SAP Afaria
June 2013
Level 1 Presentation
Trends impacting how mobile devices are managed
Device ownership and use models changing
Cloud-based mobility services gaining momentum
Ever-changing privacy requirements
1100101
1011010
0100101
Increasing quantity of information to and from mobile devices
Mobile first and mobile only increasingly common
© 2013 SAP AG. All rights reserved.
2
Key mobility trends affecting your business
Rapid advance
of mobile OS
 Rapid diversity leads
to fragmentation
 Tablets and smart
phones are becoming
primary computing
tools
 Average household
has five connected
devices
© 2013 SAP AG. All rights reserved.
Bring Your
Own Device
 Mobile device and content
security critical for the
enterprise and consumers
 Average Employee owns
two mobile devices
 Consumer driven
employees demand
similar mobile enterprise
experience
New deployment
options
 MSP SaaS Mobility
addresses complexity,
saves costs
 Consumer and enterprise
applications
 Popularity of consumerlike self-service portals
3
A strong foundation makes mobile successful
SAP Mobile Secure
Device
Application
Content
Services
Mobile Device
Management
Mobile Application
Management
Mobile Content
Management
Telecom Expense
Management
Mobile Enterprise
App Store
Mobile Portal
Systems Management
Secure e-Mail Container
Mobile Security
Enterprise Mobility Management System
On-Premise
© 2013 SAP AG. All rights reserved.
Hybrid
Cloud
4
The business solution
A comprehensive end-to-end mobile portfolio
Banking
Retail
Telco
B2E apps
B2C apps
Industr
y
LoB
Analytics
Custo
m
Partner
Partner
Travel &
Hospitality
Media &
Entertainment Automotive
Mobile Platform Development Tools / SDK
SAP Mobile Platform
Mobile Enterprise
Mobile Device
Application Platform (MEAP) Management
Mobile Consumer
Enterprise Content
Application Platform (MCAP) Portal Platform
SAP Mobile Services messaging infrastructure
SAP/Sybase build
© 2013 SAP AG. All rights reserved.
Ecosystem
5
SAP Afaria
SAP Afaria is the trusted solution to manage and secure deployments of mobile devices for
any size of company – in the cloud or on-premise
Mobile device management
Quickly self-enroll devices
for enterprise use; have
control needed by preconfiguring settings and
enforcing security and
compliance policies
© 2013 SAP AG. All rights reserved.
Highly secure and scalable
Meet the requirements of
the world’s largest
enterprises. Remotely lock
and wipe managed
devices, control security
settings for bring-your-owndevice (BYOD) or
corporate-owned devices
Robust analytics
Use built-in robust analytics
for instant insight into
mobile device usage and
the ability to take
immediate action
6
Leverage Points
SAP 365 Device
Onboarding
 SAP 365 SMS services
integrated into SAP Afaria for
out of band device security,
alerts and on boarding
SDN Ecosystem Goes
Mobile
 Two million SDN participants
are implementing SAP
intellectual property
 More than four dozen
applications leverage SAP
Afaria Static Link Library
(SLL) for secure Mobile App
Management (MAM)
© 2013 SAP AG. All rights reserved.
Business Objects
 Client integration for realtime reporting and business
intelligence using SAP Afaria
Containerized Email and
Content Management
 Fully managed Android and
iOS secure email containers
with NitroDesk integration
 SAP Mobile Documents
Mobile Content Management
(MCM) offering distributed
and managed by SAP Afaria
Enterprise Apps
SAP Mobility Platform
 SAP Afaria delivers an Enterprise
App Store enabling Enterprises to
maximize their Mobile Application
investment
 Regulatory compliancy managed by
SAP Afaria
 Includes SAP Afaria SLL
SDK, providing developers
the ability to build in MAM
into their projects
 Hybrid Web Container with
built-in SAP Afaria
onboarding and management
control
7
SAP Afaria
Product description
SAP Afaria allows IT administrators to centrally manage, secure and deploy mobile data,
applications and devices. From a central console IT can manage and control devices from the
day that they are deployed to the day that they are decommissioned.
