“Giving an extra set of hands, when you need them the most!” Meaghan Jordan Professor S. Minnig CCTP 806: Product Development in the New Digital Age 9 December 2010 1 Table of Contents Product Description................................................................................................................. 1 Scenarios...................................................................................................................................... 1 SHARED NEEDS ......................................................................................................................................... 1 Components…………………………………………………………………………………………….............2 Technology………………………………………………………………………………………………………2 Implementation………………………………………………………………………………………………..3 MARKET DESCRIPTION ........................................................................................................... 4 Year 0 Sizing ............................................................................................................................... 5 TARGET SEGMENTS……………………………………………………………………………………………... 6-7 ENVIRONMENTAL ANALYSIS…………………………………………………………………………………………8-9 Competitor Analysis……………………………………………………………………………………10-13 Marketing Strategy……………………………………………………………………………………..14-15 Marketing & Advertising……………………………………………………………………..15-16 Sales Strategy…………………………………………………………………………………………………...17 Exit Strategy……………………………………………………………………………………………………..18 Pricing…………………………………………………………………………………………………………19-20 Financials……………………………………………………………………………………………………21-24 Conclusion………………………………………………………………………………………………………..24 Appendix A……………………………………………………………………………………………….....25-26 Work Cited…………………………………………………………………………………………………..27-28 2 I. Product Description The Cuddles On-the-Go car seat insert is an innovative baby product designed to calm an infant when a caregiver is not immediately available. The blanket like Cuddles is engineered for a rear facing infant car seat, which is typically used until the child reaches the age of 12 months. When placed in the car seat, underneath the infant, and turned on the vibrations will soothe the agitated baby. The Cuddles On-the-Go allows for parents, daycare workers or babysitters to have the ability of calming a newborn without all of the accessories available in a familiar setting like a home. Scenarios Kristin lives in a greater metro area and spends a good amount of time in the car with her child. She finds that when traveling in the car, the unexpected meltdown of her infant can be difficult to control. She cannot reach back and calm the baby, while simultaneously navigating the country like suburban roads in a safe manner. At these moments, Kristin feels helpless and baby remains unsettled in the car seat. Dan lives in a major metropolis and enjoys taking his infant out for both walks and drives. On car trips the baby can become agitated. The stop and go nature of city traffic requires Dan’s attention, preventing him from comforting the baby. The city walks with the baby, especially when running errands, also prevent Dan from being able to effectively soothe the infant and manage bags, crosswalks, etc. Ms. Kate is a daycare teacher in the infant room of her school. With a number of babies and only so many classroom helpers, calming unsettled babies can be a challenge. She cannot calm all the babies, even with all of the aides. Shared Needs The scenarios presented above reveal the common need for caregivers to soothe their infants in difficult situations. Each of the caregivers requires an extra set of hands to comfort the baby, specifically when the child is in their rear facing car seat. The Cuddles 3 On-the-Go car seat insert will provide the comforting touch to the infant when the caregiver cannot. Components Local Baby Boutiques: The local businesses will be the first to carry Cuddles On-the-Go. Starting out small, the car seat insert will be sold in limited stores in the metropolitan areas of New York, Los Angeles and Washington, DC. The partnership with chic baby boutiques will be essential to the launch of Cuddles On-the-Go. Their cooperation coupled with our marketing plan will ultimately help our product become a staple in the baby market. Online Shop (Website): The initial website designed for Cuddles On-the-Go will feature the product and supplementary materials. This website will be launched within the first month of products being sold in baby boutiques. The website will allow customers to shop for the vibrating car seat insert, create a baby registry for showers, as well as being able to leave feedback about all of the products offered. Technology Cuddles On-the-Go Website: The domain, www.soothingbaby.com, will be setup for the purpose of allowing customers to shop for the Cuddles On-the-Go car seat insert. This private website will be maintained by the company from the main offices located in Washington, DC. Privacy: As a company, we value the privacy of our customers. We will guarantee that any information we obtain from orders will not be sold to other establishments and/or companies. The Soothing Baby Company will not data mine. Security: The Soothing Baby Website will utilize the Secure Sockets Layer (SSL) technology to ensure our customers security.1 This will encrypt the credit card information when it is sent over the Internet to make an online payment. 