CSCMP Atlanta Roundtable: Planning and Procurement of Transportation–A Panel Discussion December 18, 2015 © Transplace 2015. All Contents confidential. 1 Agenda • • • • Introductions Freight Market Conditions Perspectives from Panelists Q&A © Transplace 2015. All Contents confidential. 2 Our Panelists Moderator: • Brent Hudspeth - Vice President, Transportation Management, Transplace. Past President CSCMP DFW Roundtable. Panelists: • Rob Haddock - Group Director, Thermal Logistics, CocaCola North America • Steven Johnson - Director, Transportation Procurement, Coca-Cola North America • John Pinyerd - Director, Southeast Shorthaul, Dart Transit © Transplace 2015. All Contents confidential. 3 Transplace Technology and Services TECHNOLOGY SOLUTION © Transplace 2015. All Contents confidential. 4 Transplace Footprint TOTAL NUMBER OF AVERAGE EMPLOYEE TENURE 5.4 YEARS TRANSPLACE COE LOCATIONS Calgary, AB Edison, NJ Frisco, TX (Dallas, Headquarters) Greensboro, NC Greenville, SC Kennett Square, PA (Philadelphia) Lowell, AR (Northwest Arkansas) Laredo, TX Mexico City, MX Monterrey, MX Montreal, QC Orange, CA (Los Angeles) Richmond Hill, ON (Toronto) St. Louis, MO Stuttgart, AR Tinley Park, IL (Chicago) NUMBER OF TRANSPLACE EMPLOYEES 1200+ © Transplace 2015. All Contents confidential. 5 16 Transportation Demand and Capacity Trends are Local October 2013 October 2014 October 2015 L/T Ratio 0.0 5.5+ © 2015 DAT Solutions October is usually busy, but October 2015 is relatively quiet October 2013: Typical fall freight season October 2014: Capacity constrained due to HOS, West Coast ports October 2015: More demand than 2013, but also a lot more trucks Business-critical markets or lanes may still be challenging Regulatory Update Limited near-term impact but expectation remains that regulations are likely to generally restrict capacity longer term • ELD mandate late ‘17/early ‘18 pending no further legal challenges – Data shows mid single digit negative impact to carrier utilization • Suspension of HOS restart provision minimally impactful (+ <1%) – Suspension contingent on more robust study. – Unlikely to see changes to maximum drive time near term. • Significant progress with existing initiatives and the introduction of additional initiatives unlikely with Republican Congress and Interim FMCSA Commissioner © Transplace 2015. All Contents confidential. 7 Why Drivers Leave Their Jobs (Pay & Respect)—It’s a Shipper Why Did You Leave Your Last Trucking Job? Problem, not Just a Carrier Problem 42.9% Pay 38.0% 34.1% 29.8% Lack Of Recognition & Respect 23.8% 18.3% Didn't Get Home Enough 18.4% Didn't Get The Right Loads, Or Enough Loads 22.3% 10.4% 13.8% I Just Wanted To Make A Change 9.4% 7.3% They Were Running Me Too Hard Have Not Lef t A Trucking Job 15.9% 16.5% Other 28.0% 28.8% 0% 10% 20% 30% 40% Owner-Operator 50% 60% 70% Company Driver Source: BBTCM analysis and survey. Source: BB&TCM (analysis and survey); comments on right from BB&TCM; cartoon from ATA 80% 90% 100% Does the shipper value a driver’s time? Bathrooms, phones Wifi availability Helpful staff Parking availability Clear signs Paperwork handled courteously and simply Third Parties @ Gate: Do they share your view? 3% rate hike: ~1% goes to driver 8 Truckload Bid Savings Gap Analysis Savings % reduced, shippers accept lower savings to align with “core carriers” TL Savings Gap Between Minimum Cost and Routing Guide 25.00% Overall Average Savings 20.00% 15.00% 10.00% 5.00% 0.00% 2008 2009 Savings Gap 2010 2011 Average First Round Savings 2012 2013 Average Final Scenario Savings Savings Gap increases as carrier capacity tightens © Transplace 2015. All Contents confidential. 9 2014 2015 Coca-Cola North America & Coca-Cola Bottling System Two Business Model RTM: Production Center to Distribution Center to Red Truck Production Center to Warehouse/Distributor Transportation Planning Classified - Internal use --Restricted Coca-Cola at a glance… Coca-Cola • The world’s largest beverage company – More than 500 brands; over 200 countries; 1.9 billion servings each day • North America Operating Model – Coca-Cola North America (CCNA); CocaCola Refreshments (CCR) and bottler partners – • • • More than 10,000 lanes Average Length of Haul 250 miles Freight Spend $1.4B • Full Truck Load • • • Highly Confidential – Not for Distribution $16M Ocean • Sparkling Beverages (Coca-Cola Refreshments • 70 Production Centers Still Beverages (Coca-Cola North America) • 8 Chilled Production Centers • 6 Syrup Production Centers • 15 Still Production Centers 1.1 million shipments Less than Truck Load • • • US