
 Understanding selection criteria
The wording used in the selection criteria describes the necessary level of knowledge, skill etc.
required of a person to do the job. For example:
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‘demonstrated’ means that you have actually performed the activity or used the skill
in the past, rather than that you only have knowledge of or the potential to perform
the activity;
‘knowledge of’ or ability to rapidly acquire knowledge of means that you already
have the required knowledge or you can give examples of past situations which have
required a rapid acquisition of relevant knowledge;
‘thorough’, ‘sound’ or ‘high level’ indicates that a more advanced level of
knowledge or skill is required.
Submitting your application
Applications should be submitted electronically to KCS by the due date outlined in the
advertisement. If you do not have access to email, please contact the KCS office on 02
95464811 and we will make alternative arrangements.
The application should include:
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A short cover letter indicating the position for which you are applying and any
other information you would like to address;
A recent Resume, outlining details of positions held and major responsibilities work
experience, and educational qualifications
A statement addressing each selection criterion for the position
A completed KCS Application Form (at the end of this document)which will
include details of at least two recent referees who are able to comment on your
work performance, if these are not already provided in your Resume (written
personal references are not required).
All applications received by the closing date are examined by the selection panel. Late
applications may be considered at the discretion of the selection panel chairperson.
The interview
If you are granted an interview, you will have the opportunity to explain or clarify information
provided in your application.
You will be asked a series of pre-determined questions based on the selection criteria. The
interview will also be interactive and selection panel members will ask questions in addition to
the pre-determined ones as they explore issues raised in your responses.
All applicants interviewed will be rated individually by the panel members against each
question.
Referees for highly ranked applicants will be contacted by the selection panel following the
interview process.
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Appointment
Short-listed applicants will be ranked by the selection panel according to their applications,
their responses to interview questions and information obtained from the applicant’s
nominated referees.
An offer of appointment to the position will be made to the highest ranked applicant who
meets all essential criteria for the position.
If no applicant is considered to meet the selection criteria for the position then an offer will
not be made.
All applicants will be advised in writing of the outcome of the selection process.
Post-selection feedback
Feedback comment will be provided to applicants on request to the selection panel. This will
be based on assessing the applicant’s suitability for each of the selection criteria.
For more information
Please contact Alicia Ballone or Pricilla Landman at KCS Aged care Services on 9546 5744 or
8004 5367 or email: seniors@kogarahcommunity.org.au
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Kogarah Community Services Inc. (KCS)
Position Description
Position Title
Program
Responsible to
Reports to
Status
Hours
Award
Grade
Principal
Location
Program Assistant - Kogarah Neighbour Aid
Program Assistant
Neighbour Aid
Senior Coordinator Aged Care
Neighbour Aid Coordinator
Casual
48 hours fortnight
SCHaDS
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Field Worker – Administration Base – 1a Short St South Hurstville
About Kogarah Community Services Inc.
1. Our Vision
KCS acknowledges the rights of children, young people and their families; the aged and
those with a disability to access information, referral, activities and support to enable
them to strengthen their families, increase their resilience and build social capital.
KCS contributes to building strong communities through a broad range of community
capacity building activities, direct services and, by developing sustainable partnerships
with other government, non government services and the business sector.
KCS operates within a social justice context where equity and diversity are embraced
and strength based practice is applied.
1. Position Purpose
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Provision of sensitive and respectful services to the Home and Community Care
targeted population group.
Demonstrate professional behaviour to clients, staff, volunteers, management,
and staff in other service systems.
Adhere to the state’s legislative framework & KCS Policies and Procedures.
2. Project Description
The aim of Kogarah Neighbour Aid is to provide services to frail older people,
people with disabilities and their carers who live in the Kogarah Local
Government Area (LGA). Services that may be provided include; social outings,
group activities, home visits, assistance with shopping, bill paying, attending
appointments and friendly phone calls.
3. Qualifications and Experience:
Essential Criteria:
 Minimum Certificate III Aged Care
 Demonstrated experience in working with elderly people, people with a disability
and their carers
 Demonstrated group coordination skills
 Ability to work as part of a culturally diverse team and with culturally diverse
clients
 Demonstrated ability to work unsupervised
 Excellent communication skills, both written and verbal
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Ability to manage volunteers during outings and activities and identify and
manage appropriate behaviours and actions
Knowledge and understanding of EEO, WH&S, Access & Equity and ethical
practice
PC and IT literacy
Current driver’s licence and ability to drive Toyota Hiace 12 seater van
First aid certificate
Desirable:
 Bilingual in a community language
4. Key Responsibilities
4.1 Outings
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Attend, manage and accept responsibility for bus outings and other social events
in a supervisory role as directed by the Coordinator.
Assist in the arrangement of events.
Prepare all resources in advance for outings prior to the scheduled event.
Record client and volunteer attendance accurately.
Manage client payments and program expenses accurately and responsibly,
ensuring that outings run within set budget.
Communicate with, assist and organise clients, staff and volunteers in a
professional manner, ensuring confidentiality, dignity and respect are maintained.
Report any client or volunteer concerns to the Coordinator as soon as
practicable.
4.2 Companion Visiting
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Support clients in their own homes by visiting them at times and on a frequency
determined by the Coordinator.
Consult with Coordinator prior to any changes to client hours or visiting times.
Assist clients to undertake activities of daily living as set out in the client’s care
plan.
Work within the parameters of service delivery established by the Coordinator for
each individual client.
Identify the changing needs of clients and report concerns to the Coordinator.
