Chapter 6 Ratio Analysis © 2009 John Wiley & Sons Hoboken, NJ 07030 1 Managerial Accounting for the Hospitality Industry Dopson & Hayes Chapter Outline Purpose and Value of Ratios Types of Ratios Comparative Analysis of Ratios Ratio Analysis Limitations © 2009 John Wiley & Sons Hoboken, NJ 07030 2 Managerial Accounting for the Hospitality Industry Dopson & Hayes Learning Outcomes State the purpose and value of calculating and using ratios to analyze the health of a hospitality business. Distinguish between liquidity, solvency, activity, profitability, investor, and hospitality-specific ratios. Compute and analyze the most common ratios used in the hospitality industry. © 2009 John Wiley & Sons Hoboken, NJ 07030 3 Managerial Accounting for the Hospitality Industry Dopson & Hayes Percentages A ratio is created when you divide one number by another. A special relationship (a percentage) results when the numerator (top number) used in your division is a part of the denominator (bottom number). To convert from common form to decimal form, move the decimal two places to the left, that is, 50.00% = 0.50. To convert from decimal form to common form, move the decimal two places to the right, that is, 0.50 = 50.00%. © 2009 John Wiley & Sons Hoboken, NJ 07030 4 Managerial Accounting for the Hospitality Industry Dopson & Hayes Value of Ratios to Stakeholders All stakeholders who are affected by a business’s profitability will care greatly about the effective operation of a hospitality business. These stakeholders may include: Owners Investors Lenders Creditors Managers © 2009 John Wiley & Sons Hoboken, NJ 07030 5 Managerial Accounting for the Hospitality Industry Dopson & Hayes Value of Ratios to Stakeholders Each of these stakeholders may have different points of view of the relative value of each of the ratios calculated for a hospitality business. Owners and investors are primarily interested in their return on investment (ROI), while lenders and creditors are mostly concerned with their debt being repaid. At times these differing goals of stakeholders can be especially troublesome to managers who have to please their constituencies. One of the main reasons for this conflict lies within the concept of financial leverage. © 2009 John Wiley & Sons Hoboken, NJ 07030 6 Managerial Accounting for the Hospitality Industry Dopson & Hayes Financial Leverage Financial leverage is most easily defined as the use of debt to be reinvested to generate a higher return on investment (ROI) than the cost of debt (interest). go figure! To illustrate, assume a hospitality manager: Borrows $10,000 to be repaid at 10% interest Reinvests the same $10,000 in an investment that gains 12% ROI And thus, creates a surplus of 2% gain In this case, borrowing $10,000 and reinvesting the same $10,000 at a higher rate of return earns a net gain of 2% after the debt is repaid. The manager, in this case, has leveraged debt to secure a gain. © 2009 John Wiley & Sons Hoboken, NJ 07030 7 Managerial Accounting for the Hospitality Industry Dopson & Hayes Financial Leverage Because of financial leverage, owners and investors generally like to see debt on a company’s balance sheet because if it is reinvested well, it will provide more of a return on the money they have invested. Conversely, lenders and creditors generally do not like to see too much debt on a company’s balance sheet because the more debt a company has, the less likely it will be able to generate enough money to pay off its debt. © 2009 John Wiley & Sons Hoboken, NJ 07030 8 Managerial Accounting for the Hospitality Industry Dopson & Hayes Ratio Comparisons Ratios are most useful when they compare a company’s actual performance to a previous time period, competitor company results, industry averages, or budgeted (planned for) results. When a ratio is compared to a standard or goal, the resulting differences (if differences exist) can tell you much about the financial performance (health) of the company you are evaluating. © 2009 John Wiley & Sons Hoboken, NJ 07030 9 Managerial Accounting for the Hospitality Industry Dopson & Hayes Types of Ratios Managerial accountants working in the hospitality industry use: Liquidity Ratios Solvency Ratios Activity Ratios Profitability Ratios Investor Ratios Hospitality Specific Ratios Most numbers for these ratios can be found on a company’s income statement, balance sheet, and statement of cash flows. © 2009 John Wiley & Sons Hoboken, NJ 07030 10 Managerial Accounting for the Hospitality Industry Dopson & Hayes Figure 6.1 Condensed Income Statement Blue Lagoon Water Park Resort Condensed Income Statement For the Period: January 1 through December 31, 2010 Income Statement Revenue Cost of Sales Payroll and Related Expenses Other Expenses Gross Operating Profit Rent, Property Taxes, and Insurance Depreciation and Amortization Net Operating Income Interest Income Before Income Taxes Income Taxes Net Income © 2009 John Wiley & Sons Hoboken, NJ 07030 11 25,201,800 2,854,080 8,877,600 