Operations – • US Transportation $120M Rail • • Intermodal < 1% Tanker – Raw Materials Transportation Procurement Strategy Overview 2016 Long Term: Demand greater than Supply So why not increase trucks? Highly Confidential – Not for Distribution 13 Our Transportation Strategy starts with Mode Allocation Mode Mode Optimization Optimization Supplier Supplier Relationship Relationship Mng. Mng. 3PL Over the Road Asset Key initiatives complement one another to create a holistic transportation strategy Intermodal Dedicated CORE Captive Captive Fleet Fleet Dedicated Dedicated Fleets Fleets Private Fleet CHALLENGER CONTENDER Intermodal Intermodal Private Private Fleet Fleet Customer Customer Direct Direct Carrier Carrier Type Type Allocation Allocation Plant Plant to to Plant Plant Highly Confidential – Not for Distribution Asset Asset Carriers Carriers 3PL 3PL // Brokers Brokers Evolution of CCR Carrier Base 2011: Total Carriers: 335 3PL / Brokers: 45 Carriers moving 80%: 72 2012: Total Carriers: 265 3PL / Brokers: 15 Carriers moving 80%: 66 2013: Total Carriers: ~110 3PL / Brokers: 8 Carriers moving 80%: 35 2014 Total Carriers: ~85 3PL / Brokers: 8 Carriers moving 80%: 30 Highly Confidential – Not for Distribution 2015 2016 Total Carriers: ~77 3PL / Brokers: 7 Carriers moving 80%: 22 Total Carriers: 60 3PL / Brokers: 6 Carriers moving 80%: 18 Great execution leads to long-term partnerships Daily Execution Long-term Relationships C.A.M. Program Value-Add Scores Forecast Scorecards Performance Communication Highly Confidential – Not for Distribution Logistics Planning Interdependencies 2004 - Tactical Planning Demand Planning 2009 - Operational Execution Supply Planning Field Planning Operations Execution Plan Materials Demand Planning Supply Network Planning Plan Production Plan Transportation Unconstrained Demand Forecasting Procurement 0 – 28 days Production 0 -7 days Logistics 0 – 28 days Plan Warehousing Rolling Time Horizon (Days) 30 - 120 14 - 90 0 - 14 Order Fulfillment Process Ship to customer Objective Lane volume forecasts tied to customer specific promotional activity Warehouse 0 -28 days 0 - 28 Inventory Management – Inventory Policy Measures: Schedule Adherence, WOS, Age of Stock, Forecast Accuracy, Order Fill/Case Fill, Master Data, Dependent Demand Signals Primary Tender, On-Time Delivery CCNA - CONFIDENTIAL 17 TRANSPORTATION SIPOC Logistics SIPOC: Customer Freight Planning Lane Forecasting Suppliers Inputs Promotional Volume Demand Planning Projected T/L by Customer Lane Evaluator Tool BW Historical Volume Historical T/L Customer Current Procured Volume LOL Historical Volume Transportation Planners Transportation Procurement Contracted Carriers Extract Evaluator data Evaluator Vs Historical Analysis Outputs New Volume Projections by lane I Customers Contract Carriers National Retails sales Customer Freight Planning Lane Forecasting National Retail Sales Process D M A Strategic Customer Promo Vs procured review Volume by lane measurements Evaluator Tool Accuracy Transportation Procurement Transportation Planners Evaluator Tool Management Procure & monitor shipments vs plan Measure accuracy of Evaluator data provide feedback C The Dart Network of Companies 800 Lone Oak Road · Eagan, MN 55121 800.366.9000 www.dart.net About Us Eagan, MN Operating Center Dallas, TX Operating Center Dart Transit Company providing quality transportation services since 1934 Our family-owned and operated business is one of the largest dry-van, truckload carriers in the United States. • • • • The Dart Network of Companies Over 2000 power units Over 6,000 53’ trailers Satellite equipped First class customer service 800 Lone Oak Road · Eagan, MN 55121 800.366.9000 www.dart.net 2016 Critical Issues for Transportation • Driver recruiting/retention • Driver and tractor utilization • Driver training costs • History of class 8 tractor orders • Used tractor values • ELD mandate • Cost containment The Dart Network of Companies 800 Lone Oak Road · Eagan, MN 55121 800.366.9000 www.dart.net The Truth About Bids • Carriers can be replaced during a bid • Shippers can be replaced during a bid • No one knows if their pricing or awards will be accepted • Bids shake up the business in good times and bad times • We are all negatively impacted by a sluggish economy The Dart Network of Companies 800 Lone Oak Road · Eagan, MN 55121 800.366.9000 www.dart.net Bids Are Risky Stability of Carrier Cost of Service Quality of Service The Dart Network of Companies 800 Lone Oak Road · Eagan, MN 55121 800.366.9000 www.dart.net The Greatest Bid Obstacle TIME –Unrealistic