7062Speech
Unit 1/Chapter 4 & 5
Listening and Influences on Communication
Note-Taking Guide
Chapter 4—Listeinng
Vocabulary
The following are key vocabulary terms from this chapter. Define each.
1. hearing:
2. listening:
3. active listening:
4. critical listening:
5. precision listening:
6. empathic listening:
7. listening barriers:
8. selective listening:
9. paraphrase:
10. summarize:
The Listening Process and Its Components
1. What does active listening require a person to do?
Name:
Date:
Period:
Score:
/points
2. What are the four stages of the Listening Process? Name and explain each process in the chart below.
Stage 1:
Stage 2:
Stage 3:
Stage 4:
3. List the Levels of Listening in the table below. Explain the skills required for each level.
Levels of Listening
Skills Required
1.
2.
3.
4.
5.
4. What are the three main barriers to listening? Explain each barrier.
1.
2.
3.
5. List at least three common listening problems (barriers). Provide an explanation or an example of each.
1.
2.
3.
6. What are the six strategies required in precision listening?
Chapter 5—Influences on Communication
Vocabulary
The following are key vocabulary terms from this chapter. Define each.
1. perception:
2. interpret:
3. self-concept:
4. misperception:
5. stereotype:
6. snap judgment:
7. attitude:
1. Name the three stages of perception:
1.
2.
3.
2. As your brain works through three stages of perception, it does so on the basis of what?
1.
2.
3.
4.
3. What does your self-concept affect?
4. How is a person’s self-concept formed/shaped?
1.
2.
3.
5. What are at least six common reasons for misperceptions? Explain each.
1.
2.
3.
4.
5.
6.
7.
6. What are four other forces that influence your communicaton?
7. Fill out the table below with common communication needs. Give an example of each.
1.
2.
3.
4.
5.
6.
8. Fill out the chart below:
Characteristics of Communication
Socially and ethically responsible
communication is …
Implication for communicators
Socially and ethically responsible communicators…