5,934,240 7,535,880 1,760,400 1,260,000 4,515,480 1,272,000 3,243,480 1,297,390 1,946,090 Managerial Accounting for the Hospitality Industry Dopson & Hayes Figure 6.2 Balance Sheet Blue Lagoon Water Park Resort Balance Sheet December 31, 2010 Assets Current Assets Cash Marketable Securities Net Receivables Inventories Total Current Assets 2,314,750 3,309,600 1,053,950 1,497,200 8,175,500 Investments Property and Equipment Land Building Furnishings and Equipment Less Accumulated Depreciation Net Property and Equipment Other Assets Total Assets 5,023,500 7,712,550 22,290,500 7,289,000 4,668,900 32,623,150 669,800 46,491,950 Liabilities and Owners’ Equity Current Liabilities Accounts Payable Notes Payable Other Current Liabilities Total Current Liabilities 1,438,100 1,319,900 1,264,600 4,022,600 Long-Term Liabilities Long-Term Debt Total Liabilities 14,577,400 18,600,000 Owners’ Equity Common Stock Paid in Capital Retained Earnings Total Owners’ Equity 3,000,000 18,775,100 6,116,850 27,891,950 Total Liabilities and Owners’ Equity © 2009 John Wiley & Sons Hoboken, NJ 07030 46,491,950 12 Managerial Accounting for the Hospitality Industry Dopson & Hayes Figure 6.3 Statement of Cash Flows Blue Lagoon Water Park Resort Statement of Cash Flows December 31, 2010 Net Cash Flow from Operating Activities Net Income Adjustments to reconcile net income to net cash flow from operating activities Depreciation Decrease in Net Receivables Increase in Inventories Decrease in Accounts Payable Decrease in Other Current Liabilities Net cash flow from operating activities Net Cash Flow from Investing Activities Decrease in Marketable Securities Increase in Investments Increase in Furnishings and Equipment Increase in Other Assets Net cash flow from investing activities Net Cash Flow from Financing Activities Decrease in Notes Payable Increase in Long-Term Debt Increase in Capital Stock (Common Stock + Paid in Capital) Dividends Paid Net cash flow from financing activities 1,946,090 1,260,000 601,350 (600,000) (600,000) (550,000) 800,000 (800,000) (2,225,345) (81,000) (2,306,345) (784,355) 755,650 1,000,000 (778,440) 192,855 Net decrease in cash during 2010 Cash at the beginning of 2010 Cash at the end of 2010 (56,050) 2,370,800 2,314,750 Supplementary Disclosure of Cash Flow Information: Cash paid during the year for: Interest Income Taxes © 2009 John Wiley & Sons Hoboken, NJ 07030 111,350 2,057,440 1,272,000 1,297,390 13 Managerial Accounting for the Hospitality Industry Dopson & Hayes Figure 6.4 Statement of Retained Earnings and Investor Information Blue Lagoon Water Park Resort December 31, 2010 © 2009 John Wiley & Sons Hoboken, NJ 07030 Statement of Retained Earnings Retained Earnings, December 31, 2009 Net Income for 2010 Subtotal Cash Dividends Paid in 2010 Retained Earnings, December 31, 2010 4,949,200 1,946,090 6,895,290 778,440 6,116,850 Investor Information Dividends paid to common shareholders Common shares outstanding Market price per share Earnings per share Dividends per share $778,440 1,000,000 $25.00 $1.95 $0.78 14 Managerial Accounting for the Hospitality Industry Dopson & Hayes Liquidity Ratios Liquidity is defined as the ease at which current assets can be converted to cash in a short period of time (less than 12 months). Liquidity ratios have been developed to assess just how readily current assets could be converted to cash, as well as how much current liabilities those current assets could pay. © 2009 John Wiley & Sons Hoboken, NJ 07030 15 Managerial Accounting for the Hospitality Industry Dopson & Hayes Liquidity Ratios Three widely used liquidity ratios and working capital are: Current Ratio Quick (Acid-Test) Ratio Operating Cash Flows to Current Liabilities Ratio Working Capital © 2009 John Wiley & Sons Hoboken, NJ 07030 16 Managerial Accounting for the Hospitality Industry Dopson & Hayes Liquidity Ratios Ratio Name Definition Source of Data Formula Current Ratio Current ratio shows the firm’s ability to cover its current liabilities with its current assets. Numerator: Balance Sheet Current Assets Current Liabilities Quick ratio shows the firm’s ability to cover its current liabilities with its most liquid current assets. Numerator: Balance Sheet Operating Cash Flows to Current Liabilities Ratio Operating cash flows to current liabilities ratio shows the firm’s ability to cover its current liabilities with its operating cash flows. Numerator: Statement of cash flows Working Capital Working capital is the difference between current assets and current liabilities. Balance Sheet Quick (Acid-Test) Ratio © 2009 John Wiley & Sons Hoboken, NJ 07030 Denominator: Balance Sheet Cash + marketable securities + accounts receivable Current liabilities Denominator: Balance Sheet or Current assets – (inventories + prepaid expenses) Current liabilities Operating cash flows Current liabilities Denominator: Balance sheet Current assets – Current liabilities 17 Managerial Accounting for the Hospitality Industry Dopson & Hayes Solvency Ratios Solvency ratios