1 "Online Shopping Tips." Welcome to BBBOnline. Council of Better Business Bureau, Inc, 2003. Web. 02 Dec. 2010. <http://www.bbbonline.org/onlineshoptips/security.asp>. 4 However, if the customer does not feel this is sufficient we will also offer payment over the phone. Implementation Requirements The Office Team: The team will handle the business aspect of the company, from marketing to development to customer service. This team will work closely as a cohesive unit to launch Cuddles On-the-Go, and then maintain the brand. The Warehouse Team: The team will be in charge of the production and shipping of Cuddles On-the-Go. These team members will be the backbone of Soothing Baby, ensuring the product is created properly and delivered in an efficient manner. Shipping Company: Our product will be sent to boutiques in 3 major metropolitan areas, as well as the consumers directly. The receipt of the product in a timely manner is the number one priority of Soothing Baby. Our sales rely on the delivery of our product, so we will be partnering with a shipping company, like FedEx of UPS. The Consumer Feedback: Once our product is released the word of mouth, grass roots marketing methodology will be essential to expanding our client base. Without this component our Cuddles On-the-Go car seat insert will not be able to grow. 5 II. Market Description The baby product market is one that is constantly expanding and in demand with upwards of 4 million births annually in the United States2. The infant car seat market was a $ 5 million dollar a year industry in 2006.3 The item on every baby registry for expectant parents is a rear facing infant car seat. The car seat is the must have item for both urban and suburban parents, especially since a rear facing car seat can be converted into a stroller. With the top 9 infant seats, as rated by Consumer Reports, ranging in price from $80.00 to $350.00, it is easy to see why the profits in this market are favorable4. The accessories for infant car seats have also become prominent in the baby product market. Companies produce a wide range of items, from inserts, fashionable covers, seasonal snugglers, to mobile toys for entertainment purposes. With the average American spending 37 hours per year in traffic, these items aid caregivers when traveling with an infant for extended periods of time.5 The accessories, specifically for infant car seats, are designed to help entertain and soothe the baby when riding in the car. The car seat products created by major brands aim to help the caregiver keep the infant calm during car trips. The most effective methods for calming an infant are associated with touch and motion.6 However, driving and calming a baby with manual motion cannot be done in a safe manner. The baby market lacks a product that utilizes 2 Applewhite, J. Scott. "Recession May Have Pushed U.S. Birth Rate to New Low - USATODAY.com." News, Travel, Weather, Entertainment, Sports, Technology, U.S. & World - USATODAY.com. USA Today, 27 Aug. 2010. Web. 03 Dec. 2010. <http://www.usatoday.com/news/health/2010-08-27-birthdecline_N.htm>. 3"Market Research Analysis - Market Research Online from MarketResearch.com." Market Research Reports - Business Market Research Reports & Industry Analysis. Market Research.com, 13 Dec. 2007. Web. 09 Dec. 2010. <http://www.marketresearch.com/corporate/aboutus/press.asp?view=3&article=1027&g=1>. 4 "Car Seat Guide from Consumer Reports." Consumer Reports: Expert Product Reviews and Product Ratings from Our Test Labs. Consumers Union of US, Inc. Web. 18 October. 2010. <http://www.consumerreports.org/cro/babies-kids/baby-toddler/car-seats/car-seat-buying-advice/car-seatgetting-started/car-seat-getting-started.htm>. 5 James, Randy. "America and Traffic Congestion: Still Stuck - TIME." Breaking News, Analysis, Politics, Blogs, News Photos, Video, Tech Reviews - TIME.com. Time Magazine, 9 July 2009. Web. 23 Oct. 2010. <http://www.time.com/time/nation/article/0,8599,1909417,00.html>. 6 "How to Calm Your Crying Baby | NewbornBaby.com.au." Newborn Baby | Pregnancy & Birth Advice | NewbornBaby.com.au. Web. 15 Nov. 2010. <http://newbornbaby.com.au/newborn/care/baby-crying/calmcrying-baby/>. 6 proven techniques for calming an infant during car trips. The combination of these two dilemmas can be the formula for first to market success with Cuddles On-the-Go. Yr 0 Sizing The market for Cuddles On-the-Go was determined based on the 2009 annual birth rate in the United States. The growth rate will remain at 0%, as our product is only for infant’s ages 0 to 12 months, when the rear facing infant car seat is used. The desired market share was calculated based on how long each of the target markets spend in the car. In the case of the Professional Childcare segment, the percentages are higher because the infants remain in their car seats while in daycare, which is longer than the average car ride of target segments 1 and 2. The market has the potential to fluctuate based on the birthrates for the future years. Y0 Y1 Y2 Y3 Y4 Y5 Market 779,000 779,000 779,000 779,000 779,000 779,000 Growth 0% 0% 0% 0% 0% 0% TS 1: Suburban 165,000 170,000 175,000 180,000 