turn around time –Multiple rounds –Elapsed time until award The Dart Network of Companies 800 Lone Oak Road · Eagan, MN 55121 800.366.9000 www.dart.net Carrier Needs • Business partners • Consistency in freight volumes • Fair return on investment • Communication The Dart Network of Companies 800 Lone Oak Road · Eagan, MN 55121 800.366.9000 www.dart.net Our Panelists Moderator: • Brent Hudspeth - Vice President, Transportation Management, Transplace. Past President CSCMP DFW Roundtable. Panelists: • Rob Haddock - Group Director, Thermal Logistics, CocaCola North America • Steven Johnson - Director, Transportation Procurement, Coca-Cola North America • John Pinyerd - Director, Southeast Shorthaul, Dart Transit © Transplace 2015. All Contents confidential. 26 Back-up Classified - Internal use --Restricted 27 Short Term: Available Capacity Highly Confidential – Not for Distribution Long Term Pessimism Highly Confidential – Not for Distribution 29 Performance Requirements Reminder Primary Tender Acceptance • Core – 97% • Challenger & Contender – 95% Surge • Core – 20% • Challenger – 10% • Contender – 0% On-Time Pick Up & Delivery to Final Appointment – 97% On-Time to Original Appointment – 82%* System Status Message Reporting – 96% Shipment Delay Messages • Core – 100% • Challenger & Contender – In process of rolling out * While 82% is a starting point, most customers require 95% and carriers will be held to that Highly Confidential – Not for Distribution 30 Regulations, More than Demand, Will Drive the Next Crunch—But It’s Coming Tons of New Regulations 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Safety information and carrier ratings Special state regulations on trucking (ex: CARB) Opening the border to trucking Elimination or allowing of illegal aliens Various health regs (apnea, medical certs, etc.) Require ELDs or electronic logging devices Hours of service changes Increase broker bond & require prompt payment to carriers More stringent temperature & cleanliness requirements Encourage union membership and require benefits for ICs Examination of fleets for patterns of violations Prevent shipper coercion regarding HOS, CSA, etc. National drug clearinghouse Requiring standard training procedures Test new carriers for proficiency Increase minimum insurance coverage for carriers Tightened OSHA requirements Hold shippers & brokers responsible for hired carriers' safety Limit max governed speed (64 MPH) New vehicle stability controls Source: FTR Associates and BB&TCM analysis Implied Driver Hires Per Quarter Required By Regulation 180,000 Electronic Stability controls 160,000 Speed limiters 140,000 120,000 100,000 Safe Harbor OSHA Worker Protection 80,000 Minimum Insurance 60,000 Entry Proficiency 40,000 Training Provisions 20,000 Drug & Alcohol Data Base - Prohibition Of Coercion Bios Rob Haddock • Group Director, Thermal Logistics, Coca-Cola North America • CSCMP National Programs Process Team Chair • 34 year career with the Coca-Cola system – Field experience • United Steel Worker hourly associate • Warehouse management • Transportation management • Production management • Production scheduling • Customer service management – Corporate Experience • Marketing & Sales Business liaison, strategic planning • Mid & Short term production, distribution & procurement planning • SAP SME APO SNP, PPDS & ECC • S&OP/S&OE process management • Transportation Management • Over 3 decades of supply and operations management experience with The Coca-Cola Company ranging from plant management, customer service, transportation, business Liaison, Vendor Managed Inventories, Operational Excellence, Transportation Management, Production & deployment planning, etc…. • SME for SAP planning systems and planning organizational design Steven Johnson • 20 year supply chain career including 13 years with Coca-Cola • Led various functions including: Accounting; Plant Operations; Production Planning; Transportation; Project Management; Customer Service; and Procurement • “Constantly pursuing the perfect supply chain” • Resident of Atlanta with wife, Arden and 3 children © Transplace 2015. All Contents confidential. 