Work through the Coordinator to liaise with other service providers and carers of
the client.
Complete on a daily basis a report on each client. The report must communicate
client needs in terms of health, safety, security, potential risks etc.
Record visits and obtain the signature of clients. Reports to be submitted to
Coordinator on a fortnightly basis with staff timesheets.
Accurately record mileage and submit on a timely basis.
Manage client payments accurately and responsibly.
4.3 Administration Support
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Provide administration support to KNA Coordinator as required.
Answer KNA phone calls when required.
General administration duties as directed by Coordinator.
4.4 WHS
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Ensure outings operate within WHS legislation and KCS Policy & Procedure.
Record any risks that are identified on the Hazard Log and report to Coordinator.
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Ensure venues are safe, accessible and have appropriate facilities for staff, clients
and volunteers.
When necessary, complete comprehensive incident and injury reporting
according to KCS Policy & Procedure as soon as practicable after an
outing/event.
Ensure the WHS folder contains appropriate information.
Maintain current first aid qualifications and provide relevant first aid assistance
when necessary.
Monitor and identify urgent medical needs of clients and volunteers attending
outings.
Contribute to WHS in the workplace.
Develop, monitor, evaluate and review risk management strategies to minimise
harm to clients.
Promote WHS by example and report any concerns to the Coordinator.
Additional information
KCS is committed to ensuring that the working environment is one free from
discrimination and harassment as required under Australian Law. Employees are required
to treat one another with dignity, courtesy and respect.
This position is based at the Short St South Hurstville site however employees may be
required to work at or across other sites from time to time.
Work Health and Safety (WHS)
All employees are required to carry out their duties in a manner that does not adversely
affect their own health and safety and that of others by reporting all incidents and
injuries as well as co-operating with any measures introduced in the workplace to
improve WHS.
Pre-existing injury
People appointed to this position will be required to disclose any pre-existing injuries or
disease that might be affected by employment in this position. This will assist KCS in
providing a safe work environment for new staff.
Equal opportunity
KCS is an equal opportunity employer. All staff has a responsibility to be familiar with the
KCS Equal Employment Opportunity Policy, Affirmative Action Policy and Code of Ethics.
Cultural competency
KCS is striving to become a culturally competent organisation. All staff are expected to
undergo regular cultural competence training as part of their professional development
plans.
Employment is subject to:
This position description operates in conjunction with and forms part of the annual review
and career development process. An initial review will take place at the end of the
induction and probationary period, that is three months following commencement of
employment and then annually.
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Application form
1. Position applied for:
2. Full name:
Preferred title:
MR
MRS
MS
MISS
3. Contact Details
Address line 1
Address line 2
P/code
Telephone: BH
Telephone: AH
Telephone: Mobile
Fax:
Email:
4. Qualifications
Please list relevant Qualifications (attach copies of degree/diploma etc.)
Qualification
Year completed
Institution completed at
Please list other relevant courses (please attach copies of certificates)
Course name
Year completed
Are you currently undertaking study/training?
5. Please state why you are applying for this position:
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Institution completed at
Yes No
6. Drivers Licence:
Do you have a current unrestricted drivers Licence?
Yes No
Licence no:
State issued:
7. Work History
Please list past five employers in chronological order
Date started
Date
completed
Organisation & your
title
Description of duties
8. Please list any special skills or experiences, which you consider relevant to your
application for this position.
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9. Referees
Do you agree to have referees contacted in relation to this application?
Yes No
(Reference checks will be conducted legally in an ethical manner and all information
derived will remain confidential.)
Please provide details of three people who can speak on your behalf regarding your
work history and suitability for this position. Relevant work referees are preferred.
1. Name:
Occupation:
Contact Address:
Telephone: BH
Telephone: AH
Relationship to Applicant:
2. Name:
Occupation:
Contact Address:
Telephone: BH
Telephone: AH
Relationship to Applicant:
3. Name:
Occupation:
Contact Address:
Telephone: BH
Telephone: AH
Relationship to Applicant:
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10. Selection Criteria - Please provide a response to each criteria detailed in the position
statement if you have not done so separately already (Continue on a separate page if
necessary)
Essential
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Minimum Certificate
III Aged Care
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Demonstrated
experience in
working with HACC
target group
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Demonstrated
group coordination
skills
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Ability to work as
part of a culturally
diverse team and
with culturally
diverse clients
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Demonstrated
ability to work
unsupervised
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Excellent
communication
skills, both written
and verbal
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PC and IT literacy
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Ability to manage
volunteers during
outings and
activities and
identify and
manage
appropriate
behaviours and
actions.
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Current driver’s
licence and ability
to drive a 12 seater
van
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First aid certificate.
Your claims to this criterion
Desirable
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Your claims to this criterion
Bilingual in a
community language
HER INFORMATION
When will you be available
to start work?
11. Please provide any other information that you identify as being pertinent to this
application? (For example, medical conditions, disabilities)
12. Please attach your cover letter, Resume and any other pertinent document to this
form and send electronically to: seniors@kogarahcommunity.org.au with Program
Assistant Position in the subject.
13. Declaration
I declare that to the best of my knowledge the information I have given above is true
and correct. I understand that inaccurate, misleading or untrue statements or knowingly
withheld information may result in termination of employment with this organisation.
I understand that this application does not constitute an offer of employment. I
understand that, in some cases, police and working with children checks will be required
and I will be notified if this applies to this application.
Applicant’s signature________________________________________
Date_______________________________________________________
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