PC Technology – Term 1 Revision
Question I - Circle the correct answer.
1.
In laptop keyboard, which key is used to activate a second function on a dual-purpose key?
A.
Tab
B.
Shift
C.
Ctrl
D.
Fn
2.
Which operating mode is used by Windows XP to run a DOS application?
A.
protected mode
B.
64-bit mode
C.
virtual real mode
D.
real mode
3.
What are the two most significant features of a laptop?
A.
Long period warranty and enhanced memory
B.
Compact size and portability
C.
Battery life and monitor resolution
D.
Playing games capabilities and enhanced business application.
4.
Which display technology is most commonly found in modern laptop computers?
A.
Plasma
B.
LCD
C.
CRT
D.
LED
5.
Which device component commonly connects to laptop USB port?
A.
Scanner
B.
AC adapter
C.
PC Card
D.
Graphic adapter
6.
How should USB flash memory normally be removed from a laptop?
A.
Use the Add or Remove Programs control panel
B.
Use the Safely Remove Hardware systray icon.
C.
Directly disconnect the USB flash memory from the USB port.
D.
Power down the laptop and then remove the USB flash memory from the USB port.
7.
The ___________ is the partition used by the operating system to boot the computer.
A.
Primary partition
B.
Extended partition
C.
Logical drive
D.
Active partition
8.
Which startup mode is used to start Windows OS, but only loads drivers for basic components, such as the
keyboard and display.
A.
Safe Mode
B.
Basic Mode
C.
Secure Mode
D.
Protected Mode
9.
Which application allows you to edit the Windows OS registry files?
A.
cmd
B.
Regedit
C.
Msinfo32
D.
Msconfig
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√
√
√
√
√
√
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10. Which tool allows you to view all Windows OS applications that are currently running and to close any
applications that have stopped responding?
A.
Device Manger
B.
Event Viewer
C.
Task Manager
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D.
√
Performance Monitor
11. Which Windows XP OS file system can support partition sizes up to 2 TB (2,048 GB)?
A.
FAT32
B.
DOS
C.
NTFS
D.
HPFS
12. Which Windows XP utility will check the integrity of files and folders and scan the hard disk surface for
physical errors?
A.
Attrib
B.
Format
C.
Fdisk
D.
Chkdsk
√
13. Which type of questions allows the customer to completely describe the problem?
A.
Specific
B.
Technical
C.
Closed-ended
D.
Open-ended
√
14. Which Windows application can be used to get detailed information about errors that have occurred in the
system?
A.
BIOS settings
B.
Event Viewer
√
C.
Device Manger
D.
Security Manger
15. A newly installed hard drive is not working. Where should the technician look to see if the drive is recognized
by the system?
A.
Boot sector
B.
Event viewer
C.
BIOS
√
D.
Partition table
√
16. Which of the following tasks is NOT a Hardware maintenance task?
A.
Scan hard drives for errors
B.
Remove dust from fan intakes
C.
Clean mouse and keyboard
D.
Check and secure any loose cables
17. When booting the Windows XP operating system, which file will be read to find the path to the boot partition?
A.
AUTOEXEC.BAT.
B.
NTBOOTDD.SYS.
C.
BOOT.INI.
√
D.
NTDETECT.COM.
18. ____________ is a copy of the data on a computer hard drive that is saved to media such as a CD, DVD, or
tape drive.
A.
defragmentation
B.
data backup
√
C.
encapsulation
D.
data packet
19. Which connector is used to connect external peripheral?
A.
USB
√
B.
Molex
C.
EDIE
D.
PATA
20. How many pins are in a SATA data cable connector?
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√
A.
B.
C.
D.
80
40
34
7
21. Which internal component of a computer uses a 3-pin power connector?
A.
floppy drive
B.
hard drive
C.
fan
√
D.
Sound card
22. Refer to the picture, what type of computer case shown?
A.
Desktop
B.
Tower
√
C.
LED
D
Super
23. Which device affects wireless LANs?
A.
Blu-ray player
B.
Home theaters
C.
external hard drive
D.
wireless phone
√
24. Which condition refers to a complete loss of AC power?
A.
brownout
B.
blackout
√
C.
spike
D.
noise
25. Which should be followed first when a fire in the school is out of control?
A.
Use the school water system to stop the fire from extending to other places.
