Desktop Summary
Jim Rodgers of J.O. Rodgers & Associates, Inc.
Terri Kruzan of Culture Consulting
Key Questions
What is culture and what has it got to do with
Talent Management?
What is Talent Management?
© 2008
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Culture Consulting, Inc & J.O. Rodgers & Ass. Inc
Talent Management
..the business strategy, procedures, and
tools that guarantees that an organization
has the right people in the right positions
at the right time.
» Linkage
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When Understanding Culture Helps
Bringing Them In
Helping Them Win
Helping Them Grow
Letting Them Go
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Culture Consulting, Inc & J.O. Rodgers & Ass. Inc
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Purveyors of Culture
Deal & Kennedy
Rites & rituals.
Heroes & heroines.
Storytellers.
Priests & priestesses.
Gossips, whisperers,
and spies.
Cabals.
“Unwritten Rules”
examples
Don’t rock the boat.
Wait your turn – pay your dues.
Never challenge the boss publicly.
Avoid self-promotion.
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Culture Consulting, Inc & J.O. Rodgers & Ass. Inc
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Until I came to IBM, I probably would
have told you that culture was just one
among several important elements in
any organization’s makeup and success
– along with vision, strategy, marketing,
financials, and the like… I came to see
in my time at IBM that culture isn’t just
one aspect of the game – it is the game.
Lou Gerstner
Who Says Elephants Can’t Dance?
Why Talent Management
“New goals-wrong
people.
Lack of engagement.
Turnover affecting
costs and continuity.
Growth
© 2008
Culture Consulting, Inc & J.O. Rodgers & Ass. Inc
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When Ignorance of Culture Hurts
Top Talent –Bad Fit
Poor Talent – Working the System
Lost Talent – What Went Wrong?
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Culture Consulting, Inc & J.O. Rodgers & Ass. Inc
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CultureScan™...
Explains why we act
the way we do.
Founders & history
are key.
Requires
socialization.
Establishes
expectations.
Organizational
personality
© 2008
Culture Consulting, Inc & J.O. Rodgers & Ass. Inc
Operates
subconsciously.
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Culture is
A system of shared beliefs, values,
attitudes, meanings, and traditions
that defines a group
and influences
behavior.
© 2008
Culture Consulting, Inc & J.O. Rodgers & Ass. Inc
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Culture
Comparison
Behaviors
& Practices
Values
Assumptions/Roots
*The American Institute for Managing Diversity
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Dimensions of Culture
Strategic
Identifies sources of
competitive advantage
Operational
Governance
Guides employees in how to
act in day-to-day activities
Drives internal management
structure and how decisions
are made
Family Culture Example*
Newcomers not easily accepted
Behaviors & Practices
Please the boss
Hire people like us
Reward seniority
Good benefits
Values
Top down decision-making, assimilation, take
care of people
Assumptions/Roots
We are a Family
(Governance)
*The American Institute for Managing Diversity
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Three Key Points
1. When Hiring –Tell the Truth.
2. When culture raises its head – Talk about it.
3. When there is a poor match –address it.
Culture is not a good thing or a bad thing – it’s just the
thing. Get used to it. Understand it. Use it.
The Diversity Coach™
© 2008
Culture Consulting, Inc & J.O. Rodgers & Ass. Inc
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Presenters
James O. Rodgers, CMC , MBA is
President and Principal Consultant of a
management consulting firm that specializes
in diversity management . He is an author,
speaker, thought leader, diversity
management expert, master facilitator and
Certified Management Consultant. Jim is the
author of the groundbreaking book, Managing
Differently: Getting 100% From 100% of Your
People, 100% of the Time. He is highly
regarded as an extraordinary speaker and
management consultant. He has become the
leading advocate for using the principles of
diversity management as a strategy to
improve overall performance.
www.thediversitycoach.com
Terri Kruzan and her Atlanta-based
company, Culture Consulting are
recognized experts in supporting
internal & external consultants and
their clients in aligning the culture of
organizations to gain a source of
competitive advantage.
Our unique expertise is in helping leaders develop
concrete skills and the knowledge necessary to
manage workplace culture to improve employee
morale and implement business strategies. Ms
Kruzan is the humorous voice behind the blog
Leading-Workplace-Change. A finalist in the Stevie®
Awards for Women in Business.
www.cultureconsult.com
www.cultureconsult.com/leading-workplace-change/
770.482.9452
404.373.7350
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