help managers evaluate a company’s ability to pay long term debt. Solvency ratios are important because they provide lenders and owners information about a business’s ability to withstand operating losses incurred by the business. These ratios are: Solvency Ratio Debt to Equity Ratio Debt to Assets Ratio Operating Cash Flows to Total Liabilities Ratio Times Interest Earned Ratio © 2009 John Wiley & Sons Hoboken, NJ 07030 18 Managerial Accounting for the Hospitality Industry Dopson & Hayes Solvency Ratios Ratio Name Definition Source of Data Formula Solvency Ratio Solvency ratio shows the firms ability to cover its total liabilities with its total assets. Numerator: Balance Sheet Total assets Total liabilities Debt to equity ratio compares total liabilities to owners’ equity. Numerator: Balance Sheet Debt to assets ratio shows the percentage of assets financed through debt. Numerator: Balance Sheet Operating cash flows to total liabilities ratio shows the firm’s ability to cover its total liabilities with its operating cash flows. Numerator: Statement of cash flows Times interest earned shows the firm’s ability to cover interest expenses with earnings before interest and taxes. Numerator: Income statement Debt to Equity Ratio Debt to Assets Ratio Operating Cash Flows to Total Liabilities Ratio Times Interest Earned Ratio © 2009 John Wiley & Sons Hoboken, NJ 07030 Denominator: Balance Sheet Total liabilities Total owners’ equity Denominator: Balance Sheet Total liabilities Total assets Denominator: Balance Sheet Operating cash flows Total liabilities Denominator: Balance sheet Earnings Before Interest and Taxes (EBIT) Interest Expense Denominator: Income statement 19 Managerial Accounting for the Hospitality Industry Dopson & Hayes Activity Ratios The purpose of computing activity ratios is to assess management’s ability to effectively utilize the company’s assets. Activity ratios measure the “activity” of a company’s selected assets by creating ratios that measure the number of times these assets turn over (are replaced). This assesses management’s efficiency in handling inventories and long-term assets. © 2009 John Wiley & Sons Hoboken, NJ 07030 20 Managerial Accounting for the Hospitality Industry Dopson & Hayes Activity Ratios These ratios are also known as turnover ratios or efficiency ratios. In this section you will learn about the following activity ratios: Inventory Turnover Property and Equipment (Fixed Asset) Turnover Total Asset Turnover © 2009 John Wiley & Sons Hoboken, NJ 07030 21 Managerial Accounting for the Hospitality Industry Dopson & Hayes Inventory Turnover Inventory turnover refers to the number of times the total value of inventory has been purchased and replaced in an accounting period. In restaurants, we calculate food and beverage inventory turnover ratios. See Go Figure! for calculations (after Figure 6.5) The obvious question is, “Are the food and beverage turnover ratios good or bad?” The answer to this question is relative to the target (desired) turnover ratios. © 2009 John Wiley & Sons Hoboken, NJ 07030 22 Managerial Accounting for the Hospitality Industry Dopson & Hayes Figure 6.5 Condensed Food and Beverage Department Schedule Blue Lagoon Water Park Resort Condensed Food and Beverage Department Schedule For the Period: January 1 through December 31, 2010 Sales Cost of sales: Beginning inventory + Purchases - Ending inventory = Cost of goods consumed** - Employee meals = Cost of goods sold** Gross profit Operating expenses: Payroll and related expenses Other expenses Total expenses Department income Food 7,200,000 Beverage 2,880,000 120,000 2,160,400 90,000 2,190,400 52,000 2,138,400 5,061,600 60,000 436,440 45,000 451,440 0 451,440 2,428,560 2,188,800 532,800 2,721,600 2,340,000 534,960 201,600 736,560 1,692,000 **The discussion of cost of goods sold and cost of goods consumed will be explained later in this chapter in the Hospitality-Specific Ratios section. © 2009 John Wiley & Sons Hoboken, NJ 07030 23 Managerial Accounting for the Hospitality Industry Dopson & Hayes go figure! For example, assume the Blue Lagoon food and beverage manager desires to turn over food inventory 26 times per year. This means that food inventory will be replaced every two weeks (52 weeks per year/26 times = 2 weeks). The following shows situations in which actual food inventory turnover is above and below the Blue Lagoon target of 26 times. Blue Lagoon food inventory turnover: Actual turnover (low) Target turnover Actual turnover (high) 20.9 times 26.0 times 32.0 times A low turnover (20.9 times) might have occurred because sales were less than expected, thus causing food to move slower out of inventory (bad). It could also mean that the food and beverage manager decided to buy more inventory each time (thus, making purchases fewer times) because of discount prices due to larger (bulk) purchases (good). A high turnover (32.0 times) might have occurred because sales were higher than expected, thus causing food to move faster