Interpreter Service - City of Greater Geelong

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Index
A
Page
Annual Financial Report
173-221
Asset Management
151-152
Audit Advisory Committee
145-146
Auditor General’s Reports - Financial Report and
Standard Statements
220-221
Auditor General’s Reports - Performance
Statement
Awards – Outstanding Achievements
129-131
19-20
B
Best Value
Business Continuity Management
153-154
151
C
Calendar of Events
Carers Recognition Act
Categories of Documents
Central Geelong Action Plan
Central Geelong Revitalisation
Challenges
Charter of Human Rights and Responsibilities
Chief Executive Officer
Chief Executive Officer’s Message
Citizenship
21-23
149-150
149
28, 80-81
28, 80
71, 84,
97, 109
149
50
11
150
City Plan Actions Update
26
City Services (Division)
51
Civic Accommodation
28
Coastal Adaptation Program
Community Engagement
Community hubs
Community Services (Division)
Community Wellbeing Strategic Direction
Conflict of Interest
Contact Us
Convention and Exhibition Centre
Contractor Management
Council Appointments to Committees and Groups
94
106
65
52
65-79
35
227
29
151
43-45
Council Elections
34
Council Meetings
34
Council Meeting Attendance
35
Council Priority Projects
28-31
Council Services Delivered
17-18
Councillor Code of Conduct
35
Councillors
Customer Service
36-42
106
D
Delivering Community Priorities
Development Contribution Plans
Digital Geelong Strategy
Disability Action Plan
64
157-160
83
168-169
Documents Available for Public Inspection
148
Domestic Animal (Dogs and Cats) Management
170
222
Plan
E
East West Traffic Movement
Employee Excellence Awards
Environment Management Strategy
F
Facts and Figures
Family and community centres
Financial Performance - overview
Freedom of Information
Future Proofing Geelong
29
58
94-95
8
65
12-13
147
93-94
G
Geelong Gallery
Geelong Library and Heritage Centre
Geelong Ring Road Employment Precinct
Glossary
29
80
30, 82
225
Governance and Management Checklist
Grants – Community Arts and Community
Festival
Grants – Councillor Community
142-144
161-163
Grants – External
155-156
Greenway Project
Growing Our Economy Strategic Direction
164-167
93
80-92
H
Healthy Together Geelong
65-66
Hooded Plover program
95-96
How We Do Business Strategic Direction
105-116
I
Iconic Floating Christmas tree
Information Privacy
Internal Audit
Interpreter Services
80
147
145-146
226
K
Karreenga Aboriginal Action Plan
67
L
Land 400
30
Lara Town Centre Expansion Project
83
Leisure service programs
Local Government Community Satisfaction
Survey
Local Government Performance Reporting
Framework
Local Laws
68
108
107,
132-140
150
M
Major Events
Major Initiatives Update
82
14-16
Mayor
36
Mayor’s Message
10
Mission Statement
47
Moolap/Point Henry Study
30
N
National Competition Policy Compliance
Northern ARC
149
31, 65
O
Occupational Health and Safety
56-57
223
Onshore gas extraction and hydraulic fracking
Organisation Structure
95
48-49
P
Performance Highlights
Performance Statement 2014-2015
Planning Framework
1
120-128
25-26
Planning Process
27
Planning and Tourism (Division)
52
Population
5, 8
Portarlington Safe Harbour
31
Projects, Recreation and Central Geelong
(Division)
Protected Disclosure Act
53
147
R
Ramblers Road foreshore
96
Recognition of Service Awards
59-60
Recreational facilities upgrades
68
Risk Management Program
150-151
S
Staff Profile
Statutory Information
Strategy and Performance (Division)
Summary of Financial Performance
Sustainable Built and Natural Environment
Strategic Direction
T
Tourism Greater Geelong and The Bellarine
54-55
147-152
51
175-178
93-104
82-83
V
Values and Behaviours
Victorian Local Government Indicators
Vision
Values and Behaviours
Volunteers
47
171-172
2
47
61-62
W
Ward Map
33
Waste Management
95
Y
Yarra Street Pier project
31
224
Glossary
2014-2015 Annual Business Plan
The business plan the City will pursue over a 12
month period to achieve the objectives and strategies
in the City Plan.
Asset
Property owned by the City.
Best Value
The review of all services provided by Council to
ensure they meet the quality and cost standards and
the needs of the community. LGA s208A – s208G.
