Board Brief 2015-XX Operations Report Date: March 23, 2016 Memo to: NCMA Board of Directors From: Michael P. Fischetti, CPCM, Fellow, Executive Director Subject: Operations Report This written report, 2 attachments, is submitted for the July Board meeting. Attachment 1 – Summer Chapter Leadership Summit 2014 Agenda Attachment 2 – Staff Directory Executive Summary 1. Finance 2. Membership 3. Chapter Relations 4. Conferences 5. Education 6. Certification 8. Advertising Sales and Creative Services 9. Core: Marketing, Staff, Facilities and IT Fischetti, Michael Unfavorable YTD variances against budget in revenues (1.0%), favorable variances in expenses (5.4%). Favorable net gain from operations ($247k); Transfer to unrestricted reserves in June 2014 ($130k). 19,119 current members Virtual Chapter has 456 members; president, vice president, secretary, communications chair, and membership chair were elected. 781 paid attendees for WC; confirmed 90% of keynote and plenary sessions for GCMS New book and NES “Subcontract Management from A to Z” will be introduced at WC; e-learning will exceed FY 14 budget numbers Total applications up 13% over previous year; increase in passing rates after OPC for CPCM and CFCM were introduced Annual Review of Government Contracting produced in conjunction with Bloomberg went out to all members with June issue of CM – lots of positive feedback. GW Law School scored Macfarlan submissions and sent their recommendations to NCMA. Three new FT employees and one intern hired. Page 1 of 19 Board Brief 2015-XX Operations Report Executive Director This past fiscal year began under very gloomy circumstances. The Federal government did not have a budget, following the furloughs and sequester environment of FY 13. Our budget reflects that environment. However we have experienced continued business improvement despite this external environment, which has largely remained unchanged. Staff is analyzing this phenomenon to determine specific reasons for success. Our largest area of concern remains membership. We are performing a “deep-dive” into our membership recruitment and retention statistics to better understand what is happening. We are initating a recruitment incentive for chapter membership efforts, developed packages allowing companies and government agencies to combine various learning and member benefits into total one discounted, educational rate for set continuous learning hours, bypassing the membership decision by incorporating those benefits. The Executive Director continues engaging senior leaders in the contract management field including government, industry, academia, corporate/educational sponsors, and the media. These efforts improve collaboration across the wider acquisition arena and we believe this raised public profile has increased participation across NCMA programs. In the latest 3 month period, that includes: National Property Managers Association Seminar (Keynote Speaker) University of Virginia (UVA) Student Symposium: Acquisition Careers (speaker) Federal Acquisition Institute (Jeffrey Birch) Roy Wood, Dean, Defense Systems Management College, DAU Defense Logistics Agency, Supply Center staff, Richmond, VA Interview with Katrina McFarland, Assistant Secretary of Defense (Acquisition) Joseph Jordan, FedBid Security and Exchange Commission (SEC) contracting staff, Washington, DC Katrina McFarland, Assistant Secretary of Defense (Acquisition), DoD Federal Accounting Standards Advisory Board (FASAB) Professional Services Council Aaron Wasserman, Military Legislative Assistant to Representative Derek Kilmer, discussion on an amendment to the National Defense Authorization Act SourceAmerica Government Advocacy Conference Association of Procurement Technical Assistance Centers (Becky Peterson), Interim Executive Director and Chuck Schadl, Education Committee Chair Government Accountability Office Public Private Partnership (P3)Task Force Government Accountability Office “Best Practices Review Team Rob Bayliss, Acquisition Attaché, and Les Mosco, Director, Commercial, United Kingdom Ministry of Defense “Showcase for Commerce” in Johnstown, PA, co-sponsored by NCMA’s Greater Johnstown Chapter Fischetti, Michael Page 2 of 19 Board Brief 2015-XX Operations Report Harry Hallock, Deputy Assistant Secretary of Army (Procurement), David Gragan, Senior Procurement Executive, Consumer Financial Protection Bureau (CFPB) National Defense University, Eisenhower School 2014 graduation, presenting NCMA’s Award for Excellence in Research and Writing International Cost Estimating and Analysis Association (ICEAA) Workshop John Meeker, Director of Contracting, National Renewable Energy Laboratory, U.S. Department of