Ask Measure Learn by Lutz Finger Last update: March, 2014 The philosophy of the day is dataism . —DAVID BROOKS (@NYTDAVIDBROOKS We focus too much on technology Google Search on the term “Big Data” ASK the right Questions. MEASURE the right data – even if it is not Big data. Take Actions and LEARN from them. ASK Ask the right Question ASK THE HARDEST PART AS Let’s do “Social Media” AS Source: IBM Institute for Business Value. • Opinion leaders (Katz 1955) • Influentials (Merton 1968) • Law of the Few (Gladwell 2000) Source: ‘Ask Measure Learn’ by O’Reilly Media AS Please find an “INFLUENCER” Source: ‘Ask Measure Learn’ by O’Reilly Media AS A few person decide what we do… Source: ‘Ask Measure Learn’ by O’Reilly Media AS REALLY? AS Dear Marketers, There is no influencer. It’s a myth. • • • • AS Reality 50% is Homophily 4 years 1001 Students on Facebook traditional Self-reported Data How did taste Spread Source: Kevin Lewisa, Marco Gonzaleza and Jason Kaufman (2012): PNAS Vol 109, no 1 Influence is often overestimated. It needs: • Reach • Readiness • Topic Dependence AS Aja Dior M.? AP News? AS Aja Dior M.? AP News? Aja Dior M. omgg, my aunt tiffany who work for whitney houston just found whitney houston dead in the tub. such ashamed & sad :( 45 min AS I want to create “REACH” … in order to “SELL” Measure the right Data Source: WIkipedia MEAS What is RIGHT? MEAS even if it is not Big Data MEAS More Data does not equal More Insights MEAS We want small data…. Data ELT and Aggregation Yes or No 1 Petabyte 2 Terabyte 3 Gigabyte 4 Bit MEAS Calculating Reach via Network Data 1977: Linton C. Freeman, “Centrality based “SELL” needs purchase intend MEAS “REACH” creates awareness MEAS Correlations are important Source: ‘Ask Measure Learn’ by O’Reilly Media MEAS What is your behavior? Source: ‘Ask Measure Learn’ by O’Reilly Media MEAS The issue with the Correlation / Causation MEASURE Sometimes data is not easy to get. Source: ‘Ask Measure Learn’ by O’Reilly Media MEAS Social Behavior is ‘unstructured’ New York Weather in April 2013 Source: ‘Ask Measure Learn’ by O’Reilly Media MEAS It is way easier to work with ‘structured data’ MEASURE MEAS Source: Jeffrey Breen 30 Source: ‘Ask Measure Learn’ by O’Reilly Media MEAS What is RIGHT? RightActions and learn from them. 4 Connections 2 3% Connections 4% 1 Connection 28% 0 Connections 59% LEA Information vs. Action… 2 Connections 4% 4 Connections 3% 1 Connection 28% 0 Connections 59% LEA Information vs. Action… Benchmark LEA Three Types of actionable Insights Predictions Recommendations & Filter LEA BENCHMARK Source: ‘Ask Measure Learn’ by O’Reilly Media LEA Competitive Benchmark LEA RECOMMEND & FILTER People You May Know Groups You May Like Ads You Be Interested in Companies you May Want to Follow Similar Profiles Puls LEA LinkedIn Recommendation Products Source: ‘Ask Measure Learn’ by O’Reilly Media LEA Filter LEA PREDICTIONS LEA Predicting the OSCAR 2013 LEA Predicting the OSCAR Possible other Features: CROWDSOURCED: • Box Office Results • Movie Goer Reviews • Critics OTHER “Hard Facts” • Genre • Payment of Actors • Etc. Source: Farsite LEA Predicting the OSCAR Source: ‘Ask Measure Learn’ by O’Reilly Media LEA Predicting Box Office LEA Predictions are not easy, especially if they are about the Future. Source: ‘Ask Measure Learn’ by O’Reilly Media LEA Which Model to use Google’s Prediction API LEA Which Model to use LEA Many more examples… Benchmark Recommendation & Filter Predict LEA Data Wrangling & Data Science is getting Easier LEA Training Update Summary ASK the right Questions. MEASURE the right data – even if it is not Big data. Take Actions and LEARN from them. Thanks LutzFinger.com