B.
Try to use the elevators to get to the lowest floor faster
C.
Contact emergency fire service for help
√
D.
None of the above
26. A technician is installing a new power supply in a computer. Which type of power connector should be used to
connect to a floppy drive?
A.
SATA connector
B.
20-pin ATX connector
C.
Molex
D.
Berg
√
√
27. Which of the following optical media types store more than 5 GB and can be rewritten?
A.
DVD+/-RW
B.
CD-RW
C.
DVD+/-R
D.
BD-R
28. What is the easiest, least expensive way to extend the life of a laptop and keep it in best working order?
A.
Replace parts from time to time
B.
Do a clean reinstall of the Windows OS
C.
Backup important information monthly.
D.
Clean the laptop regularly
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29. Refer to the Picture. A laptop has these graphics on specific keys on the keyboard. Which key would be used
in conjunction with the Fn key to connect a laptop to an external monitor?
√
A.
B.
C.
D.
F5
F6
F7
F8
30. A technician has installed new video drivers on a Windows XP computer and now the monitor shows distorted
images. What startup mode can the technician use to access a new driver on the network?
A.
Safe Mode
B.
Safe Mode with Networking Support
√
C.
Real Mode with Networking Support
D.
Safe Mode with Rollback Support
31. Which CPU architecture uses a small set of instructions that are designed to be executed rapidly?
A.
CISC
B.
RAID
√
C.
RISC
D.
SCSI
32. Which type of memory is unable to have the contents modified?
A.
RAM
√
B.
ROM
C.
DRAM
D.
SRAM
33. Which CPU is manufactured as a multi-core processor with one of the cores disabled?
A.
Dual core
B.
Single core
C.
Quad core
√
D.
Triple core
34. Which of the following are considered expansion slots? (CHOOSE TWO)
A.
PCI
B.
Fire wire
√
C.
AGP
D.
USB
√
35. Which tool should be used if a user want to optimize space on a hard drive?
A.
Disk Management
B.
Format
C.
Fdisk
√
D.
Defrag
36. What is the first step that a PC technician should consider when troubleshooting a computer hardware
problem?
A.
Open the case and check for any loose connection.
√
B.
Turn off and remove the power source.
C.
Replace any bad components with known good components.
D.
Wipe down the case with a lint-free, damp soft cloth.
37. When installing multiple drives, what is the name given to the drive that is attached to the middle connector on
a PATA cable?
A.
Master drive
B.
Middle drive
C.
Redundant drive
√
D.
Slave drive
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38. Which of the following a technician must never try to work on when wearing an antistatic wrist strap?
A.
CPU
B.
hard disk
√
C.
CRT monitor
D.
RAM module
39. When a CPU in a ZIF socket, how should the technician align the pins to avoid damage?
A.
Pin 1 is always aligned with opposite corner from the base of the lever.
B.
Pin 1 is aligned with a corner closets to the memory.
√
C.
Pin1 in the CPU is aligned with Pin 1 in the ZIF socket.
D.
The removed corner of the CPU is always aligned with the corner opposite Pin 1.
40. If an IDE ribbon cable is not keyed, how do you know how to connect the cable?
√
A.
B.
C.
D.
Pin 1 of the cable will be indicated with a red or blue stripe. Connect the red or blue stripe lining up to pin
1.
Attach the cable any way that fits.
You will never know. Purchase a new cable.
None of the above.
41. A newly installed hard drive is not working. Where should the technician look to see if the drive is recognized
by the system?
A.
Boot sector.
√
B.
BIOS.
C.
Event viewer.
D.
Partition table.
42. What is the most reliable way for users to buy the correct RAM to upgrade a computer?
A.
√
√
B.
C.
D.
Buy RAM that is the same color as the memory sockets on the motherboard.
Make sure that the RAM chip has the same size as the ROM chip
Make sure that the RAM is compatible with the peripherals installed on the motherboard.
Check the motherboard manual or manufacturer's website.
43. When installing adapter cards in a computer, how should a technician properly secure the card?
A.
Install the card and secure it to the case with a screw.
B.
Install the card and attach it to the expansion slot using thermal paste.
C.
Install the card and attach it to the motherboard using thermal pads.
D.
Install the card and secure it using metal retaining clips located on the expansion.