Energy ASI’s Acquisition of the Future Summit “Yellow Team” Panel Participant with OFPP and FAI, ACT-IAC “Partner’s Breakfast” Integrity Consulting, meeting with senior executive staff Jeff Koses, Director of Acquisition Operations, GSA/Office of Acquisition Operations Tony Boccanfuso, Executive Director, National Academies University Industry Demonstration Partnership AOC Key Solutions – Jim McCarthy and Richard Nathan (ongoing input to Government Contract Weekly) Continuous vendor and business development Chapter Meetings: see Chapter Relations Finance As of May 31, 2014 year-to-date (YTD) revenues from operations are $5,652,797, an unfavorable variance of $57,220, or 1.0% against the budget of $5,710,017. YTD expenses are $5,322,353, a favorable variance of $304,487 or 5.4% against the budget of $5,626,840. YTD net gain from operations is $330,444, a favorable variance of $247,267 against the budgeted net gain of $83,177. As reported in the commentary accompanying monthly financial reports, there were unfavorable revenue variances in Memberships (Individual and New Professional), Education (Webinars and Books), Advertising (Career Programs and CM Magazine), and Meetings (World Congress, Small Business Training Forum – cancelled, SMTF and Career Fairs). These unfavorable variances were partially offset by favorable variances in Membership (Group and Pro Vita), Education (NES, e-Learning and Virtual Conferences), Advertising (Website, Corporate Sponsorships and Educational Partners), Certification (CPCM, CFCM, CCCM and Exam Fees), and Meetings (GCMS). The favorable variance in expenses is a result of lower than budgeted expenses in Governance (BOD and Committees), Component Relations (Chapter Support, BOA, Council of Fellows, and Chapter Leadership Summits), Administration (Professional Services, Tuition, Equipment Lease Costs, Depreciation, Dues, Supplies, Postage and Telephone), Finance (Credit Card processing charges), Marketing and Communications (Lower World Congress, GCMS, Small Business and SMTF costs), Customer Service (Lower postage and printing costs), (Education (NES and Books Fischetti, Michael Page 3 of 19 Board Brief 2015-XX Operations Report variable, and amortization delay), Creative Services (Resource Directory and CM Magazine – variable and Career Programs), and Meetings (GCMS and Career Fair). This favorable variance is partially offset by higher than budgeted expenses in Component Relations (Awards), Education (Virtual conferences), Creative Services (G & A – temporary editor, Website and Educational Partners - variable), Certification (Exam Expenses – variable), and Meetings (World Congress, SMTF, and Small Business Training Forum – cancellation penalty). YTD actual Salaries and Benefits costs are $2,017,820 compared to budget of $2,033,153. This favorable variance results from the Director of Education being on unpaid maternity leave, Directors of Marketing and Publications on maternity leave and using already accrued PTO, and Chapter Relations Specialist and Education Program Specialist positions unfilled for several months. These reductions have been partially offset by an increase in the aggregate PTO accrual. YTD net investment gains are $371,206 against budgeted gains of $379. YTD income tax expense is $32,500 against budgeted expense of $45,000. In summary, YTD net gain after investments and taxes is $669,151, a favorable variance of $630,593 against budget. The Statement of Activities for the period ended May 31, 2014 and the Balance Sheet as of May 31, 2014, posted online for inspection, are incorporated by reference. The Audit Committee determined that as Rubino & McGeehin had served as auditors for six years it was appropriate and best business practice to change auditors for FY 14. Accordingly RFP’s have been sent to four audit firms and the selection process is ongoing. In accordance with Association Policy, the Audit Committee will meet with the new auditors to review the audit and their findings. Audited financials and the management comment letter will be distributed to the Board prior to the September 30, 2014 deadline. Periodic financial review teleconferences have taken place with the Finance and Budget Committee. Financial reports have been distributed on a timely basis each month to the Finance and Budget Committee and posted for Board review shortly thereafter. Investment reports have also been provided to the Finance and Budget Committee by the 15th of each month. An estimate at completion, based on actual results through April 2014 was provided to the Finance and Budget Committee on June 3, 2014 and discussed at a Finance and Budget teleconference call on June 20, 2014. Membership As