QATAR RAIL
PREQUALIFICATION DOCUMENT
for Procurement of
DOHA METRO AND LUSAIL TRAM FACILITIES
MANAGEMENT CONTRACTS
14 May 2015
Prequalification Document Table of Contents
1.
PREQUALIFICATION APPLICATION ........................................................................................... 3
1.1
1.2
1.3
1.4
1.5
2.
BRIEFING DOCUMENT ................................................................................................................ 13
2.1
2.2
2.3
2.4
2.5
3.
INTRODUCTION ..................................................................................................................... 3
GENERAL INSTRUCTIONS ................................................................................................... 4
APPLICANT ELIGIBILITY ...................................................................................................... 7
QUALIFICATION CRITERIA AND REQUIREMENTS ............................................................ 8
COMPLETING APPLICATION FORMS ............................................................................... 10
DISCLAIMER ........................................................................................................................ 13
GENERAL INFORMATION ................................................................................................... 14
DOHA METRO PROJECT INFORMATION .......................................................................... 19
LUSAIL TRAM PROJECT INFORMATION .......................................................................... 24
SCOPE OF SERVICES FOR OPERATOR(S) ....................................................................... 27
PREQUALIFICATION FORMS
FORM A – SIGNED DECLARATION ................................................................................................. 31
FORM B – APPLICANT INFORMATION FORM ............................................................................... 34
FORM C – APPLICANT MEMBER INFORMATION FORM .............................................................. 36
FORM D – HISTORICAL CONTRACT NON-PERFORMANCE ........................................................ 38
FORM E – FINANCIAL STANDING ................................................................................................... 40
FORM F – EXPERIENCE ................................................................................................................... 42
FORM G – HEALTH, SAFETY AND ENVIRONMENTAL PERFORMANCE .................................... 44
FORM H – QUALITY ASSURANCE AND MANAGEMENT .............................................................. 48
FORM I – ENVIRONMENTAL POLICY AND CORPORATE SOCIAL RESPONSIBILITY
PERFORMANCE ................................................................................................................................ 51
FORM J – KEY PERFORMANCE INDICATORS .............................................................................. 54
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
PART 1
PREQUALIFICATION APPLICATION
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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1.
PREQUALIFICATION APPLICATION
1.1
INTRODUCTION
1.1.1
Qatar Rail issues this Prequalification Document (PQD) to Applicants interested
in bidding for the Services described in Section 2.5 of this PQD.
1.1.2
An Applicant is any company submitting a prequalification application, either on
its own or as part of a joint venture or consortium.
1.1.3
The PQD consists of parts 1, 2 and 3 and should be read in conjunction with any
addendum issued by Qatar Rail, where:
a)
Part 1 Prequalification Application states the procedures that must be
followed and information to be provided by Applicants.
b)
Part 2 Briefing Document describes the services required and provides
background information on the project.
c)
Part 3 Prequalification Forms includes the forms and attachments that
must be submitted by the Applicant.
1.1.4
Qatar Rail accepts no responsibility for the completeness of the PQD and its
addenda unless obtained directly from Qatar Rail.
1.1.5
The Applicant is expected to examine all instructions, forms, and terms in the
PQD and to furnish all information or documentation required by the PQD.
1.1.6
At any time prior to the deadline for submission of applications, Qatar Rail may
amend the PQD by issuing addenda.
1.1.7
Any addendum issued shall be part of the PQD and shall be communicated in
writing to all who have obtained the PQD from Qatar Rail.
1.1.8
To give prospective Applicants reasonable time to take an addendum into
account in preparing their applications, Qatar Rail may, at its discretion, extend
the deadline for the submission of applications.
1.1.9
The Applicant shall bear all costs associated with the preparation and submission
of its application. Qatar Rail will not be responsible or liable for those costs,
regardless of the conduct or outcome of the prequalification process.
1.1.10
The application as well as all correspondence and documents relating to the
prequalification exchanged by the Applicant and Qatar Rail, shall be written in the
English language. Supporting documents and printed literature that are part of
the application may be in another language, provided they are accompanied by
an accurate translation of the relevant passages in the English language, in
which case, for purposes of interpretation of the application, the English
translation shall govern.
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1.2
GENERAL INSTRUCTIONS
COMMUNICATION WITH QATAR RAIL
1.2.1
A prospective Applicant requiring any clarification of the PQD shall contact Qatar
Rail via the designated contact email address
FacilitiesManagementPQ@qr.com.qa. All communications with Qatar Rail for this
prequalification will use this email address, Qatar Rail will not respond to
communication sent to any other email address.
1.2.2
Qatar Rail will respond in writing to any request for clarification provided that such
request is received no later than 12:00 noon local Qatar time on Thursday 23 July
2015.
1.2.3
Qatar Rail shall forward copies of its response to all applicants who have
acquired the PQD directly from Qatar Rail including clarification questions raised
by Applicants without identifying them explicitly.
1.2.4
Applicants should use the following table when submitting queries to Qatar Rail.
PREQUALIFICATION DOCUMENT FOR DOHA METRO AND LUSAIL TRAM RAILWAY
OPERATOR CONTRACTS
Name:
[Insert Applicant Name]
Date:
[Insert Date]
Query No.
Query
PQ Document Reference
Part/Section
Clause/Para
Page
1
2
3
4
5
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SUBMISSION
1.2.5
The Applicant shall prepare one original of the documents comprising the
application and clearly mark it “ORIGINAL”. The original of the application shall
be signed by a person duly authorized to sign on behalf of the Applicant.
1.2.6
The Applicant shall submit three copies of the signed original application and
clearly mark them “COPY 1 of 3”,“COPY 2 of 3” and “COPY 3 of 3”. In the event
of any discrepancy between the original and the copies, the original shall prevail.
1.2.7
The prequalification application hard copy documents shall be submitted to Qatar
Rail in lever arch files with the front and the spine clearly marked:
Name of the Applicant;
Folder number (i.e. Folder 1 of 5); and
“PREQUALIFICATION APPLICATION FOR DOHA METRO AND
LUSAIL TRAM FACILITIES MANAGEMENT CONTRACTS”.
1.2.8
The original, two hard copies, and one electronic copy (on a CD or Flash Drive
and in Adobe Acrobat Reader “.pdf” as well as “Source” Format) shall be
submitted by hand or by courier to Qatar Rail at the following address:
Qatar Railways Company
Contracts and Procurement Department
Qatar Rail Tower, 14th Floor
231 Suhaim Bin Hamad Street (C-Ring Road),
Al Sadd Area 38,
P.O. Box: 29988, Doha, State of Qatar
Phone: (+974) 4433-1111
Fax:
(+974) 4433-1110
1.2.9
The application must be enclosed in a sealed envelope clearly marked:
QATAR RAIL
PREQUALIFICATION APPLICATION
FOR DOHA METRO AND LUSAIL TRAM FACILITIES MANAGEMENT
CONTRACTS
Attention: Procurement Director
1.2.10
The closing date for submitting the prequalification application is Thursday 13
August 2015, not later than 12:00 noon local Qatar time (GMT +03:00).
