TSC Policies/Procedures/Expectations
Tutor Contract
1. Policies:
As an employee of the Tutoring & Study Center (TSC), it is expected that you maintain an overall minimum
GPA of 3.0 and that your most recent semester GPA must be 3.0 or better. You must have earned a “B+” or
better in the course(s) you wish to tutor. After submitting your application, an interview may be scheduled
based on need for tutors in your subject areas. After a successful interview, you must also obtain the
appropriate signature(s) of approval to tutor from the appropriate course department chairs and/or instructors. If
you did not attend SU as an undergraduate, you must submit a transcript to the TSC in addition to getting
approval from the department chair and/or instructor.
2. Procedures:
Before you begin tutoring, you must attend the TSC Orientation, to review policies, procedures, and
expectations. During the first year of tutoring you must complete 10 hours of Tutor Training.
After the orientation, we will place you on the TSC list of active tutors and you will input your availability on
the online scheduler. Every semester we initiate Level I CRLA-certified tutor training. You must complete this
training within your first year.
3. Expectations:
a) You must update your schedule of availability on a regular basis or you will not receive
appointments.
b) You need to check your electronic schedule every evening after 11pm or in the early morning to be
sure of any new or canceled appointments.
c) Once a tutee is assigned to you by the TSC, you enter into a contract. You may not provide tutorial
services to any TSC assigned student outside the provision of this contract for the current academic
year.
d) All sessions should occur in a safe and public environment (e.g., TSC study rooms, Bird Library, Carnegie
reading room, lounge area).
e) University policies and personal liability issues prohibit tutors providing transportation to students.
f) Sessions should last no more than 2 hours. A mandatory 1/4 hour break is required after 2 hours.
Remember that most people cannot focus intently for more than one hour.
g) As a tutor for the TSC, it is expected that you serve as a support person for students. However, it is
inappropriate for any student to expect you to assist him/her with his/her entire homework assignment or
project/test preparation.
h) If you need to cancel a session, you must do so by 11pm the night before the session.
i)
If a student does not show up on time for a scheduled appointment, we ask that you wait 20
minutes. A timesheet that indicates that the student is a “no show” can be submitted. Include the
student’s name and the course number and date of missed appointment on the timesheet.
>> See other side
j) It is necessary to completely fill out each timesheet online immediately following your session. The pay
week closes on Wednesdays at 5pm. In order to be paid in a timely manner, please submit your sheets by
then.
j) You are not required to tutor during finals. If you choose to do so, you may.
l) You are expected to conduct your tutoring sessions in a professional manner. As a employee of the TSC,
you are expected to know, understand, and apply the guidelines of Syracuse University’s Academic
Integrity Policy, [http://academicintegrity.syr.edu]; The Code of Student Conduct [http://supolicies.syr.
edu/studs/std_code_conduct.htm]; and all University policies and regulations that govern student and
employee professional practices and relationships. You will find these regulations on the websites noted, in the
Graduate and Undergraduate catalogues, in the University’s Academic Rules and Regulations [http://
coursecatalog.syr.edu/rules.aspx]; and in the University’s Student Handbook.
Failure to comply with these policies and regulations is grounds for immediate dismissal from your
position as a tutor for TSC and a recommendation will be made to Student Employment that other
University offices not hire you.
I have read and I understand the policies stated above.
I have received a copy of this document for my own records.
________________________________________________________________
Signature of Tutor
Date
________________________________________________________________
Printed Name of Tutor
Date
G: TSC/Forms/tutor contract