of June 10, 2014, we have 19,119 current members. This is a net loss of 1,225 from the beginning of this program year (20,344 members on July 1, 2013). The decrease of total members from July 1, 2013 is just over 6%. Fischetti, Michael Page 4 of 19 Board Brief 2015-XX Operations Report We are monitoring the numbers. We know that we have an aging membership, with the average member age being around 59 years old. According to our lapsed member survey for PY2013, 15% of the respondents have retired in the last 12 months. Looking at additional responses in the lapsed member survey, 7.4% of the respondents have indicated their companies no longer pay for their membership; and therefore, they are not renewing. Further researched revealed that since July 2013, 11.6% of the respondents have changed professions. July 2013 20,344 members December 2013 19,412 members February 2014 20,084 members June 2014 19,119 members We continue to look at ways to increase member value. Last quarter, we determined that our members most wanted training and education. We had already added the two professional development webinars at no cost to our members. We decided to add another series called Acquisition Leader Perspectives (ALP). The ALP is planned for at least quarterly presentation and, possibly, as often as bi-monthly. While the call itself is limited to 200 callers, we also post the link to the recorded call in our Members Only section of the website. These calls will highlight the views of high-level government and industry professionals to capture their perspectives on acquisition. Karen Secker, NCMA Secretary, is currently reaching out to potential speakers. As a thank-you to our new members, we have been sending them a one-time gift with their magazine. Packaged with their sixth Contract Management Magazine will be a gift from us along with a flyer talking about building something together. The gift for this 6-month period is a magnetic photo frame, marketed with the idea of “sticking together” with NCMA. We continue to send the “gift reminder” to our group contacts by sending them the NCMA calendar mouse pad with the date of their renewal circled. It is something we hope they will keep on their desk, since it reminds them of their renewal date and promotes NCMA. Group Memberships As of June 10, 2014, we have 6,492 organizational members. This number is up just a bit. This number will fluctuate as budgets affect current groups and as new groups join. The organizational membership revenue from December 2013 through June 24, 2014, is $305,204. Although some large groups have not renewed, there have been new groups that make up some of the difference in membership numbers. July 2013 December 2013 February 2014 June 2014 Fischetti, Michael 6,479 6,433 6,567 6,492 Page 5 of 19 Board Brief 2015-XX Operations Report Chapter Relations Chapter Relations Specialist Bennie Harrison left NCMA in early May, and Tammy Lewis was hired to replace him. Tammy has since taken an extended leave without pay until the end of June to take care of a family emergency. She has since decided to leave NCMA to devote time to her family. Mary Beth is currently handling chapter support on her own with help from NCMA employees as required. The Spring Chapter Leadership Summit held Friday, March 28, 2014, at the conclusion of the Subcontract Management Training Forum, garnered 89 attendees. The theme of the summit was “Spring into Leadership: Membership Keeps Your Chapter Growing.” An awards reception followed the Summit and the Graalman awards and Fellows plaques were presented. Summer Chapter Leadership Summit will start on Saturday, July 26, 2014 followed by a networking reception. The Sunday session will start with breakfast with the Board of Directors and will include breakout sessions. Andrew Obermeyer, CPCM, Fellow, and current president of the Central Virginia Chapter will moderate the event. Experienced chapter leaders and NCMA staff will give presentations. Monthly webinars for chapter leaders continue with positive feedback and excellent participation rates. The webinars are recorded and available for download via the Chapter Resources website. Recent speakers include Po Collins and Tom Robinson discussing the new CMLDP process. NCMA CFO Sam Smith presented a special webinar on the Annual Chapter Financial Reporting requirements on June 25. Jessica Grant from the Women’s Forum provided an EBS on June 20. Larry Trowel spoke in May about NCMA initiatives. The Executive Director visited the Greater Johnstown, Greater Pittsburgh, Bethesda Medical, Dahlgren, Central Virginia, Norfolk Area, Hampton Roads, Virginia Beach, Chesapeake Bay, Frederick, Battlefield Dulles, NOVA, Blue