1.2.11
Qatar Rail will accept no responsibility for not processing any envelope that was
not marked as required.
1.2.12
Qatar Rail reserves the right to accept or reject applications received after the
deadline for submission.
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EVALUATION
1.2.13
To assist in the evaluation of applications, Qatar Rail may, at its discretion, ask
any Applicant for a clarification of its application which shall be submitted within a
stated reasonable period of time. Any request for clarification and all associated
responses shall be in writing.
1.2.14
If an Applicant does not provide clarifications of the information requested by the
date and time set in Qatar Rail’s request for clarification, its application may be
rejected.
1.2.15
Qatar Rail may reject any application which is not responsive to the requirements
of the PQD.
1.2.16
The submitted prequalification information will be used by Qatar Rail in
determining the suitability of the Applicant to perform the services described in
Section 2.5 of this PQD.
1.2.17
An Applicant will not be prequalified unless, in the judgment of Qatar Rail, the
said Applicant has demonstrated the required capacity, capability, experience
and financial stability sufficient to successfully execute the Services safely and to
acceptable technical and quality standards.
1.2.18
Only the information submitted as part of the prequalification application or in any
interview pursuant to Section 1.2.19 may be considered in the evaluation of an
Applicant.
1.2.19
Qatar Rail reserves the right to interview any Applicant. Any travel expenses or
other costs associated with such an interview shall be at the Applicant’s own
account.
1.2.20
Qatar Rail will notify all Applicants of the outcome of the prequalification process.
Only Applicants that have been successfully prequalified by Qatar Rail will be
invited to tender for the Services. Future tender documents will only be made
available to those Applicants whose qualifications are considered acceptable to
Qatar Rail in its sole judgment and discretion.
1.2.21
The decision of Qatar Rail will be final. By submitting an application, the Applicant
agrees to be bound by this decision and shall not seek to challenge or overturn
any such decision.
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1.3
APPLICANT ELIGIBILITY
1.3.1
Applicants shall have no conflict of interest. Applicants shall disclose any
situation of actual or potential conflict that may impact on their capacity to serve
the best interest of Qatar Rail, or that may reasonably be perceived as having
this effect. Failure to disclose said situations may lead to rejection of the
application, tender, or eventual termination of the Contract.
1.3.2
An Applicant shall submit only one application in the same prequalification
process, either individually as an Applicant or as a member of a Joint Venture
(JV) or Consortium. No Applicant can be a subcontractor while submitting an
application individually or as a member of a JV/Consortium in the same
prequalification process.
1.3.3
In the case of a JV/Consortium (i) all members of the JV/Consortium are to be
jointly and severally liable, and (ii) there shall be no limit on the number of
members, and (iii) the JV/Consortium shall nominate a representative who shall
have the authority to conduct all business for and on behalf of any and all the
members of the JV/Consortium during the prequalification and bidding process
and, in the event the JV/Consortium is awarded the Contract, during Contract
execution.
1.3.4
Where an Applicant is a JV/Consortium, Qatar Rail reserves the right to
prequalify all, some or none of the members of the JV/Consortium.
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1.4
QUALIFICATION CRITERIA AND REQUIREMENTS
1.4.1
In the case of a JV/Consortium, the requirements listed in this section shall be
assessed against the experience and qualifications of all members combined.
MANDATORY REQUIREMENT
1.4.2
The Applicant should demonstrate meeting the mandatory requirement through
completing Form F Experience.
1.4.3
The Applicant shall have at least three (3) consecutive years' experience in
providing multi-disciplinary facilities, property and estates management to metro,
light rail, hospitals, civic buildings, five star hotels or shopping malls of a minimum
floor area, as set out in paragraphs 1.4.4 to 1.4.6 below, in the five (5) years
preceding the deadline for application submission. The floor area may be
aggregated if the Applicant manages more than one facility.
1.4.4
Applicants wishing to prequalify for the Doha Metro Facilities Management
Contract only, as indicated in Form A, must meet a minimum floor area of 35,000
square metres.
1.4.5
Applicants wishing to prequalify for the Lusail Tram Facilities Management
Contract only, as indicated in Form A, must meet a minimum floor area of 35,000.
1.4.6
Applicants wishing to prequalify for both the Doha Metro Facilities Management
Contract and Lusail Tram Facilities Management Contract, as indicated in Form
A, must meet a minimum floor area of 35,000.
RECOMMENDED REQUIREMENTS
1.4.7
The Applicant should demonstrate meeting the recommended requirements
through completing Form F Experience.
1.4.8
The Applicant should have experience in undertaking or managing building,
mechanical, electrical and plumbing maintenance in the five (5) years preceding
the deadline for application submission.
1.4.9
The Applicant should have bringing into use new facilities in the five (5) years
preceding the deadline for application submission.
1.4.10
The Applicant should have experience in testing, commissioning and handover,
including certification and training, in the five (5) years preceding the deadline for
application submission.
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OTHER RECOMMENDED REQUIREMENTS
1.4.11
The Applicant should demonstrate meeting the other recommended requirements
through completing Form D Historical Contract Non-Performance.
1.4.12
Based on all information on fully settled disputes or litigation, the Applicant should
demonstrate that an instance of non-performance of a contract did not occur
within the last five (5) years prior to the deadline for application submission. A
fully settled dispute or litigation is one that has been resolved in accordance with
the Dispute Resolution Mechanism under the respective contract, and where all
appeal instances available to the applicant have been exhausted.
1.4.13
The Applicant should demonstrate that all pending litigation shall in total not
represent more than ten (10) percent of the Applicant's net worth, assuming that
all pending litigation is treated as resolved against the Applicant.
FINANCIAL PERFORMANCE
1.4.14
The Applicant should demonstrate the current soundness of their financial
position and its prospective long term profitability through completing Form E
Financial Situation.
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1.5
COMPLETING APPLICATION FORMS
FORMS
1.5.1
The forms attached to this PQD are to be completed by each Applicant who
wishes to be prequalified to tender.
1.5.2
Prequalification applications that include forms that are not filled out completely
and/or not submitted in the prescribed format may not be considered. It is
important that the Applicants prequalification responses are structured strictly in
accordance with the prequalification application numbering and format.
1.5.3
Applicants must answer all questions. Where a question is not applicable, the
Applicant shall use “N/A” and provide an explanation if the reason for nonapplicability is not readily evident.
1.5.4
A page limit has been set at 100 A4 pages and this limit must be adhered to, no
smaller than 10 point fonts are to be used and single sides/sheet will count as
one page.
JOINT VENTURE / CONSORTIUM
1.5.5
In the case of a JV/Consortium, all members in the JV/Consortium shall respond
to all questions. The JV/Consortium shall designate one of the members as Lead
Member, through whom any correspondence between the JV/Consortium and
Qatar Rail will be channelled.
1.5.6
All JV/Consortium submissions shall be collated by the Lead Member into a
single, coordinated document, using the same format and layout as those found
in the PQD.