32 Bios Brent Hudspeth Two kids born in ATL. Mr. Hudspeth has 25 years of supply chain and transportation industry experience in executive and consulting roles. During his seven-year tenure with Transplace, Hudspeth has held both Supply Chain Consulting and Transportation Management roles. Presently, he steers Transplace’s programs across an array of manufacturing, retail and distribution companies which utilize the Transplace TMS, managed transportation, logistics engineering, brokerage and related services. Prior to Transplace, Mr. Hudspeth held executive roles in both logistics services and consulting organizations, with a continued focus on achieving greater productivity in transportation and supply chain. He has overseen the business development and marketing teams in two entrepreneurial logistics organizations, NextJet and Aviation Services Group. Additionally, he has worked in management and operations consulting capacities within AT Kearney, Arthur Andersen and Precision. Moreover, Hudspeth gained valuable consumer products experience through headquarter level sales and marketing positions at The Coca-Cola Company. Hudspeth has contributed articles and been quoted in a numerous publications including the Wall Street Journal, the Journal of Commerce, and Supply and Demand Chain Executive. Brent is a two-time president of the Dallas-Ft. Worth CSCMP Roundtable, and board member of the Stanford Business School Alumni Association. Mr. Hudspeth holds a MBA from Stanford University and BA from Washington & Lee University. John Pinyerd • John Pinyerd is a graduate of Auburn University where he majored in Transportation and Logistics (War Eagle!). • His career has been fairly equally divided between being on the shipper, 3PL and on the carrier sides of the industry, and along the way he achieved the “Lifetime Certified Purchasing Manager” achievement from ISM. • At Menlo Logistics, he served as Senior Project Director over their national freight bid and directed their largest freight accounts: Electrolux, IBM, and Homelife, He also served as Menlo’s lead consultant to William Sonoma. Prior to joining Dart, John was the Senior Strategic Sourcing Manager at Cendian Corporation and was responsible for $250 million in transportation procurement. • John joined Dart Transit in 2002 as the Southeast Regional Sales Manager. In his current role of Director of Southeast Shorthaul, John is responsible for directing both the sales and operations for Dart in the southeast. At Dart, he helped create and grow a Southeast Regional Fleet. © Transplace 2015. All Contents confidential. 33 Questions • • • • • • • How are companies planning transportation? Looking historically, thinking future will be like the past? Or is there someone out there who is inline with future volumes? Recent thoughts on Freight Forecasting—more customers talking about it What do we see from other companies in the market? How do you deal with reality when averages are not the same? You bid lanes and volume from plant x, move part or all to another plant; Volumes change – bid 20 per week and becomes 40 or 5 Seasonal adjustments/surges, contingency planning, tapping additional capacity; how does a carrier plan for that? Impact of plant openings/shifting production volumes Implications of Polar Vortex—how has that made you behave differently relative to freight procurement and planning What technology is out there that can tie between ERP/Demand Planning applications and TMS/Execution systems? ERP only gets you so far. • • • • • • What is your bid process? How are other companies handling their bid process? When do you hold your bids? Do you keep to a strict schedule or adjust based on internal or external factors? What timelines do shippers think are reasonable? Carriers? What type of data format do you want to work with in a bid? How do you all want to manipulate the data? Do you want to have a dedicated and IM component in your bids? How do you measure the successful outcomes of your bid process? • • What is the right number of suppliers you should have—trucking companies? How many too few or too much? How do you consider scorecarding your providers? • • What do you all see as the capacity environment? Into 2016? What do you see as the impact of latest regulations? © Transplace 2015. All Contents confidential. 34 Flow • Brent open panel – – – • Coke panelists provide – – – – • Brief overview of Coke Talk about how they coordinate planning and sourcing at Coke Intro the challenges faced Any thoughts on current market Dart provide – – – – • Introduce the topic and all the panelists Quick overview of TP, just to show scale and relevance Provide brief market update (1 to 2 slides), some good info we have on bid results over last 5 years Brief overview of Dart Carriers view on current market, all the bids Challenges How they see disconnect of what was bid and what they actually see, other challenges Brent lead discussion around – bids, market, challenges © Transplace 2015. All Contents confidential. 35