Planning and Managing Improvement Projects Links to Documents in Course Project Charter Project Plan Communication Strategy Meeting Agenda and Minutes PDSA Roadmap Works Cited A Guide to the Project Management Body of Knowledge (PMBOK® Guide) - Fourth Edition. Newtown Square, Pennsylvania: Project Management Institute, 2008. Scholtes, Peter R.; Joiner, Brian L.; Streibel, Barbara J. The Team Handbook- Third Edition. Madison, Wisconsin: Oriel Incorporated, 2003. Office of Performance Improvement Performance Improvement and Quality Education Last Revised: 09.15.2011 – BAS