Galileo Leisure
Creating exceptional
traveler experience
for Group travel!
October 2007
Majority of Tour/Cruise bookings made outside GDS
• Traditional tour operators (static, FIT, escorted)
are used by 92% of agents
• 30% of Tour bookings made through GDS
• Agents are focusing their efforts in generating
more leisure bookings to increase overall
revenues
• Agencies have regional supplier preferences
Region
Northeast
Midwest
Key Tour Suppliers
AA Vacations, United Vacations, US Airways Vacations, Continental
Vacations, Delta Vacations, TNT, GoGo Vacations, Travel
Impressions
Apple Vacations, Adventure Tours USA, Air Jamaica Vacations, ATA
Vacations, Club Med Vacations, Funjet Vacations, MGM Mirage
Vacations, Mountain Vacations, Trans Global Tours, United
Vacations, Universal Studios, US Airways Vacations, Southwest
Airline Vacations, Midwest Airline Vacations, GoGo, Travel
Impressions
South
Continental Airlines Vacations, Delta Vacations, Future Vacations,
American Airlines Vacations….
West
Classic Vacations, Pleasant Holidays, Tahiti Legends, Asia
Operators…
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New Galileo Leisure – Web based & Simple to learn
Current Solutions - Leisure
Shopper & Galileo Cruise
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New Galileo Leisure –
Cruise & Tour
Galileo Leisure helps agents sell more & save time:
> One simple, easy to learn common booking > Customer Relationship Management and
Self-Service reporting tools
process to learn for cruise or tour bookings
> PNR Synchronization
> Integrated search results in one display
> Hand-off to GlobalWare and Trams Back
> Most up to date pricing and availability
Office systems
> Deck plans, hotel images, ship maps, tour
itineraries, and photos
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> Email customer itineraries photos, booking
details and more
Cruise Supplier Content Strategy
Phase 1 - 2007
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Carnival Cruise Lines
Celebrity Cruises
Costa Cruise Lines
Crystal Cruises
Cunard Line
Disney Cruise Line
Holland America Line
MSC Cruises
Norwegian Cruise Line
Princess Cruises
P&O Cruises
Royal Caribbean Cruises
Phase 2 – 2008
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Oceania
Discovery Cruises
Disney Cruise Line
Regent Seven Seas
Tour Supplier Content Strategy
Phase 1 - 2007
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GOGO
Travel Impressions
Phase 2 – 2008
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Universal Studios
Globus/Cosmos
Apple Vacations
Other Mark Travel Brands (Funjet, Airline Brands)
TravCorp (Trafalgar, Insight, Contiki, Brendan)
MLT Vacations (Worry Free & NW World Vac)
USAirways Vacations
Certified (Continental & Delta Vac.)
Rail Europe Group
Phase 3 – 2008/2009
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* = AAA Preferred
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Walt Disney World Vacations
Pleasant Holidays*
Travel Bound*
Tauck World Discovery
Classic Custom
General Tours
Galileo Leisure Beta Feedback
> Subscribers Valued:
• Cross vendor shopping functionality
• Cruise line content exceeds expectations (ship information, decks, room
descriptions)
• Ability to see the pricing across the various cabin types (inside, outside,
balcony, suite)
> Enhancement Priorities:
• Reduce steps needed to create a booking & quotes (Early October
target)
• ClientBase “Live Connect” (Detail design stage – Q4 release)
• Simplify process to retrieve & modify a booking
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Segmentation
> Subscriber Segment
• Partner Development
• @ Home Agents
• AAA
> Targeted Launch
• Top 200 Leisure Subscribers
• Day 1 – US Only
• Day 2 – Canada & Mexico
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Go to Market: Phased Approach
Jul
Aug
Sep
Oct
Nov
Dec
Beta
Pre launch
Soft Launch
Free Trial Period thru 12/2007
9 Beta
customers
2008
Full Launch
Targeted
“200”
New Markets
Galileo
Customers
U.S. Based
Non-GI
Customers
Canada
Mexico
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Product Pricing
> 2008 and beyond Pricing – product will remain free of charge if
consumption minimums are met.
• Customers must have on average 5 consumed bookings per month per
license assigned to the agency
• 1 license is equal to 1 user id and password
• Customers using the product will be audited for booking minimum
thresholds beginning in Jan 2008 at the contract level
• $20 cost per license if consumption threshold not met
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Key Message Points…..
> Galileo Leisure provides agencies with the ability to satisfy their
customer’s cruise and land-based vacation needs via a single web based
solution
> Galileo Leisure capitalizes on direct access links to all major cruise
suppliers and GoGo and Travel Impression (more tour content on the
horizon) to provide the most complete up-to-date pricing and availability
content available
> Solution supports shopping and booking of agency specific negotiated
rates, specials, and promotions via one comprehensive display
> Galileo Leisure integrates into the agency “end to end” business process
and workflow
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