185,000 TS 2: Urban 115,000 120,000 125,000 130,000 135,000 TS 3: Professional 195,000 200,000 205,000 210,000 215,000 Remainder 304,000 289,000 274,000 259,000 244,000 TS 1: Suburban 15% 20% 25% 30% 35% TS 2: Urban 10% 12% 14% 16% 18% TS 3: Professional 20% 30% 40% 50% 60% TS 1: Suburban 24,750 34,000 43,750 54,000 64,750 TS 2: Urban 11,500 14,400 17,500 20,800 24,300 TS 3: Professional 39,000 60,000 82,000 105,000 129,000 Total by Segment Desired Market Share Expected Sales 7 Target Segments The three target segments that will be addressed in the initial product plan are the Suburban Caregivers, Urban Caregivers and Childcare Professionals. Each of the intended targets will offer unique perspectives on how Cuddles On-the-Go can be used in a variety of scenarios. Target Segment 1: Suburban Caregivers A caregiver defined as any individual responsible for an infant, who resides in a suburban setting. This group spends the most amount of time in the car with an infant. The time in the car can be short or longer trips, both can include extended periods in traffic. Visual Breakdown: Type of Caregiver Location Need for Product Parents, Babysitter, Grandparent Suburban locales Soothing baby while driving Target Segment 2: Urban Caregivers A caregiver defined as any individual responsible for an infant, who resides in an urban setting. This target segment splits time between the car, public transportation and walking. The rear facing infant car seat converts to a stroller, which makes the urban market an ideal candidate for a non-human soothing insert. Visual Breakdown Type of Caregiver Location Need for Product Parents, Babysitter, Grandparent Urban locales Soothing baby while driving and walking Target Segment 3: Childcare Professionals In 2007 there were 325,289 licensed childcare facilities in the United States. The total capacity of the licensed childcare facilities totaled 9,503,711.7 7UNITED STATES CHILD CARE STATISTICS. Rep. UNITED STATES CHILD CARE STATISTICS. NCCIC, Mar. 2010. Web. 22 Oct. 2010. <http://nccic.acf.hhs.gov/poptopics/statistics.pdf>. 8 Infants, age 0-1.5 years old, are taken care of in groups. If one child is agitated in a group setting it is probable it will initiate a mass meltdown including other children. A product, like a soothing insert for an infant car seat will allow child care providers to calm a larger number of infants at one time. Visual Breakdown Type of Caregiver Location Need for Product Licensed Childcare Professional Urban and Suburban locales Soothing baby while in a group atmosphere 9 III. Environmental Analysis Political Environment The backlash in the baby product community was felt in the United States Government in the last decade. In August 2008 Congress passed the Consumer Product Safety Improvement Act of 2008 (CPSIA), which was later signed by President Bush.8 This act tightened the safety regulations for both domestic and imported infant and toddler products. Monitoring the safety regulations and the laws proposed for baby products will help Cuddles On-the-Go develop sound products. Maintaining a positive public image will provide comfort to our consumers, as well as leverage when it comes to navigating the political aspects of the baby product industry. Economic Environment The recession has had a great impact on the economy in recent years. It has been suggested that the economic climate is responsible for the decline in the United States birthrate. In 2009 the birthrate dropped to a low of 13.5%, which was 2.7% less than 2008.9 Cuddles On-the-Go relies on the birthrate to determine the potential sales. It will be essential to monitor the economic climate in relation to familial growth in the coming years. The frugality of society during a recession can force people to eliminate luxury items from their budgets. The pricing and demonstration of effectiveness for Cuddles Onthe-Go will cancel out the luxury aspect of the item. Keeping in mind the economic atmosphere will aid in tracking projected sales. 8 Corley, Heather. "What Is CPSIA? - What Is The Consumer Product Safety Improvement Act?" Baby Products at About.com - Reviews and Baby Products Buying Guides. 2010. Web. 02 Dec. 2010. <http://babyproducts.about.com/od/recallsandsafety/f/CPSIA.htm>. 9 Applewhite, J. Scott. "Recession May Have Pushed U.S. Birth Rate to New Low - USATODAY.com." News, Travel, Weather, Entertainment, Sports, Technology, U.S. & World - USATODAY.com. USA Today, 27 Aug. 2010. Web. 03 Dec. 2010. <http://www.usatoday.com/news/health/2010-08-27-birthdecline_N.htm>. 