Internationalizing your resume Sarah Bell and Marilyn Shull Career Development Center Introduction and Goals We will not cover much of the “basics,” but ideas to help you individualize your resume and best identify and show your skills from your international experiences and knowledge. Given your recent experiences, what skills do you now have that you didn’t have or have improved? And why? Intro continued What action verbs can I use to highlight my international skills and attributes in my cover letter? What are some possible interview questions where I could incorporate my international experiences? Resume styles Chronological Functional Combination International CV Experience Section Example #1 Chronological EXPERIENCE Personnel Office, Bucknell University, Lewisburg, PA Student Receptionist, September 2006 - present Greeted and made appointments for students, faculty and staff Recorded, typed, and distributed minutes at meetings Answered telephones and relayed messages Observed supervisor in daily duties The Gap, Cranberry Mall, Cranberry, PA Evening Manager, June - August 2006 Recorded sales and assisted customers with purchases Resolved employee and customer concerns Managed and organized inventory of over 500 items weekly Supervised two salespeople Trained four salespeople and one manager Experience Section Example #2 Functional RELATED EXPERIENCE Customer Relations Assisted customers in finding and choosing products in a successful retail store. Greeted students, faculty and staff in an office setting and directed their inquiries to appropriate offices. Answered the telephone and recorded messages accurately in a busy office. Supervisory Experience Supervised two salespeople; trained four salespeople and a manager. Resolved employee and customer concerns. Observed human resources professional in daily duties. Organizational Skills Managed and organized inventory of over 500 items weekly. Recorded, typed, and distributed minutes for weekly meetings. Scheduled appointments for several professionals in office setting. Work History Student Receptionist, Personnel Office, Bucknell University, Lewisburg, PA (9/06-present) Evening Manager, The Gap, Cranberry Mall, Cranberry, PA (6/06-8/06) Attributes sought by today’s Employers Communication skills (verbal and written) Honesty/integrity Teamwork skills (works well with others) Interpersonal skills (relates well with others) Motiviation/initiative International Skills Inventory General Traits Enjoy change Sense of adventure Desire to seek challenges Open-minded Patient Curious Adaptation and Coping Skills Emotional stability Ability to deal with stress Knowledge of culture shock Observation and adaptation skills Flexibility Sense of humour Self-knowledge Source: http://www.yorku.ca/careers/jsm/ workabroad.htm#intskills Intercultural Communication Skills and Traits Tolerant Sensitive Listening and observation skills Knowledge of a second language Overseas Work Effectiveness Skills Independence Self-discipline Training experience Resourcefulness, Versatility Persistence Organizational and people skills Leadership; Energy Project planning skills Writing skills, Verbal communication skills Loyalty and tenacity Tact Commitment to field of work Highlighting the international in all of your activities Employment Volunteer work Community service Social activities Travel Academics Courses pursued Papers written Group projects Language study Study abroad Internships Consider the skills learned from these activities Leadership Resourcefulness Independence Writing skills Communication skills Cultural competence Language skills Patience and open-mindedness Formatting your resume Categories on your resume International education International experiences Intercultural/language skills If highlighting experiences, be sure to mention the attributes listed earlier! Formatting your resume (continued) Example: Highlight study abroad Directly enrolled at… Immersed in a 4 month language program Conducted a four month course in French Demonstrated competence an flexibility Developed the capability to assess ambiguous situations Interview Questions Can Highlight International/Intercultural Experience Describe a personal or professional challenge Describe an instance in which you communicated effectively How have you asserted yourself under pressure Describe an instance in which you used problem solving skills Five Resume Tips for International Resumes • Resume vs CV – be sure you know what to send! Personal information is often included Highlight the international Cite ability to work effectively across cultures Have your resume translated by a language or cultural expert Check out: jobera.com: http://www.jobera.com/jobresumes-cvs/international-resumes-cvs/internationalcvs-resumes.htm