Strategy Formulation and Implementation CHAPTER 8 Learning Objectives 2 Define the components of strategic management. Describe the strategic planning process and SWOT analysis. Understand grand strategies for domestic and international operations. Define corporate-level strategies and explain the portfolio approach. Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Learning Objectives (contd.) 3 Describe business-level strategies, including Porter’s competitive forces and strategies and partnership strategies. Explain the major considerations in formulating functional strategies. Discuss the organizational dimensions used for implementing strategy. Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Strategic Management 4 Set of decisions and actions used to implement strategies that will provide a competitively superior fit between the organization and its environment so as to achieve organizational goals Responsibility = top managers and chief executive Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Strategic Management Managers ask such questions as... What changes and trends are occurring? Who are our customers? What products or services should we offer? How can we offer these products or services most efficiently? 5 Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Grand Strategy General plan of major action to achieve long-term goals Falls into three general categories 1. Growth 2. Stability 3. Retrenchment A separate grand strategy can be defined for global operations 6 Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Grand Strategy: Growth Growth can be promoted internally by investing in expansion or externally by acquiring additional business divisions - - 7 Internal growth = can include development of new or changed products External growth = typically involves diversification – businesses related to current product lines or into new areas Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Grand Strategy: Stability 8 Stability, sometimes called a pause strategy, means that the organization wants – to remain the same size or – to grow slowly and in a controlled fashion Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Grand Strategy: Retrenchment 9 Retrenchment = the organization goes through a period of forced decline by either shrinking current business units or selling off or liquidating entire businesses Liquidation = selling off a business nit for the cash value of the assets, thus terminating its existence Divestiture = involves selling off of businesses that no longer seem central to the corporation Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Global Corporate Strategies Exhibit 8.1 High Need for Global Integration Globalization Strategy • Treats world as a single global market • Standardizes global products/advertising strategies Export Strategy •Domestically focused •Exports a few domestically produced products to selected countries Transnational Strategy • Seeks to balance global efficiencies and local responsiveness • Combines standardization and customization for product/advertising strategies Multi-domestic Strategy • Handles markets independently for each country • Adapts product/advertising to local tastes and needs Low Low 10 Need for National Responsiveness High Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Global Strategy 11 Globalization = product design and advertising strategies are standardized around the world Multi-domestic = adapt product and promotion for each country Transnational = combine both globalization and national responsiveness Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Purpose of Strategy The plan of action that prescribes resource allocation and other activities for dealing with the environment, achieving a competitive advantage, that help the organization attain its goals Strategies focus on: ● Core competencies ● Developing synergy ● Creating value for customers 12 Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Three Levels of Strategy in Organizations Three Levels of Strategy in Organizations Exhibit 8.2 13 Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Strategic Management Process Exhibit 8.3 Scan External Environment – National, Global Evaluate Current Mission, Goals, Strategies SWOT Scan Internal Environment – Core Competence, Synergy, Value Creation 14 Identify Strategic Factors – Opportunities, Threats Define new Mission Goals, Grand Strategy Formulate Strategy – Corporate, Business, Functional Identify Strategic Factors – Strengths, Weaknesses Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Implement Strategy via Changes in: Leadership culture, Structure, HR, Information & control systems Strategy Formulation vs. Implementation 15 Strategy Formulation = stage of strategic management that involves planning and decision making that lead to the establishment of the organization’s goals and of a specific strategic plan Strategy Implementation = stage of strategic management that involves the use of managerial and organizational tools to direct resources toward achieving strategic outcomes Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Checklist for Analyzing Organizational Strengths and Weaknesses Exhibit 8.4 16 Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Portfolio Strategy 17 Mix of business units and product lines that fit together in a logical way to provide synergy and competitive advantage BCG Matrix Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Exhibit 8.5 Five Forces Affecting Industry Competition Exhibit 8.6 •Internet reduces barriers to entry Potential New Entrants Internet blurs differences among competitors in an industry Threat of Substitute Products Bargaining Power of Buyers Rivalry among Competitors •Internet expands market size, but creates new substitution threats •Internet tends to increase the bargaining power of suppliers •Internet shifts greater power to end consumers Bargaining Power of Suppliers Source: Based on Michael E. Porter, Competitive Strategy: Techniques for Analyzing Industries and Competitors (New York: Free Press, 1980). 18 Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Competitive Edge Through Competitive Strategies 19 Differentiation = attempt to distinguish products or services from that of competitors Cost leadership = aggressively seeks efficient facilities, pursues cost reductions, and uses tight cost controls to produce products more efficiently than competitors Focus = concentrates on a specific regional market or buyer group Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Continuum of Partnership Strategies Exhibit 8.8 Acquisitions Organizational Combination Mergers Joint Ventures Strategic Alliances Strategic Business Partnering Preferred Supplier Arrangements Low Degree of Collaboration 20 Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. High Implementing Strategy Tools 21 Leadership Structural design Information and control systems Human resources Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved. Tools for Putting Strategy into Action Environment Organization Exhibit 8.9 Leadership Persuasion Motivation Culture/values Strategy Structural Design Organization Chart Teams Centralization Decentralization, Facilities, task design Human Resources Recruitment/selection Transfers/promotions Training Layoffs/recalls Performance Information and Control Systems Pay, reward system Budget allocations Information systems Rules/procedures Source: Adapted from Jay R. Galbraith and Robert K. Kazanjian, strategy Implementation: Structure, Systems and Process, 2d ed. (St. Paul, Minn.: West, 1986), 115, Used with permission. 22 Copyright © 2008 by South-Western, a division of Thomson Learning. All rights reserved.