10 Socialcultural Environment A current societal debate arising in the child-rearing realm involves the advancement in mechanical soothing techniques. The most effective method of calming a baby is human contact and motion.10 Unfortunately, not every situation allows for a caregiver to sooth the agitated infant. Some have suggested “…that the devices are little more than mechanical babysitters and that their use will inhibit the natural bonding of parent and child through physical contact. The feeling is that many parents will use the equipment as an acceptable means to ignore their children and not give the attention and physical contact that a developing infant needs. Without this attention, they feel that the infant will be irreparably damaged emotionally.”11 Based on the opposition to the technology, Cuddles On-the-Go will need to stay current with studies involving soothing mechanisms and to social perspectives on the topic. Technological Environment The vibrating technology associated with soothing a baby has proven effective in the recent years. The technology has expanded to include, chairs, swings, crib inserts, and monitors.12 The insertion of this technology into a variety of aspects in the baby’s life is becoming a common occurrence. The time a baby spends in a car seat has steadily increased, which has illustrated a need for a hands free soothing device. Tracking the different dilemmas plaguing parents with unruly infants will allow Cuddles On-the-Go to address the potential need for developing newer products with vibration technology. 10 "How to Calm Your Crying Baby | NewbornBaby.com.au." Newborn Baby | Pregnancy & Birth Advice | NewbornBaby.com.au. Web. 15 Nov. 2010. <http://newbornbaby.com.au/newborn/care/baby-crying/calm-crying-baby/>. 11"Baby Equipment Review: Vibrating Equipment Pros and Cons." Essortment Articles: Free Online Articles on Health, Science, Education & More.. Google. Web. 09 Dec. 2010. <http://www.essortment.com/all/babyequipment_rwcz.htm>. 12 Brand, By Diaper. Babies"R"Us - Baby Registry, Baby Gifts, Car Seats, Strollers & More. Web. 03 Dec. 2010. <http://www.babiesrus.com/shop/index.jsp?categoryId=2255957>. 11 IV. Competitor Analysis SWOT Analysis: Cuddles On-the-Go Strengths - Provides the ability to calm baby in situations where the childcare provider cannot. - Universal product which can be used with any brand of infant car seat. Weaknesses - Being a new product presents the problem of introducing the insert into the baby market. - Working through the first generation of the product design. - Introducing a quality product within a reasonable price range and low production costs. Opportunities - Corner a niche in the baby product market that can eventually expand internationally. - Build a brand that will retain customers. Threats - Having to maintain the product/brand once competitors introduce similar products. - Complying with safety regulation and the scrutiny that goes along with the evaluation. Weaknesses and Threats of Cuddles On-the-Go In the last decade the baby market has exploded with new, technologically advanced products, as well as updated models of the traditional baby items. These newer, sleeker designs of classic baby items, like strollers or swings, have managed to do well because they were already established within the market. The introduction of Cuddles On-the-Go, being the first of its kind, will have to deal with the issues that come with being a first mover in an industry. Unlike established companies like Graco or Evenflo, Cuddles On-the-Go is a new company with an even newer product. However, the major players in the baby market all started the same way this company is, which provides the groundwork for a successful product. The combination of the vibrating technology and car seat insert will have to undergo safety and usability testing. Designing the model and ensuring its technological abilities are effective will be a challenge. The soothing technique involving motion has proven effective with direct human contact and vibrating swings/chairs. The success of 12 the technology in other products will be to our advantage, since we know the vibrations do in fact calm an infant. This will minimize the possibility of the vibrating technology not being useful in situations with an agitated infant. The establishment and potential accomplishments in the baby market with Cuddles On-the-Go will eventually be competing against other companies producing a similar product. The competitors will provide the example for how we respond to the competition. There are a number of baby companies, who all produce similar products; the key to our longevity in the market will be to keep on the cutting edge for our car seat inserts. This will rely on our company being proactive when it comes to technological advancements, expansion, innovative marketing and a unique philosophy. Direct Competitor SWOT Analysis: Childcare Provider Strengths - The direct human contact provides a natural, nurturing for the child. - The comfort given to a child will never lose its charge or break from over use. - The comforting methods of a person are available 24 hours a day, 7 days a week, anytime, anywhere. Weaknesses - A childcare provider may not be available every time the child needs to be soothed (i.e.: when driving, cooking, sleeping). - Dealing with multiple, agitated infants at one time can pose a problem for an individual childcare provider. Opportunity - Take advantage of the weaknesses posed by having a human soothe a baby to introduce a mechanical, mobile soothing product. - Promote bonding with baby. Threats - The cost of the human to human soothing is a considerably less financial commitment. - Always having a childcare provider present makes it harder to incorporate mechanical substitutes. Mitigation Strategy for Direct Competitor: The childcare provider is the ideal choice for soothing a baby. The combination of the natural motion and human contact has proven to