LOCAL MEMBER MEETING JANUARY - APRIL 2016 Enriching lives by enabling independent optometrists to reach their full potential ESSILOR ENHANCEMENTS & VENDOR UPDATES Value of Elite Vendor - Essilor 3 | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential 2016 ELITE VENDORS Labs Essilor 4 | Contact Lens Contact Lens Solution Bausch + Lomb Bausch + Lomb CooperVision CooperVision Frames Equipment Marco Safilo Optos Carl Zeiss Optovue Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential 2016 ESSILOR PROGRAM 2016 Essilor Pricing • 5 U.S. market price increase of 2% effective February 1 • Vision Source® members only have a price increase of 1% • Vision Source® practices can avoid a price increase by: | • Registering for The Optical DreamSM • Engaging in the Optical Dream • Growing or maintaining current lab business (see right) Vision Source members receive 1% price increase back quarterly if: Practice does < $30K per quarter Plus grows ELOA lab business 7% over prior year Practice does > $30K per quarter Plus maintains the same level of prior year’s lab business Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential WHAT’S IN STORE FOR 2016? 6 | • NEW! Maximize Growth and Profitability (MGP) Program to help drive Profitable Growth • NEW! Dedicated Vision Source Business Consulting Team Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential NEW! Maximize Growth and Profitability PROMOTION • Maximize Growth and Profitability • What: • • Exclusive Rebate Promotion for Vision Source Members on Private Pay and Managed Vision Care • Crizal, Transitions, Xperio UV and Hi Index Materials When: • 7 | April 1 – September 30 2016 Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential NEW! Maximize Growth and Profitability PROMOTION • The Promotion • Purchase: • Varilux Physio Enhanced™ • Varilux® Physio® W3+ • Varilux S Series™ • Eligible for Exclusive Vision Source® Rebates: • $12 with Crizal Avancé UV™ or higher • $8 with Transitions® • $10 with Hi Index Material • $12 with Xperio UV™ 8 | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential NEW! Maximize Growth and Profitability PROMOTION OPPORTUNITY Maximize Growth and Profitability Rebate Private Pay / MVC per Job Cat F => Cat O Reimbursement FOR THE MEMBER FOR THE PATIENT Up to $30 $20 On Choice Plans Patient Rebate Up to $90 for 2nd Pair Sun $30 Opportunity 1st Pair MGP + Reimbursement 9 | Earn Up to $50 $30 Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential THE OPPORTUNITY DRIVE PATIENTS IN! SAVE PATIENTS MONEY! MAKE YOU MORE MONEY! MGP REIMBURSEMENT WIN – WIN – WIN 10 | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential WHY WE CHANGED ELITE VENDORS 1. We no longer had the best pricing and differentials in the industry from Alcon; B+L and Cooper provided this. 2. When comparing an annual supply of ULTRA vs. Air Optix, the doctor prescribing ULTRA makes more revenue and the patient pays less. 3. B+L product pipeline over the next two years is by far the strongest in the industry. 4. B+L will tag Vision Source in their TV and digital marketing campaigns. 5. Continuous and numerous ease-of-doing-business problems for our members, administrators, and management with Alcon. 11 | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential WHY WE CHOSE BAUSCH + LOMB Product Pipeline Member Differential Higher Doctor Revenue ___________________________ Lower Patient Cost Marketing Support 12 | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential PRODUCT PIPELINE Nine new products planned to bring to market for 2016-2017: ULTRA (#1 New Fit Lens in US) 13 | ULTRA Multi-focal ULTRA Toric ULTRA Custom ULTRA-Extended Wear Biotrue Toric Biotrue Next Gen Luminesse Myopia Control SofLens Upgrade Expected to launch at The Exchange 2016 Expected to launch at The Exchange 2016 Vision Source exclusive launch Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential B+L CREATING BEST-IN-CLASS ADVANTAGES FOR VS MEMBERS 8% 3% 12% List Price Discount (excluding UPP) Base Volume Rebate 2016 Quarterly Sales Per Location (Off total purchases*) $0-$1,999 0% $2,000-$5,999 5% $6,000-$11,999 7% $12,000+ 12% Base Sales Reward 10% Vision Source® Exclusive ULTRA Rebate on all ULTRA Sales Growth Rebate* Growth Reward ULTRA Innovation Rebate 10% 3% *$500 required minimum quarterly growth – – 14 | 1.3 boxes/wk of ULTRA® per QTR .9 boxes/wk of Biotrue® Oneday per QTR Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential ULTRA V. AIR OPTIX ULTRA Profitability 1 ULTRA Retail Revenue per Box $ 60.00 Revenue for Annual Supply $ 240.00 Patient Rebate $ 100.00 Patient Out-of-Pocket $ 140.00 Patient Net Cost/ Box $ 35.00 Air Optix $ 51.00 $ 204.00 $ 35.00 $ 169.00 $ 42.25 $36 more revenue to doctor $29 savings to patient N o t es: 1) Current B+L contract compared to expired Alcon 2015 contract. 