1.5.7
Applications submitted by a JV/Consortium must meet the following
requirements:
a)
All JV/Consortium members shall respond to all the questions in the
appropriate sections, using each separate form. All responses must be
collated under the relevant section headings into a single, combined
submission;
b)
All JV/Consortium members must submit the complete documentation, or
portions applicable thereto, as though required of a company applying for
individual prequalification; and
c)
An application from a JV/Consortium must confirm that, if the JV/Consortium
is successful, the resulting contract would be signed so as to be legally
binding joint and severally on all members in the JV/Consortium.
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1.5.8
The table below highlights the submission requirements for a JV/Consortium:
JV/Consortium
1.5.9
1.5.10
Ref
Form
1.5.11
Single Entity
All Members
Combined
Each
Member
A
Signed Declaration


B
Applicant Information Form


Applicant Member
Information Form
Historical Contract NonPerformance




E
Financial Standing


F
Experience


Health, Safety and
Environmental
Quality Assurance and
Management
Corporate Social
Responsibility






Key Performance Indicators

C
D
G
H
I
J

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PART 2
BRIEFING DOCUMENT
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2.
BRIEFING DOCUMENT
2.1
DISCLAIMER
The Briefing Document is issued to provide potential Applicants with information
on the railway networks and potential services to be tendered. The Briefing
Document will not form part of any future tender or contract and, whilst the
information in the Briefing Document has been prepared in good faith, it does not
purport to be comprehensive or to have been independently verified.
The recipient’s attention is drawn to the fact that Qatar Rail make no
representation, warranty or undertaking in respect of the accuracy of the
information with respect to this section. Qatar Rail does not accept any
responsibility for the fairness, accuracy or completeness of the information herein
provided and shall not be liable for any loss or damage arising as a result of
reliance on the Briefing Document or on any subsequent communication.
Additionally, Qatar Rail has no responsibility to update this Briefing Document for
events and circumstances occurring after this date.
Qatar Rail reserves the right to contract for services in a manner that differs from
that described in the Briefing Document and may, at its sole discretion, add,
remove or amend the scope of services described in this Briefing Document.
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2.2
GENERAL INFORMATION
2.2.1
Operational Model
Qatar Rail will appoint multiple contractors to carry out facilities management
services in and around the stations (each an FM Contractor, together the FM
Contractors). The FM Contractors will assume the same scope of services but
will be appointed for different stations. Each FM Contractor will be solely
responsible for the entirety of all facilities management services for a number of
stations. The number of stations in each FM package shall be determined by
Qatar Rail in due course and its sole discretion.
2.2.2
The FM Contractors will be responsible for the customer experience including
their safety within and around their respective stations. A list of the types of
equipment that may be maintained by the FM Contractors can be found in section
2.2.6. The FM Contractors will be managed by the Railway Operators.
2.2.3
Provisional maintenance responsibility matrix
Maintenance
Civil structure stations
Civil structure other than station
Metro systems (rolling stock,
track, power, signalling,
communications, etc)
LRT systems (rolling stock, track,
power, signalling,
communications, etc)
Operator
FM
-
Level 1 and 2
Level 1 and 2
-
Maintenance
Contract
novated by QR
-
-
Full
maintenance
-
-
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
Other
QR for other
levels
QR for other
levels
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Maintenance
Metro VHTS (escalators,
elevators, travelators)
In station MEP: ventilation, air
conditioning, public health,
distribution boards, cables, cable
trays and ductwork
Other than station MEP:
ventilation, air conditioning, public
health, distribution boards,
cables, cable trays and ductwork
System wide MEP: Fire
suppression, Fire detection and
alarm, building Automation
Control System (BACS)
2.2.4
Operator
FM
Other
Maintenance
Contract
novated by QR
-
-
-
Full
Maintenance
-
Full
Maintenance
-
-
Full
Maintenance
-
-
Railway Operator(s)
A contractor will be appointed to operate the Metro (the Doha Metro Railway
Operator) and a contractor will be appointed to operate the Tram (the Lusail Tram
Railway Operator).
The Doha Metro Railway Operator and Lusail Tram Railway Operator (each an
Operator, together the Operators), within their respective railways, will have
overall responsibility for the performance and safety of the world class railways.
The Railway Operators services will include:
2.2.5
a)
Operating the passenger services including control centre and station control
rooms;
b)
Customer services on the trains and trams and in the stations;
c)
Safety and security including crowd control and evacuation;
d)
Cleaning, inspection and maintenance of “trackside” civil structures and
equipment;
e)
Support during testing and commissioning; and
f)
Maintenance of systems and rolling stock or management of existing
maintenance contracts.
The contracts are due to be 20 years in duration, with a breakpoint every 5 years.
The FM contracts will be novated to, or managed by, the respective Operators.
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2.2.6
Tender timeline
The procurement and appointment of the FM Contractors consists of the
following three-stage process:
a)
The first stage covers the prequalification (PQ) of potential Applicants.
b)
The second stage involves the Invitation to Tender (ITT) and Request for
Proposals (RFP) from the prequalified Applicants.
c)
The third stage covers negotiation and the award of contract to the
successful tenderer.
The following table outlines the anticipated dates for the procurement and
appointment of contractors:
Milestone
Facilities Management for
Metro and Tram
Railway Operators for
Metro and Tram
Issue PQD
14 May 2015
14 May 2015
Submit PQ applications
13 Aug 2015
13 Aug 2015
Shortlist Applicants
Q3 2015
Q3 2015
Issue ITT and RFP
Q1 2016
Q2 2016
Anticipated contract award
Q1 2017
Q2 2017
2.2.7
Railway Regulations (AAPP)
The Ministry of Transport is working in close cooperation with Qatar Rail to
identify the requirements of the future Railway Regulator to the FM Contractor.
The Operator shall obtain a license to operate and certification of its Safety
Management System from the future Railway Regulator.
The Ministry of Transport and Qatar Rail will establish a Safety Review Panel
(SRP) which will act as the Safety Authority on the Ministry of Transport’s behalf
until the Safety Regulator is set up.
The safety certification of the Metro and LRT will be based on an Authority
Approval Process Plan (AAPP) with milestones and deliverables.
The detailed requirements for the Operator’s License and the Safety
Management System certification will be describe in detail within the tender
documentation.
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2.2.8
Special events
The following special events, as a minimum, may require a potential adjustment
to the service provided on Doha Metro and Lusail Tram:
Type
Event
Timing (Duration)
Annual
National Day
18 December (1 day)
Annual
Sports Day
February (1 day)
Annual
Eid Al Adha
Islamic month of Hajj (3 days)
Annual
Ramadan
Islamic month of Ramadan (month)
Annual
Eid Al Fitr
End of Islamic month of Ramadan
(2 days)
Annual
Qatar ExxonMobil Open (tennis)
January (8 days)
Annual
Qatar Total Open (tennis)
February (8 days)
FIFA World Cup
Winter 2022 (4 weeks)
Other
2.2.9
Mechanical, electrical and plumbing (MEP) equipment
The following types of MEP equipment are anticipated to be installed for Doha
Metro and Lusail Tram to be maintained by the Operator, FM Contractor or other
contractors as per paragraph 2.2.2:
a)
Ventilation & Air Conditioning
i.
