Documenting Patient Encounters The CDCS and MedEdIQ System for Clerkships Summer 2008 3/24/2016 1 Outline • CDCS – – – – Purpose Student responsibility How to document encounters PDA issues • MedEdIQ 3/24/2016 2 Purposes of CDCS • • • • • Course/clerkship evaluation Clerkship faculty/site evaluation Program evaluation Student self-evaluation Student education 3/24/2016 3 Purposes of CDCS • LCME requirement for accreditation: – Comparability of teaching sites – Comparable educational experience 3/24/2016 4 Data Reviewed at End of Each Clerkship • • • • • • • Average number of patients per student Level of participation Setting of service (inpatient, outpatient, ED…) Average age (% over age 65) Gender of patients Ethnicity Top 10 diagnoses and Patient Presentations 3/24/2016 5 CDCS Problems Ranked • Example Report 3/24/2016 6 Student Responsibility • • • • • Document specified patient encounters Document all procedures Timely manner- at POC or same day Keep PDAs synced – every other day When e-mail from Margaret Stephens, Becky or Nancy says update your MBusiness on your PDA, DO IT. 3/24/2016 7 What Encounters to Document • Patients ≠ Encounters! • Basic Rule: Record clinically relevant interactions, for example – History (full or partial) – Physical exam (full or partial) – Procedures (observe, assist or perform) • Change of setting (nursing home to hospital) even same day. 3/24/2016 8 Outpatient • New Rules beginning with the 3rd year: – You must talk to or lay hands on the patient to record as an encounter – Don’t record observed encounters of H&P – Exception: observation of a procedure 3/24/2016 9 Inpatient • Multiple encounters on same day: – Enter initial encounter, e.g. admit workup – Enter additional encounter on same patient on same day only if: • Patient’s condition changes enough to warrant a new workup; or • A new diagnosis arises; or • You perform a procedure on the patient; or • Patient requires reassessment 3/24/2016 10 Inpatient • Next/subsequent day encounters: – Check specific clerkship syllabus to determine if next/subsequent day monitoring of patients being cared for in inpatient setting is to be documented. 3/24/2016 11 Clerkship Directors Responsibility • Review students patient encounters weekly/biweekly • Discuss encounters with students – – – – Identify if students are meeting course objectives Identify areas of needed supplementation Identify learning needs Address difficulties in meeting clerkship objectives 3/24/2016 12 Entering Patients on Web • Use as last resort to enter patients • Use CDCS Website to – – – – Edit patients Add notes Look at cumulative reports Evaluate faculty, clerkship, etc. 3/24/2016 13 Syncing PDA • • • • # encounters stored Check it Timed-out syncs Every other day – danger of crashing with too many patients • Keep it charged 3/24/2016 14 Entering Patients on PDA • Open M-Business • Select the FSU Avantgo Server – ▲on taskbar • Select FSU CDCS • Select Patient Encounters • Select Create a New Encounter 3/24/2016 15 Very Important • FSU CDCS • Before you start entering patients … Sync – Restore all data checked, puts latest schedule into PDA 3/24/2016 16 Encounter General Information • Course section explained – – – – OB stands for clerkship Number stands for regional campus A-F stands for the rotation block Dates are beginning and end of rotation block • Pick Correct Course Section first 3/24/2016 17 Encounter General Information Use Site if you are in a different community than your regional campus. Type in Other Location if site not on list. 3/24/2016 18 If Faculty Member not on List • Sync your PDA. Still not there? • Call Clinical Coordinator or Becky Shiveler • Use Clerkship Dir until faculty added, then edit encounters to select correct faculty • Sync PDA after notified faculty has been added • If see pts with partner, use faculty name 3/24/2016 19 Patient General Information • Age in days, months or years • Newborns = 0 wks • Gender • Race/ethnicity • New Patient? 