INSTRUCTING FUNDAMENTALS FOR THE INSTRUCTOR PILOT Presented by Graduate Branch, Academics Division, 110th Aviation Brigade 1 AVIATION PIONEERS IGOR SIKORSKY ORVILLE AND WILBUR WRIGHT 2 TRIAL AND ERROR 3 TRIAL AND ERROR Learning through trial and error is: Inefficient. Time consuming. Suicidal - in an aviation environment. 4 TERMINAL LEARNING OBJECTIVE ACTION: Define elements associated with fundamentals of instruction. CONDITION: In a classroom environment with the Aviation Instructors Handbook. STANDARD: Correctly identify the elements of the Fundamentals of Instruction by receiving a "GO" on a criterion referenced test. The student evaluation plan for this course is available in the Visitor Folder. 5 TERMINAL LEARNING OBJECTIVE SAFETY REQUIREMENTS: None. RISK ASSESSMENT LEVEL: Low. ENVIRONMENTAL CONSIDERATIONS: None. EVALUATION: 50 min, 40 question, 2 Scorable Units. 6 ELO A ACTION: Select elements involved in human behavior. CONDITION: In a classroom environment. STANDARD: IAW the Aviation instructor handbook. 7 LEARNING STEP/ACTIVITY 1 Human Behavior 8 Definitions of Human Behavior There are many definitions of human behavior. In the scientific world, human behavior is seen as a product of factors that cause people to act in predictable ways. 9 Definitions of Human Behavior The person who has never spoken in public may be unable to fulfill the obligation. Another person knowing the job requires public speaking will take a class and learn how to cope with it. (The Army’s Aviation IPC/MOI Courses) 10 LEARNING STEP/ACTIVITY 2 Human Needs and Motivation 11 Human Needs and Motivation Human needs are things all humans require for normal growth and development. There have been and are many psychologist that study human needs, motivation, and personalities. 12 Human Needs and Motivation One such psychologist was Abraham Maslow. Maslow is known for his Hierarchy of human needs. 13 Human Needs and Motivation Humans needs are satisfied in order of importance. Once a need is satisfied, humans work to satisfy the next level of needs and this is an ongoing behavior. 14 Human Needs and Motivation Maslow’s Hierarchy Physiological needs are biological. They consist of the need for air, food, water, and maintenance of the human body. Security- All humans need to feel safe. As Aviation Instructors, we always stress safety during our flight training. Belonging- People seek to overcome feelings of loneliness and alienation. 15 Human Needs and Motivation Maslow’s Hierarchy Esteem- Esteem is feeling good about one’s self. It comes in two ways, internal and external. Internal is how you feel about yourself and external relates to one’s reputation, status, recognition, appreciation and respect from others. This may the main reason why a student is interested in aviation. 16 Human Needs and Motivation Maslow’s Hierarchy Cognitive and Aesthetic- Cognitive is the need to know and aesthetic is the emotional need. If a person understands what is going on they can control the situation or at least make informed choices. ( These two were added in later years) 17 Human Needs and Motivation Maslow’s Hierarchy Self-Actualization- Is described as a person’s need to be and do what which the person was born to do. This was paraphrased in an old Army slogan. “BE ALL YOU CAN BE” 18 19 LEARNING STEP/ACTIVITY 3 Defense Mechanisms 20 Defense Mechanisms When humans experience a danger or threat, the “fight or flight” response kicks in. Defense mechanism soften feeling of failure, alleviate feelings of guilt, help an individual cope with reality, and protect one’s selfimage. 21 Defense Mechanisms Repression This a defense mechanism whereby a person places uncomfortable thoughts into inaccessible areas of the unconscious mind. Things a person is unable to cope with now are pushed away, to dealt with at another time, or hopefully never because they faded away on their own accord. 22 Defense Mechanisms Denial Denial is refusal to accept external reality because it is to threatening. It is the refusal to acknowledge what has, or will happen. 23 Defense Mechanisms Compensation Compensation is a process of psychologically counterbalancing perceived weaknesses by emphasizing strength in others areas. 24 Defense Mechanisms Projection An individual places his or her own unacceptable impulses onto someone else. A person relegates the blame for personal shortcoming, mistakes, and transgressions to others. 25 Defense Mechanisms Rationalization A subconscious technique for justifying action that otherwise would be unacceptable. When true rationalization takes place, the individual sincerely believes in the plausible and acceptable excuses which seem real and justifiable. 26 Defense Mechanisms Reaction Formation A person fakes a belief opposite to the true belief because the true belief causes anxiety. The person will say one thing but do the opposite. 27 Defense Mechanisms Fantasy This occurs when a student engages in daydreams about how things should, be rather than doing anything about how things are. It becomes easier to daydream about the career than to achieve the certification. When carried to the extremes, the worlds of fantasy and reality become one in the same. 28 Defense Mechanisms Displacement This is an unconscious shift of emotion, affect, or desire from the original object to a more acceptable, less threatening substitute. Physical symptoms such as a change in personality, anger outbursts, depression, or a general lack of interest may point to a problem. Drug and alcohol abuse may become apparent. 29 LEARNING STEP/ACTIVITY 4 Students Emotional Reactions 30 Students Emotional Reactions It is not necessary for a flight instructor to be a certified psychologist, but it is helpful to learn how to analyze student behavior before and during each flight lesson. This ability helps a flight instructor develop and use appropriate techniques for instruction. 31 Students Emotional Reactions Anxiety Anxiety is probably the most significant psychological factor affecting flight instruction. Anxiety is a feeling of worry, nervousness, or unease, often about something that is going to happen, typically something with an uncertain outcome. This fear may be real or imagined. 32 Students Emotional Reactions Anxiety An effective technique is to treat fears, as a normal reaction. Student anxiety can be minimized throughout training by emphasizing the benefits and pleasurable experience, rather than by continuously citing the unhappy consequences. 33 Students Emotional Reactions Norman Reaction to Stress Normal individuals begin to respond rapidly and exactly, within the limits of their experience and training. Many response are automatic. This highlights the need for proper training in emergency procedures. 