LESSON 17-1 GLOBAL PRODUCT PLANNING GOALS Describe sources of product opportunities for international marketing. Identify categories of consumer products and the importance of product lines. Explain how services are marketed. INTERNATIONAL BUSINESS © SOUTH-WESTERN THOMSON 2 International Product Opportunities New product Improved product Existing product with a new use Existing product sold in a new market INTERNATIONAL BUSINESS © SOUTH-WESTERN THOMSON 3 Marketing Products Around the World Consumer product categories Convenience goods Shopping goods Specialty goods The product line Organizational products INTERNATIONAL BUSINESS © SOUTH-WESTERN THOMSON 4 Consumer Services Characteristics of services Types of services Rented-goods services Owned-goods services Non-goods services Marketing of services Services and international trade INTERNATIONAL BUSINESS © SOUTH-WESTERN THOMSON LESSON 17-2 DEVELOPING AND RESEARCHING PRODUCTS INTERNATIONAL BUSINESS GOALS Discuss the steps in the new product development process and the marketing research process. Describe data collection methods used in international marketing research. © SOUTH-WESTERN THOMSON 6 Creating New Products Customer needs Technology INTERNATIONAL BUSINESS © SOUTH-WESTERN THOMSON 7 New Product Development Process 1. Generating product ideas 4. Marketing product ideas 2. Evaluating product ideas 3. Researching product ideas INTERNATIONAL BUSINESS © SOUTH-WESTERN THOMSON 8 The Marketing Research Process Phase 1: Identify Problem Phase 2: Collect Data Phase 3: Analyze Data Phase 4: Report Results INTERNATIONAL BUSINESS © SOUTH-WESTERN THOMSON 9 Data Collection and Analysis for Marketing Research Secondary data Primary data Surveys Quantitative research Qualitative research Observations Experiments Analyzing and using research data INTERNATIONAL BUSINESS © SOUTH-WESTERN THOMSON LESSON 17-3 AN INTERNATIONAL PRODUCT STRATEGY INTERNATIONAL BUSINESS GOALS Describe branding and packaging techniques used by global business organizations. Explain actions involved in planning a global product strategy. © SOUTH-WESTERN THOMSON 11 Branding and Packaging Branding and marketing Types of brands Global brand National brand Regional brand Store, manufacturer, and private brands Generics Packaging INTERNATIONAL BUSINESS © SOUTH-WESTERN THOMSON 12 Planning a Global Product Strategy The product life cycle Global product decisions Ceasing foreign market activities INTERNATIONAL BUSINESS © SOUTH-WESTERN THOMSON 13 The Product Life Cycle Dollar Value Sales Profits 0 Introduction INTERNATIONAL BUSINESS Growth Maturity Decline © SOUTH-WESTERN THOMSON