Ridge, and Denver Chapters this spring. Staff from the membership and certification team visited with the Greater Baltimore Chapter in early April and Tyson’s Corner in June, 2014. Russ Blaine visited the Greater Iowa, Chesapeake Bay, and Los Angeles/South Bay Chapters. The Virtual Chapter is currently comprised of 456 members in 35 countries including the United Sates. The Virtual Chapter bylaws were presented to the chapter membership and the Governance committee for approval. Chapter elections for PY15 were held, and the new officers are Marion Matrazzo as president, Rick Catignani as vice president, Ronald Grant as secretary, Laura Kim as communications chair, and Dr. Joan Harmer as membership chair. Mary Beth Lech is currently serving as chapter advisor. The Virtual Chapter is embracing social media and added a LinkedIn page as a subpage of the NCMA page. This will allow them to promote the chapter more and create a way for those who aren’t Virtual Chapter members to view/participate with the chapter. The Executive Director and President-Elect spoke at the Virtual Chapter meeting in May. The Virtual Chapter is looking into other modes of hosting an EBS. They would like to change the name of the series, and incorporate a video feed. Another Virtual Chapter meet-up is planned for World Congress and they would like to incorporate an offsite dinner as well. Fischetti, Michael Page 6 of 19 Board Brief 2015-XX Operations Report Meetings/Events World Congress World Congress 2013 was held July 21-24 in Nashville, TN at the Gaylord Opryland Resort and Conference Center. WC2013 actuals: • 598 Paid attendees (vs. budget of 665) • Registration Revenue: $598,856 (vs. budget $660,525) • Exhibitor/Sponsor Revenue: $385,475 (vs. budget $395,000) • Virtual Conference Revenue: $7,901 (vs. budget of $13,450 which assumed 50 attendees at $269) • Gala: $17,915 (vs. budget $16,000) In an attempt to minimize costs at World Congress 2013, the meetings department took action in several areas. We will continue to perform this exercise for our in-person meetings. WC2014 will be in Washington, DC July 27 – 30 at the Gaylord National Harbor. The conference chair for the program will be Elliott Branch. In the future, the President of the association will chair World Congress, however given the proximity of Russ’s year as the chair of World Congress (and subsequently Larry’s) this new policy will have to wait until 2015 most likely. WC2014 budget/goals: • 680 Paid attendees • Registration Revenue: $697,750 • Exhibitor/Sponsor Revenue: $400,000 • Virtual Conference Revenue: $20,660 (assumes 100 at $99 rate and 40 at $269) • Gala: $18,000 WC2014 as of July 11, 2014 • 781 Paid attendees • Registration Revenue: $762,875 • Exhibitor/Sponsor Revenue: $450,000 • Virtual Conference Revenue: $2,475 • Gala: $8,870 Future dates and locations for World Congress are as follows: • 2015 – Gaylord Texan, Grapevine, TX July 26-29, 2015 • 2016 – Gaylord Palms, Orlando, FL July 24-27, 2016 • 2017 – Sheraton Chicago Navy Pier, Chicago, IL July 23-July 26, 2017 • 2018 –Cleveland, OH (contract pending) • 2019 – Sheraton Boston and Hynes Convention Center, Boston MA July 28 – July 31, 2019 Fischetti, Michael Page 7 of 19 Board Brief 2015-XX Operations Report • • • • 2020 – Gaylord Texan, Grapevine, TX July 26-July 29, 2020 2021 – Sheraton Denver, Denver, CO July 11-July 14, 2021 2022 – Sheraton Chicago Navy Pier, Chicago, IL July 11-14, 2022 2023 – Gaylord Opryland, Nashville, TN, July 2023 Government Contract Management Symposium (GCMS) GCMS 2013 took place at the Marriott Wardman Park, Washington, D.C. November 18-19, 2013. Actuals for 2013 are: • 475 Paid attendees • Exhibitor/Sponsor Revenue: $190,415 • Registration Revenue: $312,765 • Net Income: $161,790 This year, 2014, we continue our four-year agreement with the Marriott Wardman Park located in Washington DC for GCMS 2014, 2015 and 2016. We have identified a chair of the conference earlier this year. Nick Nayak helped to develop the program and confirm 90% of our keynote and plenary sessions. With Nick’s retirement we’ve asked Jeff Koses to fill in as the chair. We issued a call for proposals for breakout speakers for the first time this year. We didn’t get as many proposals as we’d hoped but it was the first year. We are lining the breakouts up with the CMBOK competencies. The lineup looks great. Goals for 2014 are: • 525 Paid attendees • Exhibitor/Sponsor Revenue: $190,000 • Registration Revenue: $338,250 • Net Income: $177,450 Subcontract Management Training Forum (SMTF) We will hold the Subcontract Management Training Forum March 12-13 at the Sheraton Tysons Premier. Goals for the SMTF15 are: • 125 Paid