34 Students Emotional Reactions Abnormal Reaction to Stress Reactions to stress my produce abnormal responses. Their responses may be random or illogical, or they may do more than is called for by the situation. 35 Students Emotional Reactions Abnormal Reaction to Stress Certain student reactions are indicative of abnormal reactions. Inappropriate reactions such as extreme overcooperation, painstaking self control, inappropriate laughter or singing and very rapid changes in emotions. 36 Students Emotional Reactions Abnormal Reaction to Stress Marked changes in mood on different lessons, such as excellent morale followed by deep depression. Severe anger directed toward the flight instructor, service personal, and others. 37 Students Emotional Reactions Flight Instructor Actions to Abnormal Students A flight instructor who believes a student is suffering from a serious psychological abnormality has the responsibility to refrain from instructing that student, and insure that person does not continue flight training . 38 Students Emotional Reactions Flight Instructor Actions to Abnormal Students Arrangement should be made for another instructor, who is not acquainted with the student to conduct an flight evaluation. After the evaluation the two instructors should confer to determine if further actions are justified. 39 Students Emotional Reactions Flight Instructor Actions to Abnormal Students If after consultation with the unbiased instructor, the instructor believes that the student may have serious psychological deficiency, endorsements and recommendations should be withheld. 40 LEARNING STEP/ACTIVITY 5 Teaching the Adult Student 41 Teaching the Adult student While aviation instructors teach students of all ages, the average aviation student is 30 years old. (FAA) Research reveals certain traits that need to be recognized when teaching adult students. 42 Teaching the Adult student A few of these are: 1. Learning is a means to an end, not the end itself. 2. Have a accumulated a foundation of life experiences and knowledge to draw from. 3. Goal orientated. 4. Increase or maintain a sense of self-esteem is a strong motivator. 5. Want to solve problems and apply new knowledge immediately. 43 Teaching the Adult student Instructors should: 1. Provide a training syllabus that is organized with clearly defined course objectives. 2. Help students integrate new ideas with what they already know. 3. Refrain from “spoon-feeding” the student. 4. Create opportunities for mutual planning. 44 QUESTIONS ? 45 ELO B ACTION: Select elements involved the learning process. CONDITION: In a classroom environment. STANDARD: IAW the Aviation instructor handbook. 46 LEARNING STEP/ACTIVITY 1 Definition of learning 47 Definition of learning A change in behavior of the learner as a result of experience. The process by which experience brings about a relatively permanent change in behavior. The change in behavior that results from experience and practice. Gaining knowledge or skills, or developing a behavior, through study, instructions or experience. 48 LEARNING STEP/ACTIVITY 2 How do people learn 49 50 51 How people learn Perceptions Initially all learning comes from perceptions which are directed to the brain by one or more of the five senses. Learning occurs most rapidly when information is received through more than one sense. 52 THE FIVE SENSES 53 How people learn Perceptions Perceptions involves more than the reception of stimuli from the five senses, it also involves giving meaning to sensations. People base their actions on the way they believe things to be. Perceptions may be influenced by many factors. 54 How People Learn Perceptions 1. 2. 3. 4. 5. Physical Organism Goals and Values Self-Concept Time and Opportunity Element of Threat-(Narrows the perceptional field.) 55 How do people learn Insights Insights involve the grouping of perceptions into meaningful wholes. Insight almost always occurs eventually, whether or not instruction is provided. Instruction will speeds the learning process by teaching the relationships as they occur. 56 How do people learn Insights As perceptions increase in number, they provide more anchor points for retention. Providing a secure and nonthreatening environment helps the student acquire and maintain a favorable self concept and are key steps in fostering the devolvement of insight. 57 LEARNING STEP/ACTIVITY 3 Laws of Learning 58 Laws of Learning E.L. Thorndike Founder of Laws of Learning 59 Laws of Learning Readiness The basic needs of the learner must be satisfied before he or she is ready or capable of learning. The instructor can do little to motivate the learner if these needs have not been met. Instructors can take two steps to keep their students in a state of readiness to learn. 60 Laws of Learning Readiness First, instructors should communicate a clear set of learning objectives to the student. Second, instructors should introduce topics in a logical order and leave students with a need to learn the next topic. 61 Laws of Learning Effect All learning involves the formation of connections and the connections strengthened or weakened according to the law of effect. Learning is strengthened when accomplished by a pleasant or satisfying feeling, and weakened when associated with an unpleasant feeling. 62 Laws of Learning Exercise Connections are strengthened with practice and weakened when practice is discontinued. The learner needs to practice what has been learned in order to understand and remember the learning. 63 Laws of Learning Primacy The state of being first, often creates a strong, almost unshakable, impression and underlines the reason an instructor must teach correctly the first time and the student must learn correctly the first time. The first experience should be positive, functional, and lay the foundation for all that is to follow. 64 Laws of Learning Intensity An immediate, exciting, or dramatic learning connection to real situations teaches much more than a routine or boring experience. 65 Laws of Learning Recency Things most recently learned are best remembered. Conversely, the further a learner is removed in time from the new fact or understanding, the more difficult it is to remember. The instructor repeats, restates, or reemphasizes important matters at the end of the lesson to make sure that the student remembers them. 66 Laws of Learning REEPIR 67 LEARNING STEP/ACTIVITY 4 Domains of Learning 68 Domains of Learning Cognitive Systems Preflight 69 Domains of Learning Cognitive Cognitive domain include remembering specific facts and concepts that help develop intellectual abilities and skills. (knowledge) There are four practical learning levels. 