LOGO
SILABUS
Kelas Eksekutif 33 A, Jakarta
Henry Yuliando
Eks 33 A, Jkt, Sept2013-Jan2014
Course Description and Objectives
• The intent of this course is to provide
management and analytical concepts for the
management of operations and the decisionmaking process within the scope of the
business process flow
• This course acquaint the students with the
decision making in performance
measurement of operations function in both
manufacturing and services operations.
• The objective is to derive design and control
process structure and improvement of any
business process with fit analytical tools.
...
Course Requirements
 Assignment : Apply for individual and group.
 Individually, each student is required to write a big
paper, 10-15 page, 1,5 space, content : (background,
problem identification, hypothesis, method and
analysis, results, conclusion, and references),
andsubmitted by two weeks after the final
examination day.
 Group is formed and assigned to do a presentation of
selected topics with a further discussion source from
relevant journals and references.
 Attendance and Participation. The full attendance is
necessary in accordance to the rule of Master of
Management UGM. It is important to read and study
material prior to class sessions.
...
References
• Main : Heizer Jay and Render Barry,
2009, Operations Management, Ninth
edition, Pearson Hall International, Inc
• Complement : Anupindi, et.al, 2006,
Managing Business Process Flows:
Principles of Operations Management,
Second edition, Pearson Prentice Hall,
Inc.
• Selected cases/journals.
Timetable
Sessio
n
Date/2013
1
Monday,
Sept 16th
2
Tuesday,
Sept 17th

3
Monday,
Oct 20th


Syllaby overview

Operations Strategy in Global
Environment

Project Management

Process Design

Product Design
4
Tuesday,
Oct 21st


Location Strategy
Layout Strategy
5
Monday,
Oct 28th

Managing Quality
6
Tuesday,
Oct 29th


Managing Supply Chain
Managing Inventory
Thusrday,
Nov 7th
Topic


Activity


Discussion
teaching
Source*

Ch. 1
Discussion
teaching

Assignment
Ch. 3
Discussion
teaching
•
•
Ch. 5
Ch .7
Discussion

teaching

Assignment
Ch. 8
Ch. 9

Discussion
teaching

Discussion
teaching
Mid-term Examination




Ch. 6
Supplement
Ch. 11
Ch. 12
Timetable
Session
Date/ 2013
7
Monday,
Nov 18th
8
Tuesday,
Nov 19th
9
Topic
Activity




Group 1 Presentation

Forecasting/Aggregate Planning
Group 2 Presentation
Human
Resource
/
Work 
Measurement
Monday,
Dec 2nd


Group 3 Presentation
JIT, Lean Operations, and TPS

Discussion
10
Tuesday,
Dec 3rd


Group 4 Presentation
Maintenance / Reliability

Discussion
11
Monday,
Dec 16th


Group 5 Presentation
Queuing Theory

Discussion
12
Tuesday,
Dec 17th


Group 6 Presentation
Overview

Discussion
Thursday,
Jan 9th, 2014
Source*
Discussion


Ch. 4
Ch. 13
Discussion

Ch. 10

Ch. 16 +
supplement

Ch. 17

Part D
+ supplement

Supplement
Final Examination
Outline