calm an agitated infant. A person may be free and readily available but on the occasions when they are engaged in an activity that prevents them from calming a baby, the baby screams while the person helplessly tries to deter the situation. Cuddles On-the-Go removes the helpless, guilty 13 feeling because the infant can be soothed while the individual continues tending to their activity. The Cuddles On-the-Go car seat insert provides an extra set of hands in situations when they are needed the most. The best feature allows for this product to move from place to place with baby and caregiver. Indirect Competitor SWOT Analysis: Graco Strengths: -Graco is a well-established company, who produce quality baby products. - The company has expanded from baby swings into other areas of staple baby products. - The designs of their products are innovative while at the same time meeting all safety requirements. - Easy to use, versatile product. Weaknesses - Graco produces major baby items, car seats, swings, high chairs and activity centers, but not many accessories for the products so it may not be able to compete with “baby boutique” products. - The products are not universal. Graco products work with Graco products. - The SnugGlider only works for an infant car seat, which becomes obsolete after 12 months. Opportunities - Graco products are sold internationally giving them the ability to expand smaller products. - The possibility of developing a diverse line of products specifically for the SnugGlide division of Graco. Threats - Decades of experience when it comes to designing and marketing new products in the baby market. - The loyal customer base. - Trying to be on cusp of cutting edge products may compromise safety regulations (number of recalls). Mitigation Strategy for Indirect Competition: The established heavy hitter in the baby market, Graco, has proven that they can produce a wide range of baby products and sustain their business. They sell everything from strollers to swings to portable cribs, each with a number of styles to choose from. The mainstream and brand exclusive designs will be strength for Cuddles On-the-Go. Our product, unlike Graco’s, will be universal, allowing the insert to be utilized by a larger number of consumers. The first mover advantage of Cuddles On-the-Go will make our company more conscious of safety regulations. The production of only one design will afford us the 14 luxury of ensuring every insert produced is safe and of the highest quality. Graco and other large companies have dealt with recalls in the past, whether or not it is because they produce too many products in unknown, but the intimate nature of Cuddles On-the-Go will permit us to keep a closer eye on all of the details. 15 V. Marketing Strategy If you have a baby melting down in the car it makes the trip seem infinitely longer. Whether in the car, walking around a city or even at home, a caregiver may not be able to soothe a baby. The Cuddles On-the-Go vibrating insert will soothe the baby in situations when a person in unavailable. There has been great success and popularity with vibrating chairs and swings; now we bring you a car seat insert that allows for hands free soothing on the go. The Logo: The logo for Cuddles On-the-Go is an embroidered tag that will be sewn onto the insert and its outer cover. The colors, blue and pink, symbolize the classic colors associated with babies. The image of the infant reaching out implies the need for a soothing technique, which our product provides. The Slogan: “Giving an extra set of hands, when you need them the most!” The accompanying slogan “Giving an extra set of hands, when you need them the most” conveys to service being offered to the consumer, who will be purchasing the product. The Packaging The packaging will reflect the essence of the product. The box materials will be eco friendly. The color scheme will be cool colors, comprised of hues of light green, brown 16 and pink. The design of the box will compliment the logo, ensuring the branding flows with the product through all stages. Marketing and Advertising Campaigns The Cuddles On-the-Go insert is being marketed to all different types of caregivers. The main focus of the marketing will appeal to family values and the human connection formed between baby and provider. The need for each target segment is essentially identical; therefore the product will be marketed in the same manner for each segment. The launch of the advertising campaign associated with Cuddles On-the-Go will coincide with the public release of the product. The first stage of the launch will include a print campaign featured in a variety of baby and parenting magazines. The ads will be simple, highlighting the main feature of the insert, accompanied by the logo and slogan. The goal is to create a clean-cut advertisement that does not overwhelm the consumer but still distinguishes itself from every other baby product on the market. The second step in promoting the insert will be to establish partnerships with a number of baby sponsored events and charities. Through participation in these events we will be able to spread the word about our new, innovative product. This might include our insert being a part of the gift bags for an