70 Domains of Learning 71 Domains of Learning ROTE The lowest level of learning is the ability to repeat something that one has been taught without understanding or being able to apply what has been learned. 72 Domains of Learning Understanding At this point, the student has developed an understanding of the procedure for turning the aircraft in flight. 73 Domains of Learning Application When the student understands the procedure for entering a turn, has had turns demonstrated, and has practiced turn entries until consistency has been achieved. Developed the skill to apply what has been learned 74 Domains of Learning Correlation The correlation level of learning, which should be the objective of aviation instruction, is that level at which the student becomes able to associate an element which has been learned with other segments or blocks of learning. 75 Domains of Learning Affective Concerned with: Feelings Values Enthusiasms Motivations VALUES ENTHUSIASMS MOTIVATIONS ATTITUDES Attitudes 76 Domains of Learning Affective It provides framework for teaching in five levels: Awareness Response Value Organizing Integration Motivation and enthusiasm are important components of any learning. 77 Domains of Learning Psychomotor Physical Movement Use of Motor-Skills Development of skills requires repetitive practice, and measured in terms of speed, precision, distance and technique. 78 Domains of Learning Psychomotor Instructional levels for aviation training purposes include observation, imitation, practice, and habit. This domain is an important component of instruction when aviation instructors prepare students for the practical test. 79 LEARNING STEP/ACTIVITY 5 Characteristics of Learning 80 Characteristics of Learning The ability to learn is one of the most outstanding human characteristics. Knowledge of the general characteristics of learning help an aviation instructor use them in a learning situation. 81 Characteristics of Learning An individual’s background strongly influences the way that person learns. To be effective, the learning situation also should be purposeful, based on experience, multifaceted, and involve an active process. 82 Characteristics of Learning Purposeful Each student sees the learning situation from a different viewpoint. Their individual needs and attitudes may determine what they learn as much as what the instructor is trying to get them to learn. In the process of learning, the student’s goals are of paramount significance. 83 Characteristics of Learning Experience Learning is an individual process and the instructor cannot do it for the student. The student can learn only from personal experiences; therefore, learning and knowledge cannot exist apart from a person. 84 Characteristics of Learning Multifaceted Learning process may include verbal, conceptual, perceptual, emotional, and problem-solving elements all taking place at once. While learning the subject at hand, students may be learning other things as well. 85 Characteristics of Learning Active The instructor cannot assume that students remember something just because they were present in the classroom, shop, or airplane when the instructor taught it. For students to learn, they need to react and respond, perhaps outwardly, perhaps only inwardly, emotionally, or intellectually. 86 LEARNING STEP/ACTIVITY 6 Learning Styles 87 Learning Styles Learning styles are simply different approaches or ways of learning based on the fact that people absorb and process information in different ways. Learning style is an individual’s preference for understanding experiences and changing them into knowledge. 88 Learning Styles RIGHT/LEFT BRAIN According to research on the human brain, people have a preferred side of the brain to use for understanding and storing information. Generally, the brain functions as a whole. The right hemisphere may recognize a face, while the left associates a name to go with the face. 89 Learning Styles RIGHT/LEFT BRAIN 90 Look at the chart and say the COLOR not the word YELLOW BLUE ORANGE BLACK RED GREEN PURPLE YELLOW RED ORANGE GREEN BLACK BLUE RED PURPLE GREEN BLUE ORANGE Left – Right conflict Your right brain tries to say the color but your left brain insists on reading the word. 91 Learning Styles Holistic/Serialist Theory Based on information processing theory, left brain learners or Serialist learners have an analytic approach to learning. Theselearners need well-defined, sequential steps where the overall picture is developed slowly, thoroughly, and logically. This is a bottom-up strategy. 92 Learning Styles Holistic/Serialist Theory Right brain or holistic learners favor the holist strategy and prefer a big picture or global perspective. This type of learner seeks overall comprehension; analogies help this learner. 93 Learning Styles Visual/Auditory/Kinesthetic One of the most popular learning styles is based on the three main sensory receptors: vision, hearing, and touch. These are called visual, auditory, and kinesthetic learning styles (VAK). Learners generally use all three styles to receive information, but one of these three ways of receiving information is dominant. 94 Learning Styles Visual/Auditory/Kinesthetic They learn best if a major component of the lesson is something they can see. They like to take extensive notes. Statistically, most people are visual learners. 95 Learning Styles Visual/Auditory/Kinesthetic Auditory learners transfer knowledge through listening and speaking. These learners need an oral component to the lesson such as verbal instructions. Since auditory learners prefer to listen to material, they are not good note takers. 96 Learning Styles Visual/Auditory/Kinesthetic Kinesthetic learner’s process and store information through physical experience such as touching, manipulating, using, or doing. They like to move around while trying to solve a problem and learn best when the material being taught involves hands-on practical experiences. 97 Learning Styles Visual/Auditory/Kinesthetic Demonstration-Performance method combines all three and is use primarily for aviation training by the Army. 98 LEARNING STEP/ACTIVITY 7 Acquiring Skill Knowledge 99 Acquiring Skill Knowledge Cognitive Stage Cognitive learning has a basis in factual knowledge. Performing the skill at this stage typically requires all the student’s attention. Distractions introduced by an instructor often cause performance to deteriorate or stop. 100 Acquiring Skill Knowledge Associate Stage Practice is necessary in order for the student to learn how to coordinate muscles with visual and tactile senses. As the storage of a skill via practice continues, the student learns to associate individual steps in performance with likely outcomes. 