out of inventory (good). It could also mean that significant wastage, pilferage, and spoilage might have occurred causing food to move out of inventory faster, but not due to higher sales (bad). © 2009 John Wiley & Sons Hoboken, NJ 07030 24 Managerial Accounting for the Hospitality Industry Dopson & Hayes Activity Ratios Ratio Name Definition Source of Data Formula Food Inventory Turnover Ratio Food inventory turnover shows the speed (# of times) that food inventory is replaced (turned) during a year Numerator: Income statement Cost of food consumed Average food inventory* Denominator: Balance sheet *(Beginning food inventory + Ending food inventory)/2 Beverage Inventory Turnover Ratio Beverage inventory turnover shows the speed (# of times) that beverage inventory is replaced (turned) during a year Numerator: Income statement Property and Equipment (Fixed Asset) Turnover Ratio Property and equipment turnover ratio shows management’s ability to effectively use net property and equipment to generate revenues. Numerator: Income statement Total Asset Turnover Ratio Total asset turnover shows management’s ability to effectively use total assets to generate revenues. Numerator: Income statement © 2009 John Wiley & Sons Hoboken, NJ 07030 Cost of beverage consumed Average beverage inventory** Denominator: Balance sheet **(Beginning beverage inventory + Ending beverage inventory)/2 Total Revenue Net Property and Equipment Denominator: Balance sheet Total Revenue Total Assets Denominator: Balance sheet 25 Managerial Accounting for the Hospitality Industry Dopson & Hayes Profitability Ratios It is the job of management to generate profits for the company’s owners, and profitability ratios measure how well management has accomplished this task. There are a variety of profitability ratios used by managerial accountants: Profit Margin Gross Operating Profit Margin (Operating Efficiency) Return on Assets Return on Owner’s Equity © 2009 John Wiley & Sons Hoboken, NJ 07030 26 Managerial Accounting for the Hospitality Industry Dopson & Hayes Profitability Ratios Ratio Name Definition Source of Data Formula Profit Margin Profit margin shows management’s ability to generate sales, control expenses, and provide a profit. Numerator: Income statement Net income Total revenue Gross Operating Profit Margin (Operating Efficiency Ratio) Gross operating profit margin shows management’s ability to generate sales, control expenses, and provide a gross operating profit. Numerator: Income statement Return on Assets Ratio Return on assets shows the firm’s ability to use total assets to generate net income. Numerator: Income statement Return on equity shows the firm’s ability to use owners’ equity to generate net income. Numerator: Income statement Return on Equity Ratio © 2009 John Wiley & Sons Hoboken, NJ 07030 Denominator: Income statement Gross operating profit Total revenue Denominator: Income statement Net income Total assets Denominator: Balance sheet Net income Total owners’ equity Denominator: Balance sheet 27 Managerial Accounting for the Hospitality Industry Dopson & Hayes Investor Ratios Investor ratios assess the performance of earnings and stocks of a company. Investors use these ratios to choose new stocks to buy and to monitor stocks they already own. Investors are interested in two types of returns from their stock investments: Money that can be earned from the sale of stocks at higher prices than originally paid Money that can be earned through the distribution of dividends © 2009 John Wiley & Sons Hoboken, NJ 07030 28 Managerial Accounting for the Hospitality Industry Dopson & Hayes Investor Ratios Investors use many different ratios to make decisions on investments: Earnings per Share Price/Earnings Ratio Dividend Payout Ratio Dividend Yield Ratio © 2009 John Wiley & Sons Hoboken, NJ 07030 29 Managerial Accounting for the Hospitality Industry Dopson & Hayes Investor Ratios Ratio Name Definition Source of Data Formula Earnings Per Share Ratio Earnings per share compares net income to common shares. Numerator: Income statement Net income Total number of common shares outstanding Price/earnings ratio shows the perception of the firm in the market about future earnings growth of the company. Numerator: Statement of Retained Earnings and Investor Information Dividend payout ratio shows the percentage of net income that is to be paid out in dividends. Numerator: Statement of Retained Earnings and Investor Information Dividend yield shows the stockholders’ return on investment paid in dividends. Numerator: Statement of Retained Earnings and Investor Information Price/Earnings (P/E) Ratio Dividend Payout Ratio Dividend Yield Ratio © 2009 John Wiley & Sons Hoboken, NJ 07030 Denominator: Statement of Retained Earnings and Investor Information Market price per share Earnings per share Denominator: Statement of Retained Earnings and Investor Information Dividends per share Earnings per share Denominator: Statement of Retained Earnings and Investor Information