BUSINESS PLAN Organisation Name Contact Address Telephone Mobile The Business Plan CONTENTS PAGE Page No. Contents 1. Summary and Introduction 1.1 1.2 1.3 2. Service / Product 2.1 3. Position of the Market Customers / Service Users Competitors Suppliers Market Research Marketing 4.1 4.2 4.3 5. SWOT Analysis The Market 3.1 3.2 3.3 3.4 3.5 4. Business Idea Social Purpose Qualifications / Accreditations Advertising & Promotion Location of Organisation Pricing Finance 5.1 5.2 5.3 5.4 5.5 Cashflow Forecast Cashflow Summary Breakeven Analysis Profit & Loss Account Balance Sheet 6. Management & Operations 7. Future Plans & Goals 8. Appendices i. ii. Curriculum Vitaes Qualifications, Registrations and Quality Standard Documentation 1. SUMMARY AND INTRODUCTION 1.1 Business Idea Describe in detail the ‘business idea’, the intended status of the organisation eg registered charity, social firm, where it will be located and who will run it (including any additional personnel). What insurance and licences (if applicable) will the organisation require? 1.2 Social Purpose What is the social purpose of running this enterprise? Who will benefit? Why is there a need for the social enterprise? enterprise meet this need? How will running the social 1.3 Qualifications / Accreditations Please detail any qualifications, accreditations and / or quality standards required to be held / met for the type of business activities to be undertaken. Will training be required for management and any additional personnel? (If so, what?) 2. SERVICE / PRODUCT Describe the service(s) the organisation will provide to customers and / or the product(s) to be sold. Comment on the equipment to be used and how this shall be funded. What stock and materials will require to be purchased and again how shall this be funded? Indicate the type of premises required, whether they are to be bought or rented and also how these will be funded. 2.1 SWOT Analysis STRENGTHS WEAKNESSES OPPORTUNITIES THREATS 3. THE MARKET 3.1 Position of the Market Is the market for the intended service/product growing, static or in decline? Detail how this information was sourced. 3.2 Customers / Service Users Please give an overview of potential customers / service users, then complete the customer profile table below. Customer / Service User Profile CUSTOMER / SERVICE USER TYPE NEED FOR SERVICE/PRODUCT CUSTOMER / SERVICE USER TYPE 3.3 NEED FOR SERVICE/PRODUCT Competitors Who else supplies a similar service/product to that of the organisation’s within its catchment area? Please comment on the number of organisations to be potentially competed against and then complete the table below. COMPETITOR PRODUCT / SERVICE STRENGTH / WEAKNESS PRICE 3.4 Suppliers Please list the suppliers which have been identified for the organisation, detailing their availability to provide stock promptly, their delivery terms and whether they provide discounts and credit. SUPPLIER (Name & Address) 3.5 PRODUCT RANGE (incl. price comparisons) REASON FOR USE Market Research What type of market research has been carried out to gain information on the above ie customers, competitors and suppliers? Please detail each one in turn, providing copies of any data and questionnaires used to obtain your information. Customers: Competitors: Suppliers: 4. MARKETING 4.1 Advertising & Promotion Complete the table below, outlining the different promotional methods intended to promote and advertise the organisation, stating which customer group will be targeted with each. PROMOTIONAL METHOD (incl. chosen supplier and prices) TARGET CUSTOMER GROUP Annual Marketing Plan MARKETING ACTIVITY JAN FEB MAR APR Summary of Marketing Plan Please provide details on the above activities. MAY JUNE JULY AUG SEPT OCT NOV DEC 4.2 Location of the Organisation Where will the organisation be located? Are the premises in the right location for the type of business activity being undertaken? 4.3 Pricing How shall the service / product be costed (taking into consideration the price of materials, labour and overheads)? Please give examples of how selling prices have been arrived at. 5. FINANCE 5.1 Pre-start INCOME Sales – cash Sales – credit VAT (Output) Owners Investment (if applicable) Grants – Grants – Loans – Loans – Other Income TOTAL INCOME EXPENDITURE Materials / Stock Other Direct Costs Employment Costs - direct Employment Costs – indirect Insurances Rates Rent Heat & Light Repairs & Maintenance Postage & Stationery Advertising & Publicity Telephone Motor Expenses Travel & Subsistence Professional Fees Leasing Charges Interest - Overdraft Interest – Loans / HP Other Finance Charges Repayments – Loans / HP Capital Expenditure Personal Drawings Other Expenditure VAT (Input) VAT (Payments / Receipts) TOTAL EXPENDITURE SURPLUS / DEFICIT OPENING BANK BALANCE CLOSING BANK BALANCE Cashflow Forecast 1 2 3 4 5 6 7 8 9 10 11 12 TOTAL Accruals 5.2 Cashflow Summary 5.3 Breakeven Analysis Complete a Breakeven Analysis for the organisation below, to determine the sales figure it must reach before it will be making enough profit to cover its overheads. Formula Break Even Point: Fixed Costs = Target Sales Figure Profit Margin 5.4 Projected Profit & Loss Account as at YEAR 1 £ SALES less: Direct Costs Materials / Stock Direct Employment Costs Other Direct Costs Total Direct Costs GROSS PROFIT less: Overheads Indirect Employment Costs Insurance Rent & Rates Heat & Light Repairs & Maintenance Postage & Stationery Advertising & Publicity Telephones Travel & Motor Expenses Professional Fees Leasing Charges Interest – Overdraft Interest – Loan / HP Other Financial Charges Other Expenditure Depreciation Total Overheads TRADING PROFIT / (LOSS) Grants Insert Funder Insert Funder Insert Funder Total Grants NET PROFIT / (LOSS) £ 5.5 Projected Balance Sheet as at YEAR 1 £ Fixed Assets Cost Cumulative Depreciation NET FIXED ASSETS Current Assets Stock & Work in Progress Trade Debtors Prepayments Cash on Hand / In Bank TOTAL Current Liabilities Trade Creditors Accruals Taxation VAT PAYE / IN HP Creditors Bank Overdraft NET CURRENT ASSETS / LIABILITIES less: Loans Insert Provider Bank Other TOTAL NET ASSETS CAPITAL ACCOUNT add: Profit for Period less: Drawings £ 6. MANAGEMENT & OPERATIONS Detail how the organisation will be run in terms of management? Who will be responsible for marketing, sales and maintaining the finance systems? Give an outline of how the organisation shall operate on a day to day basis, noting hours of business and explaining the system to be used to bill customers / service users for services and / or products supplied. 7. FUTURE PLANS & GOALS What opportunities may there be for the organisation in the future? Are there any plans to extend the service / product range or to expand business operations through time? 8. APPENDICES