Frictionless Self Service
 Manage complexity of device lifecycle
while off loading routine tasks to end
user
App Provisioning
& Management
MDM
Device Security
Usage Analytics
Asset Tracking
Afaria
Data Partitioning
Integration with
App Middleware
Platforms
Device
Configuration
Help Desk
Actionable Insight
 Make sense of data by creating easy to
understand reports to be consumed
and acted on in real-time
Flexibility
 Make data interchange easy, with onpremise, cloud or a partner managed
SaaS
Enterprise-Grade
 Build for scale and integrate with
existing identity infrastructure,
delegation and intuitive UI
© 2013 SAP AG. All rights reserved.
8
Simple, intuitive administrative experience
Browser-independent access to console
 Internet Explorer, Chrome, Safari and Firefox
Icon-based interface
 Simple navigation
 No complex menu system
 Screens changes as ions clicked
Icons
 Dashboard, list view, activities
 Inspector, linker
 Views, import, export
API to all SAP Afaria functions
 Used by admin console
 Fully available for use by customers/partners
© 2013 SAP AG. All rights reserved.
9
Managing the device lifecycle
 Enrollment Portal (EUSSP)
 Configure devices
 Assign to groups
 Deploy apps by role
 Configure and Enroll in E-mail
 Configure Wifi and VPN access
 Remote lock
 Remote wipe
 Access violation lock
 Disable device, network,
application and e-mail access
© 2013 SAP AG. All rights reserved.
 Track assets
 Maintain/modify configuration
 Monitor hardware, software
and packages
 App notifications and updates
 Telco expense management
 Location tracking
 Enforce security policies
 Monitor/track security violations
 Compliance activity logging
 Access Control
 Monitor hardware, software
and packages
 Manage roaming and carrier
 Monitor compliance
 Location tracking
 Drill-down by data element
10
SAP Afaria’s governing structures
Devices
Enterprise
Commercial
Application
Passcode
Restrictions
E-mail Wi-Fi
& VPN
© 2013 SAP AG. All rights reserved.
Groups
Policies
Static
Dynamic User
(AD) Composite
Enrollment
Portal Access
Control Groups
Variables
Configuration
11
Enrollment
Two steps to complete device provisioning
Fully deployed profile with enrollment policy
Enterprise
E-mail
Contacts
Wi-Fi
VPN
© 2013 SAP AG. All rights reserved.
Calendar
Apps
13
Simple process empowers employees
Navigate the Device to the Portal
1. Install the SAP Afaria Client
2. Launch Enrollment Process
– User authenticates
– Enters data prompts
– Clicks through registration prompts
The device is now under MDM control
© 2013 SAP AG. All rights reserved.
14
Application Management
Quick & easy mobile application provisioning
Fully configured apps
Un-configured APP
???
What’s a port?
Where’s the farm?
Confused User
© 2013 SAP AG. All rights reserved.
Fully Configured APP
It works
automatically!
Happy User
16
Personal to enterprise ready in minutes
Not safe for the enterprise
Safe for the enterprise
Lacking enterprise controls
Enterprise control
 No security
 Power-on-password
 No app management
 Enterprise App Portal fully configured
 No enterprise app portal
 Certificates for SSO, Wi-Fi, VPN,
and Email deployed
 No certificates
 Apps enabled for configuration
 Policies are automatically deployed
Simple enrollment takes a users device who is at risk to fully controlled device
© 2013 SAP AG. All rights reserved.
17
Distribution &
Onboarding
• SAP Enterprise Store
• Helps auto-provisioning of apps without user
intervention
• Integration with SAP Identity management systems
Management
• Fully support Bring-your-own-device
• Enablement, security built-into mobile apps using
SDK
• Integration with SAP Solution Manager to reduce
TCO
Reporting
© 2013 SAP AG. All rights reserved.