event, or part of a gifting suite for a major event, award show, and things along similar lines. The charity events will also provide us the opportunity to sponsor a good cause while also being philanthropic. Both of these outlets would be an excellent mode of public exposure for Cuddles On-the-Go. The largest portion of the advertising for Cuddles On-the-Go will come from our satisfied customers and retailers. As a company we are relying on the word of mouth recommendations that will be passed on from one customer to another. This might include one consumer purchasing the insert for an expectant friend or liking the product enough to post an entry on a baby blog. The recommendation and testaments from users of the product can be more effective and considered unbiased than literature published by us, the makers of Cuddles On-the-Go. 17 The expansion of our advertising efforts will depend on the reception of Cuddles On-the-Go. As we extend our product lines and sales strategies, the advertising will evolve to accommodate them. 18 VI. Sales Strategy In Store Sales: The advertising campaign, market exposure and the efforts of our customers will help our sales rise. The product will initially be sold in a select number of baby boutiques in the New York, Washington, DC, and Los Angeles metropolitan areas. These locations were chosen based on the consistently high annual birth rates.13 Direct from Website: The second sales channel will be directly through our company website, www.soothingbaby.com. Delivery and Shipping: The Cuddles On-the-Go will be shipped through a major company, who we will contract with. Most likely UPS or FedEx to ensure our products reach their destinations in a timely manner. 13 "Births, Birth Rates, and Fertility Rates 2008." Infoplease: Encyclopedia, Almanac, Atlas, Biographies, Dictionary, Thesaurus. Free Online Reference, Research & Homework Help. — Infoplease.com. Highbeam Research. Web. 10 Oct. 2010. <http://www.infoplease.com/ipa/A0763849.html>. 19 VII. Exit Strategy Exit Strategy 1: After establishing a quality product and consumer base the company will entertain the possibility of expanding Cuddles On-the-Go to other baby products. The other products that would be considered for the Cuddles Onthe-Go adaption are high chairs, bassinets, and floor activity sets. By incorporating the vibrating, soothing technology into commonly used baby products the caregivers will be able to juggle an agitated baby in any scenario. The expansions to other products will allow for a larger share in the baby product market. Exit Strategy 2: The expansion of Cuddles On-the-Go inserts product line to include a variety of sizes that would accommodate car seats intended for toddlers. Once the infant reaches a year old the rear facing car seat is removed and the child is moved to a forward facing seat. When this transition occurs the Cuddles On-the-Go vibrating insert becomes obsolete. Including a soothing insert for toddlers in our products has the possibility to extend its presence in the consumer’s life. The brand extension would potentially open possibilities for products designed for older children. Exit Strategy 3: The success of Cuddles On-the-Go has the potential for the Soothing Baby Company to directly partner with a car seat manufacturer to produce a line of car seats with a built in soothing mechanism. This would phase out the independent Cuddles On-the-Go insert by combining our technology with the actual baby product. The Cuddles On-the-Go car seats would be able to extend from infant all the way up to toddler age children. This plan would create a cutting edge product while extending our brand into older age ranges. 20 VIII. Pricing The pricing structure for Cuddles On-the-Go will be competition based. Although our product is a first mover in the baby industry, we will look at the 2 products that we combine to make Cuddles On-the-Go. The average eco car seat insert retails for approximately $35.00.14 There are a variety of vibrating baby seats and swings on the market. The prices of these products range from $30.00 to $100.00+. Taking into consideration the retail price of the car seat insert and the median price of a baby product with vibrating technology, we have priced Cuddles On-the-Go accordingly. The initial retail price of Cuddles On-the-Go will be $75.00 per insert. As the first five years elapse Cuddles On-the-Go has the potential to shift from a competition based pricing model to a value based one. If Cuddles On-the-Go breaks into the baby market, sales are consistent and the product is popular with consumers, this pricing strategy could be beneficial in the long term to the company. Revenues and Pricing Y0 Y1 Y2 Y3 Y4 Y5 779,000 779,000 779,000 779,000 779,000 779,000 Target Segments TS 1 Unit Price Revenue TS 1 24,750 $75.00 $1,856,250 34,000 $75.00 $2,550,000 43,750 $75.00 $3,281,250 54,000 $75.00 $4,050,000 64,750 $75.00 $4,856,250 TS 2 Unit Price Revenue TS 2 11,500 $75.00 $862,500 14,400 $75.00 $1,080,000 17,500 $75.00 $1,312,500 20,800 $75.00 $1,560,000 24,300 $75.00 $1,822,500 TS 3 Unit Price Revenue TS 3 39,000 $75.00 $2,925,000 60,000 $75.00 $4,500,000 82,000 $75.00 $6,150,000 105,000 $75.00 $7,875,000 129,000 $75.00 $9,675,000 Total Revenue $5,643,750 $8,130,000 $10,743,750 $13,484,000 $16,353,750 Market Based on the 5-year projections for Cuddles On-the-Go we will have total revenue of $16,353,750. These figures are calculated on the competition based pricing strategy. 