44. How does a technician discharge static buildup?
A.
Touching the painted part of the computer case.
B.
Touching an antistatic wrist strap before touching any computer equipments.
√
C.
Touching an unpainted part of the computer case.
D.
Touching an antistatic mat before touching any computer equipments.
45. You have just installed a CD-ROM drive to your computer. You want to listen to music, so you insert a music
CD into CD drive. Windows Media player starts up and you can see a song name and the time of the song
within the player. Everything looks fine but for some reason you cannot hear the music. What could be the
problem?
A.
The power cable is not connected to the CD-ROM drive.
B.
You need to connect the CD audio cable to the sound card.
√
C.
You need to visit the manufacturer’s website for an updated CD-ROM driver.
D.
The CD is damaged.
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2. Matching:
3. Mark (T) for true and (F) for false statements.
No.
Statement
T/F
1
The power supply converts alternating-current (AC) power coming from a wall outlet into directcurrent (DC) power.
T
2
When installing a new CD-ROM, you need to connect two cables to it.
T
3
The minimum level of electrostatic discharge that a person can normally feel is 1000 volts
F
4
The maximum data speed for USB 2.0 is 840 Mbps
F
5
The main purpose of the heat sink is to ground the processor
F
6
DDR3-1600 memory has the highest peak transfer rate.
T
7
Brownout condition refers to a reduced voltage level of AC power that lasts for a period of time.
T
8
DVD Rom is one of the components that can contain very high voltages.
F
9
A UPS provide a backup battery to supply power when the incoming voltage drops below the
normal level.
F
10
A loopback adapter is used to test the basic functionality of computer ports
T
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4. Match each figure with its name. Write the corresponding number in the space provided.
1.
___8___
Removable storage device that
connects to a USB port.
2.
___5___
A keyed connector used to
connect to an optical drive or a
hard drive.
3.
___6___
Type of memory that is used in
laptops
4.
___7___
Used to connect a modem to a
telephone outlet and uses an RJ11 connector
5.
___3___
Used to test the integrity of
circuits and the quality of
electricity in computer
components
6.
___2___
Type of memory that is used in
desktop computers
7.
___9___
Indicates whether the power is
on or off on laptop
8.
___10___
Used to connect a computer to a
network using RJ-45 connector
9.
___1___
Indicates the activity of the
wireless network connection
10.
___4___
Uses the IEEE 1394 standard
and is also known as i.Link.
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5. Match each figure with its name. Write the corresponding number in the space provided.
1.
3
Has a 24-pin female connector or a 29pin female connector and provides an
uncompressed digital output to a
monitor.
2.
4
Keyed connector used to connect to an
optical drive or a hard drive.
3.
2
Used to test the functionality of
circuits and the quality of electricity in
computer components
4.
1
Connects a computer to peripheral
devices and it maximum data speed
can be up to 480 mbps
5.
5
Can transmit 8 bits of data at one time
and use the IEEE 1284 standard.
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6. Choose from the following terms to label the components:
(PS/2 Ports, Pin Grid Array (PGA) Processor, SCSI connectors, KVM switch, USB connector, RAM chip, RJ-11
connector(Telephone to Modem), Network Interface Card (NIC), Motherboard, Video Card, Firewire connector,
Network connector(RJ 45), Data cable, Parallel cable, Serial Connector, Audio Ports)
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7. Complete each statement by selecting the correct term(s) from the list below:
KVM
Network
motherboard
pixels
1-
servers
CPU
cleaning
HUB
plastic
Thermal compound
Dot pitch
Aspect ratio
computers
screw
DLP
compressed air
KVM switches provide cost-efficient access to multiple servers using a single keyboard, monitor, and mouse
for businesses.
2- Thermal compound helps to conduct heat away from the CPU.
3- Plastic and metal standoffs are used to mount the motherboard and to prevent it from touching the metal
portions of the case.
4- Having the appropriate cleaning tools is essential when maintaining or repairing computers.
5- Dot pitch is the distance between pixels on the screen.
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8. Complete each statement by selecting the correct term(s) from the list below:
Event Viewer
Yellow
question mark
(?)
troubleshooting
process
liability release form
Device
Manager
Red circle and
an "X"
Preventive
maintenance
Event Viewer
Closed-ended
questions
acting incorrectly
back up
multiple beeps
1.
