Running Head: ADULT SUPERVISION INTERVIEW RESEARCH PAPER ECH 460 Adult Supervision Interview Research Paper Brianna Leiford California Baptist University ADULT SUPERVISION INTERVIEW RESEARCH PAPER 2 Abstract This comprehensive assignment is a requirement for the Early Childhood Studies ECH 460 course pertaining to adult supervision and management. This paper will incorporate three separate and distinct interviews from professionals in the field of education and one professional in the field of ministry. The research will discuss critical themes in leadership and management styles and abilities. It will also inform readers of the current issues supervisors face in fulfilling their roles and providing for staff and program needs. ADULT SUPERVISION INTERVIEW RESEARCH PAPER 3 Introduction There is more to supervision then meets the eye. It is a labor some and difficult process and it requires mental strength and aptitude. The risks are high but the rewards are even greater. By interviewing and seeing first hand these everyday challenges supervisors face, I was able to obtain a greater understanding and appreciation for their professional occupation. During my experience, I job shadowed Debora Holk from Sunshine Special Education, Linda Lovett from Lovett’s State Preschool, Dean Deaver from Monroe Elementary, and Ryan Meinberg from Reflections Christian Fellowship Church. Although each supervisor took a different approach to leading and resolving conflict between staff members, all appeared to have common threads running throughout their facility that made them effective and valued leaders in their respected program. Myths about Supervision According to Caruso and Fawcett (2007) there are eight common myths about supervision. Two of the eight myths were identified and discussed by all four of the supervisors that were interviewed, and one, in particular, by both Ryan Meinberg, in the area of ministry, and Dean Deaver, in the field of education. The first myth that was recognized in Caruso and Fawcett’s book was using directive, non-directive and the collaborative approach to supervision. The common view is that there is a one approach fits all when overseeing staff. This myth was quickly dispelled by all four administrators as they explained that all styles must be used in order to be an effective supervisor. However, they did mention that they prefer to use the collaborative style approach to learning as it builds unity and critical thinking skills within the group, but they are not afraid to use a more directive approach to leading when necessary and appropriate. The second myth that was addressed was the idea of supervision as an easy task. This ADULT SUPERVISION INTERVIEW RESEARCH PAPER 4 was dismissed among the group as they each stated they often find themselves overwhelmed having to manage and oversee such a large and diverse group of people, and that it is much more than just a desk job as people tend to think. In fact, Mrs. Holk attests to this issue by stating that her class is bursting at the seams due to overpopulation and underfunding (D. Holk, personal communication, October 30, 2014). Finally, the last myth examined was the misconception that direct confrontation with staff is non-supportive. According to Meinberg and Deaver, direct confrontation is a necessary part of support, but it is often viewed as negative because it’s not always the first thing people want to hear from you, especially coming from their supervisor. Staff members often look at it from a negative point of view of what they are doing wrong instead of an opportunity to improve and receive authentic feedback and encouragement from their manager (M. Meinberg & D. Deaver, personal communication, November 11, 2014). NAEYC Standards According to the NAEYC (2008), the top ten standards for any early childhood facility are relationships, curriculum, teaching, assessment of child progress, health, teachers, families, community relationships, physical environment, and leadership and management. Many criteria were discussed from the NAEYC, including assessment of child progress. Both Mrs. Holk and Mrs. Lovett were highly knowledgeable in these areas of study. As director of a special education preschool, Mrs. Holk is constantly engaging in what she calls classroom walkthroughs. She is analyzing and reviewing both pre and post-test results, conducting formal and informal observations, IEP and IFSP documentation with families and staff members, as well as standardized and curriculum based assessments such as Brigands (D. Holk, personal communication, October 30, 2014). Mrs. Lovett, on the other hand, has a requirement for all parents to volunteer within her class. This allows the parents to have hands on experience, ADULT SUPERVISION INTERVIEW RESEARCH PAPER 5 participation, and knowledge in what their child is doing during school. Her belief is that the time to involve parents in their child’s education is now, for if not now, they never will. (L. Lovett, personal communication, November 12, 2014). She also uses this as a platform for community relationships found in the NAEYC (2008). Since her children, staff, and parent volunteers speak fifteen different languages and come from a multi-cultural background, it is imperative to receive community involvement. The basic premise behind building relationships is that it promotes positive bonds and interactions between children and adults to help form, solidify, and encourage community partnership and