Week 1 – PUB475 Advanced Public Relations Bulletin Description: Emphasizes a management approach and application of the four-step public relations process to solving public relations problems through planning, design and production of print, broadcast and audiovisual materials used in public relations. Includes public relations case studies and problems. Review syllabus JPG, PUB475, Spring 2008 1 Course Objectives Prepare students to think and act strategically. To engage students in the process of generating public relations opportunities. To familiarize students with actual examples of public relations campaigns and initiatives. To alert students to pitfalls in public relations programming. To develop an in-depth understanding of public relations research, message development, campaign programming and campaign evaluation. To provide practical exercises in problem solving. To prepare students for assimilating theory and practice in the public relations practice. JPG, PUB475, Spring 2008 2 Student Participation Requirement Attend every class period, read assignments before class, and participate in class discussions. Case studies Prepare a brief (one page) PowerPoint overview containing the following elements: A brief summary of the case Two strengths of the appeal Two weaknesses of the appeal Identification of the key tactic Bring both a hardcopy and softcopy on disk or flash drive to class so you may moderate the discussion if called upon. JPG, PUB475, Spring 2008 3 Grades Attendance and class participation Quizzes and occasional class assignments Midterm exam Two written reports accompanied by oral presentations in class Written reports must be typed, double-spaced, be no longer than three pages and no shorter than two pages. JPG, PUB475, Spring 2008 4 Written report #1 Research an actual public relations campaign Either contact an organization directly or rely on case study reports in various library books, the Internet and/or journals. This report should evaluate all campaign elements based on the RPCE model. Come to class February 2 prepared to discuss the proposed topic of their project. Report due March 16. JPG, PUB475, Spring 2008 5 Written report #2 Two-page proposal outlining a strategic public relations campaign for some aspect of EKU The University itself, one of the academic units, the athletic department, etc. The proposal must be written in strict RPCE format and must include all elements of the four-step process. Each proposal must recommend research, planning, communication and evaluational procedures, Including but not limited to elements such as target audiences, messaging, programming, outreach material, calendars, budgets and legal ramifications. Final project due April 20. JPG, PUB475, Spring 2008 6 Tentative Schedule Week 1: Week 2: Week 3: Week 4: Week 5: Week 6: Week 7: Week 8: Introduction and the Public Relations process The Four Steps Strategic Methodologies Case Study Focus (Research -- Bhopal) International public relations Report Topics Due Communication Theory Communication and public opinion EXAM ONE Case Study Focus (Planning -- Nestle) Public Relations Ethics Public Relations Law Case Study Focus (Communication -- Kodak) Corporate Communication, Internal Communication and Community Relations JPG, PUB475, Spring 2008 7 Tentative Schedule Week 9: Week 10: Week 11: Week 12: Week 13: Week 14: Week 15: Week 16: Spring Break Media and media relations Case Study Focus (Communication -- Tylenol) Written Report No. 1 due Governmental, Consumer and Investor Relations Case Study Focus (Evaluation -- Swissair) Crisis Management Integrated Marketing Communications Industrial and Graphic Design Discussions Regarding Written Report #2 Written Report No. 2 due Final assessment and wrap-up JPG, PUB475, Spring 2008 8 Public Relations practice Public relations is a business. PR practitioners play a role as part of the ensemble. Public Relations is a profession. It has codified rules and practices that define it. JPG, PUB475, Spring 2008 9 Professionalism in the practice of Public Relations (Bernays) 1. 2. 3. 4. 5. 6. 7. A codified body of knowledge and a growing bank of theoretical literature, precedents and case studies. Insight into human behavior and the formulation and movement of public opinion. Skill in the use of communications tools, social science technology, and persuasion to affect opinions, attitudes and behaviors. Academic training including the PhD, offered in colleges throughout the world, and professional development available through a multiplicity of professional societies. A formal code of ethics. A service that is essential in contemporary society. Nobility of purpose in harmonizing private and public interests – thus enabling individual self-determination and democratic societies to function. JPG, PUB475, Spring 2008 10 Building an Ethical Reputation Word-of-mouth communication Can be negative or positive Ethical issues Reciprocal relationships Hiring away employees Reporting income Claiming or sharing credit JPG, PUB475, Spring 2008 11 What does “PR” include? Media Relations Community Relations Employee Relations Financial Communications Advertising Promotions Special Events Management Training JPG, PUB475, Spring 2008 12 Financial Public Relations Role within corporation Role within the financial community The Annual Report as a communication vehicle Key components: marketing materials and 10K JPG, PUB475, Spring 2008 13 Ethnic Target Markets Growth of minorities Regional issues Effective strategy includes: Special events Personalize products Target ethnic media Review all messages for bias, stereotypes, etc. JPG, PUB475, Spring 2008 14 Creative Execution Client reviews Institutional approvals Approvals Delegation “Concur” and “non-concur” Internal, e.g. Board of Directors External, e.g. government agencies (FDA, etc.) Media reviews Embargos JPG, PUB475, Spring 2008 15 Typical corporate organization Board of Directors Product Division #1 Product Marketing Product Development President / CEO Human Resources Worldwide Marketing & Sales Corporate Communications Product Manufacturing Corporate / Brand Advertising Corporate Finance Corporate Legal Community Affairs Product Advertising Distribution / Supply Chain Product Sales JPG, PUB475, Spring 2008 16 For next class Go buy your books. Read: Cutlip – Chapter 1 Center – Chapter 1 JPG, PUB475, Spring 2008 17