3/24/2016 20 Problems List 3/24/2016 21 Problems List • • • • By category or Alphabetical listing Multiple entries allowed NOS = not otherwise specified Familiarize yourself problems on list (handout) • http://www.med.fsu.edu/informatics/ProblemList.pdf • Use “Other… problem” sparingly 3/24/2016 22 Problems List • Document: – Only problems addressed at visit • NOT all active patient problems – Problems considered in treatment – Signs and symptoms undiagnosed – Pertinent Risk Factors 3/24/2016 23 Changes for 2008-09 • Add to Procedures: KOH/wet prep • New Problems (type of visits): – – – – Preventive Care Visit, adult female Preventive Care Visit, adult male Preventive Care Visit, adolescent Chronic Disease Mgmt Visit • Changed Well Child Care to Well Child Care Visit 3/24/2016 24 More Changes • Changed Physical Exam, Routine to Physical Exam, NOS (Not Otherwise Specified) – Use for sports, insurance, occupational, and other administrative type physicals only – Use Preventive Care Visit codes for everything that might be called “routine physical exam,” “annual physical exam,” “annual GYN exam” or “check-up” 3/24/2016 25 More Changes • Changed Med Refill, Chronic Disease Mgmt to Med Refill • Use Health Maintenance when you deal with a health maintenance issue during an acute care visit for an illness. • Check with clerkship directors for guidance on using visit codes 3/24/2016 26 Visit Level of Care… Read Each Clerkship Syllabus • Minimal: Min. Pt. contact • Moderate: Hx and/or PE • Full: Hx, PE + (DDx and/or Tx) 3/24/2016 27 Procedures • List expanded • Review specific clerkship requirements 3/24/2016 28 Required Procedures • In ALL CAPs and Starred* • Certain # required for graduation • Review report: Required Procedure Tracking in CDCS 3/24/2016 29 Procedure Level of Care • Observed • Assisted • Performed 3/24/2016 30 Notes • For student’s benefit • Ideas – Learning issues identified – Complications – Interesting aspects of case not otherwise noted 3/24/2016 31 SAVE • Wait for it to save • It should return to screen at right • If not, notify your local campus IT person 3/24/2016 32 Troubleshooting PDAs • Make sure you are on the internet when syncing • Check M-Business Connect Settings – – – – – Hostname: sync2.med.fsu.edu Port: 8092 Username: firstname.lastname Set Password: med password Connect Options Refresh all content Use Secure Connection • Never interrupt Epocrates or M-Business during sync 3/24/2016 33 Troubleshooting • Forms Manager under View Menu • Check Forms Manager – For pending records – Sync again until empty. 3/24/2016 34 More Troubleshooting • Too many programs running – Use switcher to close programs • Reinstall: http://sync2.med.fsu.edu, download latest client software • New version out? Upgrade promptly when told in e-mail. • Avoid soft resetting 3/24/2016 35 Edit Existing Patient Encounters • Students can edit on web • Select Previous Patient Encounters • Fill out form or leave blank to see all patients • Click Edit button by encounter 3/24/2016 36 Summary Reports • Request a summary report of all your patients, all years, to OME prior to 4th year interviews. • Give us 30 days notice. 3/24/2016 37 Major Points to Remember • When e-mail from Margaret Stephens, Becky or Nancy says update your M-Business on your PDA, DO IT. • Entering Encounters – Record all clinically relevant Encounters – Pick Correct Course Section first – Use Site if you are in a different community than your regional campus. Type in Other Location if site not on list. • 3/24/2016 38 MedEdIQ Evaluation of all Clerkships In CDCS system under Evaluations 3/24/2016 39 MedEd IQ • MedEd IQ used for: – – – – – – Evaluation of clinical experience Evaluation of clerkship faculty Quality improvement Comparability between campuses and sites LCME accreditation reports Faculty development needs MedEd IQ • No automatic e-mails for clerkships. • Clinical Coordinators usually send e-mail announcing ready to complete, • Student’s responsibility: check and ensure all are done by last day of rotation. • These are not anonymous, but only a few COM faculty and staff may see them. Comments • Constructive and positive comments are extremely helpful. for making change • Suggest ways faculty/experience could be improved. • Unprofessional comments help no one. • Serious faculty issues should always be brought to your Campus Dean. 3/24/2016 42 MedEd IQ • One for each clinical faculty, NOT one per clerkship • Generated by encounters entered under that doctor’s name • Feedback to faculty is intentionally delayed in order preserve anonymity • Be professional and respectful • Due the last day of clinical rotation Points to Remember • No automatic e-mails for end of clerkship evaluations. • Student’s responsibility: check and ensure all are done by last day of rotation. • Unprofessional comments help no one. 3/24/2016 44