• Integration with SAP Business Analytics & Reporting
• Provide App-centric usage and performance metrics
18
Discover Apps
How the customer engages
Discove
r
Buy
SAP Store
Configur
e
Distribute
SAP Enterprise Store
powered by SAP Store
Consume directly
by employees
Sap Afaria
Distribute apps to
managed devices
Customer developed Apps
3rd Party Apps
© 2013 SAP AG. All rights reserved.
Position apps to
the ecosystem
19
SAP Enterprise Store
Company-branded app store managed by SAP
Tightly integrated with SAP landscape:
 SAP Store
 SAP Solution Manager
 SAP Afaria
 SAP Portal
 FICO (cost center allocation)
 SAP SRM (procurement)
Available on every desktop and device of every
customer’s employees
 Making it easy for users to interact with enterprise
mobile offerings
Available for customers’ ecosystems:
 Corporate end consumers
 Customers
 Suppliers
© 2013 SAP AG. All rights reserved.
20
Afaria App Portal
Product Capabilities


•

New client UI for iOS and
Android device with focus
on featured categories and
apps
Application portal can now
display rich content
• Apply custom images to
categories
• Highlight featured apps
and categories
Multiple categories per app
Define separate app display
name in the client UI
• Allow multiple app
polices to have the same
name
© 2013 SAP AG. All rights reserved.
Key Benefits
The enhanced application
portal simplifies the user
experience by providing a
familiar “store” type landscape.
Increased mobile worker
efficiency leveraging the ability
to guide and instruct users
how to leverage the most
beneficial mobile applications
that apply to their role.
21
End User Self Service Portal (EUSSP)
Product Capabilities
EUSSP user name can be used
as a variable in policies
Published APIs for self service
portal functions
EUSSP can connect to a
directory in a different domain
Key Benefits
Simplification of the interface
used by mobile users to
onboard and manage their
devices.
Enable organizations to build
their own custom EUSSP
interface.
User Interface improvements
© 2013 SAP AG. All rights reserved.
22
Success Stories
Large and small companies use SAP Afaria to run their mobile ecosystem
2012
SAP Runs SAP
A driver for development
January 2012: Over 18,500 iDevices and 500
Android on one Global Instance of SAP Afaria
2011
October 2011: Over 17,000 iDevices under
SAP Afaria Management
October 2010: General Availability for
iPhone/iPad
2010
• Devices added to internal catalog for all SAP
employees, with normal approval steps
• Q1’11 Security concept refined with requirement
for enterprise management solution
• Continuous increase of iPhone/iPad numbers
over the year and beyond...
© 2013 SAP AG. All rights reserved.
24
SAP runs SAP
Bring Your Own Device (BYOD) program
2nd largest iPad deployment globally
100% of sales force and pre-sales have tablets
Enrollment is 100% self-service
It takes only 1 minute to decommission a device
92% reduction in provisioning and app deployment cycle times
Minimal impact on usability
© 2013 SAP AG. All rights reserved.
25
Standard Bank of South Africa
Banking industry – Banking the unbanked in South Africa
SAP® Mobile Platform for
reducing TCO and TTM of mobile
apps development
Business Challenges
 Create a low cost banking services channel for
millions of unbanked and under-banked
 Deploy at 5,000 "bank shops" (franchised bank
facilities or outlets) to service customers
SAP® Afaria®
to secure data,
manage in-field devices and
comply with security and
regulatory requirements
Custom App - Mobile Banking
allowing account creation,
account access and buying
airtime and electricity
 Simplify and speed up account activation time
and card usage process
Benefits
 Improved customer satisfaction – less than eight
minutes to open an account
 Increased market reach with low cost mobile
based channels anywhere in the country
 Capability of cross-selling other banking
products such as loans and funeral plans
“ ”
10 million people do not have access to day-to-day banking services. We see that as an opportunity to bring the unbanked formally into
the banking sector. The infrastructure that we’ve got historically does not really suit the needs going forward and the mobile technology
gives us a fantastic opportunity to actually leapfrog that.
Willie De V Stegmann, Director Core Banking Transformation, Standard Bank
© 2013 SAP AG. All rights reserved.