Dividends per share Market price per share Denominator: Statement of Retained Earnings and Investor Information 30 Managerial Accounting for the Hospitality Industry Dopson & Hayes Hospitality Specific Ratios The numbers used to create these ratios are often found on daily, weekly, monthly or yearly operating reports that managers design to fit their operational needs. Ratios in this section are calculated for: Hotels Restaurants © 2009 John Wiley & Sons Hoboken, NJ 07030 31 Managerial Accounting for the Hospitality Industry Dopson & Hayes Hotel Ratios The hotel-specific ratios in this section are: Occupancy Percentage Average Daily Rate (ADR) Revenue Per Available Room (RevPAR) Revenue Per Available Customer (RevPAC) Cost Per Occupied Room (CPOR) © 2009 John Wiley & Sons Hoboken, NJ 07030 32 Managerial Accounting for the Hospitality Industry Dopson & Hayes Occupancy Percentage Hotel managers and owners are interested in the occupancy percentage (percentage of rooms sold in relation to rooms available for sale) because occupancy percentage is one measure of a hotel’s effectiveness in selling rooms. © 2009 John Wiley & Sons Hoboken, NJ 07030 33 Managerial Accounting for the Hospitality Industry Dopson & Hayes go figure! Using the information provided in Chapter 1, you know that the Blue Lagoon Water Park Resort has 240 guestrooms and suites. Assuming all rooms are available for sale and the resort operates 365 days in a year, the Blue Lagoon would have 240 rooms X 365 days = 87,600 rooms available for sale per year If the Blue Lagoon actually sold 70,080 rooms in 2010, then the occupancy percentage would be calculated as follows: Rooms Sold Rooms Available for Sale = Occupancy % or 70,080 87,600 = 80% This means that, on average, 192 out of 240 rooms (192/240 = 80%) were sold each day in 2010. © 2009 John Wiley & Sons Hoboken, NJ 07030 34 Managerial Accounting for the Hospitality Industry Dopson & Hayes Occupancy Percentage Variations on Room Occupancy Out of order (OOO) rooms, meaning that repairs, renovation, or construction is being done and the rooms are not sellable and must be subtracted Complimentary occupancy (percentage of rooms provided on a complimentary or ‘comp’ basis - free of charge), Average occupancy per room (average number of guests occupying each room) Multiple occupancy (percentage of rooms occupied by two or more people) © 2009 John Wiley & Sons Hoboken, NJ 07030 35 Managerial Accounting for the Hospitality Industry Dopson & Hayes Occupancy Percentage Occupancy percentage can used to compare a hotel’s performance to previous accounting periods, to forecasted or budgeted results, to similar hotels, and to published industry averages or standards. Industry averages and other hotel statistics are readily available through companies such as Smith Travel Research (STR). Smith Travel Research is a compiler and distributor of hotel industry data. © 2009 John Wiley & Sons Hoboken, NJ 07030 36 Managerial Accounting for the Hospitality Industry Dopson & Hayes Average Daily Rate (ADR) Hoteliers are interested in the average daily rate (ADR) they achieve during an accounting period. ADR is the average amount for which a hotel sells its rooms. Most hotels offer their guests the choice of several different room types. Each specific room type will likely sell at a different nightly rate. When a hotel reports its total nightly revenue, however, its overall average daily rate is computed. © 2009 John Wiley & Sons Hoboken, NJ 07030 37 Managerial Accounting for the Hospitality Industry Dopson & Hayes go figure! Assuming that the total number of rooms sold at the Blue Lagoon Water Park Resort for the year was 70,080 and total rooms revenue was $14,016,000, the ADR is computed as follows: Total Rooms Revenue Total Number of Rooms Sold = Average Daily Rate (ADR) or $14,016,000 70,080 = $200 This confirms the information provided in Chapter 1 that the Blue Lagoon Water Park Resort has an ADR of $200 including room and park admission fees. © 2009 John Wiley & Sons Hoboken, NJ 07030 38 Managerial Accounting for the Hospitality Industry Dopson & Hayes Revenue Per Available Room (RevPAR) High occupancy percentages can be achieved by selling rooms inexpensively, and high ADRs can be achieved at the sacrifice of significantly lowered occupancy percentages. Hoteliers have developed a measure of performance that combines these two ratios to compute revenue per available room (RevPAR). © 2009 John Wiley & Sons Hoboken, NJ 07030 39 Managerial Accounting for the Hospitality Industry Dopson & Hayes go figure! Using the information about the Blue Lagoon Water Park Resort provided in the previous two sections, RevPAR is computed as follows: Occupancy% X ADR = RevPAR or 80% X $200 = $160 Another way to calculate RevPAR is: Total Rooms Revenue Rooms Available for Sale = Revenue Per Available Room (RevPAR) or $14,016,000 87,600 = $160 Thus, the Blue Lagoon has a RevPAR of $160. © 2009 John Wiley & Sons Hoboken, NJ 07030 40 Managerial Accounting for