Air Handling Units
ii.
Fresh Air Handling Units
iii. Air Cooled Chillers
iv. Package Evaporator Unit
v.
Air Cooled Condensing Unit
vi. Fan Coil Units
vii. Fans
viii. Automatic Chemical Dosing System
ix. Package Pressurisation Unit
b)
Public Health
i.
Dewatering Pumps
ii.
Sewage Water Pumps
iii. Booster Pumps
iv. Electric Water Heater
v.
GRP Water Storage Tank
vi. Sand Filter
vii. Chilled Water pumps
viii. Oil Interceptor/Bypass Separator
c)
Fire Suppression
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d)
i.
Fire Pump Set including Jockey Pump
ii.
Fire Water Re-circulation Pumps
Main Distribution Boards
i.
Normal and Emergency MCC for MEP
ii.
Normal and Emergency Sub MDB
iii. Normal and Emergency DB for Lighting
iv. Normal and Emergency DB for Power
v.
Control Panels for Mechanical Equipment
vi. Control Panels for VHTS
e)
Vertical Horizontals Transportation Systems (VHTS)
i.
Elevator
ii.
Travelator (Moving Walk)
iii. Escalator
2.2.10
f)
Low Voltage Cables
g)
Fire Alarm Panels
h)
Building Automations Control System (BACS)
i)
Cable Trays and troughs
j)
Ductwork
Asset Management System
Qatar Rail will provide guidance and governance for the use of the asset
management system, however the Operators and FM Contractors will need to
procure necessary licenses and technical support. The number of licenses and
the required modules shall be jointly agreed by Qatar Rail and the contractor, and
the licenses shall be purchased by the Operator/FM Contractor in the name of
Qatar Rail from IBM in Qatar. The implementer shall be IBM Gold certified for
Maximo. The asset management system will interface with Building Information
Modelling (BIM). Qatar Rail has mandated Maximo as its asset management
system and will not approve the use of other systems.
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2.3
DOHA METRO PROJECT INFORMATION
2.3.1
Operation
The Doha Metro has the following key operational features:
a)
GoA 4 fully automated and unattended train operation;
b)
Communication Based Train Control (CBTC);
c)
100 kph operating speed on at-grade and elevated sections;
d)
80 kph operating speed in tunnels;
e)
Each Line (Red / Gold / Green) operated independently, with dedicated light
maintenance and washing facilities; and
f)
One central OCC in the main depot in Al Wakra.
By the year 2021 the Doha Metro is forecast to operate at:
2.3.2
a)
Daily boardings (normal weekday) 640,000;
b)
Daily passenger-km 3.1 million; and
c)
Annual fleet-km 15.3 million.
Network
The following tables give an overview of the line length and number of stations for
Doha Metro:
Line
Red
Gold
Green
Service-Line
Line length in
km (terminalterminal)
Number of
Stations served
Headway
(normal
operation)
M10
31.8
15
135 s
M11
31.8
17
135 s
M12
25.0
14
Event operation
only
M20
13.2
10
360 s
M22
14.2
11
360 s
M32
21.1
10
180 s
M33
1.8
2
360 s
Line
Number of
Stations per line
Red
18
Gold
11
Green
11
Number of
Stations in
network
37
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Line
Total Length
Tunnel
Elevated
At-grade
Red
37.8 km
27.4 km
7.8 km
2.6 km
Gold
14.2 km
14.2 km
Green
22.9 km
21.3 km
1.3 km
0.3 km
The following table gives an overview of the daily boardings forecast in
thousands, for a normal weekday in 2021 for Doha Metro:
Daily
boardings
Station function
Number of
stations
<5
Line station
6
5 to 10
Line station
15
10 to 30
Line station
13
>30
Line station
1
>30
Transfer station
2
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
The network diagram for Doha Metro can be found below.
2.3.3
Passenger forecasts
The table forecasts the daily ridership in thousands over the 20 years from 2019
for Doha Metro:
Year
2019
2020
2021
2022
2023
2024
2025
2026
2027
2028
2029
Daily
Ridership
(thousands)
192
447
639
661
684
707
729
752
774
797
820
Year
2030
2031
2032
2033
2034
2035
2036
2037
2038
2039
Daily
Ridership
(thousands)
842
865
873
882
891
900
909
918
927
936
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
2.3.4
Systems, Rolling Stock and Trackwork (SRSTW) contractor
Qatar Rail has awarded the SRSTW Contract, for manufacturing, supplying,
delivering to site, installing, testing, commissioning of the system. The system
consists of:
a)
rolling stock (90 Trainsets, equivalent to 270 vehicles);
b)
track work;
c)
electric power supply for traction and non-traction;
d)
train control (signalling);
e)
platform screen doors;
f)
telecommunication systems, including fire detection, fare collection, access
control;
g)
third party telecommunications systems;
h)
Integrated Control Centre and Back-up Control Centre;
i)
SCADA system for monitoring and control;
j)
asset management system (Maximo);
k)
the tunnel ventilation system; and
l)
depot equipment.
The SRSTW Contractor will also be the maintainer of all the system equipment
through a Systems Maintenance (SM) contract. This contract is due to be 20
years in duration, with a breakpoint every 5 years. The SM contract will be
novated to, or managed by, the Doha Metro Railway Operator.
2.3.5
Design and Build (D&B) contractors
The overall civil construction is allocated through 8 D&B packages:
a)
M001: Red Line North Underground
b)
M002: Red Line North Elevated and at Grade
c)
M003: Red Line South Underground
d)
M004: Red Line South Elevated and at Grade
e)
M006: Gold Line Underground
f)
M007: Major Stations
g)
M008: Green Line Underground
h)
M009: Green Line Elevated and at Grade
Each D&B contractor is in charge of:
a)
Executing the civil work;
b)
Procuring the MEP equipment corresponding to its package; and
c)
Handing over the works to the SRSTW Contractor.
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Qatar Railways Company
There is no Maintenance Contract associated with the civil works or the MEP.
Paragraph 2.2.2 sets out the maintenance responsibilities of the various
contractors.
Qatar Rail is also procuring all Vertical and Horizontal Transport Systems (VHTS:
elevators, escalators and travelators). The Contractors who will supply, deliver,
install, test and commission the VHTS equipment will also be the maintainers of
the equipment. The VHTS maintenance contract is set to be 20 years in duration
and will be novated to, or managed by, the Doha Metro Railway Operator.