26
Asian Paints
Chemicals industry – Connecting sales and dealers in
real time
SAP® Mobile Platform
implemented for Android 2.1 to
mobilize business processes with
plans to add ten more apps
SAP® Afaria®
for MDM
Custom App
- SFA Application:
 Native app for sales force on
Samsung Galaxy tablets
 Online (Hybrid Web Container)
app for office workers on iOS,
Blackberry, Windows Mobile
 Apps development by Advent
Global
Business Challenges
 Enable a sales force of 1,700 people to better
engage with its 30,000 shops in planning dealer
visits, recording dealer issues, creating credit
notes and taking orders
 Provide the ability to track incentives, product
complaints and stock status in real-time
Benefits
 Improved sales productivity by having dealerrelevant data available real-time and in just one
click
 Quicker response to market with easy access to
incentives and product complaints
“ ”
Having these data available to our people on the field so that they are able to make better decisions is something which has become
very critical to us. That's where the mobility solution comes in.
Sanjay Joshi, Senior Manager Field Readiness, Asian Pains
© 2013 SAP AG. All rights reserved.
27
Tommy Hilfiger
Consumer products – Featuring upcoming collections on
the iPad
SAP® Mobile Platform for

Business Challenges
developing a custom LookBook
app for iPad
 Replace production of expensive catalogues
shipped to potential retail customers with a
lower cost digital alternative
SAP® Afaria®
 Protect valuable creative capital from imitators
and preemptive digital sales
to secure devices
and sensitive data especially
from competitors; remote wipe
feature is a must-have in the CP
industry.
Custom App – used for:
 Digital product catalog with
upcoming collections for reps
to share with retailers
 Order entry functionality
Benefits
 Engage retailers in an instant to get designs on
more shelves and in more stores
 Increase competitive advantage by
revolutionizing the way to showcase collections
with easy to use, beautiful HD imagery
 Easily wipe out misplaced iPads with sensitive
data
“ ”
Afaria and mobility changed the way Tommy operates b/c we’re getting better connected to our suppliers and customers b/c of always
real time, up to date information.
Arne Tjalma, VP ICT Tommy Hilfiger
Video
© 2013 SAP AG. All rights reserved.
28
Computer Sciences Corporation
Professional services – Managing a global workforce with
a diverse set of mobile devices
SAP® Mobile Platform to
develop and manage apps
SAP® Afaria®
for provisioning
and securing various device
types from BYOD policy
SAP CRM Sales App
Mobile App
SAP Customer Briefing
Mobile App
Business Challenges
 Keep employees, sales reps and clients
effective by enabling timely mobile collaboration
across processes and workflows (e.g., purchase
cart approvals)
 Simplify and rationalize the management of a
diverse set of mobile devices given the
company’s BYOD policy
Benefits
 More effective engagements with customers
 Better decision making with real-time visibility
into opportunities, revenue, and trends
 Reduced costs by providing a single
provisioning environment for all mobile
applications
“ ”
SAP Mobility really helps me do my job more effectively. All leads aren’t created equal, all opportunities aren’t created equal, and it’s
incredibly important that we put the right people on the right opportunities at the right time. SAP Mobility helps me do that.
Tony Keyes, President, Business Development CSC
© 2013 SAP AG. All rights reserved.
29
Wipro
Professional services – Managing service delivery
processes more efficiently
SAP® Mobile Platform to
connect business data from
various backend applications
SAP® Afaria®
to secure data
shared on the mobile devices
Business Challenges
 Upgrade an outdated and costly CRM sales
legacy system that leads to suboptimal resource
planning, escalation management, and service
desk operations
 Establish ITIL compliance
Benefits
Custom App
– Field Service
App for field engineers to access
service information and update
service status in real time
 More efficient service delivery process and
improved customer satisfaction thanks to
greater visibility into activities and call processes
 Upgrade to an all digitized, paperless office
 Alignment with ITIL practices
 Full integration with SAP ERP
“ ”
The best thing which came out of doing SAP project was the wow factor. I still remember when we took the first signature of the customer
on the mobile, the customer said ‘Wow, this is a wonderful solution’. So that is what we have achieved.
