Improving UX Through Application Life Cycle Management (ALM)

www.designthinkingdigest.com
“The future is already here—it’s just
unevenly distributed.”
William Gibson
Making hard things easier
Picking the right approaches
Understanding how we’re different
Learn how to not ignore dysfunction
Push our teams in the right direction
What to do when
we get stuck
Design
is more
this
Poor design
canthan
shortchange
outcomes
Design workflow has a history
Source: Charles and Ray Eames
And many processes we're familiar with
Source: Gregg Berryman
But are based on different mediums
Source: Gregg Berryman
We've adapted these processes
Source: Gregg Berryman
To serve us better
Source: Gregg Berryman
And tried to make them agile and simple
Source: Gregg Berryman
Source: Chris Bernard
Source: Chris Bernard
Source: Institute of Design
But design planning starts even sooner
Source: Hasso Plattner Institute of Design
And the way we're working is changing
Source: International Design Magazine
Old processes are well understood
Source: Chris Bernard
Perhaps universally understood
Source: Jesse James Garrett
Trouble is here
We can do better
“We don’t have good visibility into project status”
“Our (distributed) teams are not communicating effectively”
“Requirements are not sufficiently defined or tracked”
“We need lightweight, agile design processes”
“Prototyping is not rapid nor integrated”
Design Team
Development Team
One to Four Weeks
Choose process during
team project creation
Quality
Work
• Bug
• Exit criteria
• Usability Issue
•
•
•
•
•
Planning
Project management
•
•
•
•
•
•
•
•
•
•
Scenario
Use Case
Design Requirement
Content Requirement
Business Requirement
Interaction Design Idea
Black = MSF work item type
White = new work item type
Task
Backlog Item
Wireframe Task
Release Note
IA Task
Issue
Change request
Risk
Design Risk
Yes No
Remaining Work
Project Velocity
Scope Creep
Quality Indicator
Schedule
Item Reactivation
Requirements Tracking
Item Burndown
“Rosario”
2005
• Instant Messenger
• Improved Agile
Process
• Additional Roles
• “Dashboarding”
• What if analysis
• Simple Report
Creation
• Nested Work Items
2008
2008 SP1
2005
2006
2007
2008
2010
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