2.3.6
Indicative programme timing
The table below sets out key milestones in the delivery of the Doha Metro:
Milestone
Date
Commence Rolling Stock Delivery
Q4 2017
Commence Dynamic Testing
Q1 2018
Commence Trial Running
Q3 2018
Sectional Completion – Green Line
Q4 2018
Sectional Completion – Red Line
Q2 2019
Sectional Completion – Gold Line
Q4 2019
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Qatar Railways Company
2.4
LUSAIL TRAM PROJECT INFORMATION
2.4.1
Operation
The Lusail Tram has the following key operational features:
a)
Manually driven trams, driver supported by ATP
b)
70 kph maximum operating speed at-grade and in tunnels
c)
Priority at junctions
d)
One central OCC in the depot
By the year 2021 the Lusail Tram is forecast to operate at:
2.4.2
e)
Daily boardings (normal weekday) 50,000;
f)
Daily passenger-km 150,000; and
g)
Annual fleet-km 2.1 million.
Network
The following tables give an overview of the line length and number of stations for
Lusail Tram:
Line length in
km (terminalterminal)
9.4
Number of
Stations
served
13
Yellow
Yellow
loop
Purple
9.9
14
7.3
10
14
2.2
5
5
Green
16.5
18
18
Line
Red
Number of
Stations per
line
13
Number of
Stations in
network
34
The following table gives an overview of the daily boardings forecast in
thousands, for a normal weekday in 2021 for Lusail Tram:
Daily
boardings
<1
Station
function
Line station
Number of
stations
12
1 to 3
Line station
17
3 to 5
Line station
Transfer
station
Transfer
station
2
3 to 5
>5
1
2
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
The network diagram for Lusail Tram can be found below.
2.4.3
Passenger forecasts
The table forecasts the daily ridership in thousands over the 20 years from 2019
for Lusail Tram:
Year
2019 2020 2021 2022 2023 2024 2025 2026 2027 2028 2029
Daily
Ridership
(thousands)
18
42
60
66
72
78
84
90
96
103
109
Year
2030 2031 2032 2033 2034 2035 2036 2037 2038 2039
Daily
Ridership
(thousands)
115
2.4.4
121
122
123
124
126
127
128
130
131
Systems contractor
A design and Build contract was procured to QDVC-Alstom for the complete
Lusail Tram, including construction of underground, at grade and elevated
trackway, underground and at grade stations, and manufacturing, supplying,
delivering to Site, installing, testing, commissioning of:
a)
rolling stock; 35 trams (Citadis type),
b)
track work,
c)
electric power supply for traction and non-traction, including APS (catenary
free) system,
d)
train control (signalling),
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
e)
platform screen doors,
f)
telecommunication systems, including fire detection, fare collection, access
control,
g)
Control Centre,
h)
SCADA system for monitoring and control,
i)
the tunnel ventilation system, and
j)
depot equipment.
No long term Systems Maintenance contract has been procured or awarded by
Qatar Rail for the Lusail Tram. However, Qatar Rail, pursuant to the Lusail Tram
Design and Build Contract, may exercise the following D&B Contractor
maintenance options:
i.
Maintenance for Catenary Free System & Rolling Stock main equipment for
a period of 5 years;
ii.
Maintenance of Rail systems except those mentioned in i. above for a period
of 2 years; and
iii.
Maintenance of all other equipment not covered by i. and ii. above for a
period of 1 year.
If Qatar Rail exercises the above D&B Contractor maintenance options then the
Lusail Tram Railway Operator will be responsible for maintenance of the above
systems equipment on the expiry of each option.
2.4.5
Indicative programme timing
The table below sets out key milestones in the delivery of the Lusail Tram:
Milestone
Date
Commence Rolling Stock Delivery
Q4 2017
Commence Dynamic Testing – Phase 1 (2C2)
Q2 2018
Commence Dynamic Testing – Phase 2 (2C3)
Q4 2018
Commence Trial Running – Phase 1 (2C2)
Q4 2018
Sectional Completion – Phase 1 (2C2)
Q1 2019
Commence Trial Running – Phase 2 (2C3)
Q2 2020
Sectional Completion – Phase 2 (2C3)
Q2 2020
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Qatar Railways Company
2.5
SCOPE OF SERVICES FOR FM CONTRACTOR(S)
2.5.1
Pre-operations services
During the pre-operation period, the FM Contractor will:
2.5.2
a)
Develop FM SOPP’s and produce rule book, station specific local work
instructions
b)
Mobilize and Train staff
c)
Support during testing and commissioning; receive validate and verify hand
over documentation
d)
Develop HAZOP’s
e)
Set up supply chain
f)
Cleaning inside and outside stations including landscaping;
g)
Day-to-day management of retail, food and beverage outlets including
management of fit-outs;
h)
Management, cleaning, inspection and maintenance of park and ride;
i)
Cleaning, inspection and maintenance of architectural finishes and “back of
house” rooms;
j)
Cleaning, inspection and maintenance of station civil structures and
equipment;
k)
Waste management and pest control.
l)
Receive and maintain stations from handover to opening
Operations services
During the revenue service period, the FM Contractor will:
a)
the supply chain
b)
Cleaning inside and outside stations including landscaping;
c)
retail, food and beverage outlets including management of fit-outs;
d)
cleaning, inspection and maintenance (level 1 and 2) of park and ride;
e)
Cleaning, inspection and maintenance of architectural finishes and “back of
house” rooms;
f)
Cleaning, inspection and maintenance (level 1 and 2) of station civil
structures and equipment (non-safety related);
g)
Waste management and pest control.
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
2.5.3
Special events services
In case of planned Special Events, the FM Contractors will apply the additional
services, mobilize additional staff and liaise with third parties according to the
Special Event Plan, without disrupting the normal services.
In case of unplanned Special Event, and upon Qatar Rail request, the FM
Contractor will propose additional services and staff to be deployed to cover the
needs and specificity of the event. Upon Qatar Rail agreement, the FM
Contractor will provide the additional services, mobilize additional staff and liaise
with third parties according to the agreement, without disrupting the normal
services.
2.5.4
Contract principles
The General Conditions of the FM Contract will include, but not be limited to:
2.5.5
a)
A 20 year term, with Employer break options on 5th, 10th, and 15th year of
term
b)
Payment linked to the Key Performance Indicators (KPIs)
c)
Operator to provide a Parent Company Guarantee
d)
Operator to provide a Performance Bond
e)
Option for Employer to novate the Contract to the Operator
f)
Local content and training/education requirements
Payment
The payment to the FM Contractor may include, but not be limited to:
a)
Base payment for the provision of the scope of services;
b)
Adjusted payment for:
i.
Special events; and
ii.
Timetable modifications.
c)
Payment deduction linked to performance against KPIs, capped at a
percentage; and
d)
Bonuses or incentives to be determined.
Due to the anticipated length of the contract it is likely that the payment (or part
of) will be linked to one or more Qatar inflation indices.
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Qatar Railways Company
2.5.6
Interface (delivery)
During the pre-operation period, the FM Contractor will ensure its own
mobilization (including hiring, training, develop plans, procedures and standards).
For its mobilization, the FM Contractor will be granted the use of facilities,
equipment and access to the system by Qatar Rail or the Operator according to
the progress of the testing and commissioning.
