Final Exam Review Business Communication BUS 207 Chapter 9 1. What is the goal of a report? To get your ideas across to your readers What are the characteristics of an informal report? it is typically much shorter than a formal report. These reports use personal pronouns and contractions, and no contents page is included. Informal reports can be formatted like a memo. 2. What is the difference between informative and analytical reports? informative reports analytical reports present facts and data only.without analysis or recommendatioms analyze data, draw conclusions, and make recommendations. 1. When should you put conclusions and recommendations at the end of a report? Indirect pattern 2. When should you put conclusions and recommendations in the start of the body of a report? Direct pattern 3. What type of report did we practice in this class? Direct pattern 4. When should you use the direct pattern? !!!!!! If readers are informed
If readers are supportive
If readers are eager to have results first. 5. What is the difference between a business letter and report in letter format? business letter business report Very Short Several pages outsiders Most reports to company insiders ? Shorter sentences, familiar words 6. What are the characteristics of a report in memo format? informal report sent within organizations, short, begin with background information. 7. What are the characteristics of a report in manuscript format? longer, more formal reports, printed on plain paper, begin with title 8. What are the characteristics of a report in printed forms? Prepared used for repetitive data 9. What are the characteristics of a report in digital format? useful for collaboration and for posting online. 10. What are two things you should consider before you write a report ?? 1Determining the problem and purpose of your reports 2- gathering data 11. What is an information report? That collect and organize information, routine activities, trip reports. 12. What is a progress report? The headway of nonroutine activities 13. What is a recommendation/justification report? Present information, analysis data, solve problems. 14. What is a feasibility report? When a company must decide whether to proceed with a plan of action. 15. What three types of reports present data, draw conclusions and make recommendations? !!!!!!!!!!!!!!!! 16. Name 3 different organizations patterns of information reports Police reports , hospital reports , monthly sales reports 17. Select the report category and appropriate format for each situation Final Exam Review Business Communication BUS 207 a. You want to tell management about an idea you have for consolidating two departments in order to eliminate redundancy and lower expenses. ( recommendation report/ memo format) b. Your supervisor asks you to review the Apple iPhone to determine if the gadget would work with your corporate e-mail system. ( feasibility report / memo format) c. You are in charge of developing a new procedure for payroll processing. Your boss wants to know what you have done thus far. ( progress report/ memo format) d. You were selected to record the meeting of a project team where new tasks were assigned to each member (minutes of meeting/ memo format ) e. As accounting department manager, you have been asked to describe for all employees your procedure for processing expense claims. ( summaries report , ………) f. As a security officer, you are writing a report of an office break-in. ( information report/ printed format)