Gabor Majdan Group 4 gabor.majdan@gmail.com Aggregate Project Plan Topic: Creating Project Plans to Focus Product Development (Wheelwright, Clark, 1992a) 1. Introduction Companies in the manufacturing industry rely heavily on how much they invest in research & development, since the more intensive they pursue R&D, the better performance they’ll have (Chen et al., 1998). Thus product development in general is crucial to achieving their strategic goals. One would suppose that such projects have outstanding attention in senior-management. However, Wheelwright and Clark (1992a) state that insufficient control and inefficiency appears quite often in such product development projects in the industry. This compromises the overall results and the promises of projects. The leading cause for these issues - they claim - is the approach companies have towards the whole development process. Often, a lot of people are tied down in strategically unimportant projects or the companies simply just take on lot more projects than they can handle. They need a more organized way of controlling and managing not only one, but a set of projects and this is where the Aggregate Project Plan method comes in to the picture. The Aggregate Project Plan was first introduced by Steven C. Wheelwright and Kim B. Clark in 1992 in their book, Revolutionizing Product Development: Quantum Leaps in Speed, Efficiency, and Quality (Wheelwright, Clark, 1992b). They are two Harvard Business School professors, teaching technology and operations management. This method offers companies an approach with which they can categorize their current and future projects and put them into to the right context. Since the budget and capacity for projects are set and limited, companies can use this method to become aware of all their current running projects and also how they can schedule future ones. 1.1. Method usage In their paper, Wheelwright and Clark (1992a) explain the application and utilization of this method through a chemical-equipment manufacturer (mentioned as PreQuip in the paper). In mid-1989, the management of the company faced huge delays in all of their projects albeit the steady rise of their development-budget. Starting new projects was the responsibility of the marketing and engineering departments which meant a largely decentralized control over the project portfolio. After a thorough investigation, they found out the following issues: The management didn’t know the exact number of running projects They had far more projects underway (expected around 20, truth was 30) Had 2-3 times more development work than their 3-year development planning horizon When a crisis happened in a project, it sucked away engineers from other running projects Project Managers had to cut a lot of corners as deadlines approached Most of the development resources didn’t focus on the critical projects Gabor Majdan Group 4 gabor.majdan@gmail.com Organizations concentrate on micromanaging projects individually, rather than on a set. Projects were chosen by technical challenge and customer demand, ignoring the annual business plan As the authors progress, they explain that these peculiarities weren’t unique in PreQuip and could easily be found in other manufacturing companies as well. For getting the projects under control, the APP provides a framework to tackle this seemingly chaotic task. 1.2. Method description Using the definition of Brinkkemper (1996, p. 275) a method is “an approach to perform a systems development project, based on a specific way of thinking, consisting of directions and rules, structured in a systematic way in development activities with corresponding development products.” In this section, we’re going to explain and take the APP into pieces, according to this definition. Our focus will be on its activities, processes and its specific deliverables (development products). The core deliverable of the APP is the Project Map. The projects are positioned into five different types of development. Derivative projects represent incremental changes in products and/or processes. Breakthrough projects represent significant changes in products and/or processes with revolutionary technologies. Platform projects are the core product-development projects which don’t introduce untried technologies, but embrace the company’s leading products. Research and advanced development projects are “the creation of know-how and know-why of new materials and technologies that eventually translate into commercial development” (Wheelwright & Clark, 1992a, p. 74). Finally, alliances and partnership projects can include any of the previous project types. The sample Project Map is depicted on Fig.1. The mapping happens along two dimensions: the degree of change in the product and the degree of change in the manufacturing processes. Positioning the projects into these types is part of the APP process which consists of 8 steps. The steps to create an Aggregate Project Plan are: 1. 2. 3. 4. 5. 6. 7. 8. Define project types as either breakthrough, platform, derivative, R&D, or partnered projects. Identify existing projects and classify by projects type. Estimate the average time and resources needed for each project type based on past experience. Identify existing resource capacity. Determine the desired mix of projects. Estimate the number of projects that existing resources can support. Decide which specific projects to pursue. Work to improve development capabilities. Of course, these steps only describe what to do on a very high-level and they are not elaborated further. One reason for this is that basically all of these steps have to be elaborated specifically for the company in question. For instance, the development categories itself are hard to define, as each company has to establish the boundaries for these types according to their own business goals and environment. Gabor Majdan Group 4 gabor.majdan@gmail.com Figure 1 Mapping the Five Types of Development Projects (Wheelwright & Clark, 1992). 