101 Acquiring Skill Knowledge Automatic Response Stage Automaticity is one of the by-products of practice. As procedures become automatic, less attention is required to carry them out, so it is possible to do other things simultaneously, or at least do other things more comfortably. By this stage, student performance of the skill is rapid and smooth. 102 Acquiring Skill Knowledge Knowledge of Results The instructor provides a helpful and often critical function in making certain that the students are aware of their progress. It is perhaps as important for students to know when they are right as when they are wrong. 103 Acquiring Skill Knowledge Knowledge of Results It is more difficult to unlearn a mistake, and then learn the skill correctly, than to learn correctly in the first place. (PRIMACY) 104 Acquiring Skill Knowledge Learning Curves Desired and Normal Curves 105 Acquiring Skill Knowledge DESIRED LEARNING CURVE 100 % PERFORMANCE 50 0 TRAINING PERIODS 1 THRU 8 106 Acquiring Skill Knowledge Learning Plateaus Learning plateaus are a normal part of the learning process and tend to be temporary, but instructors and students should be prepared for them. In learning motor skills, a leveling off process, or plateau, is normal and should be expected after an initial period of rapid improvement. 107 Learning Plateaus 108 LEARNING STEP/ACTIVITY 8 Evaluation Versus Critique 109 Evaluation Versus Critique In the initial stages of skill acquisition, practical suggestions are more valuable to the student than a grade. An instructor ensures a skill is practiced correctly by monitoring the practice and providing feedback about the skill development. 110 Evaluation Versus Critique Providing compliments on aspects of the skill that were performed correctly help keep the evaluation positive. 111 LEARNING STEP/ACTIVITY 9 Motivation 112 Motivation Motivation is the reason one acts or behaves in a certain way. Being smart or coordinated seldom guarantees success, but motivation routinely propels students to the top. An important part of an aviation instructor’s job is to discover what motivates each student. 113 MOTIVATION is Probably the dominant force governs the student’s progress and ability to learn and can be used by the instructor. 114 Motivation Learning comes through experience. Motivation comes in many forms. It may be Negative or Positive. 115 Motivation Negative Negative motivation may engender fear. Negative motivation in the form of reproofs or threats should be avoided with all but the most overconfident and impulsive students. 116 Motivation Positive Positive motivation is provided by the promise or achievement of rewards. These rewards may be personal or social, they may involve financial gain, satisfaction of the self-concept, personal gain, or public recognition. 117 FINANCIAL GAINS 118 FINANCIAL GAINS PERSONAL GAINS 119 FINANCIAL GAINS SOCIAL PERSONAL GAINS PUBLIC GAINS 120 FINANCIAL GAIN SOCIAL PERSONAL GAINS PUBLIC GAINS 121 Motivation Positive Positive motivation is essential to true learning. 122 LEARNING STEP/ACTIVITY 10 Memory 123 Memory Sensory Register Sensory memory is the part of the memory system that receives initial stimuli from the environment and processes them according to the individual’s preconceived concept of what is important. 124 Memory Sensory Register The sensory memory processes stimuli from the environment within seconds, discards what is considered extraneous, and processes what is determined by the individual to be relevant. 125 Memory Sensory Register This is a selective process where the sensory register is set to recognize certain stimuli and immediately transmit them to the short-term memory, (STM) for action. The process is called pre-coding. 126 Memory Sensory Register Sensory memory is capable of retaining information for only a very short period of time and within seconds the relevant information is passed to the STM. 127 Memory Short-Term Memory (STM) Short-term memory is the part of the memory system where information is stored for roughly 30 seconds, after which it may rapidly fade or be consolidated into long-term memory. 128 Memory Short-Term Memory (STM) A key limitation of STM is that it takes 5–10 seconds to properly code information and if the coding process is interrupted, that information is easily lost since it is stored for only 30 seconds. The goal of the STM is to put the information to immediate use. 129 Memory Long-Term Memory (LTM) Long-term memory is relatively permanent storage of unlimited information and it is possible for memories in LTM to remain there for a lifetime. What is stored in LTM affects a person’s perceptions of the world and affects what information in the environment is noticed. 130 Memory Long-Term Memory (LTM) Information that passes from STM to LTM typically has some significance attached to it. The information was deemed important, and it was transferred into LTM. 131 Memory 132 Memory Memory also applies to psychomotor skills. (Kinesthetic) As a pilot, the ability to instinctively perform certain maneuvers or tasks that require manual dexterity and precision provides obvious benefits as being able to fly, talk, listen and scan all at the same time. 133 Memory System Forgetting Memory Forgetting Forgetting refers to loss of a memory, typically involves a failure in memory retrieval. The information is not lost, it is somewhere in the person’s LTM, but he or she is not able to retrieve and remember it. A few theories on why people forget are retrieval failure, fading, interference, and repression or suppression. 135 Memory Forgetting Retrieval Failure The inability to retrieve information, that tipof-the-tongue phenomenon when a person knows the meaning of a word, or the answer to a question, but cannot retrieve it. 136 Memory Forgetting Fading Fading theory of fading or decay suggests that a person forgets information that is not used for an extended period of time, that it fades away or decays. (USE IT OR LOSE IT) 137 Memory Forgetting Interference This theory suggests that people forget something because a certain experience has overshadowed it, or that the learning of similar things has intervened. 138 Memory Forgetting Repression or Suppression A memory is pushed out of reach because the individual does not want to remember the feelings associated with it. Repression is an unconscious form of forgetting while suppression is a conscious form. 139 Memory Retention of Learning Teach thoroughly and with meaning. Material thoroughly learned is highly resistant to forgetting. Meaningful learning builds patterns of relationship in the student's consciousness. 140 Memory Retention of Learning Use the five principles, which are generally accepted as having a direct application to remembering. 