14 "UPPABaby Infant SnugSeat Insert - Babyearth.com." Baby Products - Baby Bedding - Strollers. Baby Earth. Web. 30 Nov. 2010. <http://www.babyearth.com/uppababy-infant-snugseat-insert.html>. 21 After the first 5 years, switching to a value based pricing strategy will increase the total revenue accrued. 22 IX. Financials Income Summary Initial Investment Revenue Cost of Goods Sold Gross Margin Depreciation SG&A Operating Profit Profit Before Tax Taxes Profit Y0 ($1,500,000) ($1,500,000) Y1 Y2 Y3 Y4 Y5 $5,643,750 (3,010,000) $8,130,000 (4,336,000) $10,743,750 (5,730,000) $13,485,000 (7,192,000) $16,353,750 (8,722,000) $2,633,750 (300,000) (2,116,406) 217,344 $217,344 $3,794,000 (300,000) (3,048,750) 445,250 $445,250 $5,013,750 (300,000) (4,028,906) 684,844 $684,844 $6,293,000 (300,000) (5,058,875) 936,125 $936,125 $7,631,750 (300,000) (6,132,656) 1,199,094 $1,999,094 ($13,041) $204,303 ($26,715) $418,535 ($41,091) $643,753 ($56,168) $879,958 ($71,946) $1,127,148 The initial investment for Cuddles On-the-Go will be $1,500,000. This figure accounts for all of the expected expenses the company will incur between Year 0 and Year 1. 23 Itemized Expenses: Main Offices Georgetown $5,200/mth mortgage Utilities/Supplies: $500.00/mth Building up keep: $100.00/mth Furniture: $20,000 Office Equipment: $15,000 Warehouse Sterling, VA 2,800 Square Feet $7.28 nnn $22,000 for warehouse space Equipment: $50,000 Furniture: $10,000 Shipping: $10,000 Materials: $40.00/insert Eco Friendly Polyester Eco Friendly Cotton Vibrating Technology Cost Breakdown Initial Investment Unit Cost Units Sold Cost of Goods Sold Y0 $1,500,000 Y1 Y2 Y3 Y4 Y5 $40.00 75,250 $3,010,000 $40.00 108,400 $4,336,000 $40.00 143,250 $5,730,000 $40.00 179,800 $7,192,000 $40.00 218,050 $8,722,000 Marketing/Advertising $100,000/yr Salaries: $600,000/yr CEO Assistant Ad/Marketing Accounting Design Warehouse Website: $30,000-$40,00015 At the conclusion of the first year of business we will have made over $200,00 in profits. In the subsequent years the profits will continue to rise steadily. The financial 15 Professional Web Design, Seattle Web Design, and Boston Web Design. "Http://www.outofwebsite.com/web-design-tips/tips/archives/planning-budget.html." Seattle Web Design and Boston Web Design. Web. 05 Dec. 2010. <http://www.outofwebsite.com/web-designtips/tips/archives/planning-budget.html>. 24 breakdown of the market, revenue and pricing, and costs of production indicate a Net Present Value (NPV) of $1,237,389. The positive NPV conveys that investing in Cuddles On-the-Go will be a profitable venture with an Internal Rate of Return (IRR) of 25%. SG&A % of Gross Revenue Calculations: The calculation of the Sale, General and Administration percentage of Gross Revenue for Cuddles On-the-Go was determined on the basis of SG&A figures from Graco and Fisher Price. Each of these long established companies annually dominates within the baby product market. The SG&A % for Graco in the last 12 months was 28.4%.16 The posted SG&A % for Fisher Price in 2009 was 46.6%. Averaging these two statistics determined the 38% SGA of Gross Revenue for Cuddles On-the-Go. Tax Rate Calculation: The calculation of the tax rate for Cuddles On-the-Go was the median of the tax rates in the 3 locations where the product will be sold. These tax rates were from the states of California and New York, as well as the District of Columbia. The tax rate is 6% for Cuddles On-the-Go. Sensitivity Analysis Scenario 1: The annual birthrate in the United States has been slowly declining. In 2009 the birthrate dropped by 2.7%.17 One explanation for this decline is the economy but another is the shrinking size of families, which had peaked with the baby boomers. The birthrate dictates the projected amount of units of Cuddles On-the-Go. If the birthrate were to drop dramatically our sales would also be affected. However, the human race will never stop reproducing at a rate that could lethally harm the overall success of Cuddles On-the-Go. 16GRACO INC (NYSE:GGG ) | Ratios and Returns. Rep. Forbes, 2010. Web. 30 Nov. 2010. <http://finapps.forbes.com/finapps/jsp/finance/compinfo/Ratios.jsp?tkr=ggg>. 17 Applewhite, J. Scott. "Recession May Have Pushed U.S. Birth Rate to New Low - USATODAY.com." News, Travel, Weather, Entertainment, Sports, Technology, U.S. & World - USATODAY.com. USA Today, 27 Aug. 2010. Web. 03 Dec. 2010. <http://www.usatoday.com/news/health/2010-08-27-birthdecline_N.htm>. 