15 | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential MEMBER PRACTICE PROFIT Assumptions: Annual Revenue: Contact Lens COGS: Move 30% Market Share to B+L: Average Large $700,000 $2,100,000 $70,000 $210,000 $21,000 $63,000 Profit Pickup: 1 Converted patients from Alcon to B+L : Annual Supply Revenue Difference between ULTRA/Air Optix Revenue Pickup between Air Optix & ULTRA: 250 $36 $9,000 750 $36 $27,000 Growth Rebate (10%): $2,100 $6,300 $11,100 $33,300 Additional Doctor Income: N o t es: 1) Current B+L contract compared to expired Alcon 2015 contract. 16 | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential MARKETING • Vision Source® doctors will have priority on doctor locator pages on B+L website • $2.5MM+ marketing investment in relationship with member practices Television National campaign tagging Vision Source® Five regional market campaigns Digital National marketing campaigns 17 | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential MEMBER PROGRAM Quarterly Sales At least match 2015 quarterly sales in 2016, and receive the rebate below: $5,000 - $14,999 3% Loyalty Rebate $25,000-$34,999 9% Loyalty Rebate ≥$35,000 12% Loyalty Rebate Plus 18 | 2% market price increase in 2016. Vision Source® members excluded from this increase • 12% loyalty rebate added • Fresh Day product exclusive to Vision Source® with 20% guaranteed differential • Private label solutions program to be launched at The Exchange® 6% Loyalty Rebate $15,000 - $24,999 $2,500 Minimum • 15% Incremental Growth Rebate Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential MEMBER PROGRAM Rebate Type 2015 Volume Rebate1: 5% Growth Rebate2: 5% - $5K-10K growth 10% - $10K+ growth Free Shipping3: No 2016 5% 3% - 1-6.99% growth 5% - 7-14.99% growth 7% - 15%-24.99% growth 10% - ≥ $25% growth Yes Notes: 1) Sales must be at least $2,500 semi-annually. 2) Year-over-year growth dollars only. 3) Sales must be at least $2,500 quarterly and return rate must be less than or equal to 17%. 19 | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential New and Improved Everyday Pricing • Daytona 2015 Price: $82K • Daytona 2016 Price: $78K The Exchange® Pricing Reduced in 2016 • 2015 Price: $67K • 2016 Price: $XXK to be better than 2015 price, will at The Exchange® 2016 20 | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential Welcome our newest Elite vendor to the OD equipment category Great new Diabetic Initiative pricing on Optovue OCT equipment 21 | • I-Vue OCT $39,950 • I-Fusion OCT $49,950 • Member must successfully complete Initiative course Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential SUMMARY Stronger Elite programs in 2016 with stronger differentials We ask for your leadership to move market share In your best interest to do so Profitability Future support Allows Vision Source® to have greater leverage when negotiating on your behalf Independent in thinking but collectively united in action 22 | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential 2016 ELITE VENDORS 23 | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential THE OPTICAL DREAMSM 2016 THE OPTICAL DREAMSM 2016 IS YOUR PROGRAM 25 • Simplified/faster training • Quick access to all Dream tools • Special programs/more opportunities to win throughout 2016 | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential EASIER TO WIN • Division point targets lowered by 20% • Each practice can lower their point target through consistent participation – up to an additional 15% • Twice as many Gold and Diamond prizes • All gift card portfolio • Prizes delivered via email within 5-7 business days PALS Si-Hy Daily B Daily A 40 50 65 95 120 160 Points Required 2016 30 40 50 70 95 130 29 38 48 67 90 124 27 36 45 63 86 117 26 34 43 60 81 111 1 1 1 2 3 3 2016 Consistency Bonus: 12 wks @ 10 points – reduced 5%1 24 wks @ 10 points – reduced 10%1 36 wks @ 10 points – reduced 15%1 1Goal | Hi-index Points Required 2015 Spins Awarded 26 Designer remains at this level for the remainder of the year or until the next goal reduction threshold is achieved Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential ADDITIONAL TRAINING TOPICS OFFERED THROUGHOUT 2016 27 • Creating your practice production calendar • Maximizing profit with managed vision care • Selling eyewear warranties • Selling contact lens service agreements | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential MAXIMIZING PROFITABILITY – EXPERTS SERIES℠ 29 • Accelerate organic practice growth • Enhance patient satisfaction • Increase patient retention • More Profits, More Patients, More time • List of resources of thumb drive | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential RESOURCES DELIVERED AT MEETING 30 • Online/ Multi-Channel • The Future Patient Experience | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential PROGRAM OVERVIEW • The Future Patient Experience • Doctor Breakout Overview Practice Performance Modeling • Demonstration – Impact of optical capture rate, percentage of multiple pair, and anti-reflective treatment sales as they see the resulting increase in gross revenue and bottom-line profit • Staff Breakout VS Learning • • 31 | Overview – Vendor related promotions for staff (the social media component) • Preview of • VSR component tutorial program Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential THE NEXT LEVEL OF PERFORMANCE TRAINING 32 | • The Essilor elite business consulting team leverages its more than seven years of proven expertise • Communication and patient management techniques proven to deliver increased optical sales. • Exclusive resources available to Vision Source members through the new Essilor Experts program Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential MEETING CURRENT AND FUTURE CHALLENGES AND PROFITING FROM IT 33 | • Secrets of the new Vision Source® technology platform • Practice Metrics Management • Frame Dream presentation • Tactical Approach that can be implemented NOW! Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential THE 2016 EXCHANGE® THE 2016 EXCHANGE® – CELEBRATING THE 25th ANNIVERSARY OF VISION SOURCE® 35 • March 16 - 19, 2016 • Henry B. Gonzalez Convention Center • San Antonio, TX • Register at VSTheExchange.com | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential NEW AND EXCITING AGENDA 36 • Opening Night Gala with ZZ Top • 2 Keynote Addresses • Dave Ridley, Southwest Airlines • Bobby Knight and Lou Holtz • Vision Source® After Hours Saturday Night on the Riverwalk | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential MORE LEARNING THAN EVER BEFORE 37 • Doctors can earn up to 11 hours of FREE CE • Staff can earn up to 9 Hours of FREE CE • 20 Learning Labs on Saturday, March 19th | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential HUGE EXHIBIT HALL 38 • 160,000 square feet of exhibits • Show-only specials from vendors • Make your major 2016 purchases here! | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential COME EARLY. STAY LATE. BRING THE FAMILY. 39 • San Antonio is one of America’s top tourist destinations • Family fun – Seaworld, Six Flags–Fiesta Texas, and Schlitterbaun • Dining and entertainment on The Riverwalk | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential DIABETIC PROTOCOL – BRAINSTREAM OVERALL PROGRAM - PATIENT CARE OBJECTIVES Equips high quality eye health care delivery through: 41 • Evidence-based care delivery processes, • Provision of an exceptional patient experience, • Engaged patient education processes, • Case management protocols for appropriate ophthalmic tertiary specialist referrals, and • Collaborative care processes & tools. | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential OVERALL PROGRAM - COLLABORATION OBJECTIVES Equips collaborative care delivery through: 42 • Timely & accurate submission of quality reporting code sets, • Timely provision of a uniform, succinct, post-examination report to affiliated providers, • Reengagement for unattached & non-engaged patients, and • Collaborative engagement with other care providers & affiliated healthcare organizations. • Delivered in webcast format, the program consists of two, one-hour presentations. | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential HOW DO I PARTICIPATE IN THE PROGRAM? • It’s Easy! • Log into your Member Intranet (portal.visionsource.com) • Note: Do not type “www” before this address. • Follow this path: Resources > BrainStream > Diabetes. • Begin! Each part concludes with a 10 question examination. A Certificate of Course Completion is awarded for the successful completion of both part’s examinations. To receive a Certificate, both Part 1 & Part 2 must be accompanied with a passing grade of 70% or higher from each part’s exam. Optos, Regeneron & Optovue for your generous support of this program. 43 | Enriching lives by enabling independent optometrists to reach their full potential Enriching lives by enabling independent optometrists to reach their full potential