1.3. Example Suppose that “Company A” is a manufacturing company which has several development projects all with different goals and profiles. They have projects which are aimed at researching brand new technologies, and there are ones which are only aimed at improving a currently running product. They are all managed by the Research and Development (R&D) department in the company. However, the communication between the board and the R&D department is not up-to-date and there is a continuous change in the number of projects. Thus, the CxOs of the company don’t know the exact number and exact names of the projects currently running which creates unexpected results in budgeting and the standard business strategy cannot be controlled. With the help of the APP, the board can gather the running projects, classify them according to the business strategy (this determines how the company defines a derivative-, platform-, r&d-, breakthrough- or alliance/partnership project). After having a clear overview of the projects, the board can apply the planned budget and resources to the projects and select the ones which are feasible and are the most relevant for the company. Gabor Majdan Group 4 gabor.majdan@gmail.com Basically this helps in getting a hold on project costs and in gaining control over the application of the business strategy in development projects. 1.4. Related literature As this method is not based on any previous ones, we are going to look at methods that are in the similar domain or support the APP. Selecting the right projects is part of the APP, although not elaborated. A project selection method – NewProd - developed by Cooper (1985) can help determine which product development project will be commercially successful by scoring a number of attributes of the product. Also, the project mix determination methods of the field Project Portfolio Management overlap with APP. Archer & Ghasemzadeh (1999) even provide a framework supporting an optimal project portfolio selection. As far as utilization of APP is concerned, Schilling and Hill (1998) suggests in their paper that the project map of APP helps the new product development process (NPD). Positioning projects on the map is the second strategic imperative in optimizing the NPD process. Most of the literature deals with the deliverable of the APP, namely the project map and its five development categories for projects. Wheelwright and Clark didn’t prove in their paper (1992a), whether these development types are valid and different. Tatikonda (1999) introduces an empirical research about manufacturing firms which shows that “platform projects in general represent higher technological novelty, higher newness to the customer and higher newness to the market than derivative projects” (Tatikonda, 1999, p. 18). The findings also reveal that certain managerial choices influence the outcome of platform and derivative projects differently. Englund & Graham’s (1999) article addresses the problem of what the upper management of companies should do when too many projects being undertook by too few people without any considerations to the business strategy or goals. The APP is one of the remedies suggested, with special focus to its categories. They claim that “The benefit to this effort is that seeing all projects and possible projects on a continuum allows checking for completeness, gaps, opportunities, and compliance with strategy” (Englund & Graham, 1999, p. 57). 1.5. Process-deliverable diagram (PDD) In this section, we are going to break down the method (Wheelwright & Clark, 1992a) into productand process fragments and produce a process-deliverable diagram (with the explanation of its activities and concepts). The conventions of meta-modeling described by Weerd & Brinkkemper (2008) will be used as the basis of this analysis. The PDD is depicted on fig.2. The main activities of Determine project types and Establish criteria for projects are not explicitly mentioned in the paper of Wheelwright & Clark (1992a). They are used here as integrators of existing sub-activities which help understand the important steps of the process. The generalization seen between the concept PROJECT and the five categories needs more elaboration. The authors of the model stated that companies might already have running projects which are not defined well. This leads to unclear project goals, thus a project could fall into two Gabor Majdan Group 4 gabor.majdan@gmail.com project types. This would suggest an overlapping type of generalization. However, at the end process when constructing the final Project Map, it is highly recommended to only have projects that are clearly defined and fall into only one category. In this case, we are talking about a categories type of generalization. As the first part of the process is only temporary, the decision was to set the generalization as a categories type. Also notable in this part is the sub-activity Estimate the average time and resources per project type which is connected with the project categories. This activity adds description to these types, but as the original method didn’t elaborate on the contents of such a category, it remains hidden in this PDD. At the end of the process, the PROJECT SELECTION CRITERIUM is created from the sub-processes Identify existing capacity, Determine desired project mix and Estimate number of projects. Although it is not mentioned explicitly in the original method, such criteria are an important input for the final project selection step and thus it has been conceptualized. PROJECT Determine project types Name Average time needed Resources needed 1..