To support the testing and commissioning phase, the FM Contractor will provide
resources to Qatar Rail or the Operator.
2.5.7
Key Performance Indicators
Performance and quality of service will be measured through Key Performance
Indicators (KPIs) that will be monitored and reported by the FM Contractor to
Qatar Rail and/or the Operator.
The possible KPIs are:
a)
Customer satisfaction
b)
Cleanliness
c)
Equipment operational availability
d)
Front of house and landscaping maintenance
Each KPI will be associated with a target. Failure to reach the target will result in
a penalty for the FM Contractor. Repetitive or persistent failure will result in
further consequences ranging from an obligation to present a corrective plan to
contract termination.
2.5.8
Local Participation
It is the objective of Qatar Rail to drive local industry participation and knowledge
transfer as part of the Operator and Facilities Management contracts.
During the tender process bidders will be required to propose their Local Industry
Participation Plan and all related information, including the list of services that are
to be supplied as Qatari industry local content.
Bids will be assessed on the value these plans will provide to Qatar therefore
bidders are encouraged to deliver world-class local content proposals which
show a clear and measurable enhancement of Qatari industry and skills.
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
PART 3
PREQUALIFICATION FORMS
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
FORM A – SIGNED DECLARATION
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
FORM A – SIGNED DECLARATION
[TO BE PROVIDED ON LEAD MEMBER’S LETTER HEAD]
Date: [insert day, month, year]
Ref: Doha Metro and Lusail Tram Facilities Management Contracts
Page: [x] of [y]
To:
Ref:
Qatar Rail
DOHA METRO AND LUSAIL TRAM FACILITIES MANAGEMENT CONTRACTS
Application to Prequalify for DOHA METRO AND LUSAIL TRAM FACILITIES
MANAGEMENT CONTRACTS
We, the undersigned, apply to be prequalified for:
TICK Please tick as appropriate
Doha Metro Facilities Management Contract
Lusail Tram Facilities Management Contract
We, the undersigned, declare that:
a)
we have examined and have no reservations to the PQD, including any addenda
issued up to the submission of this application.
b)
we, including any subcontractors or suppliers for any part of the tender resulting from
this prequalification, do not have any conflict of interest.
c)
we understand that you may cancel the prequalification process at any time and that
you are neither bound to accept any application that you may receive nor to invite the
prequalified applicants to bid for the contract subject of this prequalification, without
incurring any liability to the Applicants.
d)
Qatar Rail and its authorized representatives are hereby authorized to conduct any
inquiries or investigations to verify the statements, documents, and information
submitted in connection with this application, and to seek clarification from our
bankers and clients regarding any financial and technical aspects.
e)
the information furnished in our application is true and accurate to the best of our
knowledge.
f)
if we are prequalified, we acknowledge that this grants us the opportunity to
participate in the submission of a tender in response to the formal tender documents,
at which time we undertake to provide the required tender bond.
g)
if the legal, technical, financial condition, or the contractual capacity of our company,
or, if applicable, the JV or Consortium of which we are a member, changes when the
call for tenders is issued, we shall inform Qatar Rail of the facts and acknowledge that
Qatar Rail has the right to review and re-assess the application which we previously
made.
h)
we enclose all the required prequalification forms and all other documents and
supplemental information required for the prequalification application.
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
i)
all members of the JV or Consortium have signed this declaration so as to be legally
binding to the whole and to each individual member.
1. APPLICANT NAME (LEAD MEMBER):
Signed:
Print name:
Dated:
Stamp:
2. APPLICANT NAME (MEMBER):
Signed:
Print name:
Dated:
Stamp:
3. APPLICANT NAME (MEMBER):
Signed:
Print name:
Dated:
Stamp:
4. APPLICANT NAME (MEMBER):
Signed:
Print name:
Dated:
Stamp:
TICK FORM A ATTACHMENTS – Attached are copies of originals of:
Power of Attorney for signatory for 1. Lead Member
Power of Attorney for signatory for 2. Member
Power of Attorney for signatory for 3. Member
Power of Attorney for signatory for 4. Member
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
FORM B – APPLICANT INFORMATION FORM
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
FORM B – APPLICANT INFORMATION FORM
[TO BE COMPLETED ONCE FOR JV/CONSORTIUM]
Date: [insert day, month, year]
Ref: Doha Metro and Lusail Tram Facilities Management Contracts
Page: [x] of [y]
1. Applicant’s legal name
(LEAD):
2. In case of JV or Consortium,
legal name of each Applicant
member and percentage share
(if applicable):
1. [LEAD] (%%)
2.
3.
4.
3. Applicant’s country (LEAD):
4. Applicant’s year of
establishment (LEAD):
5. Applicant’s legal address
(LEAD):
6. Applicant’s authorized
representative information
(LEAD):
Name:
Telephone:
Email:
7. Division of responsibilities:
Scope of services
PLEASE TICK AS APPROPRIATE
Member 1
Member 2
Member 3
Member 4
a. [Insert scope as necessary]
b. [Insert scope as necessary]
c. [Insert scope as necessary]
d. [Insert scope as necessary]
e. [Insert scope as necessary]
TICK FORM B ATTACHMENTS – Attached are copies of originals of:
Articles of incorporation or documents of constitution, and documents of registration
of the legal entity named above in (1)
JV or Consortium agreement or letter of intent
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
FORM C – APPLICANT MEMBER INFORMATION FORM
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
FORM C – APPLICANT MEMBER INFORMATION FORM
[TO BE COMPLETED FOR EACH MEMBER IN JV/CONSORTIUM]
Date: [insert day, month, year]
Ref: Doha Metro and Lusail Tram Facilities Management Contracts
Page: [x] of [y]
1. Applicant’s legal name (same
as Form B (1)):
2. Applicant member’s legal
name (as per Form B (2)):
3. Applicant member’s country
of registration:
4. Applicant member’s year of
establishment:
5. Applicant member’s legal
address:
6. Applicant member’s
authorized representative
information:
Name:
Telephone:
Email:
7. Name of Qatari sponsor and / Name:
or agent (if applicable):
Address:
8. Please confirm that Applicant member named in (2) is able and willing to
provide a performance bond from an approved Qatari Bank:
9. Details of Applicant
member’s ultimate parent
company:
YES / NO
Name:
Address:
10. Please confirm that parent company named in (9) is able and willing to
provide a parent company guarantee:
YES / NO
TICK FORM C ATTACHMENTS – Attached are copies of originals of:
Articles of incorporation or documents of constitution, and documents of registration
of the legal entity named above in (2)
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
FORM D – HISTORICAL CONTRACT NONPERFORMANCE
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
FORM D – HISTORICAL CONTRACT NON-PERFORMANCE
[TO BE COMPLETED FOR EACH MEMBER IN JV/CONSORTIUM]
Date: [insert day, month, year]
Ref: Doha Metro and Lusail Tram Facilities Management Contracts
Page: [x] of [y]
1. Applicant’s legal name (same
as Form B (1)):
2. Applicant member’s legal
name (as per Form B (2)):
3. Please provide details of any contract non-performance in the past five years below (insert
more rows as required):
Non-performed Contract identification:
Total contract
Year:
portion of
amount:
contract:
Contract name:
Employer name:
[amount,
[amount and
[year]
Reason for non-performance:
currency and %]
currency]
[year]
[year]
[amount,
currency and %]
[amount,
currency and %]
Contract name:
Employer name:
Reason for non-performance:
Contract name:
Employer name:
Reason for non-performance:
[amount and
currency]
[amount and
currency]
4. Please provide details of any pending litigation as at the deadline date for the application
submission (insert more rows as required):
Outcome as
Contract identification:
Total contract
Year: percentage of
amount:
assets:
Contract name:
Employer name:
[amount,
[amount and
[year]
Matter in dispute:
currency and %]
currency]
[year]
[amount,
currency and %]
[year]
[amount,
currency and %]
Contract name:
Employer name:
Matter in dispute:
Contract name:
Employer name:
Matter in dispute:
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
[amount and
currency]
[amount and
currency]
Page 39
Qatar Railways Company
FORM E – FINANCIAL STANDING
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
FORM E – FINANCIAL STANDING
[TO BE COMPLETED FOR EACH MEMBER IN JV/CONSORTIUM]
Date: [insert day, month, year]
Ref: Doha Metro and Lusail Tram Facilities Management Contracts
Page: [x] of [y]
1. Applicant’s legal name (same
as Form B (1)):
2. Applicant member’s legal
name (as per Form B (2)):
3. The Applicant shall provide copies of financial statements for the latest three years. The
financial statements shall:
a)
reflect the financials of the Applicant, and not sister or parent companies.