Attendees • Registration Revenue: $60,600 • Exhibitor Revenue: $20,000 • Net Income: $4,850 Education The FY 14 YTD actual numbers represent the eleven months of the program year ending May 31, 2014. Fischetti, Michael Page 8 of 19 Board Brief 2015-XX Operations Report As of May FY 14, Education revenues are up 5.7% as compared to the same period in FY 13. This is due to an increase in NES, eLearning, and virtual conference revenues. Expenses are down as a result of variable costs with respect to hosting webinars, e-course development, and change in the mix of books sold. Education FY 14 YTD Actual FY 14 YTD Budget FY 13 YTD Actual Revenues Expenses 795,070 423,409 749,793 516,515 752,171 468,057 Contribution 371,661 233,278 284,114 National Education Seminar (NES) Program A total of forty (40) NESs were budgeted for FY 14 YTD. Thus far thirty-nine (39) NESs have been hosted through the month of May. Four (4) remaining seminars are scheduled for June, totaling forty-three (43) NESs this program year. Revenues are up 33% over FY 13 due to higher seminar attendance. This year’s Developing Winning Proposals NES accounted for eighteen (18) seminars, followed by 100 Worst Mistakes in Government Contracting with nine (9), the remaining were older seminars and resulted in higher than average attendance and revenues. NES Seminars Revenues Expenses FY 14 YTD Actual 39 169,835 85,851 FY 14 YTD Budget 40 159,050 100,826 FY 13 YTD Actual 37 127,110 65,477 Contribution 83,984 58,224 61,633 The FY 15 NES will be “Subcontract Management From A to Z” and will debut at World Congress 2014. Webinar Program A total of eighteen (18) webinars were hosted through May in FY 14 and total of twenty (20) are scheduled for the entire program year, exceeding FY 14 Budget. Revenues reflect a decrease in the average number of registered sites per event as compared to FY 13 Actual and FY 13 Budget. The FY 14 costs are lower due to fewer registered sites. Fischetti, Michael Page 9 of 19 Board Brief 2015-XX Operations Report Webinars FY 14 YTD Actual FY 14 YTD Budget FY 13 YTD Actual Seminars Revenues Expenses 18 122,491 9,219 18 131,840 11,573 15 127,750 3,782 Contribution 113,272 120,267 123,968 e-Learning Program E-Learning revenues will exceed FY 14 Budget numbers. This is a result of higher participation in both the CFCM and CPCM Online Preparatory Courses (OPC). The FY 14 Budget accounted for an average of sixty (63) students per course, but averages totaled approximately seventy-four (74) students. Course registrations also consist of enrollment in the suite of asynchronous CM ecourses. The certification preparatory courses are produced in-house with consequently low production costs. However, instructor costs increased as a result of the increased enrollment, which were partially offset by the deferral of the development of e-courses. e-Learning FY 14 YTD Actual FY 14 YTD Budget FY 13 YTD Actual Course Registrations Revenues Expenses 745 291,528 62,946 885 249,975 80,225 799 290,659 60,218 Contribution 228,582 169,750 230,441 Books Book revenues are down 5% over the similar period in FY 13. This is a result of decreased customer demand. However, titles recommended for NCMA certification preparation continue to be high sellers. The expense line includes costs related to re-prints to support general and NES sales. FY 14 YTD FY 14 YTD FY 13 YTD Books Actual Budget Actual Revenues Expenses 176,566 53,655 197,728 75,545 185,629 62,747 Contribution 122,911 122,183 122,882 Virtual Conferences Virtual Conference revenues will exceed FY 13 numbers. This is due to hosting an additional virtual conference and higher than average site participation over FY 14 Budget averages (twenty (20)/event). A total of three (3) events were hosted through May, the remaining virtual conference scheduled for June on Cost and Pricing totaled 122 sites. Revenues for this event are not reflected in YTD actuals. Fischetti, Michael Page 10 of 19 Board Brief 2015-XX Operations Report Virtual Conferences FY 14 YTD Actual FY 14 YTD Budget FY 13 YTD Actual Events Revenues Expenses 3 34,650 1,966 2 11,200 1,179 3 15,023 216 Contribution 32,684 10,021 14,807 Certification Total applications increased by 13% over the same period last year (990 vs. 873). Demand for the Certified Professional Contracts Manager (CPCM) (315 new applications, 4% increase) and interest in the Certified Commercial Contracts Manager (CCCM) (76 applicants, 3% increase) remain strong. The Certified Federal Contracts Manager (CFCM) is NCMA’s most popular certification with 567 applicants; which is an increase of 17% (567 vs. 482). We released our newest certifications, the Industry Certification in Contract Management – Defense (ICCM-D) and Industry Certification in Contract Management – Federal (ICCM-F) on January 31, 2013. Both programs continue to grow slowly but steadily with 30 application submissions in FY14 (12 for the ICCM-D and 18 for the ICCM-F) compared to a total of 13 in FY13. The total number of new certificants (699) is up 19% over the same period in FY13 (588). NCMA continues to offer the CPCM and CFCM Online Preparatory Courses and the popularity shows no signs of decreasing. Passing rates for the CPCM and CFCM examinations improved when we introduced the Online Preparatory Courses and have remained steady. Additionally, the success rate on the CCCM improved and has remained steady since we began providing enhanced practice exams and copies of the World Congress CCCM Track presentations to candidates. We made improvements to the CPCM program in 2013 – 2014. The updates started on November 2013 with the release of the CMBOK, 4th Edition. Then in January 2014, NCMA released the CPCM Study Guide, 3rd Edition. In April and May, we increased the number of questions in the CPCM exam question pool which allowed us to add a ‘B’ version. In FY15 we will be expanding the CFCM question pool as well. Revenue and Expense: (as of May 31, 2014) Revenue Fischetti, Michael FY14 YTD Actual FY14 YTD Budget FY13 Actual $310,895 $228,645 $254,092 Page 11 of 19 Board Brief 2015-XX Operations Report Expense Net Income/(Loss) $183,176 $127,719 $151,608 $ 77,037 FY14 YTD $161,751 $ 92,341 FY 13 YTD Actual CFCM applications CCCM applications CPCM applications ICCM-D applications ICCM-F applications Total Cert Applications 567 78 315 12 18 990 482 76 302 3 10 873 CFCM Exam Attempt Pass Pass Rate 563 400 71% 492 341 69% CCCM Exam Attempt Pass Pass Rate 72 55 76% 55 45 82% CPCM Exam Attempt Pass Pass Rate 325 215 66% 280 192 69% New CPCMs New CFCMs New CCCMs New ICCM-D’s New ICCM-F’s Total New Certificants 215 400 55 12 17 699 192 341 45 2 8 588 Advertising and Creative Services Advertising Revenue and Creative Services expenses are for the eleven months ended May 31, 2014. Fischetti, Michael Page 12 of 19 Board Brief 2015-XX Operations Report FY15 YTD Actual Revenue Expense Net Income/ (Loss) $991,821 $853,730 $138,091 FY 15 YTD Budget $1,061,580 $900,980 $160,600 FY14 YTD Actual $1,120,749 $1,076,431 $44,318 Contract Management Magazine: Print Edition The magazine continues to be the #1 NCMA member benefit, as rated by our members in the annual membership survey. We’ve added several new columns this year, such as the Q&A Series, interviews with high-level executives from government and industry; and the Member Spotlight column, where we get to know an NCMA member and how their membership has benefited their career. Network Media Partners (who sells our advertising) has encouraged us to try quarterly spotlight issues, where we focus on a particular area, like software or consulting. Those issues are more attractive to certain advertisers who want targeted exposure to certain readers. We tried it for the first time with the March issue spotlight section on software and technology and saw an increase in ad sales for that issue. This is definitely something we’ll continue in the future. Network sees the print magazine as a conservative area for revenue growth. They’re a little more optimistic this year than in years past. Journal of Contract Management NCMA partnered with George Washington University Law School to co-publish the journal this year. GW scored Macfarlan submissions and sent their recommendations to NCMA. GW has formed a student editorial board to begin the editing process and coordinating the edits with the authors in preparation for publishing. They’ll produce the printed books at their own expense, while we will continue to produce a digital version that we provide as a member benefit. Not only will this save us money on the print production costs, but partnering with GW lends a certain academic gravitas to the journal. Contract Management Resource Directory Historically, the print edition was published in the fall and mailed in plastic along with the November issue of Contract Management Magazine. In recent years, Network Media Partners had been losing confidence that the guide’s ad sales could sustain continued production as a print piece. Last year, NCMA decided to no longer produce the printed Resource Guide. We instead moved to an online platform that we renamed the Contract Management Resource Directory. Network Media Partners predicts healthy revenue for the Resource Directory in the coming year based on the growing number of unique site visits and page views that we’re seeing. For a product that just launched last fall, the numbers are very strong. Usually a new initiative such as this takes some time to catch on, but this has already proven very popular. 