141 Memory Retention of Learning 1. 2. 3. 4. Praise Stimulates Remembering. Recall is Promoted by Association. Favorable Attitudes Aid Retention. Learning with All of Our Senses is Most Effective. 5. Meaningful Repetition Aids Recall. ( PRASM ) 142 Memory Retention of Learning Retention during a typical academic lesson. After the first 10-15 minutes, the rate of retention drops significantly until the last 5-10 minutes when the students wake up again. Students passively listening- 5% over 24 Hrs. Students actively engaged in the learning process have a much higher retention. 143 LEARNING STEP/ACTIVITY 11 Transfer of Learning 144 Transfer of Learning The development of any skill helps acquisition (or the learning process) has three characteristic stages: cognitive, associative, and automaticity. 145 Transfer of Learning Transfer of learning is broadly defined as the ability to apply knowledge or procedures learned in one context to new contexts. During a learning experience, things learned previously usually aid the student, but sometimes previous learning interferes with the current learning task. Consider the learning of two skills. 146 Transfer of Learning If the learning of skill A helps to learn skill B, positive transfer occurs. 147 148 149 Transfer of Learning If learning skill A hinders the learning of skill B, negative transfer occurs. 150 TH-67 INST TRAINER UH-60M OH-58D CH-47E 151 TH-67 INST TRAINER AH-64D FRONT SEAT BACK SEAT 152 Transfer of Learning Suggestions will help in achieving positive transfer of learning. 1. Plan for transfer as a primary objective. 2. Ensure that the students understand what is learned can be applied to other situations. 3. Maintain high-order of learning standards. 153 Transfer of Learning 4. Provide meaningful learning experiences that build student confidence. 5. Use instructional material that helps form valid concepts. Use materials that make relationships clear. 154 Transfer of Learning Habit formation Primacy is one of the fundamental principles of learning. Therefore, it is the instructor’s responsibility to insist on correct techniques and procedures from the beginning of training to provide proper habit patterns. It is much easier to foster proper habits from the beginning of training than to correct faulty ones later. 155 QUESTIONS? 156 ELO C ACTION: Select elements involved effective communications. CONDITION: In a classroom environment. STANDARD: IAW the Aviation instructor handbook. 157 LEARNING STEP/ACTIVITY 1 Effective Communications 158 Effective Communications Three Basic Elements SYMBOLS – ORAL – VISUAL RECEIVER SOURCE FEEDBACK 159 Effective Communications Effective communication is an essential element of instruction. An aviation instructor may possess a high level of technical knowledge, but he or she needs to develop the ability to communicate effectively. It is also a two-way process. 160 Effective Communications Communication takes place when one person transmits ideas or feelings to another person or group of people. The effectiveness of the communication is measured by the similarity between the idea transmitted and the idea received. 161 Effective Communications Basic element Source The source in communication is the sender, speaker, writer, encoder, transmitter, or instructor. The role of communicators is related to at least three basic factors. 162 Effective Communications Basic element Source First The ability to select and use language is essential for transmitting symbols. Communication is dependent on the receiver’s understanding of the symbols or words being used. 163 Effective Communications 164 Effective Communications Basic element Source Second Communicators consciously or unconsciously reveal attitudes. These attitudes must be positive while delivering the message. The message is important and that the receiver has a need to know the ideas presented. 165 Effective Communications Basic element Source Third Communicators must to have the most current and interesting information possible. Uninteresting information runs the risk of losing the receiver’s attention. 166 Effective Communications Basic element Symbols Communication is achieved through symbols that are simple oral and visual codes. Words and gestures alone do not communicate ideas. They should be combined into units that mean something to the student. 167 Effective Communications Basic element Receiver The receiver is the listener, reader, student or individuals to whom the message is directed. When the receiver reacts with understanding and changes his or her behavior according to the intent of the source, effective communication has taken place. 168 Effective Communications Receiver In order to understand the process of communication, three characteristics of receivers must be understood: 1. Their Abilities. 2. Their Attitude. 3. Their Experience. 169 LEARNING STEP/ACTIVITY 2 Barriers to Effective Communications 170 Barriers to Effective Communications 171 Barriers to Effective Communications The lack of common experience between the instructor and the student is probably the greatest barrier to effective communications. Additionally Confusion between the symbol and the symbolized object. 172 CONFUSION BETWEEN SYMBOL AND OBJECT • Get your nose up. • Break ground. • Punch the clock. • Chop the power. • A hairy stop. 173 Barriers to Effective Communications Over use of abstractions. These are word that are general rather than specific. Abstractions should be avoided in most cases. 174 EXAMPLES Aircraft. Chill out. Play it by ear. Hang loose. Parrot on board. Sigmets. I’ve got it. Squawk. Brass monkey. 175 Barriers to Effective Communications Some barriers to effective communication can be controlled by the instructor. Some factors outside the control of the instructor. These factors include physiological, environmental, and psychological interference. 176 Barriers to Effective Communications Interference 1. Physiological interference is any biological problem that may inhibit symbol reception, such as hearing loss, injury, or physical illness. 2. Environmental interference is caused by external physical conditions. An example of this is the noise level in many aircraft. 177 Barriers to Effective Communications Interference 3. Psychological interference is how the instructor and the student feel at the time the communication process is occurring. Fear of the situation or mistrust between the instructor and student could severely inhibit the flow of information. 