A ____________should contain permission to work on the computer without a current backup available
2.
___________________generally require a "yes" or "no" answer. These questions are intended to get the most
relevant information in the shortest time possible.
3.
When system, user, or software errors occur on a computer, the is updated with information about the errors.
4.
_______________shows which user was logged in when the problem occurred
5.
The _____________________displays all of the devices that are configured on a computer.
6.
A ____________________________indicates that the hardware is not functioning properly because the system
does not know which driver to install for the hardware.
7.
If a device is disabled, it is flagged with a_______________________________.
8.
Any device that the operating system determines to be _______________is flagged with an error icon that has a
yellow circle with an exclamation point (!).
9.
If there is an error during POST operation, you might hear____________________.
10.
The ___________________________is a guideline to help you solve computer problems in an efficient manner.
11.
Regular ______________________reduces hardware and software problems.
12.
Before beginning any repair, __________________the data on a computer.
9. Matching:
Page 11 of 14
10.
11. Write the correct order of steps of clean Installation for Windows XP OS on NTFS partition in the First
column:
5
Windows XP restarts in GUI mode and continues with the installation process.
1
From BIOS Change the boot startup to boot from CD first.
3
Select the partition on which Windows XP will be installed.
2
Insert the Windows XP installation CD into the CD-ROM drive
4
Format the partition using NTFS file system.
6
Type your product key as it appears on your Windows XP CD case and continue to apply other settings
(date, time, and network).
12. Read each feature and write the letter under its correct computer type.
A- [PCI, PCIe, ISA, AGP Expansion slots]
E- [Run on AC Power only]
B- [Mini PCI Expansion slot]
F- [SIMM, DIMM, RIMM Ram type]
C- [Portable]
G- [Run on a rechargeable battery]
D- [AT, ATX Motherboard form factors]
H- [SODIMM RAM type]
Laptop Computers
Desktop Computers
B
A
C
D
G
E
H
F
Page 12 of 14
13. A customer wants to buy a newly assembled computer that with the best possible specifications. Use the list
of hardware parts below to provide a high-performing computer that can be easily assembled. The computer
case, VGA Adapter, and monitor have already been selected for you.
Power Supply
1
P9/P8 connectors power supply
2
20/24 slotted connector power supply
Motherboard
1
LPX
2
AT
3
ATX
4
NLX
Quad Core
2
Single Core
3
Dual Core
4
Triple core
DDR SDRAM
2
DDR2 SDRAM
3
DDR3 SDRAM
4
SRAM
2
500 GB 400 RPM / IDE
CPU
1
RAM
1
Hard disk
1
500 GB, 800 RPM SSD / SATA
Assembled Computer Specifications
Component
Specification
Option #
Computer Case
Accommodate ATX mother board
-
Power Supply
20/24 slotted connector power supply
2
Motherboard
ATX
3
CPU
Quad Core
1
RAM
DDR3 SDRAM
3
VGA Adapter
PCIe 1GB memory + cooling system
-
Hard Disk
500 GB, 800 RPM SSD / SATA
1
Monitor
22” LCD Monitor
-
Page 13 of 14
14. Give a check mark under its correct maintenance type:
Maintenance task
Hardware Maintenance
Software Maintenance
1. Clean mouse and keyboard
2. Remove unwanted programs
3. Defragment hard drives
4. Update virus definitions files
5. Review security updates
6. Check and secure any loose cables
7. Remove dust from power supply
8. Cleaning the fan intakes]
15. Fill the last column with the appropriate type of OS installation for the Scenario below:
(Virtualization, Clean Install, Multi-boot or Upgrade)
S.no
Scenario
Type of OS installation
1
When the existing OS installation has become damaged in some way.
CI
2
It is possible to install more than one OS on a computer
MB
3
On a new system or in cases where no upgrade path exists
CI
4
Is a technique that is often deployed on servers.
V
5
It simply replaces the old OS files with the new OS files.
U
6
Each virtual machine can be treated as a separate computer. This
V
enables a single physical resource to appear to function as multiple
logical resources.
7
On start-up, the user is presented with a menu to select the desired OS.
MB
Only one OS can run at a time and it has full control of the hardware.
16. For the Scenario below check whether commercial or GPL type of licensing is appropriate:
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