b)
be audited by a certified accountant.
c)
include a balance sheet, income statement, cash flow and all notes.
d)
correspond to complete, audited financial years (partial periods will not be accepted).
4. As per (3) above, the Applicant shall provide copies of financial statements for the latest
three years for its ultimate parent company (identified as per Form B (9)).
5. Please provide details of any
material adverse change to
financial position since last
audited financial statements:
6. If the financial statements
provided in (3) show a loss in
any year, please provide a
written statement detailing the
reason, any mitigating
circumstances and rectification:
7. Please provide a report from Dun and Bradstreet (D&B) for the latest available financial
year for the Applicant. If there is a D&B risk indicator of less than 4 then no further
information will be required. If there is a D&B risk indicator of 4 (indicating a high risk of
business failure), if no risk indicator is assigned or if a D&B report is not available then
please provide a written statement demonstrating (including in relation to any credit support
arrangements):
a)
how the Applicant will service liabilities as they fall due; and
b)
whether there are any mitigating circumstances.
TICK FORM E ATTACHMENTS – Attached are copies of originals of:
Audited financial statements as requested above in (3) and (4)
Dun & Bradstreet reports as requested above in (6)
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
FORM F – EXPERIENCE
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
FORM F – EXPERIENCE
[TO BE COMPLETED FOR EACH MEMBER IN JV/CONSORTIUM]
Date: [insert day, month, year]
Ref: Doha Metro and Lusail Tram Facilities Management Contracts
Page: [x] of [y]
1. Applicant’s legal name (same
as Form B (1)):
2. Applicant member’s legal
name (as per Form B (2)):
3. Please identify any contracts that demonstrate work in metro, light rail, hospitals, civic
buildings, five star hotels or shopping malls facilities management in the past five years
below, listed in chronological order (insert more rows as required):
Start
End
Month Month Contract identification:
Role
/ Year: / Year
Contract name:
Employer name:
[Contractor /
Employer's contact name, email and phone:
Sub[mm/yy [mm/yy
Contract amount:
contractor /
]
]
Description of services:
Contract
[include floor area, location]
Manager]
[mm/yy
]
[mm/yy
]
[mm/yy
]
[mm/yy
]
Contract name:
Employer name:
Employer's contact name, email and phone:
Contract amount:
Description of services:
Contract name:
Employer name:
Employer's contact name, email and phone:
Contract amount:
Description of services:
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
[Contractor /
Subcontractor /
Contract
Manager]
[Contractor /
Subcontractor /
Contract
Manager]
Page 43
Qatar Railways Company
FORM G – HEALTH, SAFETY AND ENVIRONMENTAL
PERFORMANCE
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
FORM G – HEALTH, SAFETY AND ENVIRONMENTAL PERFORMANCE
[TO BE COMPLETED FOR EACH MEMBER IN JV/CONSORTIUM]
Date: [insert day, month, year]
Ref: Doha Metro and Lusail Tram Facilities Management Contracts
Page: [x] of [y]
1. Applicant’s legal name (same
as Form B (1)):
2. Applicant member’s legal
name (as per Form B (2)):
Qatar Rail Use Only
Health, Safety and Environmental Performance
Contracts Approved __ Yes __ No
Prequalification Questionnaire
1.
ESH Approved
__ Yes __ No
Project Approved
__ Yes __ No
COMPANY NAME
Name:
Telephone #:
(
)
Address:
Fax #:
(
)
E-mail Address:
Person Completing this Form:
2.
Type of Work:
Mechanical
Operation of Works Trains
Electrical Work
Other (State Type):
3.
Injury and Citation/Prosecution History
3.1 What is your injury information for the three most recent years:
2012
a.
Number of fatalities
b.
Number of lost-time injuries and illnesses cases
c.
Number of days away from work for injury or illness
d.
Number of cases with restricted work activity (job transfer or
restriction)
e.
Number of cases without lost workdays (other recordable cases)
f.
Total number of hours worked by all employees
g.
Lost Workday Injury and Illness Rate (LWDIIR) = (b) x 200,000
(f)
h.
Total Recordable Case Rate (TRCR) = (b+d+e) x 200,000
(f)
__________
2013
__________
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
2014
_________
Page 45
Qatar Railways Company
3.2 Provide a brief description of each fatality, if any occurred (as listed in (a) above) in the past 3 years (add pages if
necessary):
3.3 Has your company received any government safety or environmental
citations/prosecutions in the past 3 years?
a.
If yes, number of serious
citations/prosecutions:
b.
If yes, number of wilful
citations/prosecutions:
c.
If yes, number of Repeat
violations:
4.
Citation / Prosecution History (cont.)
Y
e
s
No
4.1 Provide final outcome after informal, formal, government review commission, etc. for any wilful, serious, or
repeat prosecutions/violations in the past three (3) years (add pages if necessary):
5. HSE Programme Information
5.1 Do you have a Health & Safety Policy signed by the most Senior person in
the organisation?
Yes
No
5.2 Has your H &S Managements System been accredited to OHSAS 18001?
Yes
No
5.3 Do you conduct project HSE assessments and document their findings?
Yes
No
If yes, who conducts this inspection?
Title:
5.4 How often does Senior Management
review your organisations H & S
Performance?
