Minnesota Depar tment of Human Ser vices Of fice of Inspector General Licensing Division Nov 19 and Dec 4, 2013 COUNTY LICENSING FUNCTIONS UNDER 245D LEARNING OBJECTIVES Understand the following about 245D home and community based services (HCBS) Implementation of 245D 245D services & settings 245D license types Foster care homes & community residential settings Resources – information & contacts Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 2 IMPLEMENTATION Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 3 SCOPE & APPLICABILIT Y Scope The 245D HCBS Standards govern the provision of home and community -based services to persons with disabilities and people age 65 and older. Applicability Applies to services defined in the HCBS disability and elderly waiver plans, and to semi -independent living services (SILS) and ICFs/DD provided to persons with developmental disabilities. Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 4 245D IMPLEMENTATION; PHASE 1 First phase of the 245D HCBS standards passed by the 2012 Minnesota Legislature Required licensure of services that were previously unlicensed Implementation delayed, DHS required to obtain additional provider input on the license fees Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 5 245D IMPLEMENTATION; PHASE 2 Second phase of the 245D HCBS standards and fees passed by the 2013 Minnesota Legislature 245D license application process begins July 2013 245B DD services standards will be repealed Dec. 31 , 2013, these services will be licensed under 245D 245D becomes ef fective Jan. 1 , 2014 Technical assistance visits with providers new to DHS Licensing will begin July 2014 License reviews with all other providers will begin July 2015 Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 6 SERVICES & SETTINGS Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 7 SETTINGS Person’s home This is a person’s own home or the person’s family home Community -based setting This is an unlicensed, integrated setting used by and for persons with and without disabilities, side -by-side in the community Licensed residential or day services setting This is a licensed program location or facility controlled by a license holder Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 8 BASIC SUPPORT SERVICES Basic supports and services provide assistance and supervision and may be provided in a person’s home: 24-hour emergency assistance Companion services, excluding the Senior Companion Program Homemaker, excluding MDH licensed home care providers and cleaning services only Night supervision Personal support Respite care Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 9 INTENSIVE SUPPORT SERVICES Intensive supports and services provide training, habilitation or rehabilitation in addition to assistance and supervision and include: Intervention support services In-home support services Day services Employment services Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 10 INTERVENTION SUPPORT SERVICES Intervention support services may be provided in a licensed day or residential setting, a person’s home, or in community -based settings: Behavioral support for children or adults Crisis respite for children or adults Specialist services for children or adults Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 11 IN-HOME SUPPORT SERVICES In-home support services may be provided in a person’s home or in community -based settings: In-home family support Independent living skills training, not ILS therapies Semi-independent living services Supported living services In-home services may not be provided in licensed settings or in the home of the provider or the provider’s staf f Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 12 RESIDENTIAL SUPPORTS & SERVICES Residential supports & services may be provided in a licensed residential setting and in community -based settings: Foster care services applies only to foster care services defined & funded under one of the disability waivers (CAC, CADI, or BI) excludes foster care funded only by GRH (with or without DOC) and EW/AC foster care services and customized living services Supported living services Residential services provided in an ICF/DD Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 13 DAY AND EMPLOYMENT SERVICES Day services may be provided in a licensed day services facility and in community -based settings: Day training and habilitation (DT&H) Prevocational Structured day Employment services may be provided in community -based settings: Supported employment Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 14 WAIVER SERVICES NOT LICENSED UNDER 245D Adult Day Care Assistive Technology Caregiver Living Expenses Caregiver Training and Education Case Management Chore Ser vice Consumer Directed Community Suppor ts Customized Living Ser vices Environmental Accessibility Adaptations Extended Home Care Ser vices Extended Home Health Aide Extended Per sonal Assistant Nov 19 & Dec 4, 2013 Extended Private Duty Nursing EW Foster Care Ser vices Family Training and Counseling Home Delivered Meals Housing Access Coordination ILS Therapies Per sonal Emergency Response Residential Care Specialized Supplies and Equipment Transpor tation Transitional Ser vices EW/AC Ser vices, except for Homemaker, Companion & Respite County Licensing Functions Under 245D 15 ADDITIONAL DHS LICENSED SERVICES AND PROGRAMS NOT LICENSED UNDER 245D Child care: family - or centered-based Chemical dependency treatment programs Detoxification programs Independent living assistance for youth Mental