the Hospitality Industry Dopson & Hayes go figure! For example, a regional manager who wants to compare the performance of two hotels in her region on the basis of occupancy percentages and ADRs might have the following information: Hotel A has an occupancy% of 80% and an ADR of $120 Hotel B has an occupancy% of 60% and an ADR of $180 Which hotel is performing better? The only real meaningful comparison she could make would be on the basis RevPAR: Hotel A has a RevPAR of 80% X $120 = $ 96 Hotel B has a RevPAR of 60% X $180 = $108 Therefore, Hotel B would have a higher RevPAR and thus, better overall performance based on occupancy % and ADR. © 2009 John Wiley & Sons Hoboken, NJ 07030 41 Managerial Accounting for the Hospitality Industry Dopson & Hayes Revenue Per Available Customer (RevPAC) Hotel managers are interested in the revenue per available customer (RevPAC) (revenues generated by each customer) because guests spend money on many products in a hotel in addition to rooms. RevPAC is especially helpful when comparing two groups of guests. Groups that generate a high RevPAC are preferable to groups that generate a lower RevPAC. © 2009 John Wiley & Sons Hoboken, NJ 07030 42 Managerial Accounting for the Hospitality Industry Dopson & Hayes go figure! The total revenue figure for the Blue Lagoon Water Park Resort provided in Figure 6.1 was $25,201,800. Assuming all revenues reflect guest expenditures, this amount represents all revenues generated by areas in the resort including rooms, park admission, restaurants, lounges, snack bar, video arcade, retail store, tanning/spa facility, and exercise facility (see Chapter 1). Also, assuming an average of three guests (family) per room sold, the total number of guests for the year would be 210,240 (3 guests X 70,080 rooms sold = 210,240 guests). Using this information for the Blue Lagoon, RevPAC is computed as follows: Total Revenue from Hotel Guests Total Number of Guests = RevPAC or $25,201,800 210,240 = $119.87 Thus, each guest (including children) on average is spending $119.87 in the resort. © 2009 John Wiley & Sons Hoboken, NJ 07030 43 Managerial Accounting for the Hospitality Industry Dopson & Hayes Cost Per Occupied Room (CPOR) Cost per occupied room (CPOR) is a ratio that compares specific costs in relation to number of occupied rooms. CPOR is computed for guest amenity costs, housekeeping costs, laundry costs, in-room entertainment costs, security costs, and a variety of other costs. CPOR can be used to compare one type of cost in a hotel to other hotels within a chain, a company, a region of the country, or to any other standard deemed appropriate by the hotel’s managers or owners. © 2009 John Wiley & Sons Hoboken, NJ 07030 44 Managerial Accounting for the Hospitality Industry Dopson & Hayes go figure! Assuming housekeeping costs (excluding payroll) for the Blue Lagoon Water Park Resort in 2010 were $1,016,640 and number of rooms sold (occupied) were 70,080, the CPOR for housekeeping costs is as follows: Cost Under Examination Rooms Occupied = Cost per Occupied Room or $1,016,640 70,080 = $14.51 Thus, housekeeping costs per occupied room for the Blue Lagoon were $14.51. © 2009 John Wiley & Sons Hoboken, NJ 07030 45 Managerial Accounting for the Hospitality Industry Dopson & Hayes Hospitality Ratios (Hotels) Ratio Name Definition Source of Data Formula Occupancy Percentage Occupancy % shows percentage of rooms sold in relation to rooms available for sale Numerator: Operating Reports Rooms Sold Rooms Available for Sale Average daily rate shows average amount for which a hotel sells its rooms Numerator: Operating Reports RevPAR shows revenues generated by each available room Numerator: Operating Reports Average Daily Rate (ADR) Revenue per Available Room (RevPAR) Denominator: Operating Reports Total Rooms Revenue Total Number of Rooms Sold Denominator: Operating Reports Denominator: Operating Reports Occupancy % x ADR or Total Rooms Revenue Rooms Available for Sale Cost per Occupied Room (CPOR) © 2009 John Wiley & Sons Hoboken, NJ 07030 Cost per occupied room compares specific costs in relation to number of occupied rooms Numerator: Operating Reports Cost Under Examination Rooms Occupied Denominator: Operating Reports 46 Managerial Accounting for the Hospitality Industry Dopson & Hayes Restaurant Ratios The restaurant-specific ratios in this section are: Cost of Food Sold (Cost of Sales: Food) Cost of Beverage Sold (Cost of Sales: Beverage) Food Cost Percentage Beverage Cost Percentage Average Sales per Guest (Check Average) Seat Turnover © 2009 John Wiley & Sons Hoboken, NJ 07030 47 Managerial Accounting for the Hospitality Industry Dopson & Hayes Figure 6.6 Restaurant Income Statement Joshua’s Restaurant Income Statement For the Year Ended December 31, 2010 SALES: Food Beverage Total Sales COST OF SALES: Food Beverage Total Cost of Sales GROSS PROFIT: Food Beverage Total Gross Profit 2,058,376 482,830 2,541,206 767,443 96,566 864,009 1,290,933 386,264 1,677,197 OPERATING EXPENSES: Salaries and Wages Employee Benefits Direct Operating Expenses Music and Entertainment Marketing Utility Services Repairs and Maintenance Administrative and General Occupancy Depreciation Total Operating Expenses Operating Income Interest Income Before Income Taxes Income Taxes Net Income 714,079 111,813 132,143 7,624 63,530 88,942 35,577 71,154 120,000 55,907 1,400,769 276,428 84,889 191,539 76,616 114,923 Prepared using USAR © 2009 John Wiley & Sons Hoboken, NJ 07030 48 Managerial Accounting for the Hospitality Industry Dopson & Hayes Cost of Food Sold (Cost of Sales: Food) Cost of food sold (cost of sales: food) is the dollar amount of all food expenses incurred during the accounting period. Cost of goods sold is a general term for cost of any products sold. For restaurants, cost of goods sold as referenced in the inventory turnover section of this chapter refers to cost of food sold and cost of beverage sold. © 2009 John Wiley & Sons Hoboken, NJ 07030 49 Managerial Accounting for the Hospitality Industry Dopson & Hayes go figure! For Joshua’s Restaurant, the Cost of Food Sold (Cost of Sales: Food) would be calculated as follows: Beginning Inventory + Purchases = Food Available for Sale 51,400 771,000 822,400 - Ending Inventory = Cost of Food Consumed 53,750 768,650 - Value of Transfers Out + Value of Transfers In - Employee Meals = Cost of Food Sold 11,992 25,785 15,000 767,443 Thus, the cost of food sold for Joshua’s is $767,443. © 2009 John Wiley & Sons Hoboken, NJ 07030 50 Managerial Accounting for the Hospitality Industry Dopson & Hayes Cost of Beverage Sold (Cost of Sales: Beverage) Cost of beverage sold (cost of sales: beverage) is the dollar amount of all beverage expenses incurred during the accounting period. The cost of beverage sold is calculated in the same way as cost of food sold except that the products are alcoholic beverages (beer, wine, and spirits). Employee meals are not subtracted because employees are not drinking alcoholic beverages. © 2009 John Wiley & Sons Hoboken, NJ 07030 51 Managerial Accounting for the Hospitality Industry Dopson & Hayes go figure! For Joshua’s Restaurant, the Cost of Beverage Sold (Cost of Sales: Beverage) would be calculated as follows: Beginning Inventory + Purchases = Beverage Available for Sale - Ending Inventory - Value of Transfers Out + Value of Transfers In = Cost of Beverage Sold 11,520 112,589 124,109 13,750 25,785 11,992 96,566 Thus, the cost of beverage sold for Joshua’s is $96,566. © 2009 John Wiley & Sons Hoboken, NJ 07030 52 Managerial Accounting for the Hospitality Industry Dopson & Hayes Food Cost Percentage A restaurant’s food cost percentage is the ratio of the restaurant’s cost of food sold (cost of sales: food) and its food revenue (sales). go figure! Using Joshua’s Restaurant in Figure 6.6, the calculation for food cost percentage is: Cost of Food Sold Food Sales = Food Cost % or $767,443 $2,058,376 =37.3% Thus, the food cost % for Joshua’s is 37.3%. © 2009 John Wiley & Sons Hoboken, NJ 07030 53 Managerial Accounting for the Hospitality Industry Dopson & Hayes Beverage Cost Percentage A restaurant’s beverage cost percentage is the ratio of the restaurant’s cost of beverage sold (cost of sales: beverage) and its beverage revenue (sales). go figure! Using Joshua’s Restaurant in Figure 6.6, the calculation for beverage cost percentage is: Cost of Beverages Sold Beverage Sales = Beverage Cost % or $96,566 $482,830 = 20.0% Thus, the beverage cost % for Joshua’s is 20.0%. © 2009 John Wiley & Sons Hoboken, NJ 07030 54 Managerial Accounting for the Hospitality Industry Dopson & Hayes Labor Cost Percentage Restaurateurs are very interested in the labor cost percentage, which is the portion of total sales that was spent on labor expenses. It is typically not in the best interest of restaurant operators to reduce the total amount they spend on labor. In most foodservice situations, managers want to serve more guests, and that typically requires additional staff. Many managers feel it is more important to control labor costs than product costs because, for many of them, labor and labor-related costs comprise a larger portion of their operating budgets than do the food and beverage products they sell. © 2009 John Wiley & Sons Hoboken, NJ 07030 55 Managerial Accounting for the Hospitality Industry Dopson & Hayes go figure! Using Joshua’s Restaurant in Figure 6.6, the calculation for labor cost percentage is: Cost of Labor Total Sales = Labor Cost % or $825,892* $2,541,206 = 32.5% *Cost of labor is calculated by adding salaries and wages to employee benefits or $714,079 + $111,813 = $825,892. Thus, the labor cost % for Joshua’s is 32.5%. © 2009 John Wiley & Sons Hoboken, NJ 07030 56 Managerial Accounting for the Hospitality Industry Dopson & Hayes Average Sales per Guest (Check Average) Average sales per guest (check average) is the average amount of money spent per customer during a given accounting period. This measure of “sales per guest” is important because it carries