5.2 Do you have a written HSE
programme?
How Often?
Monthly
Yes
Quarterly
Annually
No
5.3 Do you have a full-time HSE professional assigned to each job site/project?
Yes
No
5.4 Is a written report summarizing HSE accidents/incidents sent to the following and how often?
No
a.
President
b.
Vice President/Manager of Construction
c.
Project Superintendents/Site Managers
d.
HSE Director
Yes
Monthly
Quarterly
Annual
ly
6. Environmental
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Qatar Railways Company
6.1 Does your company have a written environmental policy and implementation
procedures, or management plans, to guide environmental compliance on the job site
during construction?
Yes
No
6.2 Has your company ever been cited, prosecuted or received notices of violation
(NOVs) from local environmental agencies for non-compliant actions (e.g., chemical
or other hazardous material spills, sediment releases offsite)?
Yes
No
6.3 Has your company ever had work activities stopped because of failure to obtain the
required environmental permits or agency approvals?
Yes
No
6.4 Provide a brief description of any environmental citations/prosecutions/violations received and the final outcome
(e.g., amount of fines paid) in the past three (3) years (add pages if necessary):
7.
References
List three (3) client references that could verify the quality and management commitment of your HSE program.
Name
Address
a.
Phone #/ Point of Contact
(
)
P.O.C.
b.
(
)
P.O.C.
c.
(
)
P.O.C.
TICK FORM G ATTACHMENTS – Attached are copies of originals of:
ISO 14001 Certificate OHSAS 18001 Certificate
Health, Safety & Environmental Management System – submit Table of Contents
page only
Health, Safety & Environmental Policy Statement – by CEO or Equivalent (if
available)
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
FORM H – QUALITY ASSURANCE AND MANAGEMENT
Prequalification Document for Doha Metro and Lusail Tram Facilities Management Contracts
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Qatar Railways Company
FORM H – QUALITY ASSURANCE AND MANAGEMENT
[TO BE COMPLETED FOR EACH MEMBER IN JV/CONSORTIUM]
Date: [insert day, month, year]
Ref: Doha Metro and Lusail Tram Facilities Management Contracts
Page: [x] of [y]
1. Applicant’s legal name (same
as Form B (1)):
2. Applicant member’s legal
name (as per Form B (2)):
1.
Does your company maintain a current (approved within the last year) Quality Assurance Manual or
Corporate Equivalent? If so provide a copy under attachment H-1
Yes 
2.
Is your company certified according to ISO 9001 – 2008?
Yes 
3.
No 
No 
If selected, your company will require a robust inspection and test plan that requires
transparent
management of defects, rapid close-out, preventive measures, fines for NCR’s, and inspection
documentation kept by multiple types of data recall methods. Is your company prepared to dedicate
time, money, and resources to establish and maintain such a system?
Yes 
8.
No 
Does your company Project Quality Plan / Quality Assurance Management Plan (PQP/QAMP) Give
authority to the Quality Manager to stop work for poor quality? Provide a copy of the section or
paragraph under H-4
Yes 
7.
No 
When was the last external audit conducted on your company? Post the official results under
attachment H-3
Yes 
6.
If so, provide a copy of the current ISO Certificate under Attachment H-2
Has your company ever been responsible for design requirements, design assurance, or capital
projects design?
Yes 
5.
No 
Does your company perform internal or external quality assurance audits?
Yes 
4.
No 
No 
Does your company have a system in place for controlling the quality of the activities of suppliers and
contractors?
Yes 
No 
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Qatar Railways Company
9.
If selected, your company will be required to accept construction works from civil and systems
contractors. Has your company done this before and do you have methods and procedures ready to
perform such functions should your company be selected?
Yes 
10.
Quality operations protect the rail safety case. Has your company ever had the rail safety case
suspended, revoked, or otherwise rail operations halted due to poor quality incidents?
Yes 
11.
Quality 
If your company is pressured to begin operations before Fire/Life/Safety or Rail Safety Certificates are
obtained, will your company commence operations to appease the client?
Yes 
13.
No 
What is more important to your quality manager, speed of work completion or quality of the work?
Speed 
12.
No 
NO 
Which is more important to your company, Quality Assurance, Quality Control, or Continuous
Improvement?
Quality Assurance 
Quality Control 
Continuous Improvement 
TICK FORM H ATTACHMENTS – Attached are copies of originals of:
Company Quality Assurance Manual / or Equivalent – submit Table of Contents page
only
Current ISO 9001 – 2008 Certificate (if available)
Latest external audit performed on your company
Company Quality Assurance Policy Statement – by CEO or Equivalent (if available)
Quality Manager Authority to stop works
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Qatar Railways Company
FORM I – ENVIRONMENTAL POLICY AND CORPORATE
SOCIAL RESPONSIBILITY PERFORMANCE
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Qatar Railways Company
FORM I – ENVIRONMENTAL POLICY AND CORPORATE SOCIAL RESPONSIBILITY
PERFORMANCE
[TO BE COMPLETED FOR EACH MEMBER IN JV/CONSORTIUM]
Date: [insert day, month, year]
Ref: Doha Metro and Lusail Tram Facilities Management Contracts
Page: [x] of [y]
1. Applicant’s legal name (same
as Form B (1)):
2. Applicant member’s legal
name (as per Form B (2)):
3. Please provide details of how the Applicant considers energy use in the provision of
services:
4. Please provide details of any programme for monitoring the Applicant’s current level of
environmental performance:
5. Please provide details of any environmental targets or objectives for improvement the
Applicant has:
6. Please provide details of the Applicant’s social responsibility policy
7. List of all Social Responsibility initiatives the Applicant has undertaken:
a. Ethical practices (such as Code of Conduct, Confidentiality, fair competition.)
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Qatar Railways Company
b. Human Rights (such as Equal Opportunity, non-discrimination, diversity)
c. Labour Rights (such as child/involuntary labour, wages and working hours, health and
safety.)
d. Community Investments
TICK FORM I ATTACHMENTS – Attached are copies of originals of:
Environmental certificates of the Applicant (if available)
Certificate of the Applicant’s membership in global Social Responsibility initiatives (if
available)
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Qatar Railways Company
FORM J – KEY PERFORMANCE INDICATORS
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Qatar Railways Company
FORM J – KEY PERFORMANCE INDICATORS
[TO BE COMPLETED ONCE FOR JV/CONSORTIUM]
Date: [insert day, month, year]
Ref: Doha Metro and Lusail Tram Facilities Management Contracts
Page: [x] of [y]
1. Applicant’s legal name (same
as Form B (1)):
2. Applicant member’s legal
name (as per Form B (2)):
3. Please provide examples of indicators that the Applicant is currently using or has
previously used in measuring performance of services in:
a. Facilities Management
b. Equipment Maintenance
c. Waste Management
4. Please describe any penalty regimes that the Applicant has been subject to including the
calculation and cap (if any) of penalties:
5. Please describe any bonus incentives that the Applicant has been subject to including the
calculation and cap (if any) of bonuses:
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