EMC Data Domain
Framework - Shared
Pre-Engagement Questionnaire
Date: Month Day, Year
Prepared for:
Prepared by:
University of Florida
EMC / Data Domain
2124 NE Waldo Rd – Suite 2101
CNS ERP Infrastructure
Gainesville, FL 32609
USA
3000 Bayport Drive
Suite #900
Tampa, FL 33607
Date: <SOW Date>
EMC SOW Number: <SOW Number>
This Questionnaire is the Confidential Information of EMC Corporation.
Q111
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T.S. Service Kit: Questionnaire
Test Plan
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Table of Contents
Description ..............................................................................................................................1
Section 1 – EMC Contact Information and Project Details..................................................2
Section 2 – Customer Address and Contact Information ...................................................3
Test Plan
Section 3 – Environmental Specifications and Site Preparation ........................................5
General for all Data Domain System(s) ................................................................................................ 5
Section 4 – Rack / Power Specifications ..............................................................................6
Section 5 – Solution / Environment Details ..........................................................................7
Section 6 – EMC Data Domain System Configuration .........................................................8
Interface Mapping Table ....................................................................................................................... 8
Section 7 – NAS Protocols...................................................................................................11
Section 9 – Miscellaneous Configuration Options and Connectivity ..............................12
List of Tables
Table 1.
Appliance Implementation Services ...................................................................1
Table 2.
SOW Based Custom Services .............................................................................1
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T.S. Service Kit: Questionnaire
Description
This document provides the questions to obtain customer-specific information required to properly perform the
EMC® Data Domain® implementation on a customer’s system. The data collected is used to develop the Data
Domain information necessary to proceed with the delivery of the engagement.
Table 1. Appliance Implementation Services
Use Case
Sections to Complete
Appliance Implementation
1, 2, 4, 5, 6 and review Section 3 for environment and installation details
CIFS / NFS / AD Authentication
As appliance implementation plus appropriate table(s) in Section 7
Large Cap Installation
As appliance installation
Mainframe
As appliance implementation plus Mainframe Connectivity table in Section 9
DDBoost
As appliance implementation plus DDBoost table in section 8
Retention Lock
As appliance implementation plus Retention Lock Parameters table in Section 9
Migration
As appliance implementation plus Migration Parameters table in Section 9
Table 2. SOW Based Custom Services
Service or Activity
Sections to Complete
Custom Service
Fill out sections as appropriate
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Section 1 – EMC Contact Information and Project Details
Account Executive (AE) (Sales Representative)
AE First Name
Greg
AE Last Name
Shipley
AE Phone #
727-560-8429
AE Phone Ext.
AE Cell Phone #
727-560-8429
AE Email
greg.shipley@emc.com
Leitz
Technical Consultant (TC) (Customer Engineer)
TC First Name
Ray
TC Last Name
TC Phone #
727-902-0927
TC Phone Ext.
TC Cell Phone #
727-902-0927
TC Email
ray.leitz@emc.com
Project Details
SOW #
SF.com Opportunity ID
PAS ID
Customer Requested Install Date
EMC Data Domain Framework - Shared
As soon as
feasible / possible
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Section 2 – Customer Address and Contact Information
Primary Technical Contact Information
Company Name
University of Florida C/O Wastepro USA
Primary Contact First Name
Allen
Primary Contact Last Name
Primary Contact Phone #
352 871-7688
Primary Contact Phone Ext.
Primary Contact Cell Phone #
Rout
Primary Contact Email
asr@ufl.edu
Shipping Address and Contact Information
Street Address
56 Marietta St. NW
State
GA
ZIP
Site Contact First Name
Allen
Site Contact Last Name
Site Contact Phone #
352 871-7688
Site Contact Phone Ext.
Site Contact Mobile Phone #
30303
Site Contact Email
City
Atlanta
Country
USA
Rout
asr@ufl.edu
Site access requirements
Installation Address and Contact Information
Street Address
same
City
State
ZIP
Secondary Technical Contact
First Name
Secondary Technical
Contact Last Name
Secondary Technical Contact
Phone #
Secondary Technical
Contact Phone Ext.
Secondary Technical Contact
Mobile Phone #
Secondary Technical
Contact Email
Country
Install Location (Rack #, Row,
Tile, etc.)