2014 Salary Survey The 2014 Salary Survey email was sent to NCMA members in February, inviting them to participate in the survey by volunteering their salary and compensation information. The Fischetti, Michael Page 13 of 19 Board Brief 2015-XX Operations Report statistical analysis was performed by Readex. NCMA designed the report and published it as an interactive pdf and sold for $50 (NCMA members) and $250 (nonmembers), as in year’s past. New this year, we’re offering the survey results as an NCMA member benefit to those members who completed the survey and provided their email addresses. It was released on June 30. Annual Review of Government Contracting NCMA partnered with Bloomberg Government on this new annual publication. Bloomberg supplied us with compiled data (45 data points) along with analysis of the previous year’s trends in government contracting, as well as predictions for the year to come. This type of report was actually a strategic planning item from last year. We feel it will really establish NCMA as a credible resource for information about government contracting. We provided this to members as a member benefit by packaging and mailing it with the June issue of CM magazine, and will continue to do so every spring. It will also be available for purchase to nonmembers for $25. Marketing Jessica Friedman, Director of Marketing, took leave in April 2014 and Kelly Higginbotham has taken over as Acting Director. External events: 2014 DAU Symposium 4/8/2014 Many of our closest partners and sponsors were there including ASI Government, ESI International, Management Concepts, American Public University, and Villanova University. Approximately 15 tables were in the room, and traffic flow was great. Stan Soloway, Lenn Vincent, and Kim McCabe were among the recognizable NCMA supporters. Government Procurement Conference (OSDBU) 4/16/2014 Approximately 400-500 booths were present many of which small businesses, women-owned, or government agencies – truly a great event for us to exhibit. Many people who visited the booth were NCMA members and almost all of our materials were gone before lunch time. 1105 Media Group Event 4/26/2014 Our relatively new partnership with 1105 Media continues to introduce NCMA to a new audience. This session was “Buying Into the Cloud – Acquisition Approaches”. National Property Management Association (NPMA) The event was a great success! We had a free table, courtesy of NPMA, which was next to registration, providing lots of new foot traffic. Many people show a great deal of interest in NCMA. NPMA’s staff and volunteers were friendly and welcoming. NCMA’s Executive Director also made a huge splash with his keynote presentation. We will do more with NPMA in the future! Conference Marketing: Fischetti, Michael Page 14 of 19 Board Brief 2015-XX Operations Report The World Congress 2014 marketing campaign was similar to the one we used for the 2013 event, but with a larger focus on online advertising. A strategic Google Ad words campaign was implemented and generated over 1,000 new clicks to the NCMAHQ website/World Congress event website. Ads were also placed on LinkedIn, GovExec (homepage and in three of their newsletters), and Wifcon during peak registration times which accounted for over 3,000 campaign clicks. A welcome addition to the 2014 campaign was external advertising. Since much of our target demographic lives and works in Washington, DC, we decided to place promotions in metro stations throughout the DC area. This reached not only our members but those in the profession who may not have attended the event when it was outside the DC metro area and required travel. Our partnership with Federal News Radio proved extremely beneficial. They provided 30 second radio spots during peak traffic time, website banners on their homepage, and inclusion in ten of their e-mails. In exchange, we allowed them to broadcast live from the event Monday morning, which is also beneficial to us, attracting more buzz and press to our association and highlighting the caliber of our events. In line with other NCMA event campaigns, all aspects of World Congress were promoted throughout the months of November – July. There were targeted e-mails, ads in CM magazine, direct mail pieces, a press release, staff signature lines, and social media posts. Through all of these different channels we were able to drive traffic to the event website and accumulate over 8,000 campaign clicks. The most successful piece of the campaign was the Employer Justification Packet, which outlined the fiscal value of