* Define project types BREAKTHROUGH PROJECT Identify existing projects Classify projects by type PLATFORM PROJECT Estimate the average time and resources per project type DERIVATIVE PROJECT R&D PROJECT Establish criteria for projects Identify existing capacity Determine desired project mix Estimate number of projects ALLIANCE AND PARTNERSHIP PROJECT PROJECT SELECTION CRITERIUM Existing capacity Desired project mix Number of projects 1 Decide on final project mix 1 determines 1 PROJECT MAP Figure 2 Process-deliverable diagram The concepts of the PDD are elaborated in Table 1 and the activities in Table 2. Gabor Majdan Group 4 gabor.majdan@gmail.com Table 1 Concepts of PDD Concept Description The generalization and description of the different development projects. It describes the nature of a development PROJECT within the company and helps managers position their in-house development projects easier (Wheelwright & Clark, 1992a). PROJECT BREAKTHROUGH PROJECT A PROJECT type: development projects that represent significant changes in products and/or processes with revolutionary technologies (Wheelwright & Clark, 1992a). PLATFORM PROJECT A PROJECT type: development projects that are the core productdevelopment projects which don’t introduce untried technologies, but embrace the company’s leading products (Wheelwright & Clark, 1992a). DERIVATIVE PROJECT A PROJECT type: development projects that represent incremental changes in products and/or processes (Wheelwright & Clark, 1992a). R&D PROJECT A PROJECT type: development projects that represent the creation of the knowledge behind new technologies and materials (Wheelwright & Clark, 1992a). ALLIANCE AND PARTNERSHIP PROJECT A PROJECT type: can include any of the previous project types (Wheelwright & Clark, 1992a). PROJECT SELECTION CRITERIUM The collection of rules that establishes the boundaries and criteria of which PROJECTs can be chosen into the final PROJECT MAP. PROJECT MAP Is an optimal project mix consisting of development PROJECTs, positioned by their PROJECT type, and is based on the company’s available resources and rules (PROJECT SELECTION CRITERIUM). (Wheelwright & Clark, 1992a). Table 2 Activities of PDD Activity Sub activity Description Determine project types Define project types Set the boundaries and definition of a project type – what does that project type engulfs for the company. Identify existing projects Find and name the projects currently running in the company. Classify projects by type Associate an existing project with one of the already defined project types. Estimate the average time and resources per project type Estimate the average resources needed for a project type based on the current ones. Gabor Majdan Establish criteria for projects Decide on final project mix Group 4 gabor.majdan@gmail.com Identify existing capacity Calculate the company’s capacity for projects. Determine desired project mix Define in what ratios the project portfolio will have the different project types. Estimate number of projects Based on the capacity and project mix, estimate how many projects per project type can the company undertake simultaneously. Based on the existing PROJECTs and the SELECTION CRITERIUM, decide on which specific projects to undertake. References Archer, N.P., & Ghasemzadeh, F. (1999). An integrated framework for project portfolio selection. International Journal of Project Management, 17(4), 207-216. Brinkkemper, S. (1996). Engineering of information systems development methods and tools. Information and Software Technology, 38(4), 275-280. Chen, J., Yao, D.D., Zheng, S., Bordlev, R.F., Daganzo, C.F., & Ettlie, J.E. (1998). R&D and Global Manufacturing Performance. Management Science, 44(1), 1-11. Cooper, R. G. (1985). Selecting winning new product projects: Using the NewProd system. Journal of Product Innovation Management, 2(1), 34-44. Englund, R.L., & Graham, R.J. (1999). From experience: linking projects to strategy. Journal of Product Innovation Management, 16(1), 52-64. Sanderson, S., & Uzumeri, M. (1995). Managing product families: The case of the Sony Walkman. Research Policy, 24(5), 761-782. Schilling, M.A., & Hill, C.W.L. (1998). Managing the new product development process: Strategic imperatives. Academy of Management Executive, 12(3), 67-81. Tatikonda, M.V. (2003). An Empirical Study of Platform and Derivate Product Development Projects. Journal of Product Innovation Management, 16(1), 3-26. Weerd, I. van de, Brinkkemper, S. (2008). Meta-modeling for situational analysis and design methods. In M.R. Syed and S.N. Syed (Eds.), Handbook of Research on Modern Systems Analysis and Design Technologies and Applications (pp. 38-58). Hershey: Idea Group Publishing. Wheelwright, S.C., & Clark, K.B. (1992a). Creating project plans to focus product development. Harvard Business Review 70(2), 70-82. Wheelwright, S.C., & Clark, K.B. (1992b). Revolutionizing Product Development: Quantum Leaps in Speed, Efficiency, and Quality. New York, NY: The Free Press.