Site access requirements
(Please advise us if a security
clearance is required to access
facilities)
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Field Service Address and Contact Information (Security Desk \ Check-in Location)
Street Address
same
City
State
ZIP
Site Contact First Name
Site Contact Last Name
Site Contact Phone #
Site Contact Phone Ext.
Site Contact Mobile Phone #
Site Contact Email
Country
Site access requirements
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Section 3 – Environmental Specifications and Site Preparation
General for all Data Domain System(s)
To ensure an efficient implementation, proper power, floor space, rack space, cooling, networking, and cabling
are critical, and need to be determined and completed by the customer prior to installing the Data Domain
Appliance(s).
 At least one Cat5e or Cat6 cable(s).
 Minimum one data cable per Data Domain appliance, to attach it to an IP switch.
 You can use 220V if you supply the cables and requisite power receptacles accordingly.
 Four-post rack or shelf to install the Data Domain appliance.
Notes:
• This form is intended to be used for one unit, please fill out one form per unit being installed.
• Model types represented by product families display the maximum power rating.
• The DD880 does not support 110V power.
Power (VA) 110-120 / 200-240 V
Cooling BTU/hr
System Size
Shelf Size
Weight LBS
140
319
1809
2U
-
42
610*
319
1809
2U
-
57
630*
319
1809
2U
-
57
660
575
1962
2U
3U
66
670
443
1450
2U
3U
70
690
564
1925
2U
3U
51
880
NA / 1248
4259
4U
3U
90
860
550
1783
2U
3U
52
890
550
1783
2U
3U
52
ES20
450
1536
3U
-
78
Power Connections
Device Dimensions (W x D x H)
140
2 x standard grounded 120VAC NEMA – 15P/R
19” x 23.6” x 5”
610
2 x standard grounded 120VAC NEMA – 15P/R
19” x 23.6” x 5”
630
2 x standard grounded 120VAC NEMA – 15P/R
19” x 23.6” x 5”
630
2 x standard grounded 120VAC NEMA – 15P/R
19” x 23.6” x 5”
660
2 x standard grounded 120VAC NEMA – 15P/R
19” x 29.5” x 3.5”
670
2 x standard grounded 120VAC NEMA – 15P/R
19” x 27.38” x 3.44”
690
2 x standard grounded 120VAC NEMA – 15P/R
19” x 29.5” x 3.5”
880
2 x standard grounded 200 – 240 VAC NEMA – 15P/R
19” x 27.8” x 7”
860
2 x standard grounded 120VAC NEMA – 15P/R
19” x 29.5” x 3.5”
890
2 x standard grounded 120VAC NEMA – 15P/R
19” x 29.5” x 3.5”
ES20
2 x standard grounded 120VAC NEMA – 15P/R
19” x 24.81” x 5.16”
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Section 4 – Rack / Power Specifications
Rack / Power Specifications
Input
Rack Manufacturer / # of Posts
Provide the rack manufacturer, brand and # of posts used
Power Cords Required
Please indicate to the by referencing the chart below and cut-andpaste the power cord types that are required for the PDUs / power
strips in the rack.
C13-C14 PDU Power Cords
SAS Cable Length Requirements
(Indicate if different size cables are required, include cables
ordered)
Default length is 1 Meter
Cord Types (Reference Chart)
Power Cord Picture
C13 to C14
C13 to 6-15P Power Cord
Note: Non-PDU cable for DD880 platform only
5-15P to C13 Power Cord
C13 to 6-15P Power Cord
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Section 5 – Solution / Environment Details
DD Model and DDOS Version
What is the Data Domain system model number being installed?
DD860
Does a specific DDOS version need to be deployed on this
appliance? If so please enter the version?
Yes 5.0.0.7
Data Domain System Serial Number (for existing units)
Integrated Solutions / Device Integration
Yes / No
Is this appliance being integrated into an environment as part of an EDL solution?
No
Is this appliance being integrated into an environment as part of a DL/m solution?
No
Is this appliance being integrated into an environment as part of an iSeries Solution?