responsibility. This creates an emphasis on respecting others and oneself, generates learning, and forms a deeper understanding for children and oneself. Holk is also big on parent involvement as it is required for assessment meetings and parent/teacher conferences. The last NAEYC standard that was discussed was leadership and management (2008). All four supervisors discussed the importance of humility and described it as a constant learning process. Mr. Deaver took it one step further by stating that leadership is relationship based and is about doing the right thing while management is doing things right (D. Deaver, personal communication, November 11, 2014). Nurture and Care Noddings determined four different characteristics that are necessary for supervision. They are modeling, dialogue, practice and confirmation (as cited in Caruso and Fawcett, 2007). Mr. Deaver took the approach of modeling, and dialogue for supervision. He insists that communicating through your words and actions produces integrity and effective modeling for staff members as he reminds us all that “whatever you’re communicating, people are going to see it, and it makes a huge difference” (D. Deaver, personal communication, November 14, 2014). ADULT SUPERVISION INTERVIEW RESEARCH PAPER 6 Ryan Meinberg illustrates the technique of practice for effective supervision. His belief is that in order to properly care for your staff, you must model that behavior. He takes it one step further by adding that leaders should always be reproducing. In other words, he must develop leaders underneath him so that they can in turn develop leaders underneath them and so on (R. Meinberg, personal communication, November 7, 2014). Mrs. Holk and Mrs. Lovett approach supervision from the confirmation approach. They check for understanding, collaboration and cohesiveness among staff. They also include staff in decision making and important judgment calls to maintain community involvement and high positivity. All four supervisors use support and encouragement as a means to build, and demonstrate care for individual needs and increase morale. Supervisor Analysis and Observation Supervisors in different environments must find time to observe in several ways (Caruso and Fawcett, 2007). Mrs. Holk uses informal and formal observations to observe her staff members. She carries a clipboard with a picture of a camera on the back of her board to indicate to staff she is assessing their class. The observation becomes informal when she has to place her clipboard down and intervene due to misconduct of some sort. However, she states that this rarely has to happen as her staff members are reliable and responsible team members (D. Holk, personal communication, October 30, 2014). Aside from everyday interactions, Ryan Meinberg has found that observing staff members is most effective in the midst of conflict. In this sense, he says he is able to observe their choices through how they lead underneath him and chose to resolve the issue (R. Meinberg, personal communication, November 14, 2014). Both Mr. Deaver and Mrs. Lovett seek to approach staff observation by staff meetings and providing an open line of communication between themselves and their workers. This direct line of communication ADULT SUPERVISION INTERVIEW RESEARCH PAPER 7 prevents miscommunication, and improves clarity of direction and understanding as it comes straight from the source. Issues Affecting Supervision Caruso and Fawcett (2007) acknowledged several main concerns that early childhood supervisors face in their daily live. Among them are staff morale, low status, and exclusion from decision-making, burnout, staff turnover and diversity. Mrs. Lovett is a huge advocate for implementing cultural diversity and awareness within her preschool program. She even stated that both she and staff members will visit parent’s homes to gain a greater understanding and respect for cultural traditions and practices they are unfamiliar with (L. Lovett, personal communication, November 18, 2014). This technique enhances sensitivity and unity among her staff and community family members. A common thread among both Debora Holk and Ryan Meinberg are the issues of disharmony among staff members, particularly pertaining to female co-workers. The most prevalent issue all four supervisors have dealt with is providing enough support for both staff members and community partners. According to Mr. Deaver, the most important thing he can do as supportive supervisor is to give them a voice through building relationships and understanding what they individually need to succeed and move forward. It is a matter of not controlling, but anticipating, their needs (D. Deaver, personal communication, November 7, 2014). Staff Development and Learning Knowles explains the different ways that a supervisor encourages group reflection, development, learning and dialogue among staff members are a concept known as andragogy (as cited in Caruso and Fawcett, 2007). Andragogy has five parts to it: need for direction, reservoir of experiences, interest in application of learning, problem-centered focus, and internal ADULT SUPERVISION INTERVIEW RESEARCH PAPER 8 motivation. At least one facet was demonstrated by each supervisor. As previously mentioned, Ryan Meinberg takes the approach of need for direction as it propels staff members towards selfdirected work that develops mastery of their skill, helps them gain confidence, and the ability to pass on their knowledge to