Is the risk of providing services

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a Quality Assurance Product
Ask yourself…
Are the complexities of scheduling
equipment, human capital and facilities
severely limiting your business?
Is the risk of providing services with equipment
that is out-of-calibration or with technicians lacking
the proper certification just too high?
Is quicker speed-to-market of great value?
… how will you expand
opportunity yet mitigate risk?
Menu of Opportunity
 Benefits
 Features
 A Workflow Tour
 Exit
Screenshots!
Benefits

Increases operational
efficiency
 Reduces
risk of providing services
in violation of procedures
 Assists in maintaining quality standards
of ISO 17025
 Increases speed-to-market
Menu
Operational Efficiency

Manages information flow
– Receiving an order
– Scheduling, completing and documenting
the services performed
– Capturing time for billing and costing
 Provides
a readily accessible, centralized
data repository
– Service offerings, contact and order information
– Status of orders and services performed
– Knowledge management
 Eliminates
redundant data entry
Menu
Benefits
Reduce Risk

Monitor and manage
compliance with your
procedures
 Maintain
an easily searchable
repository of historical information
Menu
Benefits
Maintain Quality Standards

Document services provided
– who, what, and when
 Meet 17025 documentation
standards
 Manage equipment and
calibration information

Manage human capital and
certification information
Menu
Benefits
Speed-to-Market

Shortens the test process

Moves product through the test
process more quickly

Allows more tests to be
performed in a given time
period (e.g. a month)
Menu
s
Benefits
Feature List

Resource Scheduling
 Work Order Processing
 Document Management
 Resource Management
 Customized Rules Manager
 Time Entry Management
 Knowledge Management
 Contact Management
 Customer Relationship Management
 Task Management and Notification
Menu
Resource Scheduling

Allows efficient scheduling and
rescheduling of complex interactions
 Optimize the scheduling of
equipment (or materials) under test,
technicians and test workstations
 View the calendar by resource;
technician, work order, test
workstation and more
Menu
Features
Work Order Processing

Manage Work Order Process
– Create Work Requests and select
multiple tests from a single menu
– Identify required information before the test
begins
– Share information with the team

Monitor the flow of orders at each
stage in the service delivery process

Measure productivity using
integrated time tracking
Menu
Features
Document Management

Maintain and provide on-line
access to your quality manual
 Document adherence to
procedures
 Set tasks in adherence to
procedures
 Easily audit your quality
management
Menu
Features
Resource Management

Track Test Equipment
calibration, status and more

Manage workstations, keeping
current with workstation
configurations and the status of
the underlying Test Equipment

Track Technician Certifications
Menu
Features
Customized Rules Manager

Allows TraxStar to swiftly and
efficiently model the business
rules

Customized solution will reflect
your business practices and
operating procedures
Menu
Features
Time Entry Management

Track time associated with tests
for billing and costing
 Track time for overhead and
other non-test activities

Consolidated time summary
reports can be customized for
your business needs
Menu
Features
Knowledge Management

Historical information is
readily available for
– audit purposes
– performing similar tests
 Maintain context-sensitive documentation
of all your test lab procedures
 Document services provided
– Who, what, and when
Menu
Features
A WorkFlow Tour
Welcome to QATrax.
Learn how to schedule a work order
and assign resources.
Discover how easy QATrax is to use!
Drag and Drop Scheduling
Scheduling Technicians and
Workstations is no longer a "White
Board Nightmare".
To schedule, simply drag the Work
Order Request from the treeview on
the left to its designated time slot.
Assign Appropriate Resources
The resource list is automatically filtered for
appropriate workstations and technicians.
Greatly reduce your risk of assigning an
inappropriate or out-of-service resource!
Easily Assign Resources
Assigning a Test Workstation and Test
Technician is just as simple.
Drag and Drop from the the list.
Easily Re-Schedule
To Re-Schedule,
simply drag and drop
the event to its new
time slot.
Switching Equipment
Keeping up with changes to test equipment is
no longer a hassle.
Select from a filtered list of equipment!
Maintaining your equipment list and
documenting calibration and maintenance is
straight-forward. Finding historical
information in support of audits is a snap!
Menu of Service Offerings
Selecting Tests is even easier!
Pick from a customizable
menu of service offerings.
Multiple work order requests
are created in a single step.
Manage Your Projects
Project information is at your fingertips.
Pertinent information is available for
communicating to your customers and to
Test Lab management.
Tracking Time
Track time associated with a test
or time-off and other
customizable overhead types.
Scheduling Other Activities
Schedule any type of
activity!
Technicians can schedule
billable and non-billable
activities
Managing your Test Lab just
got easier!
Documenting Complaints
Easily document compliance
with your procedures.
Provide on-line access to
your quality manual!
For more information,
contact Sales at (800) 943-7759
or email info@traxstar.com
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