Capital Projects
Projects that result in the creation or improvement of
an asset.
City Plan
The Council Plan that sets out the objectives and
strategies the City will strive to achieve over a fouryear period.
CoGG
City of Greater Geelong
Council Priority Projects
Council’s key long term projects for the municipality,
many of which require funding to be secured from
State and Federal Government and/or the Private
Sector.
Councillors
Elected representatives of Council who serve a four
year term.
FTE
Full-time Equivalent Employment – 1 FTE is
equivalent to one person working 38 hours per week.
Financial Year
This document reports on the financial year from 1
July 2014 to 30 June 2015.
G21 – Geelong Region Alliance
A regional alliance of municipalities, business and
organisations to plan for the future development in
the Geelong Region.
Governance
Administration of the City’s compliance with the LGA.
Infrastructure
Long term assets / structures that provide services to
the community.
Internal Audit
An independent appraisal function which examines and
evaluates the City of Greater Geelong’s financial,
management and internal control systems.
Local Laws
Those laws under the jurisdiction of the Council and
enforced by City Staff and/or Victoria Police.
Non-capital projects
A discretionary project that does not result in the
creation of an asset.
Ordinary Council Meeting
Regular scheduled Council Meetings held twice a
month.
Performance Indicator
Indicators used to monitor the performance of the city in
achieving its objectives in the 2013-2017 City Plan.
Portfolio
A specific area of responsibility allocated to each
Councillor.
Special Council Meeting
Those Council Meetings held for special purposes and
in addition to the twice monthly ordinary Council
Meetings.
Strategic Directions
The four key areas that council will focus on over a four
year period, as outlined in City Plan 2013-2017.
Strategy
A plan to implement the long-term objectives of the
organisation. See City Plan.
Victorian Local Government Performance Reporting
Framework
The framework is made up of 66 measures
(representing service performance, financial and
sustainability categories) and a governance and
management checklist of 24 items which together build
a comprehensive picture of council performance.
Ward
Defined electoral area to which a representative is
elected as Councillor.
225
Interpreter Services
Interpreter Service
Please call the Translating and Interpreting
Service (TIS National) on 131 450 and ask
them to telephone the City of Greater Geelong
on 03 5272 5272. Our business hours are
8.30am – 5.00pm.
Arabic
‫ الرجاء االتصال بخدمة الترجمة الخطية‬،‫إذا كنتم بحاجة إلى مترجم‬
‫) على الرقم‬lan iIaN SIT( ‫والشفهية‬131 450 ‫ والطلب‬،
‫ على‬gNal G fG Ia G f T SC ‫منهم االتصال بوكالتكم‬
‫الرقم‬03 5272 5272 –Im 03:8 ‫ أوقات عملنا هي‬.
.mm0388
Croatian
Ako vam je potreban tumač, molimo nazovite
Službu za prevođenje i tumačenje (TIS
National) na 131 450 i zamolite ih da nazovu
City of Greater Geelong na 03 5272 5272.
Naše radno vrijeme je od 8.30 - 17.00 h.
Dinka
Na kɔɔr yïn athok/ raan ë thok waaric, alim ba
yup të yenë ka cï kek gɔ̈t geriic ku kɔc waar
thook thïn (TIS National) në 131 450 ku thiëc
kek bïk yup në telepun de City of Greater
Geelong në 03 5272 5272. Thää ye ɣok ke luui
aye 8.30 nhiäkdur – 5.00 thëëi.
Greek
Aν χρειάζεστε διερμηνέα, παρακαλείστε να
τηλεφωνήσετε στην Υπηρεσία Μετάφρασης και
Διερμηνείας (Εθνική Υπηρεσία TIS) στο 131
450 και ζητήστε να τηλεφωνήσουν City of
Greater Geelong στο 03 5272 5272. Οι ώρες
λειτουργίας μας είναι 8.00-5.00.
Italian
Se hai bisogno di un interprete, per favore
telefona al Servizio Traduttori e Interpreti (TIS
National) al 131 450 e chiedi loro di telefonare
alla City of Greater Geelong allo 03 5272 5272.
Il nostro orario di ufficio è dalle 8.30am alle
5.00pm.
Macedonian
Ако ви треба преведувач ве молиме јавете
се на Translating and Interpreting Service (TIS
National) на 131 450 и побарајте од нив да
се јават на City of Greater Geelong на 03
5272 5272. Нашето работно време е од 8.30
- 17.00 часот.