178 LEARNING STEP/ACTIVITY 3 Developing communication skills 179 Developing communication skills Communication skills must be developed. The experience of instructional communication begins with role-playing during the training to be an instructor, continues during the actual instruction, and is enhanced by additional training. (RECITING MOI DURNING FLIGHT TRAINING) 180 Developing communication skills It is essential for the flight instructor to develop good ground instruction skills, as well as flight instruction skills. Likewise, the maintenance instructor must develop skills in the classroom to prepare the maintenance student for practical, hands-on tasks. ( FI’S AND SI’S) 181 Developing communication skills Listening Instructors must know something about their students in order to communicate effectively. Instructors can use a number of techniques to become better at listening. It is important to realize that in order to master the art of listening, an attitude of wanting to listen must be developed. 182 Developing communication skills Listening 1. Do not interrupt. 2. Do not judge. 3. Think before answering. 4. Be close enough to hear. 5. Watch nonverbal behavior. 183 Developing communication skills Listening 6. Be aware of biases. 7. Look for underlying feelings. 8. Concentrate. 9. Avoid rehearsing answers while listening. 10. Do not insist on the last word. 184 Developing communication skills (Student Listening) Students also need to be reminded that emotions play a large part in determining how much information is retained. One emotional area to concentrate on is listening to understand rather than to prove something wrong or deny it. 185 Developing communication skills (Student Listening) 1. Guard against daydreaming. 2. Be emotionally calm. 3. Responsible for listening. 4. Listen to understand not refute 5. Be ready to listen. 6. Take notes. 7. Listen for main idea. 186 Developing communication skills Questioning Good questioning can determine how well the student understands what is being taught. It also shows the student that the instructor is paying attention and is interested in the student’s response. An instructor should ask both open-ended and focused questions. 187 Developing communication skills Questioning Focused questions allows the instructor to concentrate on one thing. Open ended questions are designated for answers using the student own knowledge or perceptions. 188 Developing communication skills Confirm Understanding Two ways of confirming that the student and instructor understand things in the same way are paraphrasing and perception check. Paraphrasing -Shows what the student’s statement meant to the instructor. Perception- Stating what perceptions the instructor has of the student’s behavior the student can then clarify as necessary. 189 Developing communication skills Instructional Enhancement An instructor never stops learning. If asked a question that exceeded your knowledge, you should research the answer and get back to the student. DON’T TAP-DANCE Additional knowledge and training would also bolster the instructor’s confidence. 190 QUESTIONS ? 191 ELO D ACTION: Select elements involved the teaching process. CONDITION: In a classroom environment. STANDARD: IAW the Aviation instructor handbook. 192 LEARNING STEP/ACTIVITY 1 Teaching Process 193 Teaching Process Teaching is to instruct or train someone or the profession of someone who teaches. To be a teacher implies one has completed some type of formal training, has specialized knowledge, has been certified or validated in some way, and adheres to a set of standards of performance. (Army’s IPC/MOI) 194 Teaching Process Research has revealed that effective instructors possess four essential teaching skills: people skills, subject matter expertise skills, management skills, and assessment skills. 195 Teaching Process People skills are the ability to interact, talk, understand, empathize, and connect with people. A subject matter expert (SME) is a person who possesses a high level of expertise, knowledge, or skill in a particular area. 196 Teaching Process Management skills generally include the ability to plan, organize, lead, and supervise. Assessment of learning is a complex process and it is important to be clear about the purposes of the assessment. The teaching process organizes the material. It consists of four steps: Preparation, Presentation, Application, and Assessment. 197 LEARNING STEP/ACTIVITY 2 Teaching Step: Preparation 198 Teaching Step: Preparation A determination of objectives and standards is necessary before any important instruction can be presented. Performance-based objectives are essential in defining exactly what needs to be done and how it is done during each lesson. Based objectives consist of three elements. 199 Teaching Step: Preparation PERFORMANCE-BASED OBJECTIVES A performance-based objective consists of three parts: Description of the Skill or Behavior. Task. Conditions. Condition. Criteria. Standard. 200 201 LEARNING STEP/ACTIVITY 3 Teaching Step: Presentation 202 Presentation Instructor must properly organize the material. Determination of objectives and standards. Formulates a plan of action. The traditional organization of a lesson plan is introduction, development, and conclusion. 203 Presentation Introduction The introduction sets the stage for everything to come. The introduction is made up of three elements: attention, motivation, and an overview of what is to be covered. 204 Presentation Introduction-Attention element The attention element is to focus each student’s attention on the lesson: The instructor begins by Telling a story Showing a video clip Asking a question Telling a joke 205 Presentation Development Development is the main part of the lesson. The instructor usually shows these primary relationships by developing the main points in one of the following ways: Past to present Simple to complex Known to unknown Most frequently used to least 206 Presentation Delivery Methods Ways to present instructional material: Lecture Discussion Guided discussion Problem based learning 207 Presentation Delivery Methods E-learning Cooperative or Group Demonstration-performance Drill and practice 208 Presentation Delivery Methods-Lecture In the lecture method, the instructor delivers his knowledge via lectures to students who are more or less silent participants. 209 Presentation Delivery Methods-Lecture Lectures are used for: Introduction of new subjects Summarizing ideas Showing relationships between theory and practice Reemphasizing main points. Lectures combined with other teaching methods may give added meaning and direction. 210 Presentation Delivery Methods Guided Discussion This training method employs instructorguided discussion with the instructor maintaining control of the discussion. The goal of guided discussions is to draw out what the students know. 211 Presentation Delivery Methods Guided Discussion Following is framework for successfully conducting the guided discussion: Introduction: Same as lecture Discussion: Instructor leads off with a question. Conclusion: Closed by summarizing the material covered. 