World Congress and overall benefits in order for attendees to create a proposal for their employers. As a result of a collaborative relationship with AOC Key Solutions, members of NCMA’s Board of Directors and Board of Advisor have been featured on several programs. This has also resulted in commercial air time for NCMA and our live events. Education Marketing: NESs email campaign varied from a 15% to 58% open rate, which is up from last year. The average open rate was 23%, up again slightly from last year Upcoming: Highlighting the new Subcontract Management From A to Z book and NES. We also plan to redesign our webinar email layout. NCMA Communities: NCMA Communities continue to do well. NCMA Women’s Forum, Advancing Professionals, and CMLDP Alumni Communities have monthly calls as well as meet ups at live events. The Women’s Forum has hosted panels as well as their first book discussion at the Subcontract Management Training Forum. The Advancing Professionals have continued to stay active and are looking for ways to reach more members. The CMLDP Alumni Community has become more active and will start hosting a book club at every live event starting with World Congress. The CMLDP Alumni have also volunteered to support the current CMLDP program in any way Fischetti, Michael Page 15 of 19 Board Brief 2015-XX Operations Report possible. We hope to ramp up the Small Business Contracting Community at communities night at World Congress. Membership Survey: The 2014 Membership survey had 1,184 participants which is up 16% from last year. NCMA in the News: NCMA has been featured in a slew of media outlets. Federal News Radio interviews: DoD budget Revised FAC-C guidance Past Performance Database NCMA Press Releases: NCMA Announces Board of Directors for 2014-2015 OPM Approves Attendance to NCMA’s World Congress 2014 Bloomberg Annual Review of Government Contracting Executive Directors weekly Federal Times Blog posts: “A Focus on Best Contracting Practices” April 8, 2014 “Today’s Contracting Environment: Separating Fact from Hype” April 29, 2014 “Looking at the Bright Side of Government Contracting” May 5, 2014 “The Right Types of Training” May 14, 2014 “Separating Contracting Fact from Fiction” June 1, 2014 “Technology and Contracting: What’s the Future?” June 21, 2014 “The Right Skill Sets for Contracting” July 2, 2014 Education Partners: Education Partners: ASI Government American Graduate University American Public University Bottomline Concepts, LLC Centre Consulting Chicago Training and Consultancy, LLC ESI International FEDBID Federal Market Group Federal Publications Seminars George Washington University Government Contracting Institute Government Contracts Training Institute, INC Management Concepts NPI, Inc. Public Contracting Institute, LLC Fischetti, Michael Page 16 of 19 Board Brief 2015-XX Operations Report Saint Louis University Training Resource Consultants INC University of California, Irvine Villanova University tHInc, LLC Corporate Sponsors: Deltek Department of VA ESRI FedBid Fluor Government Service Administrators Integrity Consulting IRS NASA SEWP NITAAC Nixon Peabody LLC PROPRICER SourceAmerica TAPE The Boeing Company Wolters Kluwer Law & Business Job Site Data: Revenue: $66,207 March April May June Fischetti, Michael 2014 2014 2014 2014 12,444.00 12,368.00 17,523.00 23,872.00 Page 17 of 19 Board Brief 2015-XX Operations Report Revenue 30000 25000 20000 15000 Revenue 10000 5000 0 Mar-14 Apr-14 May-14 Jun-14 New Job Seekers: March 2014 April 2014 May 2014 June 2014 312 264 234 272 New Job Seekers 350 300 250 200 150 100 Mar-14 Fischetti, Michael Apr-14 May-14 Jun-14 Page 18 of 19 Board Brief 2015-XX Operations Report Core: Staff Current staffing is at 25 full time permanent employees, 1 part time permanent employee and 3 interns. Tammy Lewis, Member Services Coordinator & Chapter Support left June 30. o Currently searching for replacement Vida Carroll hired as Education Program Administrator May 5. Michael Windsor hired as Member Services Coordinator May 27. April Southward, Meetings Planner, leaving on August 1. She will continue to assist the Meetings Department from August 4 – September 12. o Naida Caton hired to replace April Southward June 23. Jessica Friedman, Director of Marketing, went on leave in spring and will return in early fall. o Kelly Higginbotham has taken over the role of Acting Director for the Marketing Department. Kerry Hansen, Director of Publications and Editor in Chief, returns from maternity leave July 9. Travis Pietsch hired as Graphic Design Intern March 25. Core: Facilities No changes. Core: Governance Board survey data managed by the Governance Committee. Fischetti, Michael Page 19 of 19