OD Essentials - Information Pack - The East Midlands Leadership

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Organisational
Development Essentials
Programme
2015-16
Information Pack
Delivered in partnership with
Contents
About the Programme
Aims, objectives, programme design and programme facilitation team
Pages 3-8
Who is it for?
Page 8
Advice from our Alumni
Page 9
Programme Dates and Commitment
Page 10
What Happens Next?
Page 10
Further Information and Enquiries
Page 11
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About the Programme
The East Midlands Leadership Academy is pleased to announce the Organisational Development (OD) Essentials
Programme 2015/16 and we are excited to build on the success of the last cohort with our partner provider
Berkshire Consultancy.
Given the well documented and significant challenges facing the Health and Social Care system, organisations
need to develop new and different ways of doing things to sustain their success and this includes tapping into
the potential of its staff to develop creative, innovative and technologically advanced ways of working and caring
for patients and service users.
Organisational Development is about:
•
•
•
•
Taking a systemic approach to improving and enabling sustained organisational performance/success
Identifying, designing, implementing and embedding different ways of working and thinking
Getting to the root of a challenge to understand how best to tackle it and using this understanding to
communicate, influence and work with others across teams and organisations to bring about and sustain
improvement and the benefits gained
Sharing learning and continuing to build on success.
The Organisational Development (OD) Essentials programme has been designed to support people in doing
formal OD work as well as bringing in OD thinking and approaches to existing professional capabilities i.e. clinical
practice or leadership practice.
The programme will blend theory, practice and application within and between the formal elements of the
programme, ensuring that learning is applied to real OD challenges and issues to build individual and
organisational confidence and capability in OD practice.
Programme Outcomes
By the end of the programme, participants will:
 Develop skills and deepen understanding of the role of OD practice within an ever changing NHS
 Enhance confidence and personal effectiveness to enable effective OD practice
 Explore concepts and practice techniques on how to use personal effectiveness and influence to engage
others for greater organisational performance and patient outcomes
 Enhance skills to formulate effective OD strategies to support organisational transformation
 Be equipped with the knowledge and skills to be able to confidently champion OD within your organisation as
a mechanism to support strategic business change.
The programme also aims further to:
 Develop OD capacity in the region by building a sustainable and growing community of skilled OD
practitioners
 Create a safe environment for you to practice OD tools, techniques and approaches that can be applied back
at work.
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Programme Design in Detail
The OD Essentials programme is held over a 6 month period and is delivered across 6 2-day modules (the first of
which is residential). The programme will incorporate a blend of theory, tools and techniques. Furthermore, 3 of
the modules incorporate a half day OD Practice Session, taking the form of project-based action learning.
Participants will also be required to undertake a series of short ’21 day’ challenges between modules to help
further embed learning.
An overview of the programme structure is provided below.
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The 6 Modules
Module 1 focuses on the development of self as an OD practitioner, development of self-awareness and
understanding of our presence, credibility and impact to be able to successfully engage others and make OD
interventions.
Across Modules 1 and 2 participants will be introduced to a number of underpinning frameworks for OD
(which includes both values and theoretical frameworks) as this provides the fundamental foundations of OD.
Modules 3, 4 and 5 are highly focused on innovative, experiential activity and practical application which is
supported by simulated activity i.e. peer consultancy, live projects and Action Learning (OD practice sessions).
Learners will be provided with practical tools and opportunities for skills practise in the modules to build
confidence to apply these back in the workplace through ’21 day challenges’ and project work, as well as in the
day-to-day role.
The group is our base unit of work in all organisational systems. Module 4 will specifically focus upon
introducing participants to large group interventions so that they are equipped to work with varying numbers in
innovative ways in the OD space. The module will also look at helping participants to understand power and
politics in an organisational setting.
Module 5 will focus on appreciating the true nature of an organisation as a complex and dynamic organism
taking a systems perspective and providing the opportunity for participants to do ‘systems thinking’. We will also
draw on ideas and tools for leading and managing complex change.
A celebratory closing event will form part of Module 6. Participants will have the opportunity to present back
on their project outcomes and their learning journey. There will also be action planning and closing activity to
ensure learning is sustained and participants continue to build upon and develop their OD capability.
The content outlined is an indicative framework, our design approach is intended to be relevant and meaningful
to the group and will be tailored based on their input and key learning requirements.
OD Practice Sessions (Project-based Action Learning)
3 half day OD Practice Sessions will take place on the afternoon of day 2 of modules 3, 4 and 5 to support
participants on their OD project work. Participants will have the opportunity to discuss progress on their
project; successes to date, challenges faced and will agree actions to take forward.
The sessions will further help participants to develop their own facilitation, coaching and action focused
outcome skills and techniques.
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OD Project Work
The OD project element will provide participants with the opportunity to apply their learning to a real-time OD
challenge within the healthcare system. Participants will each source and work on an OD project individually.
The work based project element of the programme takes place outside the formal module space. However, the
OD Practice Sessions are designed to provide practical and reflective space for participants to come together to
consolidate their learning and progress their project scope. Participants will be supported by the EMLA and
facilitators in sourcing a relevant project and ideas from participants will be sought and discussed at application
stage and in modules 1 and 2.
OD Project Work Timeline
Module 1
Introduction to
Projects
Module 2
Project Check-in
Module 3
Module 4
Module 5
Project-Based
Action Learning
Project-Based
Action Learning
Project-Based
Action Learning
(OD Practice Session)
(OD Practice Session)
(OD Practice Session)
Module 6
Exploration of
Project Outcomes
and Learning
All projects should have a senior sponsor to help build engagement and sustainability. The project may be
relatively big or small in terms of its scope or focus but most importantly it will be an issue or challenge that will
provide meaningful benefits to an area of the healthcare system and the patients and/or community it serves.