212 Presentation Delivery Methods Demonstration-Performance The demonstration-performance method is based on the principle that people learn by doing. The demonstration-performance method is divided into five phases: explanation, demonstration, student performance, instructor supervision, and evaluation. 213 Presentation Delivery Methods Demonstration-Performance Explanation Phase Explanations must be clear, pertinent to the objectives of the lesson to be presented. Based on the known experience and knowledge of the students. Must convey to the students the precise actions they are to perform as well as the end result of these efforts. 214 Presentation Delivery Methods Demonstration-Performance : Demonstration The instructor must show students the actions necessary to perform the skill. If, due to some unanticipated circumstances, the demonstration does not closely conform to the explanation, this deviation should be immediately acknowledged and explained. 215 Presentation Delivery Methods Demonstration-Performance Student Performance and Instructor Supervision These two phases, which involve separate actions, are performed concurrently. The first the student’s performance of the physical or mental skills. The second activity is the instructor’s supervision. 216 Presentation Delivery Methods Demonstration-Performance- Evaluation Phase The instructor judges student performance. The student displays whatever competence has been attained. The instructor discovers how well the skill has been learned. The instructor determines the effectiveness of the instruction. 217 Presentation Delivery Methods Drill and Practice Method The drill and practice method is a timehonored training delivery method. It promotes learning through repetition because those things most often repeated are best remembered. 218 LEARNING STEP/ACTIVITY 4 Application 219 Application Application is student use of the instructor’s presented material. In most instructional situations, the instructor’s explanation and demonstration activities are alternated with student performance efforts. Periodic review and assessment by the instructor is necessary to ensure that the student has not acquired any bad habits. 220 LEARNING STEP/ACTIVITY 5 Teaching step: Assessment 221 Assessment Before the end of the instructional period, the instructor should review what has been covered during the lesson and require the students to demonstrate how well the lesson objectives have been met. 222 Assessment Review and assessment are integral parts of each classroom, and/or flight lesson. The instructor’s assessment may be informal and recorded for the instructor’s own use in planning the next lesson for the students, or it may be formal. Or the assessment is formal and results recorded to certify the student’s progress in the course. 223 QUESTIONS ? 224 ELO E ACTION: Select the element of the assessment process. CONDITION: In a classroom environment. STANDARD: IAW the Aviation instructor handbook. 225 LEARNING STEP/ACTIVITY Assessment 226 Assessment Assessment is an essential and continuous (ongoing) component of the teaching and learning processes. An effective assessment provides critical information to both the instructor and the student. Both instructor and student need to know how well the student is progressing. 227 Assessment A well-designed and effective assessment is a very valuable tool for the instructor. It highlights the performance that is incorrect or inadequate. It helps the instructor see where more emphasis is needed. 228 Assessment Characteristics In order to provide direction and raise the students’ level of performance, the assessment must be factual and aligned with the standards. Some of the requirements for an effective assessment are: 229 Assessment Characteristics 230 Assessment Characteristics 1. Objective The effective assessment is focused on the student’s performance. 2. Flexible The instructor must evaluate the entire performance of a student in the context in which it is accomplished. 3. Acceptable The student must accept the instructor in order to accept his or her assessment willingly. 231 Assessment Characteristics 4. Comprehensive A comprehensive assessment is not necessarily a long one, nor must it treat every aspect of the performance in detail. 5. Constructive An assessment is pointless unless the student benefits from it. 6. Organized An assessment must be organized. 232 Assessment Characteristics 7. Thoughtful An effective assessment reflects the instructor’s thoughtfulness toward the student’s need for self-esteem, recognition, and approval. 8. Specific The instructor’s comments and recommendations should be specific. Students cannot act on recommendations unless they know specifically what the recommendations are. 233 Assessment Characteristics Traditional assessment generally refers to written testing, such as multiple choice, matching, true/false, fill in the blank, etc. Written assessments must typically be completed within a specific amount of time. There is a single, correct response for each item. 234 Assessment Characteristics One shortcoming is that traditional assessment approaches are generally instructor centered, and that they measure performance against an existing standard. Multiple choice, supply type, and other such tests are useful in assessing the student’s grasp of information, concepts, terms, processes, and rules. 235 Assessment Critiques & Oral Assessment The word critique sometimes has a negative connotation, and the instructor needs to avoid using this method as an opportunity to be overly critical of student performance. An effective critique considers good as well as bad performance, the individual parts, relationships of the individual parts, and the overall performance. 236 Assessment Critiques & Oral Assessment A critique may be oral, written, or both. It should come immediately after a student’s performance, while the details of the performance are easy to recall. There are several useful ways to conduct a critique. 237 Assessment Critiques & Oral Assessment 1. 2. 3. 4. Instructor/Student Student-Led Critique Small Group Critique Individual Student Critique by Another Student 5. Self-Critique 6. Oral Assessment 238 Assessment Effective Questions Characteristic of Effective Questions Apply to the subject of instruction. Be brief and concise, but also clear and definite. Be adapted to the ability, experience, and stage of training of the students. 