Schweddy Balls: The ABC Model of Attitudes Kendall Re Christina Layton Attitude A lasting, general evaluation of people, objects, advertisements, or issues Attitude Object Anything about an individual forms an attitude The ABC Model of Attitudes Affect: how a consumer feels about an attitude object Behavior: about it his/her intentions to take action Cognition: what he/she believes to be true about the attitude object The ABC model emphasizes the interrelationships among knowing, feeling, and doing. Attitude Toward Products Value-Expressive Function: attitudes that perform a value-expressive function express the consumers central values or self-concept. A person forms a product attitude not because of its objective benefits, but because of what the product says about him/her as a person Could your brand benefit from the right boycott? http://adage.com/article/the-mediaguy/brand-benefit-boycott/230270/ The website, One Million Moms, was launched because moms were "fed up with the filth many segments of our society, especially the entertainment media, are throwing at our children.” Certain product promotions are causing boycotts of brands Has a particular promotion ever deterred you from buying the product advertised? Schweddy Balls http://www.hulu.com/watch/4156/saturd ay-night-live-nprs-delicious-dishschweddy-balls Ben & Jerry’s created a flavor of ice cream inspired by this SNL skit This flavor created an uproar among moms and “turned something as innocent as ice cream into something repulsive" Ditch the Sitch http://blog.annascholz.com/2011/08/abe rcrombie-fitch-wants-to-ditch-the-sitch/ Abercrombie actually PAID “The Situation” to stop wearing their clothing because it was damaging their brand image Why do you think it is important that Abercrombie did this? The ABC Model of Attitudes: Schweddy Balls Affect: Moms from One Million Moms felt disgusted by the new flavor of ice cream Behavior: they all banded together to boycott the ice cream Cognition: they believe that if they buy the ice cream flavor it will be a reflection of their lifestyle choices Questions? References http://blog.annascholz.com/2011/08/abe rcrombie-fitch-wants-to-ditch-the-sitch/ http://www.hulu.com/watch/4156/saturd ay-night-live-nprs-delicious-dishschweddy-balls http://adage.com/article/the-mediaguy/brand-benefit-boycott/230270/