2013 Education Symposium Agenda

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VBTA 2013 Education Symposium Agenda
Virginia BTA Education Day is a GBTA CEU and GTP approved event
Earn 5 CCTE CEU or GTP recertification credits
September 25, 2013
Program: 8:00 a.m. – 5:00 p.m.
Genworth Financial Headquarters: Richmond, Virginia
Sponsors
VBTA 2013 Education Symposium Agenda
Virginia BTA Education Day is a GBTA CEU and GTP approved event
Earn 5 CCTE CEU or GTP recertification credits
7:15 a.m.
Registration Opens
8:00 a.m.
Opening Remarks—Donna Kelliher & Sam Keene
8:15 a.m.
Topic:
Partnering with Millennials in a Managed Travel Program
Who are the millennials and how are they impacting corporate travel? This keynote
includes a deep dive into the habits of this generation and the impact they are having on
managed travel. From new trends to increasing demands, this group will soon overtake
the corporate environment and dominate travel spending. Including interactive breakout
sessions, this discussion with help prepare the managed travel industry to work with
these young professionals.
10:00 a.m.
Presenter:
Tim Hines, Founder of BTS Social
Topic:
Planning for Tomorrow’s Duty of Care Today: It’s no Game of Chance
Dr. Quigley will discuss duty of care strategy with regard to international travel, medical
emergencies, traveler location services and other topics. Attendees will learn how to set
up a duty of care program and how to enhance those already in existence.
Presenter:
11:00 a.m.
AM Break
11:15 a.m.
Topic:
Dr. Robert Quigley, Professor of Surgery and Regional Medical Director
and Vice President of Medical Assistance, Americas Region, I SOS, Inc.
Solving the Puzzle: Hotel Viewership from RFP to Auditing
Heather will review key changes to the 2014 hotel RFP, introduce the new standardized
rate loading document, discussing hotel program metrics and facilitate an open
discussion on "hot" hotel topics. Attendees will also have the opportunity to share best
practices.
Presenter:
Heather Young, Travel and Expense Sr. Manager, Capital One Financial
VBTA 2013 Education Symposium Agenda
Virginia BTA Education Day is a GBTA CEU and GTP approved event
Earn 5 CCTE CEU or GTP recertification credits
12:30 p.m.
Lunch & VBTA Bi-monthly Business Meeting
Topic:
Strategic Sourcing
Kathy will present strategic sourcing objectives and how to leverage spend to obtain the
best programs. Attendees will leave with a strategy to enhance supplier programs.
2:00 p.m.
Presenter:
Kathy Briski, Travel Category Leader, The Boeing Company
Topic:
GBTA Education Options
Matt will present all options for continuing education with GBTA. Attendees will
understand the options and requirements for each educational path.
2:45 p.m.
Presenter:
Matt Konetschni, GBTA
Topic:
TSA Pre-Check
Our TSA representative will give an overview of the benefits of TSA pre-check, detail how
to opt in, and review currently participating airports, as well as those scheduled to
participate in the coming months.
Presenter:
Ken Fletcher, Deputy Assistant Administrator for the Office of Risk
Based Security, TSA
3:45 p.m.
PM Break
4:00 p.m.
Topic:
Mobile Apps
Chris will offer a deep dive into mobile trends and traveler behaviors, and offers insights
into best practices on how mobile technology can be utilized in a travel program.
Presenter:
4:45 p.m.
Closing Remarks
Chris Nicholas, Vice President, Client Development, CI Travel
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