health centers & clinics Mental health residential treatment for adults MN sex offender program Nov 19 & Dec 4, 2013 Children’s residential facilities, including: Children’s residential care CD treatment Detention Group residential setting Mental health treatment services Secure programs (DOC jurisdiction) Shelter care services Transitional services County Licensing Functions Under 245D 16 245D LICENSE TYPES Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 17 245D-HCBS PROGRAM LICENSE A provider is required to obtain a single 245D-HCBS program license to provide services statewide The provider must identify on the 245D application which services will be provided under the 245D -HCBS license The provider may only identify services the provider is qualified to provide (refer to the Community -Based Services Manual) The services identified on the application will be used by MHCP Provider Enrollment to complete the provider’s record review Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 18 TYPES OF 245D FACILITY LICENSES 245D-Community Residential Setting license (245D -CRS) Licensed under sections 245D.21 – 245D.26 245D-Day Services Facility license (245D -DSF) Licensed under sections 245D.21 – 245D.22; and 245D.27 to 245D.31 245D facility licenses operate as a satellite license under the 245D-HCBS program license A provider must have 245D-HCBS program license in order to hold a 245D satellite facility license Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 19 ADULT MENTAL HEALTH CERTIFICATION 245D.33 Providers licensed under 245D will have the option of applying for adult mental certification The certification may be applied to all or some services or facilities operated by the provider The 245D license certificate will identify which services and facilities are covered by the certification DHS Licensing will monitor for compliance with the certification standards The certification standards are over and above other 245D standards Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 20 245D-CRS STANDARDS 245D.21 Facility Licensure Requirements and Application Process. 245D.22 Facility Sanitation and Health. 245D.23 Community Residential Settings; Satellite Licensure Requirements and Application Process. Nov 19 & Dec 4, 2013 245D.24 Community Residential Settings; Physical Plant and Environment. 245D.25 Community Residential Settings; Food and Water. 245D.26 Community Residential Settings; Sanitation and Health. County Licensing Functions Under 245D 21 245D.21 FACILIT Y LICENSURE REQUIREMENTS AND APPLICATION PROCESS. This section applies to both community residential settings and day services facilities. Subdivision 1 . Community residential settings and day service facilities. Subd. 2. Inspections and code compliance. Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 22 245D.22 FACILIT Y SANITATION AND HEALTH This section applies to both community residential settings and day services facilities. Subdivision 1 . General maintenance Subd. 2. Hazards and toxic substances Subd. 3. Storage and disposal of medication Subd. 4. First aid must be available on site Subd. 5. Emergencies Subd. 6. Emergency equipment Subd. 7. Telephone and posted numbers. Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 23 245D.23 COMMUNIT Y RESIDENTIAL SETTINGS; SATELLITE LICENSURE REQUIREMENTS AND APPLICATION PROCESS This section and others that start with “Community Residential Settings” apply only to the CRS requirements. Subdivision 1 . Separate satellite license required for separate sites Subd. 2. Notification to local agency Subd. 3. Alternate overnight supervision Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 24 245D.24 COMMUNIT Y RESIDENTIAL SETTINGS; PHYSICAL PLANT AND ENVIRONMENT Subdivision 1 . Occupancy Subd. 2. Common area requirements Subd. 3. Bedrooms Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 25 245D.25 COMMUNIT Y RESIDENTIAL SETTINGS; FOOD AND WATER Subdivision 1 . Water Subd. 2. Food Subd. 3. Food safety Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 26 245D.26 COMMUNIT Y RESIDENTIAL SETTINGS; SANITATION AND HEALTH Subdivision 1 . Goods provided by the license holder. Subd. 2. Personal items. Subd. 3. Pets and service animals Subd. 4. Smoking in the residence Subd. 5. Weapons Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 27 FOSTER CARE HOMES & COMMUNITY RESIDENTIAL SETTINGS Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 28 FOSTER CARE HOMES & COMMUNIT Y RESIDENTIAL SETTINGS 245D services that may be provided in a child or adult foster care home or a community residential setting include: Supported living services Foster care services Out-of-home crisis respite Out-of-home respite If any of these services (or any other 245D services) are provided by the foster care license holder, the foster care license holder must obtain a 245D -HCBS program license, even if the provider is serving one person. Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 29 COUNT Y LICENSING AUTHORIT Y FOR 245D 245A.16 Standards For County Agencies and Private Agencies Subdivision 1 . Delegation of authority to agencies. (f) During implementation of chapter 245D, the commissioner shall consider: (1) the role of counties in quality assurance; (2) the duties of county licensing staff; and (3) the possible use of joint powers agreements, according to section 471 .59, with counties through which some licensing duties under chapter 245D may be delegated by the commissioner to the counties. Any consideration related to this paragraph must meet all of the requirements of the corrective action plan ordered by the federal Centers for Medicare and Medicaid Services . Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 30 FAMILY ADULT FOSTER CARE HOME ONE OR MORE RESIDENTS RECEIVE 245D SERVICES A family AFC home is licensed under Rule 203 The AFC license holder does live in the AFC residence If supported living services, foster care services, crisis respite or respite services are provided by the license holder to any residents in the home, the license holder: must obtain a 245D-HCBS program license; and is exempt from certain AFC license requirements Family AFC homes will remain licensed as AFC homes The county licensing agency will perform the licensing functions for these AFC licenses Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 31 FAMILY ADULT FOSTER CARE LICENSE LICENSE HOLDERS WITH A 245D -HCBS LICENSE AFC Exemptions 245D Requirements a) 9555.61 85 Foster Care Training, (including VA maltreatment under 245A .65) a) 245D.09 Staffing Standards b) 9555.6225 Sanitation and Health c) 9555.6245 Per sonal Record of Resident in Foster Care b) 245D.05 Health Needs c) 245D.095 Record Requirements d) 245D.04 Service Recipient Rights d) 9555.6255 Resident's Rights e) 9555.6265 Safeguards for Cash Nov 19 & Dec 4, 2013 e) 245D.06 Protections, subd. 4. Funds and property County Licensing Functions Under 245D 32 CORPORATE ADULT FOSTER CARE HOME NOT ALL RESIDENTS RECEIVE 245D SERVICES A corporate AFC home is licensed under Rule 203 The AFC license holder does not live in the AFC residence If supported living services, foster care services, crisis respite or respite services are provided by the license holder to some, but not all residents in the home, the license holder: must obtain a 245D-HCBS program license; and is not exempt from AFC license requirements These corporate AFC homes will remain licensed as AFC homes The county licensing agency will perform the licensing functions for these AFC licenses Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 33 CHILD FOSTER CARE HOME ONE OR MORE RESIDENTS RECEIVE 245D SERVICES A child foster care home, either family or corporate, is a home licensed under MN Rules, parts 2960.3000 to 2960.3340 If supported living services, foster care services, crisis respite or respite services are provided by the license holder to any residents in the home, the license holder must obtain a 245DHCBS program license Child foster care homes will remain licensed as child foster care homes The county licensing agency will perform the licensing functions for child foster care licenses Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 34 COMMUNIT Y RESIDENTIAL SETTING (CRS) ALL RESIDENTS RECEIVE 245D SERVICES A community residential setting is a home licensed under 245D according to standards in sections 245D.21 – 245D.26 The community residential setting license holder does not live in the home All residents in the home receive supported living services, foster care services, or crisis respite services from the CRS license holder Once a home is licensed as a CRS it will remain a CRS regardless of future admissions or discharges The county agency will perform licensing functions for the CRS according to the CRS standards in 245D Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 35 245D-CRS LICENSING FUNCTIONS Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 36 CONVERSION FROM AFC TO CRS Any corporate AFC license required to convert will do so through the online 245D license application system either when: the provider applies for the 245D-HCBS program license; or the provider is converting one or more existing DD services licenses under 245B to a single 245D-HCBS program license The 245D-CRS license will be assigned a new license number upon conversion due to IT limitations Licenses that are converted, either AFC or 245B, are not new or initial licenses; the conversion is service class update This means that license history is maintained for all licenses with a converted service class DHS Licensing will provide a list of the converted license numbers to the county agencies and providers Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 37 CRS LICENSE TERMS AND CHANGE OF TERMS The terms of the existing corporate AFC license will transfer to the 245D-CRS license upon conversion Each 245D-CRS license will include terms for the age of residents and the capacity of the home Beginning 1/1/2014, the county will process any change in terms to a 245D-CRS licenses in the same manner as the AFC license The form used for change of terms of an AFC license is being updated to include CRS Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 38 CRS LICENSE APPLICATION Beginning 1/1/2014, the county will receive and approve applications for new CRS licenses in the same manner as adult foster care licenses The AFC license application form is being updated to include CRS Counties retain the authority to collect licensing fees under section 245A .10, subd. 2(e), which states in part: For purposes of adult foster care and child foster care licensing, and licensing the physical plant of a community residential setting , under this chapter, a county agency may charge a fee to a corporate applicant or corporate license holder to recover the actual cost of licensing inspections, not to exceed $500 annually. [Emphasis added.] Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 39 CRS LICENSE RENEWAL Beginning 1/1/2014, the county agency will renew CRS licenses in the same manner they renew AFC licenses The converted CRS license will retain the renewal schedule established by the county when it was an AFC license Forms used for renewal of AFC licenses are being updated to include CRS Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 40 CRS LICENSING ACTIONS Beginning 1/1/2014, the county will issue correction orders and recommend negative actions for CRS licenses in the same manner as AFC licenses Forms used for AFC correction orders and negative action recommendations are being updated to include CRS Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 41 BACKGROUND STUDIES DHS Licensing will monitor for license holder compliance with background study requirements for 245D -CRS applicants and license holders under section 245A .04 and chapter 245C under the 245D-HCBS program license Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 42 FINES Under section 245A .07, subd. 3, fines assessed against a license holder that holds a license to provide home and community based services, as identified in section 245D.03, subdivision 1 , and a community residential setting or day services facility license under chapter 245D where the services are provided, may be assessed against both licenses for the same occurrence, but the combined amount of the fines shall not exceed the amount specified in this clause for that occurrence. This same provision currently applies to residential program providers holding both a 245B license for residential habilitation/supported living services license and a foster care license. Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 43 CRS VARIANCES Under section 245A .16, subdivision 1(a)(7), variances for community residential setting licenses under chapter 245D may only be issued by the commissioner. Beginning 1/1/2014, the county may recommend variances for a CRS license in the same manner as for non -delegated AFC license variances Forms used for recommending AFC license variances are being updated to include CRS Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 44 ALTERNATE OVERNIGHT SUPERVISION Under section 245A .11 , subd. 7(d), a variance granted before 01/01/2014, for an AFC home must transfer with the license when the license converts to a 245D-CRS license. The terms and conditions of the variance remain in ef fect as approved at the time the variance was granted . Under section 245A .11 , subd. 7a, the option of issuing an alternate overnight supervision technology license for an AFC home also applies to a 245D -CRS license. Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 45 ALTERNATE OVERNIGHT SUPERVISION, CONT’D Beginning 1/1/2014, the county will process requests for a variance for alternate overnight supervision for a CRS license or a 245D-CRS alternate overnight supervision license in the same manner as for an AFC license Forms used for recommending an alternate overnight supervision variance or license for an AFC license are being updated to include CRS Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 46 ADULT MENTAL HEALTH CERTIFICATION A provider may apply for an adult mental health certification for their 245D-HCBS or 245D-CRS license(s) under section 245D.33 The certification standards under 245D.33 are the same as 245A .03, subd. 6a Under section 245A .03, subd. 7(d)(2), a 245D-CRS license, that would otherwise be subject to the decreased license capacity is exempt when the provider's beds occupied by residents whose primary diagnosis is mental illness and the provider is certified under the requirements in section 245D.33 Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 47 ADULT MENTAL HEALTH CERTIFICATION, CONT’D Beginning 1/1/2014, the county will monitor provider compliance with the adult mental health certification standards for 245D CRS licenses Forms used for adult mental health certification for an AFC license are being updated to include CRS Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 48 LICENSING MORATORIUM The licensing moratorium established under section 245A .03, subd. 7, applies to community residential settings It states that the commissioner shall not issue an initial license for a community residential setting licensed under chapter 245D . The exceptions allowed to the moratorium under this subdivision apply to community residential settings meeting the same criteria set out for foster care homes. Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 49 COUNTY & DHS PARTNERSHIP Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 50 CONNECTIONS & PARTNERSHIPS The DHS Licensing Division’s Family Systems and Home and Community -based Services (HCBS) Units work together to coordinate licensing functions for residential programs governed under 245D and the foster care licensing requirements Continuing our partnership with the county licensing agencies remains a critical function in ensuring the goals of regulation are achieved; protection of health, safety and rights of persons served by these licensed programs Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 51 ONGOING COMMUNICATION County licensors who observe possible violations of the 245D HCBS program license requirements should report those concerns to the DHS Licensing Division Intake line at (651) 431 -6600 County licensors may contact a HCBS licensor directly to discuss provider concerns by calling (651) 431 -6500 and follow the prompts to speak to the on call HCBS licensor HCBS licensors will reach out to county licensors when they observe possible violations under the foster care license or the CRS license requirements. Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 52 STATUS OF 245D APPLICATION PROCESS There are an estimated 1 ,600 providers that have to obtain a 245D-HCBS program license As of 11/15/2013 approximately 925 providers have either started or completed an application DHS Licensing will ensure that complete applications received on or before Dec 1 will be approved for licensure ef fective Jan. 1; providers are responsible for timely submission of the application Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 53 RELATED REQUIREMENTS Minnesota Health Care Program (MHCP) enrolled providers were required to complete the provider record review which began in Dec 2012 Providers who did not complete their record review by Sept 30, 2013 had their category of service (COS) end resulting in their being unable to bill for services until they resolved the issue Providers who need to submit a copy of their current license to complete the record review must contact the correct licensing authority to obtain it; they should contact the county for a foster care license or MDH for a health license; the DHS HCBS Licensing Unit does have access to and cannot provide these certificates Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 54 CLARIFICATION OF REQUIREMENTS Some providers have confused the record review requirements with the need to obtain a 245D -HCBS license; assuming completion of one meant completion of the other The record review and the 245D license application are separate requirements; a provider does not have to complete one to do the other MHCP Provider Enrollment and the HCBS Licensing Unit each operate a help desk to provide assistance with the respective requirements; providers have assumed these are the same and may not get necessary assistance as a result Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 55 ACTION NEEDED NOW County licensing agencies can reach out to providers of services that will become subject to 245D on Jan. 1 , 2014, if they suspect the provider has not yet applied for the 245D license. County agencies may refer to DHS Bulletin #13 -56-02 issued 9/5/2013 for additional information on the transition to a centralized waiver provider system. This includes hosting onsite DHS provider waiver record review and 245D license application training (page 14). Ensuring providers are contacting the correct help desk for assistance with the 245D license application is also essential. Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 56 INFORMATION & RESOURCES Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 57 DHS ONLINE INFORMATION RESOURCES Go to the DHS Home Page at www.dhs.state.mn.us/ and select your area of interest: From General Public - select Licensing Go to DHS licensed programs Select - Home and Community-Based Services From Partners & Providers - select Health Care Go to Minnesota Health Care Program (MHCP) Enrolled Providers – Home Select provider type – Waiver and Alternative Care (AC) for provider resources & requirements Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 58 MORE DHS ONLINE RESSOURCES From Partners & Providers - select Continuing Care then Disability Services Go to Programs and services Select A-Z of DSD initiatives, programs and services Go to HCBS Waiver Provider Standards for background and updates From Partners & Providers – select County and Tribes Go to Manuals Select Community -Based Services Manual (CBSM), previously the Disability Services Program Manual (DSPM) for service descript Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 59 CHANGES TO LICENSING FORMS The Family Systems Unit provides forms for county licensors that are available online from the DHS Licensing webpages. Forms will be updated to reflect the inclusion of the new 245D CRS license. Expect changes to the forms listed under these sections: General Licensing – Section A Adult Foster Care – Section D Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 60 MHCP PROVIDER CALL CENTER For questions about fee -for-ser vice coverage policies and billing procedures provided to Minnesota Health Care Programs (MHCP) recipients, contact the Provider Call Center or email Healthcare -Providers: Hours: 8 a.m. to 4:15 p.m. Monday through Friday (closed 1 2:00 to 1 2:45 p.m.) Email: dhs.healthcare-providers@state.mn.us Voice: (651) 431 -2700 or 1-800-366-5411 TT Y: 711 or 1-800-627-3529 Fax: Call the Provider Call Center for the correct number to use if you need to fax information or use the fax number that is on the form you are faxing . Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 61 HCBS LICENSING UNIT CONTACTS 245D License Application: For questions about completing the online 245D license application or navigating the DHS eLicensing system please call 651-431-6624. Hours: 8:00am to 4:30pm Monday through Friday 245D Home and Community -Based Services (HCBS) Standards: Please email questions about the new licensing standards for HCBS providers to DHS.245Dlicensehelp@state.mn.us. Other DHS Licensing Questions: Licensing Division general information line (651) 431 -6500 Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 62 FAMILY SYSTEMS UNIT CONTACTS E-mail at: dhs.familysystemstechassistance@state.mn.us Call (651) 431-6500, press 4, then press 5 Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 63 QUESTIONS? Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D 64 THANK YOU! Nov 19 & Dec 4, 2013 County Licensing Functions Under 245D Re m e m b e r to visit the online r e s o u rc e s o f te n to o b t a i n u p d a te d information 65