Sandeep Karan, Head of Information Systems, Wipro Infotech
© 2013 SAP AG. All rights reserved.
30
Air Products
Chemicals industry – Empowering the field through better
mobile device management
Business Challenges
SAP® Afaria®
to distribute,
update, and synchronize mobile
data and applications quickly and
securely
 Keep up with business growth
 Gain more control over and securely manage
mobile assets
 Enable clinical and administrative remote updates
using a variety of mobile devices
Benefits
“ ”
 Increased employee productivity (in product
traceability) by 5%
 Decreased document processing time by 50%
 Decreased lost assets by 50%
 Better services through dependable data and a
comprehensive view of the patient situation
 Improved logistics distribution and reduced
paperwork
 Reduced system maintenance costs by replacing
legacy system
Now that technicians have actual information from our central system, we can react to customer requirements more precisely, give
technicians nearly real-time information, and integrate PDA information with our portal.
José Antonio Garcia Espinoso, Project Leader, Air Products
© 2013 SAP AG. All rights reserved.
31
Mekorot
Utilities industry – Fortifying its mobile platform to
enhance field crew productivity
SAP® Mobile Platform
enables the creation of mobile
apps and the secure exchange of
data
SAP® Afaria®
supports the
secure and remote management
of mobile devices
Business Challenges
 Provide mobile access to back-end maintenance
functionality
 Establish a mobile platform as a base for
upcoming applications through an effort known
as Project Maslul
 Manage and secure mobile devices
Benefits
 Ability to integrate data and process with the
SAP ERP application and synchronize data for
offline use
 Ability for 400 field crews to perform processes
such as work-order management, work progress
reporting, equipment management, and
notificiations
 Real-time access to all work orders
“ ”
The most important benefit of the Maslul project is that it has enhanced our ability to make the best use of scarce water resources,
improve water quality, and reliability and cost-effectively deliver water to Israel’s citizens, farmers, and industries.
Zvika Gleichman, CIO, Mekorot
© 2013 SAP AG. All rights reserved.
32
Abbott Laboratories
Life sciences – Keeping 4,000 sales reps always informed
SAP® Afaria®
to maintain
security and provide centralized
control and management of its
Microsoft Windows-based tablets
Business Challenges
 Keep customized reports, tools, and sales aids
up-to-date for 4,000 field sales reps
 Keep Microsoft Windows tablets current with
system patches and software upgrades
 Allow centralized control and management of
tablets
 Provide ability to extract data from Microsoft
Windows tablets
Benefits
“ ”
 Improved sales rep productivity by allowing real
time extraction of data from mobile devices
 Greatly reduced cost of keeping remote devices
up-to-date
 Maintained security of all data exchanges
 Attained scalability and flexibility to
accommodate future device types
With the centralized management and control enabled by Afaria, we can update our sales reps’ mobile devices faster than ever before
and at a much lower cost.
Bernie Tucker, Application Technologies, Abbott Laboratories
© 2013 SAP AG. All rights reserved.
33
Instituto Nacional de Estadistica (INE)
Public sector industry – Keeping employees connected
while on the go
Business Challenges
SAP® Afaria®
to centrally
control mobile applications, data,
and communications
 Establish mobile device management platform
 Remotely administer and maintain a wide variety
of mobile devices
Benefits
 Increased data and device security
 Lower TCO by avoiding costs associated with the
physical transfer of devices
 Reduced effort to maintain and manage mobile
devices by 50%
 Cut number of incidents by 50%
 Lowered resolution time by 60%
 Decreased time to setup new devices by 80%
“ ”
 Increased employee satisfaction by 100%
The Afaria mobile device management solution makes it possible for us to manage a vast number of heterogeneous devices in an
organization fully dependent on the mobility of our workforce.
José Antonio Perea Yustres, Innovation Unit Head, Instituto Nacional de Estadistica
© 2013 SAP AG. All rights reserved.