239 Assessment Effective Questions Characteristic of Effective Questions Center on only one idea (limited to who, what, when, where, how, or why, not a combination. Present a challenge to the students. 240 Assessment Effective Questions Types of Questions to Avoid Puzzle Oversize Toss-up Bewilderment Trick questions Irrelevant questions 241 Assessment Effective Questions Answering student questions Be sure that you clearly understand. Display interest in the student’s question. After responding, determine whether or not the student is satisfied. 242 Assessment Effective Questions Answering student questions Occasionally, a student asks a question that the instructor cannot answer. In such cases, the instructor should freely admit not knowing the answer. 243 QUESTIONS ? 244 ELO F ACTION: Select elements of the instructors responsibilities. CONDITION: In a classroom environment. STANDARD: IAW the Aviation instructor handbook. 245 LEARNING STEP/ACTIVITY Instructor responsibilities 246 Instructor Responsibilities The primary duty of an aviation instructor is to teach. The learning process can be made easier by: 1. Helping students learn (development of students insights) 2. Providing adequate instruction 3. Demanding adequate standards of performance 4. Emphasizing the positive. 247 Instructor Responsibilities Helping Students Learn Learning should be an enjoyable experience. This does not mean the instructor must make it easy for the student or sacrifice standards. 248 Instructor Responsibilities Providing Adequate Instruction The flight instructor should analyze the student’s personality, thinking, and ability. No two students are alike, and the same methods of instruction cannot be equally effective. 249 Instructor Responsibilities Providing Adequate Instruction Slow Learner Assigned sub-goals Separated into elements 250 Instructor Responsibilities Providing Adequate Instruction Fast Learner. Students who are fast learners can also create problems for the instructor. Because they make few mistakes, they may assume the correction of errors is unimportant. 251 Instructor Responsibilities Providing Adequate Instruction Such overconfidence (fast learner) may soon result in faulty performance. For such students, the instructor should constantly raise the standard of performance for each lesson, demanding greater effort. 252 Instructor Responsibilities Frustrations Minimizing student frustration during flight training is a basic instructor responsibility. Some basic rules are: 1. Motivate Students 2. Keep Students Informed 3. Approach Students as Individuals 4. Give Credit When Due 253 Instructor Responsibilities Frustrations 5. Criticize Constructively 6. Be consistent 7. Admit errors 254 Instructor Responsibilities Aviation instructors are on the front line of efforts to improve the safety record of the aviation industry. Safety, one of the most fundamental considerations in aviation training, is paramount. ( SAFETY FIRST) 255 QUESTIONS? 256 ELO G ACTION: Select the characteristics that identify the flight instructor as a professional. CONDITION: In a classroom environment. STANDARD: IAW the Aviation instructor handbook. 257 LEARNING STEP/ACTIVITY Flight instructor as a professional 258 Flight instructor as a professional Professionalism The aviation instructor is the central figure in aviation training and is responsible for all phases of required training. 259 Flight instructor as a professional Professionalism Your students will expect from you an extremely high standard of performance. You must be fully qualified as a pilot and must have a thorough knowledge of teaching principles. 260 Flight instructor as a professional Professionalism The following items should be considered: 1. Sincerity 2. Acceptance of the Student 3. Personal Appearance and Habits 4. Demeanor 5. Proper Language 261 Flight instructor as a professional Professionalism-Evaluation Evaluation of demonstrated ability during flight or maintenance instruction is based upon established standards of performance. These are suitably modified to apply to the student’s experience and stage of development as a pilot or mechanic. 262 Flight instructor as a professional Professionalism Keeping the student informed by evaluating student demonstrations of ability, it is important for the aviation instructor to keep the student informed of progress. 263 QUESTIONS ? 264 ELO H ACTION: Select the techniques of flight instruction. CONDITION: In a classroom environment. STANDARD: IAW the Aviation instructor handbook. 265 LEARNING STEP/ACTIVITY 1 Techniques of flight instruction 266 Techniques of flight instruction Obstacles to Learning Unfair Treatment Students, who believe that their instruction is inadequate or that their efforts are not conscientiously considered and evaluated, will not learn well. Motivation will decline when the student believes the instructor is making unreasonable demands. Impatience The impatient student fails to understand the need for preliminary training. Worry or Lack of Interest Students who are worried or emotionally upset are not ready to learn. 267 Techniques of flight instruction Obstacles to Learning Physical Discomfort, Illness, Fatigue, and Dehydration Dehydration and Heatstroke The first noticeable effect of dehydration is fatigue, which in turn makes top physical and mental performance difficult, if not impossible. Apathy Students quickly become apathetic when they recognize that the instructor has made inadequate preparation. 268 Techniques of flight instruction Obstacles to Learning Anxiety This frequently limits the student’s perceptive ability and retards the development of insights. Providing this atmosphere for learning is one of the first and most important tasks of the instructor. 269 Techniques of flight instruction Demonstration-Performance Techniques of flight instruction Demonstration-Performance The Demonstration-Performance method is divided into five phases: Explanation Demonstration Student performance Done Concurrently Instructor supervision Evaluation. 271 Techniques of flight instruction Telling & Doing Techniques of flight instruction Demonstration-Performance Telling & Doing The demonstration-performance method can be applied to the telling-and-doing technique of flight instruction in three steps. However, the telling-and-doing technique includes specific variations for flight instruction. For this lesson we will consider the tellingand-doing technique in five steps. Techniques of flight instruction Demonstration-Performance Telling & Doing The Five phases of Telling and Doing method: Preparation Instructor tells-Instructor does Student tells-Instructor does Student tells-Student does Student does-Instructor evaluates 274 Teaching Techniques 275 QUESTIONS ? 276 FINALLY THE END 277