Gerri Warden
Fleet and Family Support Center
Pascagoula, MS
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Accept the Deal
Thank you but “No”
Refuse and express irritation at dishonesty
Refuse, express irritation
& report to insurance company
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o Standards of duty and virtue that indicate how we should behave.
o Ethics is about right and wrong and how an honorable person should behave.
o Ethics is about being a good person.
o Is vs. Ought
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Ethics is what you do when no one else is watching.
Imagine you were invisible and were able to do anything without consequences or repercussions.
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• It’s just good business
• It’s the smart thing to do
CARING TRUSTWORTHINESS
RESPONSIBILITY
CITIZENSHIP FAIRNESS
RESPECT
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In 1992 an eminent and diverse group of educators, youth leaders, and ethicists from 30 segments of our nation issued the Aspen Declaration, a document asserting the primacy of six core ethical values that “transcend cultural, religious and socioeconomic differences.”
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The Six Pillars of Character
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OUR WORKPLACE
We can always set the ethical bar higher!!
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• INTEGRITY
• HONESTY
• PROMISE-KEEPING
• LOYALTY
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• IT IS OUR DUTY TO TREAT
EVERYONE WITH RESPECT
• Courtesy
• Politeness
• Dignity
• Value the differences they bring into our workplace
• Tolerance ( This can be hard)
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• Don’t make excuses
• Accept responsibility for decisions
• Fulfill all obligations
• DO NOT over-promise
“Life is full of choices—what you do and don’t do matters”
“Choosing not to choose is a choice.”
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• Listen
• Make decisions based on careful and appropriate consideration
Who do we let go?
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• Compassion and concern for others
• Kindness and consideration
• Mercy and forgiveness
• Empathy
• Gratitude and Expressed Thanks
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• Play by the rules
• Respect authority
• Do your share
• Within the workplace keep proper records
• Follow office procedures
• Be a good office neighbor and pursue the common good
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• Trustworthiness
• Respect
• Responsibility
• Fairness
• Caring
• Citizenship
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• Try to be honest and ethical in all business dealings.
• Never reveal proprietary information.
• Do not tolerate lying, stealing or deception.
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• Treat everyone with courtesy, politeness and dignity, valuing individual and cultural differences in our workplace and among those we serve.
• Listen to and communicate openly with each other and with the customers in order to build mutual respect and longterm working relationships.
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• Do not make excuses.
• Accept responsibility for our workplace decisions.
• Fulfill all obligations.
• Do not over-promise our customers.
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• Listen intently to the concerns of the customers, employees and vendors.
• Listen to the employees and make decisions that affect them only after careful and appropriate consideration.
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• Truly care about each and every customer, employee and vendor.
• Commit to build long-lasting relationships to mutual benefit.
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• Play by the rules.
• Keep proper records and follow financial reporting procedures.
• Follow all laws and regulations
… to the tee.
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Listen for the bells warning you of an ethical issue.
How will your decision look in the light? Could a reasonable fairminded person conclude you acted improperly?
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Fill the gaps!
Close gaps deliberately!
Most of us overestimate
The cost of doing the right
Thing---and underestimate the
Cost of failing to do so.
GAP
GAP
GAP
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