information needed to monitor menu item popularity, estimate staffing requirements, and even determine purchasing procedures. It also allows a financial analyst to measure a chain’s effectiveness in increasing sales to its current guests, rather than increasing sales simply by opening additional restaurants. © 2009 John Wiley & Sons Hoboken, NJ 07030 57 Managerial Accounting for the Hospitality Industry Dopson & Hayes Average Sales per Guest (Check Average) The check average ratio can be used to compare a restaurant’s performance to previous accounting periods, to forecasted or budgeted results, to similar restaurants, and to published industry averages or standards. Industry averages and other restaurant statistics are readily available through publications such as the Restaurant Industry Operations Report published by the National Restaurant Association. © 2009 John Wiley & Sons Hoboken, NJ 07030 58 Managerial Accounting for the Hospitality Industry Dopson & Hayes go figure! Assuming Joshua’s Restaurant in Figure 6.6 served 203,300 guests during the year, the calculation for average sales per guest is: Total Sales Number of Guests Served = Average Sales per Guest (Check Average) or $2,541,206 203,300 = $12.50 Thus, the average sales per guest for Joshua’s is $12.50, meaning that each guest spent, on average, $12.50 when dining at his restaurant. © 2009 John Wiley & Sons Hoboken, NJ 07030 59 Managerial Accounting for the Hospitality Industry Dopson & Hayes Seat Turnover Seat turnover measures the number of times seats change from the current diner to the next diner in a given accounting period. go figure! Assuming Joshua’s Restaurant in Figure 6.6 had 260 seats and served 203,300 guests (covers) during the year, the calculation for seat turnover is: Covers Served Number of Seats X Number of Operating Days in Period = Seat Turnover or 203,300 260 X 365 = 203,300 94,900 = 2.14 turns Thus, the seat turnover for Joshua’s is 2.14 times, meaning that each seat changed from the current diner to the next diner, on average, 2.14 times per day. © 2009 John Wiley & Sons Hoboken, NJ 07030 60 Managerial Accounting for the Hospitality Industry Dopson & Hayes Restaurant Ratios Ratio Name Definition Source of Data Formula Food Cost Percentage Food Cost Percentage represents the portion of food sales spent on food expenses Numerator: Operating Reports Cost of Food Sold Food Sales Beverage Cost Percentage represents the portion of Beverage sales spent on Beverage expenses Numerator: Operating Reports Labor Cost Percentage represents portion of total sales spent on labor expenses Numerator: Operating Reports Beverage Cost Percentage Labor Cost Percentage Denominator: Operating Reports Cost of Beverage Sold Beverage Sales Denominator: Operating Reports Cost of Labor* Total Sales Denominator: Operating Reports *Cost of labor = salaries + wages + employee benefits Average Sales Per Guest (Check Average) Seat Turnover © 2009 John Wiley & Sons Hoboken, NJ 07030 Average sales per guest is average amount of money spent per customer during a given accounting period Numerator: Operating Reports Seat turnover shows the number of times seats change from a current diner to another diner in given accounting period Numerator: Operating Reports Denominator: Operating Reports Denominator: Operating Reports 61 Total Sales Number of Guests Served Covers Served Number of Seats x Number of Operating Days in Period Managerial Accounting for the Hospitality Industry Dopson & Hayes Comparative Analysis of Ratios Like many other types of financial data, a company’s financial ratios are often compared to previous accounting periods, to forecasted or budgeted results, or to published industry averages or standards. Figure 6.9 City-Wide and The Blue Lagoon Occupancy Percentage City-Wide Blue Lagoon © 2009 John Wiley & Sons Hoboken, NJ 07030 2008 81.0% 82.0% Occupancy Percentage 2009 79.1% 80.4% 62 2010 77.0% 80.0% Managerial Accounting for the Hospitality Industry Dopson & Hayes Ratio Analysis Limitations One weakness inherent in an over-dependency on financial ratios is that ratios, by themselves, may be less meaningful unless compared to those of previous accounting periods, budgeted results, industry averages, or similar properties. Another limitation is that financial ratios do not measure a company’s intellectual capital assets such as brand name, potential for growth, and intellectual or human capital when assessing a company’s true worth. © 2009 John Wiley & Sons Hoboken, NJ 07030 63 Managerial Accounting for the Hospitality Industry Dopson & Hayes Review of Learning Outcomes State the purpose and value of calculating and using ratios to analyze the health of a hospitality business. Distinguish between liquidity, solvency, activity, profitability, investor, and hospitality-specific ratios. Compute and analyze the most common ratios used in the hospitality industry. © 2009 John Wiley & Sons Hoboken, NJ 07030 64 Managerial Accounting for the Hospitality Industry Dopson & Hayes