34
Customer highlights from SAP mobile ecosystem
© 2013 SAP AG. All rights reserved.
35
Architectural topology
Major components, services, and connections
The SAP Mobile Portfolio
Support for All
Popular Devices
SAP Store and Mobile Apps
Instant Mobilization
Cloud
Customization
and Hosting
Services
End-to-End Security
LoB/Industry Apps
Analytics Apps
SAP Mobile Platform
Full Service Platform
Cloud or On Premise
SAP and Third
Party Development
Tools
SAP 365
© 2013 SAP AG. All rights reserved.
Customer/Partner
Apps
MADP
SAP
Enterprise
Content Portal
EMM
SAP HANA
DBs
3rd Party
Systems
Backend
Agnostic
37
Simple Architecture
Administrative
browser-based
console
Windows
Firewall
Firewall
iPhone
Afaria server(s)
IIS server
iPad
Android
E-mail
• Exchange,
Lotus, Office 365
Windows Mobile
Windows Phone 8
BlackBerry
TCP/IP
HTTP
SSL
Reverse proxy
ISA/Apache or
IAS relay server
Additional Services
• SSP, Packages
• Enrollment, CA
• LDAP/AD
Database
Proven scalability* to 140,000 devices
*
2010 U.S. Census
© 2013 SAP AG. All rights reserved.
38
Reporting and analytics
Monitor and control with SAP Analytics in real-time
Advanced reporting, analytics, and device usage
SAP Analytics
•
•
•
•
Mobi (mobile BI) and Explorer
Download and explore
Highly graphical
Drilldown capability
© 2013 SAP AG. All rights reserved.
40
Monitor and control with SAP Analytics
Devices





Number of Devices by Operating system (OS)
Number of Devices by Carrier
Number of Devices by Manufacturer
Number of new devices added each month by OS
Ownership of Devices [Corporate/Personal]
Activity




Roaming activity of Devices [Data/Messaging/Voice]
International roaming activity of Devices in time
Number of devices that exceed the defined activity threshold
Data, Voice and Messaging Usage by Carrier
Applications





Number of Enterprise Applications installed by month
Top 10 Enterprise Applications by installation status
Volume Licensing status for Enterprise applications
Top 10 Enterprise Applications by platform and installation status
Number of Enterprise applications that are out of version
Compliance





Devices that are compromised (iOS & Android)
Number of Devices that have not connected in time
Number of iOS Devices without a password policy
Number of Devices that are out of compliance (by platform)
Number of Devices that have access violations (by platform)
© 2013 SAP AG. All rights reserved.
41
Manage international roaming costs
• Get early warning for cost and
usage overages
• Act on insights in real-time International roaming notifications
• Enable consistent monthly telecom
expenditures
© 2013 SAP AG. All rights reserved.
42
Use dynamic views to create actionable insight
Devices and
Users
Dynamic Views
© 2013 SAP AG. All rights reserved.
Hardware
and software
selection criteria
Compliance
monitoring
and actions
Dynamic Groups
Selection criteria
Automated Refresh
Automated Policy
Management
43
iOS, Android, Windows Phone 8
The latest support for leading marketplace devices
Platform Support
© 2013 SAP AG. All rights reserved.
45
Apple iOS
 iOS 6 (MAM)
– “Authorized Mode” to pre-load Apps via MDM
payload, remote device instruction including
enable/disable a particular app via policy
compliance or permission
– “Guided Access” for apps critical for retail, field
service and education users to lock and load in
kiosk, restrict touch input on certain areas of the
screen
– Growing ecosystem @ 400 million iOS devices sold
through June 2012, 250,000 iPad apps
© 2013 SAP AG. All rights reserved.
46
iOS key benefits
•
Flexibility to support regions of the world
where jail broken devices are prevalent.
•
Ability to support organizations that
require additional custom Wi-Fi
configuration like proxy server settings.
•
Protect your most sensitive applications
with an extra authentication challenge
before installation.