25 Scenario 2: The number of children per household is also a factor when considering the outlook of Cuddles On-the-Go. The number of second, third, etc children born in each year may also alter the projected sales of the infant car seat insert. If a particular year had more multiple children than first children, a family may not be purchasing a new Cuddles On-the-Go because one is already owned from a previous child in the familial birth order. The multi-child births per year, although a factor to be considered, will not ultimately deter our financial stability. Scenario 3: The Cuddles On-the-Go is a first mover in the vibrating, soothing insert for a car seat market. If and when other competitors enter the market, the prominent stake the company has in the market could be in jeopardy. Tracking the competition will ensure we are aware of any major changes in the market. However, if Cuddles On-the-Go builds and maintains a loyal consumer base, the competition will not be detrimental to our overall financial plan. X. Conclusion Everyone has been in a situation with an agitated infant and not enough hands to effectively sooth the baby. We, at Soothing Baby, want to help caregivers in those moments. Help us, help everyone stay calm. 26 Appendix A Corporate Office: 1662 33RD ST NW Washington, DC 20007 Listing #: DC7394663 Sale Price: $1,200,000 $5,153 Mortgage Status: ACTIVE Listing Type: Commercial Year Built: 1926 County: WASHINGTON Lot Size Sq. Ft: 2220 Lot Size: 0.04 acres (http://commercialdivision.lnfre.com/PropertyDetails.aspx?MlsCompanyID=2&MlsNumbe r=DC7394663) Remarks Renovated in 2008. Brazilian hardwoods on main and upper level, stone tiles on lower level.Fireplace on main level, half bath on lowere level and upper level. Excellent condition. Semi-detached building with street access via private covered alley to rear garden and lower level entry. Vacant and available for immediate occupancy. Additional Details Levels: 3 Exterior: Brick Parking: Off Site Parking Ownership: Fee Simple Flooring: Wood Roofing: Composite, Shingle-Asphalt Lot Square Footage: 1750 Utilities Heating Forced Air Cooling Central A/C Water Public Sewer Public Sewer 27 Water Heater Warehouse and Production Space: Flex Warehouse 2,800 Square Feet $7.28 nnn Address: 22580 Glenn Drive, Units 150 & 160 Sterling, VA 20164 Fact Sheet: Units may be leased separately or together Delivered as warm lit shell with bath Features include: Additional 700 sf of mezzanine space in each unit Dock Loading http://www.cgr-inc.com/listings/listing.php?file=Glenn_Drive_22580_150_160_Lse.htm 28 Works Cited Applewhite, J. Scott. "Recession May Have Pushed U.S. Birth Rate to New Low USATODAY.com." News, Travel, Weather, Entertainment, Sports, Technology, U.S. & World - USATODAY.com. USA Today, 27 Aug. 2010. Web. 03 Dec. 2010. <http://www.usatoday.com/news/health/2010-08-27-birth-decline_N.htm>. "Baby Equipment Review: Vibrating Equipment Pros and Cons." Essortment Articles: Free Online Articles on Health, Science, Education & More.. Google. Web. 09 Dec. 2010. <http://www.essortment.com/all/babyequipment_rwcz.htm>. "Births, Birth Rates, and Fertility Rates 2008." Infoplease: Encyclopedia, Almanac, Atlas, Biographies, Dictionary, Thesaurus. Free Online Reference, Research & Homework Help. — Infoplease.com. Highbeam Research. Web. 10 Oct. 2010. <http://www.infoplease.com/ipa/A0763849.html>. Brand, By Diaper. Babies"R"Us - Baby Registry, Baby Gifts, Car Seats, Strollers & More. Web. 03 Dec. 2010. <http://www.babiesrus.com/shop/index.jsp?categoryId=2255957>. "Car Seat Guide from Consumer Reports." Consumer Reports: Expert Product Reviews and Product Ratings from Our Test Labs. Consumers Union of US, Inc. Web. 09 Dec. 2010. <http://www.consumerreports.org/cro/babies-kids/baby-toddler/carseats/car-seat-buying-advice/car-seat-getting-started/car-seat-getting-started.htm>. Corley, Heather. "What Is CPSIA? - What Is The Consumer Product Safety Improvement Act?" Baby Products at About.com - Reviews and Baby Products Buying Guides. 2010. Web. 02 Dec. 2010. <http://babyproducts.about.com/od/recallsandsafety/f/CPSIA.htm>. GRACO INC (NYSE:GGG ) | Ratios and Returns. Rep. Forbes, 2010. Web. 30 Nov. 2010. <http://finapps.forbes.com/finapps/jsp/finance/compinfo/Ratios.jsp?tkr=ggg>. "How to Calm Your Crying Baby | NewbornBaby.com.au." Newborn Baby | Pregnancy & Birth Advice | NewbornBaby.com.au. Web. 15 Nov. 2010. <http://newbornbaby.com.au/newborn/care/baby-crying/calm-crying-baby/>. James, Randy. "America and Traffic Congestion: Still Stuck - TIME." Breaking News, Analysis, Politics, Blogs, News Photos, Video, Tech Reviews - TIME.com. Time Magazine, 9 July 2009. Web. 23 Oct. 2010. <http://www.time.com/time/nation/article/0,8599,1909417,00.html>. 29 "Market Research Analysis - Market Research Online from MarketResearch.com." Market Research Reports - Business Market Research Reports & Industry Analysis. Market Research.com, 13 Dec. 2007. Web. 09 Dec. 2010. <http://www.marketresearch.com/corporate/aboutus/press.asp?view=3&article=1 027&g=1>. "Online Shopping Tips." Welcome to BBBOnline. Council of Better Business Bureau, Inc, 2003. Web. 02 Dec. 2010. <http://www.bbbonline.org/onlineshoptips/security.asp>. Professional Web Design, Seattle Web Design, and Boston Web Design. "Http://www.outofwebsite.com/web-design-tips/tips/archives/planningbudget.html." Seattle Web Design and Boston Web Design. Web. 05 Dec. 2010. <http://www.outofwebsite.com/web-design-tips/tips/archives/planningbudget.html>. UNITED STATES CHILD CARE STATISTICS. Rep. UNITED STATES CHILD CARE STATISTICS. NCCIC, Mar. 2010. Web. 22 Oct. 2010. <http://nccic.acf.hhs.gov/poptopics/statistics.pdf>. "UPPABaby Infant SnugSeat Insert - Babyearth.com." Baby Products - Baby Bedding – Strollers. Baby Earth. Web. 30 Nov. 2010. <http://www.babyearth.com/uppababy-infant-snugseat-insert.html>. 30