Mandarin
如果你需要口译员,请致电131
450联系翻译和口译服务署(TIS
National),要求他们致电03 5272
5272联系City of Greater
Geelong。我们的工作时间是8.30 – 5.00。
Russian
Если вам нужен переводчик, то позвоните в
Службу письменного и устного перевода
(TIS National) по номеру 131 450 и скажите
переводчику, что вам нужно позвонить в
City of Greater Geelong по номеру 03 5272
5272. Наш распорядок работы: 8.00 – 5.00.
Serbian
Ако вам је потребан тумач, молимо вас да
позовете Службу преводилаца и тумача
(Translating and Interpreting Service - TIS
National) на 131 450 и замолите их да
позову City of Greater Geelong на 03 5272
5272. Наше радно време је 8.00 – 5.00.
Spanish
Si necesita intérprete, llame al Servicio de
Traducción e Interpretación - Translating and
Interpreting Service (TIS National) al 131 450 y
pídales que llamen a City of Greater Geelong
al 03 5272 5272. Nuestro horario de atención
es 8.00 – 5.00.
Sudanese – Arabic
lan ( ‫ اتصل بخدمة الترجمة التحريرية والشفهية‬،‫لو داير مترجم‬
‫) بالتلفون رقم‬iIaN SIT131 450 ‫واطلب منهم يضربو تلفون‬
‫ على‬gNal G fG Ia G f T SC ‫لمجلس مدينة جيلونغ‬
‫الرقم‬03 5272 5272 ً ‫ صباحا‬0.:8 ‫ نحن بنشتغل من الساعة‬.
.‫ العصر‬0 ‫لغاية‬
Thai
หากท่านต ้องการล่าม
โปรดโทรถึงบริการแปลและล่าม (TIS National)
หมายเลข 131 450 แล ้วขอให ้เขาโทรถึง City of
Greater Geelong หมายเลข 03 5272 5272.
เวลาทาการของเราคือ 8.30am - 5.00pm.
Vietnamese
Nếu cần thông ngôn viên, xin quý vị gọi cho
Dịch Vụ Thông Phiên Dịch TIS Toàn Quốc. TIS
Toàn Quốc qua số 131 450 và nhờ họ gọi cho
City of Greater Geelong qua số 03 5272 5272.
Giờ làm việc của chúng tôi là 8.30am 5.00pm.
226
Contact Us
You can view a hard copy of the Annual Report
at any of our Customer Service Centres or
libraries.
If you would like a copy to keep, please contact
Customer Service on the number below to
arrange for one to be sent to you.
Electronic copies are available on our website
This document contains important information
about the City of Greater Geelong. If you do
not understand the content or would like further
information please contact us via one of the
following easy ways:
Web
www.geelongaustralia.com.au
Social Media
geelongaustralia
@GreaterGeelong
geelongmayor
@geelong_mayor
Email
Telephone
Pick up the phone between 8.00am and
5.00pm weekdays to call us on (03) 5272
5272.
Post
Write to us at:
City of Greater Geelong
PO Box 104
Geelong 3220
Victoria, Australia
Get online and drop us an email at:
contactus@geelongcity.vic.gov.au
Mayor and Councillors
Email
mayor@geelongcity.vic.gov.au and
councillor@geelongcity.vic.gov.au
In Person
You can always visit us at any one of our
conveniently located Customer Service
Centres:
Fax
Send us a fax on (03) 5272 4277
Geelong – Brougham Street
100 Brougham Street
Geelong West
Library, 153A Pakington Street
Belmont
Library, 163 High Street
Australasian Reporting Awards
2003-2004 Bronze
2004-2005 Silver
2005-2006 Silver
2006-2007 Silver
2007-2008 Gold
2008-2009 Silver
2009-2010 Gold (Finalist Report of the Year)
2010-2011 Gold
2011-2012 Gold
2012-2013 Gold
2013-2014 Gold
Corio
Corio Shopping Centre, Shop 4K
83A Purnell Road
Drysdale
18-20 Hancock Street
Ocean Grove
The Grove Centre
78 Presidents Avenue
Waurn Ponds
Library, 230 Pioneer Road
Photos in this document courtesy of katrinalawrence.com and City of Greater Geelong image library.
Design by fluid.com.au / studio@fluid.com.au
Paper spiel to go here in design version
227
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