•
Ensure accurate jailbreak detection.
•
Provides the highest level of control and
manageability by enabling all applications
to be installed using the MDM protocol.
© 2013 SAP AG. All rights reserved.
•
Increase user awareness with the ability
to send out of band messages (e.g. a text
message could be delivered to their
mobile device alerting them of a condition
that may need their attention).
•
Increased the ability to quickly understand
the current Afaria status from and
individual user/device to the overall
system.
•
Ease installation of new servers by
quickly identifying if a system has all the
necessary installed components for a
successful Afaria install.
47
Android OS
 Android 4.1 Jelly Bean (MAM, BI, SCM)
– UI including predictive typing and autocorrect, HTML vs
flash, better notifications and Android Beam NFC
Bluetooth-sharing of images, videos and other data
– Consistent OS across multiple form factors, customizable
app widgets and GooglePlay, Googlenow search and Voice
app
– Security malware exploit protection confirmed by leading
security analyst experts, leverage of Google Cloud
Messaging
– 39 OEMs making millions of Android devices, growing
ecosystem @ 500 million Android devices activated, 1.3
million activations per day
Key Benefits Include:
© 2013 SAP AG. All rights reserved.
•
Enhanced usability during the installation process by
enabling a single client on GooglePlay
•
Greater flexibility in the configuration and management of
Android device users with user-defined variables
48
Microsoft Windows & Windows Phone 8
 Windows 8 Platform - Windows 8,
Windows 8 Pro, Windows 8 Enterprise,
– UI multitouch-enabled “Metro” interface
consistent across mobile devices,
attractive to OEM marketspace, Windows
8 leverages x86
– Windows 8 Pro version delivers mobile
security features including
Microsoft's Encrypting File System
(EFS) as well as BitLocker and BitLocker
To Go drive encryption
– Windows 8 Pro delivers Remote Desktop
for training, software installations, sharing
applications, and other collaborative tasks
© 2013 SAP AG. All rights reserved.
49
Cloud Deployment Options
Stand-alone Cloud on ASW or Managed via Partners
Option 1: Hosted and Managed by Partners (MMO)
Managed Afaria enables customers to buy a solution as a service (MaaS)
through our strong partner ecosystem
Managed mobility provider
PaaS
Total cost
management (TCM)
Application
management
Enterprise
© 2013 SAP AG. All rights reserved.
Mobile security
Platform-as-a-serviceMobile applications
Enterprise
Mobile
device
management
Enterprise
51
Option 2: SAP Afaria, cloud edition
Cost savings
• Pay-as-you-go pricing model
• No upfront capital expenditure
• Low cost cloud platform and no
long-term commitments
Operational flexibility
• Provision infrastructure in
minutes
• Scale infrastructure up or down
to meet business demand in real
time
• Leverage multiple geographic
regions
€1 or
$1.11US
Faster time to market
• Conduct proof of concept
projects, trials, or test labs
without typical procurement
lead-times
• Provision preconfigured virtual
machines and multiple SAP
systems in a single step
http://sapafaria.com
per device
per month
© 2013 SAP AG. All rights reserved.
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SAP’s Cloud Ecosystem
Mobile OS &
Devices
© 2013 SAP AG. All rights reserved.
Mobile
Development
Tools
Managed Mobility
System Integrators
& ISVs
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Rapid Deployment Services
Let us help you
Afaria rapid-deployment solutions
All your mobile device management needs in one “box”
Afaria Platform Installation
Perquisites check, installation of Afaria
server, Relay server, enrollment server,
self service portal, package server
Including automated relay server
installation
Afaria Platform configuration
Configuration of Afaria server, Relay server, Afaria
enrollment server, Afaria self service portal, custom
Afaria client, secured network configuration
High availability Supported
Device management
Device provisioning, Operations and
decommissioning for iOS, Android
and Blackberry
Including out of the box pre-built
policies and roles
Business Objects Analytics for
Afaria**
Installation and configuration of SAP
Business Objects analytics package
for reporting over Afaria.
