a Quality Assurance Product Ask yourself… Are the complexities of scheduling equipment, human capital and facilities severely limiting your business? Is the risk of providing services with equipment that is out-of-calibration or with technicians lacking the proper certification just too high? Is quicker speed-to-market of great value? … how will you expand opportunity yet mitigate risk? Menu of Opportunity Benefits Features A Workflow Tour Exit Screenshots! Benefits Increases operational efficiency Reduces risk of providing services in violation of procedures Assists in maintaining quality standards of ISO 17025 Increases speed-to-market Menu Operational Efficiency Manages information flow – Receiving an order – Scheduling, completing and documenting the services performed – Capturing time for billing and costing Provides a readily accessible, centralized data repository – Service offerings, contact and order information – Status of orders and services performed – Knowledge management Eliminates redundant data entry Menu Benefits Reduce Risk Monitor and manage compliance with your procedures Maintain an easily searchable repository of historical information Menu Benefits Maintain Quality Standards Document services provided – who, what, and when Meet 17025 documentation standards Manage equipment and calibration information Manage human capital and certification information Menu Benefits Speed-to-Market Shortens the test process Moves product through the test process more quickly Allows more tests to be performed in a given time period (e.g. a month) Menu s Benefits Feature List Resource Scheduling Work Order Processing Document Management Resource Management Customized Rules Manager Time Entry Management Knowledge Management Contact Management Customer Relationship Management Task Management and Notification Menu Resource Scheduling Allows efficient scheduling and rescheduling of complex interactions Optimize the scheduling of equipment (or materials) under test, technicians and test workstations View the calendar by resource; technician, work order, test workstation and more Menu Features Work Order Processing Manage Work Order Process – Create Work Requests and select multiple tests from a single menu – Identify required information before the test begins – Share information with the team Monitor the flow of orders at each stage in the service delivery process Measure productivity using integrated time tracking Menu Features Document Management Maintain and provide on-line access to your quality manual Document adherence to procedures Set tasks in adherence to procedures Easily audit your quality management Menu Features Resource Management Track Test Equipment calibration, status and more Manage workstations, keeping current with workstation configurations and the status of the underlying Test Equipment Track Technician Certifications Menu Features Customized Rules Manager Allows TraxStar to swiftly and efficiently model the business rules Customized solution will reflect your business practices and operating procedures Menu Features Time Entry Management Track time associated with tests for billing and costing Track time for overhead and other non-test activities Consolidated time summary reports can be customized for your business needs Menu Features Knowledge Management Historical information is readily available for – audit purposes – performing similar tests Maintain context-sensitive documentation of all your test lab procedures Document services provided – Who, what, and when Menu Features A WorkFlow Tour Welcome to QATrax. Learn how to schedule a work order and assign resources. Discover how easy QATrax is to use! Drag and Drop Scheduling Scheduling Technicians and Workstations is no longer a "White Board Nightmare". To schedule, simply drag the Work Order Request from the treeview on the left to its designated time slot. Assign Appropriate Resources The resource list is automatically filtered for appropriate workstations and technicians. Greatly reduce your risk of assigning an inappropriate or out-of-service resource! Easily Assign Resources Assigning a Test Workstation and Test Technician is just as simple. Drag and Drop from the the list. Easily Re-Schedule To Re-Schedule, simply drag and drop the event to its new time slot. Switching Equipment Keeping up with changes to test equipment is no longer a hassle. Select from a filtered list of equipment! Maintaining your equipment list and documenting calibration and maintenance is straight-forward. Finding historical information in support of audits is a snap! Menu of Service Offerings Selecting Tests is even easier! Pick from a customizable menu of service offerings. Multiple work order requests are created in a single step. Manage Your Projects Project information is at your fingertips. Pertinent information is available for communicating to your customers and to Test Lab management. Tracking Time Track time associated with a test or time-off and other customizable overhead types. Scheduling Other Activities Schedule any type of activity! Technicians can schedule billable and non-billable activities Managing your Test Lab just got easier! Documenting Complaints Easily document compliance with your procedures. Provide on-line access to your quality manual! For more information, contact Sales at (800) 943-7759 or email info@traxstar.com