others, creating a continual chain reaction of forward progress, building and momentum. Linda Lovett generates an interest in application of learning by encouraging group reflection and dialogue. She teaches staff members what they know they need to learn. This is a motivating factor for dialogue because they know that they are learning is pertinent to their growth, development, and success in their work. Mr. Deaver practices internal motivation with his staff to build confidence and a strong work ethic. He instills hope and desire within them as a driving force for support, and encouragement. Finally, Mrs. Holk uses a reservoir of experiences to develop her team of staff members. She believes that “a collaborative team approach yields the greatest benefit for the student in guiding the learning process and ensuring optimal results” (D. Holk, personal communication, November 20, 2014). Professional Development and Supervisor Role Developing staff members can be a daunting task. However, each of the four supervisors’ I interviewed exhibited confidence in providing their staff members with the adequate training they need to grow and develop as staff members. Mr. Deaver explains that it is his job to make staff members feel supported and a part of something. In other words, he believes that as a supervisor, he wants to give them a place of belonging and security. He states that one of the best ways he can develop his staff members is by equipping them to learn without telling them what to learn (D. Deaver, personal communication, November 11, 2014). However, he firmly believes in hands on approach to meeting the needs of his co-workers whenever necessary to know they ADULT SUPERVISION INTERVIEW RESEARCH PAPER 9 are supported and valued. Both Mrs. Lovett and Mrs. Holk have regular staff development trainings, materials, research articles and Professional Learning Community meetings that they regularly attend and participate in to develop staff and them as supervisors (D. Holk and L. Lovett, personal communication, November 20, 2014). Finally, Ryan Meinberg explains that he encourages staff to grow and develop by pushing them to excel in their areas of strength. After they have mastered their strengths, he turns to developing their weaknesses to make them their strengths (R. Meinberg, personal communication, November 21, 2014). Each of the supervisors agreed that they must work with many different individuals that make up their program management team to grow collectively and be effective in their communities (Caruso and Fawcett, 2007). Supervisory Development According to Caruso and Fawcett (2007), there are three different developmental stages that a supervisor can be placed in: beginning, extending, maturing. Three out of the four supervisors are in the maturing stage. They exhibit qualities as discussed in the text such as selfevaluation, recognizing the supervisory role as a continual learning process, are realistic about goal setting, and have a strong life philosophy (2207). Ryan Meinberg is in the beginning stages of supervisor as it is his first year as a program director for ministry. However, he demonstrates qualities such as the ones mentioned above to quickly propel him to the next stage. A common thread that was mentioned with all four interviewees was the ability to be flexible on the job. Staff Ability There are several qualities that define a good staff member. Each supervisor had their own take on what made a staff member highly desirable. Mrs. Holk discussed the importance of being patient when working within a special education facility, and the unwavering pursuit of ADULT SUPERVISION INTERVIEW RESEARCH PAPER 10 excellence for each student. Mr. Deaver focused on the quality of having a strong willingness and desire to be present and active in their work as well as an undying hope for positive growth and personal progression. Mrs. Lovett believed it was having a firm foundation in being advocates for children and showing integrity in everything you do. Finally, Ryan Meinberg stated that an attitude of service and humility was most crucial in church ministry (R. Meinberg, personal communication, November 7, 2014). Each supervisor collectively touched on the importance of staff members possessing a proper attitude and perspective for quality level performance. Personal Philosophy and Career Path A common theme that ran through each supervisor’s personal philosophy is that change is possible through a collective and collaborative approach. They noted the importance of being advocates for your cause, particularly children, and the importance of doing things with integrity. I also noticed that each person did not initially aspire to be a supervisor or a director of a program, but made their way up the ladder of career paths and steps necessary to arrive there. In addition, each person had a significant other who profoundly affected their lives, making them who they are today, and encouraging them to continue their line of work, knowing and believing that if they could impact and change the life of just one person, it was all worth it. ADULT SUPERVISION INTERVIEW RESEARCH PAPER 11 References Caruso, J.J., & Fawcett, M. T. (2007). Supervision in early childhood education: A developmental perspective. New York, NY: Teachers college Press. NAEYC. (2008). Overview of the NAEYC early childhood program standards. Retrieved from http://www.pbs.org/parents/child-development/baby-and-toddler/baby-talk-speakingparentese/