No
Customer Backup Environment
Backup software and patch level
SQL Studio; Oracle RMAN; TSM; other
Backup server host operating system and major patch level
See GNV sheet
Primary Backup Server FQDN and IP Address
Additional Backup Server #1 FQDN and IP Address
Additional Backup Server #2 FQDN and IP Address
Additional Backup Server #3 FQDN and IP Address
Additional Backup Server #4 FQDN and IP Address
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Section 6 – EMC Data Domain System Configuration
License Options
Yes / No
Replication
Yes
VTL
No
DDBoost
No
Retention-Lock
No
Capacity Expansion (on x10 and x30 models)
No
Global Deduplication
No
Encryption
No
I/OS
No
Archiver
No
Network Configuration
Data Domain Hostname (non-FQDN)
Domain Name (FQDN)
Note:
The Data Domain hostname should be entered into DNS prior to the day of implementation or
administrators should be capable of altering DNS while the EMC resource is onsite.
Interface Mapping Table
Legacy
Interfaces
140, 610, 630
660, 690
880
670 / 860
890
Archiver
Eth0
Ethernet 0a
Ethernet 0a
Ethernet 0a
Ethernet 0a
Ethernet 0a
Ethernet 0a
Eth1
Ethernet 0b
Ethernet 0b
Ethernet 0b
Ethernet 0b
Ethernet 0b
Ethernet 0b
Eth2
Ethernet 3a
Ethernet 5a
Ethernet 5a
Ethernet 1a
Ethernet 1a
Ethernet 4a
Eth3
Ethernet 3b
Ethernet 5b
Ethernet 5b
Ethernet 1b
Ethernet 1b
Ethernet 4b
Eth4
Ethernet 2a
Ethernet 6a
Ethernet 4a
Ethernet 4a
Ethernet 4a
Ethernet 5a
Eth5
Ethernet 2b
Ethernet 6b
Ethernet 4b
Ethernet 4b
Ethernet 4b
Ethernet 5b
Eth6
Ethernet 5b
Eth7
Ethernet 5b
Interface Naming: Interface naming changes and corresponds to both DDOS version and model numbers. All
currently shipping models can use legacy port naming (DDOS ver 4.8 and previous) with the exception of the
670. If DDOS ver 4.9 is used the interface names will correspond to the column under with the model is
specified. Virtual Ethernet Interfaces do not change.
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Ethernet Interfaces
T.S. Service Kit: Questionnaire
IP Address
NetMask
Eth0
Eth1
Eth2
Eth3
Eth4
Eth5
Eth6
Eth7
Veth0
Veth1
Veth2
Default Gateway
Aggregate Interfaces
Bond (Failover\Aggregation Type)
Interfaces in Bond
Load Balancing
Method
Veth0
Veth1
Veth2
Note:
For aggregation type above indicate balanced or LACP
Servers
Hostname (or IP addresses)
DNS Servers
NTP Servers
SMTP Server (External Mail Gateway) (FQDN)
File System Configuration
Use these defaults
Global Compression type
No
Local compression type
lz
Marker type
Auto
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System Configuration
Admin Host (FQDN)
(Enter a hostname for administrative access to the Data
Domain appliance. Example: adminhost.company.com)
-See GNV sheet…
Administrative email or distribution list for alerts.
(Enter an email address or group alias that will receive
email from the Data Domain appliance. The address is
also used as the “From” address in all email sent by the
appliance. Example: adminlist@company.com)
SMTP Email Server (FQDN)
(This server must be able to relay email to external
locations)
System Location
Atlanta, 56 Marietta, 008.M3
Network Time Server (NTP)
Time zone (US/Eastern, US/Central, US/Pacific), Other
(please specify)
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Section 7 – NAS Protocols
Fill in appropriate protocols sections as needed.
CIFS Configuration
Authentication Method
(Workgroup, Domain, or Active Directory)
-
WINS Server(s)
Active Directory realm
Domain Controllers
(Enter list of domain controllers for this system. * to search)
Organizational Unit that the DD unit will be added to within
AD
Number of Users / Groups in AD
Current name of the backup service account
(Enter the domain/service account that currently runs the
backup services.)
Backup user
(If you want to add a backup user, enter the user name
here.)
Backup server list
(Enter hostname or IP addresses for the backup server list:
CIFS clients of /backup)
NFS Configuration
Operating systems that will be mounting NFS exports
(Enter all “flavors” of UNIX or other operating systems that
will mount NFS exports from the Data Domain appliance.)
See GNV sheet
Backup server list
(Enter the backup server list: NFS clients of /backup)
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Section 9 – Miscellaneous Configuration Options and Connectivity
Migration Parameters
How much data will be migrated from the old unit to the new unit ?
What is the temporary host name used for the new unit?
What is the temporary IP address used for the new unit?
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