Including out of the box pre-built report
content
** Optional component
© 2013 SAP AG. All rights reserved.
Device Asset Tracking
Manage a central administrative view
of all the mobile devices
Mobile Application On-boarding
Deploy mobile application to the
device from Apple AppStore, Android
marketplace (Google Play), enterprise
internal app store
Integration to SAP Mobile Platform
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Containerized Email for iOS and Android
Afaria TouchDown by NitroDesk Android
•
Native integration since 2011
Afaria TouchDown by NitroDesk iOS
•
•
Afaria Static Link Library integration since Q4 2012
Native integration Q1 2013
Afaria TouchDown for Enterprise Edition by NitroDesk / Mocana
•
•
Encrypted using FIPS 140-2 certified encryption and Suite B algorithms
by Mocana MAP
Available via private distribution Q4 2012
© 2013 SAP AG. All rights reserved.
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Market Position
Industry Recognition
SAP positioned as “Leader”
for Mobile Device Management
Gartner recently recognized
SAP Afaria as a market leader
in MDM for its ability to execute
and completeness of vision.
Source: Gartner: Magic Quadrant for Mobile Device Management Software 23 May 2013 ID:G00249820
Analyst(s): Phillip Redman, John Girard, Terrence Cosgrove, Monica Basso
This graphic was published by Gartner, Inc. as part of a larger research document and should be
evaluated in the context of the entire document. The Gartner document is available upon request
from SAP. http://www.gartner.com/reprints/sap-v7?id=1-1FRIMGV&ct=130523&st=sb
Gartner does not endorse any vendor, product or service depicted in its research publications,
and does not advise technology users to select only those vendors with the highest ratings.
Gartner research publications consist of the opinions of Gartner's research organization and
should not be construed as statements of fact. Gartner disclaims all warranties, expressed or
implied, with respect to this research, including any warranties of merchantability or fitness for a
particular purpose.
© 2013 SAP AG. All rights reserved.
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Cloud and Mobility Highlighted
© 2013 SAP AG. All rights reserved.
59
SAP Afaria top 10
1
2
3
Scalability
Afaria scales to more than 15,000 users per instance where competitors are unable.
Complete mobile lifecycle support
Afaria includes native App development and security integration with SUP, MQ leading Mobile Application
Development platform.
Common platform
Synergistic components between SUP, Business Objects, Gateway, Syclo and Afaria further enhance Mobile
Enterprise ROI and reduces TCO.
Experience
4
SAP has more than 200,000 customers and has been building mobile products for 15+ years offering superior
product maturity and flexibility.
5
Innovation
SAP/Sybase co-authored Samsung’Approved for Enterprise “SAFE” Android platform APIs and leads all MDM
vendors in implementation (SAP 180 APIs vs. Mobile Iron 30 or fewer APIs).
© 2013 SAP AG. All rights reserved.
60
SAP Afaria top 10
6
World-class Self Service Portal
Reduces support overhead and administrative costs while speeding enterprise mobile adoption.
7
Multi-tenant functionality well-suited for multi-org enterprise and MSS instances
In compared to MobileIron’s secondary product Atlas meant as a stop gap overlay, SAP delivers independent /
sandboxed administration and policy enforcement by department.
8
9
10
Win 32/64 laptop process automation
Afaria continue to support Window laptops and also offers users a iPad native dash using Safari
Afaria is available on the largest, most secure (e.g. FIPS compliant) SaaS instance
Amazon Web Services (AWS) with subscription pricing and a fully IT supported free trial. SAP makes it easy to
move capital costs to a SaaS rental model to plan for future mobile needs.
Low per user price
Price per user (subscription or perpetual) not per device protects CIO – most users have 3 to 4 devices so pricing
is 3-4x higher with AW or MI .
© 2013 SAP AG. All rights reserved.
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Enterprise Mobility Management Key Messages
Mobile means
more than MDM
Innovate and Transform with
Secure mobility
© 2013 SAP AG. All rights reserved.
Plan for the Future
with a platform
Work with SAP, a
vendor you can trust
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