4.0 Engineers in Management January 26, 2004 ES 498G: Engineering Ethics, Sustainable Development and the Law Joel Adams Jadams@uwo.ca Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.1 Key Topics 1. Professionalism, Ethics, the Code, Enforcement • Professionalism, Ethical Theory, the Code • Engineers in Industry, Management, Private Practice • Negligence, Misconduct, Incompetence, Enforcement 2. The Legal System, Torts, and Contracts • The Canadian Legal System, Business Organization • Tort Law: Standard of Care, Liability, Product Safety • Contract Law: 3. Risk Management, Engineers and the Environment • Ethics and Management of Risk • Environmental Ethics and PEO Guidelines • Sustainable Development Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.2 Last Class 1. Review of the Professional Engineers Act 1. The Code of Ethics 2. Professional Misconduct 2. Problems of Engineers in Industry • Case Studies from Andrews, Ch. 7 • Assignment • None (Discussed Position Paper) Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.3 Today’s Class 1. Problems of Engineers in Management • Introduction to Issues • Case Studies from Andrews, Ch. 8 • Assignment • Keep working on your Position Paper! • ALSO, Prepare name tags for Class Photo just after our “Coffee Break” Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.4 The Professional Engineers Act (Ontario) • “The Professional Engineers Act” (O. Reg. 941) • Links to the Ontario Regulation 941: “Code of Ethics (Section 77 of O. Reg. 941)” http://www.peo.on.ca/publications/code_of_ethics.html “Professional Misconduct (Section 72 of O. Reg. 941)” http://www.peo.on.ca/publications/guidelines2001/prof_misconduct.htm “Misconduct and Incompetence (2, 3, from Section 28)” http://192.75.156.68/DBLaws/Statutes/English/90p28_e.htm Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.5 Famous Engineers… Many in Management Leonardo da Vinci; Jack Welch, Neil Armstrong; Jimmy Carter, Frank Capra, Boris Yeltsin; Thomas Edison; Marc Garneau, Julie Payette, Bjarni Tryggvason, Alexander Graham Bell; Gary Filmon; Scott Adams; Rowan Atkinson “Mr. Bean”; Yasser Arafat, Lee Iacocca; Tom Landry; Alfred Hitchcock; Joseph Bombardier; Henry Ford; William Hewlett and David Packard; Guglielmo Marconi, George Westinghouse …and many others (adapted from F. Berruti, 2002 and other sources) Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.6 Some Western Engineers, Mostly in Management • • • • • • • • • • • • • • • • Founder and SVP of $2 Billion MDS Inc. Vice Chair of IBM Corporation SVP Sales & Distribution, IBM Corporation President & CEO, Canada Trust President, Stiller Biotechnology Commercialization Centre Chair, London Region Manufacturing Council City Engineer, London, Ontario Human Resources Manager, Ballard Power Applications Engineer, Hydrogenics (fuel cells) Development Engineer, Ember Networks (MIT spin-off) Program Manager, Microsoft Corporation Ph.D. Engineering Candidate, Cambridge University Distribution Engineer, London Hydro Customer Service Representative, Unifin International Captain and SCUBA Instructor, Sunset House, Cayman Islands Co-Founders, EK3 Technologies (Western Engineering spin-off) Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.7 Engineers in Management • Adherence to the Provincial Act • Professional Engineers in Management are still bound to the act • It is Illegal to use unlicensed personnel to do Prof. Engineering • It is Illegal to misuse Engineering titles • Unlicensed Personnel • Must perform professional engineering under P.Eng. supervision • You (P.Eng.) are obligated to correct this – How? • Misuse of Engineering Titles • Not just “Professional Engineer” but also “Engineer” • What are some common examples? Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.8 What is Professional Engineering? "professional engineer" means a person who holds a licence or a temporary licence; ("ingénieur") "practice of professional engineering" means any act of designing, composing, evaluating, advising, reporting, directing or supervising wherein the safeguarding of life, health, property or the public welfare is concerned and that requires the application of engineering principles, but does not include practising as a natural scientist; ("exercice de la profession d'ingénieur") • Definitions From Professional Engineers Act (Ontario) Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.9 Employee Reviews and Evaluations • Remember your responsibilities under the Act • Engineers are required to practise only within their competence • This duty equally applies to engineering managers, maybe more so • But, engineers can gain or regain competence… • Work Review for Accuracy • This is often done routinely, especially in safety critical industries • Purpose is to guarantee safety, improve quality, or reduce liability • Must be done with knowledge of the engineer (if practical) • Work Review to Assess Competence • Usually part of regular and ongoing performance reviews • Must clearly inform the engineer – why? Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.10 Discrimination in Management • Charter of Rights and Freedoms prohibits discrimination on the basis of: • Race • National or Ethnic Origin • Colour • Religion • Sex • Age • Mental or Physical Disability • There are some exceptions to the Charter – what are they? • Watch out for illegal practices in Interview situations: • Questions about martial status • Plans to get married, have children, etc. • What do you do? Be ready. Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.11 Special Problems related to Computers • Computer Security and Backup • Very important, especially in small office with limited resources • Software Piracy • Very common in industry (not just in residence!) • Is this legal ethical? What should engineers and managers do? • Exceptions (PEO guidelines not necessary the law): 1. Essential modification required for compatibility, used by only one person for their own needs, and is destroyed when original copy is no longer valid (e.g., licence expires) 2. Single individual backups are allowed • Liability for Errors in Computer Programs • You must check your own work (and test the program)!!! Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.12 With or Without Cause? • Can you be fired without “Just Cause”? • True • False • Can you be fired for any reason? • True • False Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.13 Valid reasons for “Just Cause” 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Serious misconduct; Habitual neglect of duty; Serious incompetence; Conduct incompatible with duties and prejudicial to the company’s business; Willful disobedience to a lawful and reasonable order of a superior in a matter of substance; Theft, fraud, or dishonesty; Continual insolence and insubordination; Excessive absenteeism despite corrective counseling; Permanent illness; and Inadequate job performance over an extended period as a result of drug or alcohol abuse and failure to accept or respond to the company’s attempt to rehabilitate. Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.14 Conditions of Termination • Termination for Just Cause • No severance required, but, make sure to document everything! • And make sure you’re right (if you’re the one firing) • Termination without Just Cause • Requires notice or equivalent pay • Amount of notice depends on law and circumstances • From two weeks to multiple years or more • Wrongful dismissal • Firing without just cause but without notice (or equiv.) • Constructive dismissal • Forced resignation, demotion, downward change in reporting function, unilateral change in responsibilities, forced transfer, and serious misconduct of the employer towards the employee Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.15 Case Studies: Problems in Management • Six Case Studies (Andrews, pg. 153- pg. 161) 1. 2. 3. 4. 5. 6. The Unlicensed Engineer Dismissal of the Offensive Engineer Conflict of Interest Errors in Plan or Specification Manipulation of Data Professional Accountability Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.16 For Case Studies, Remember… • Design Approach to Cases 1. Recognize the Need or Problem 2. Gather Information and Define the Problem 3. Generate Alternative Solutions (Synthesis) 4. Evaluate Alternatives (Analysis) 5. Decision Making and Optimization 6. Implementation • Also, Answer these Questions • Is this a Code of Ethics issue? What part? • Do engineers accept greater responsibility than others? Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.17 Case 8.1: The Unlicensed Engineer • Question • Who is responsible for this problem? Can you fire Xavier for just cause? • Comments on the Recommended Solution • What is he was license in another province but hasn’t applied for your province? • What if his licence is still being processed? • What if has never been licenced? Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.18 Case 8.2: Dismissal of Offensive Engineer • Question • What should you do, and how should you do it? • Comments on the Recommended Solution • Was this a serious offence? Is it your call? • Do you think your boss was just acting out of anger? • Do you think you’ll keep your job? • What is an alternative solution? Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.19 Case 8.3: Conflict of Interest • Question • What are your obligations – regarding your own conflict? – to point out the other conflict? • Comments on Recommended Solution • Is speaking out breaking your obligation to your employer? • When would you have an ethical obligation to speak out about the other conflict? • Could you vote for or against the standard? Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.20 Case 8.4: Errors in Plans and Specifications • Question • How far do you need to pursue this apparent discrepancy? What if it could cause injury or death rather than financial loss? • Comments on Recommended Solution • Should you document everything? • When is it okay to review his work? • Would you ever quit the job? • Would you work for them again? Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.21 Case 8.5: Manipulation of Data • Question • Is it ethical to keep this [sensitive] information confidential from the shareholders, who are the owners of the company? • Comments on Recommended Solution • What is the data was conclusive? • What can you do to indicate your concern just in case? Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.22 Case 8.6: Professional Accountability • Question • Should Eager be held accountable for the employee’s actions? What lessons, if any, could be learned from this case? • Comments on Recommended Solution • Could Eager have expected this to happen? • Why might she be held responsible? • When do you go around your boss? Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.23 Review of this Class • Topics • Engineers in Management, Issues, Case Studies • Readings • Andrews, Ch. 8, Issues and Case Studies • Assignments • Position Paper (Due Fri, Feb. 13 @ 4:00PM in Locker) Engineering Science 498G © J. Adams 2003-2004 Engineers in Management 4.24 Next Class: Monday Feb 2, 2004 • Topics • Introduction to the Problems of Engineers in Private Practice • Introduction and Discussion of Case Studies • Readings • Andrews, Ch. 9, Read Issues and Prepare Case Studies • Notes, pg. 47-48 (“Swimming Upstream”) • Notes, pg. 107-115 (“Professor…”, “Boy’s Club”) • Assignments • Keep working on Position Paper (due Feb. 13th) Engineering Science 498G © J. Adams 2003-2004