Participants will also be tasked to measure/evaluate the impact of their intervention and to capture evidence of
this impact as part of their Personal Portfolio of Evidence. Participants will have the opportunity in module 6 to
present back on their learning.
’21 day’ Challenges
The ’21 day’ challenges are short tasks given to participants at the end of each module for them to go away and
do something differently in the workplace based on learning from that module. Each participant is tasked with
the same challenge and individuals will bring their learning back to the next module where they will have the
opportunity to share their experiences with their peers and learn from others.
Personal Portfolios of Evidence
Programme participants will be tasked to take responsibility for building a ‘Personal Portfolio of Evidence’ of
progress during the OD programme to build individual confidence and evidence learning and impact on service
delivery / patient outcomes for the organisation. For example, this could capture informal and formal feedback
received on OD practice/skills, an ‘open’ learning journal/reflective diary, case studies illustrating the impact of
the application of learning, outcomes/ impact of their OD intervention as part of the project work etc.
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Programme Facilitators
Shelly Hossain BA PGdip MBA NTL
Shelly is an Organisational Development consultant and educator. She has spent over twenty
years supporting organisations in leadership and change work. She is a part time academic
and supports the education and development of leaders and organisation development
practitioners.
Shelly is an Associate with leading development specialists who operate across the globe. Her work includes
running Masters level programmes, coaching senior leaders and providing consultancy interventions.
Shelly is active in bringing an OD mindset to organisations and raising the value of OD work in the UK. She is one
of the few NTL (founding body of OD) members based in the UK.
Shelly works with the Strategic /Top Teams in organisations focusing on individual, team and organisation wide
development, supporting and guiding top teams on change projects and working with organisations on broader
issues such as Creating a World Class Organisation and International Leadership. She brings a strong academic
grounding and experienced base to her work. All her work has a strong thread of Diversity and Inclusion.
Andrew Constable MA (Cantab), Chartered MCIPD
Andrew focuses on the provision of leadership development, organisational development and
change management consultancy. He does this through working with Boards and other top teams,
Executive Coaching, facilitating learning sets and developing groups of senior managers,
particularly in the university and health sectors.
Particular areas of expertise are leadership and strategy, managing change at a personal and organisational
level, organisational development, managing people, personal development and mentoring. Andrew acts as
Executive Coach to a number of individuals in different organisations.
Andrew has contributed chapters to the Financial Times Handbook of Management (1995) and the Gower
Handbook of Management Skills (1998) and has written many published articles. He was a regular contributor to
The Guardian’s weekly column, If I were boss, and has also spoken frequently at high-profile, international
conferences. He has been Course Director of, and acted as a Set Adviser on, an MBA programme.
Andrew has substantial experience of designing and delivering support and development programmes for
multidisciplinary teams working in healthcare, including working with The Health Foundation. His skills include
co-designing and co-facilitating workshops with service-user representatives and healthcare professionals.
Ali Herdman MBA CIPD MBTI
Ali is an Organisation Development Consultant and Executive Coach specialising in
organisation, leadership & team development and managing change in complex systems.
She is passionate about enabling individuals, teams and organisations to unlock their energy
and reach their full potential.
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Ali’s last corporate role was to lead the Organisation Development function for a global FTSE 100 financial
services provider. Her expertise in organisational behaviour and leading and managing change within often
complex and turbulent systems has led to many successful assignments in private and public sector
organisations and partnerships. A seasoned OD practitioner with a particular interest in developing collaborative
leadership cultures and aligning strategy, structures and people with values and purpose; Ali’s focus is on
developing organisations built on collective ownership and sustainable actions.
Ali has an MBA from LUMS and is an alumnus of the world-class Advanced OD/HRM programme at Columbia
University, New York. She is a member of the CIPD and of the International Organisational Development
Association. She is an accredited user of MBTI, FIRO-B, TKI and TMS profiling tools.
Ajay Bundy BA Hons, MSc
Ajay’s focus is on working with organisations to achieve tangible business results, through their
managers and teams. From an OD perspective, her expertise lies in facilitating teams and
individuals to realise their potential in times of change and disruption, for the benefit of their
organisation, through consultancy interventions and learning events. Areas of interest and
specialism are clarifying communication and dealing with difficult situations; resilience and
managing ambiguity/ change, both at a personal as well as an organisational level; and developing our authentic
selves, in both a management context and as an individual. She works both in the UK and internationally and
speaks Italian.
Ajay has considerable experience both in the Public and Private sectors and over the last eight years, she has
worked extensively with various NHS trusts. This work has included designing and delivering a pan-London
mentoring scheme, senior HRBP Development Centres, coaching and Action Learning Set facilitation for
executives, and OD practice and management development for managers with a clinical role.
Who is it for?
There are many professionals who ‘do OD’ but don’t use OD language around it or even realise the interventions
they are making are OD focused. This programme aims to help provide the theoretical underpinning and
understanding of OD, introducing different interventions for different purposes alongside practical opportunities
for application to real-time OD challenges.
The OD Essentials programme is aimed at individuals:
•
Who are passionate about making a real difference to organisational success and who want to build
their confidence, capability and understanding of OD practice
•
With diverse backgrounds
•
From different areas within the health and social care system
•
Who have strong organisational and sponsor/line manager support to enable development during and
after the programme
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Advice from our Alumni:
“You don’t have to be in an organisational
development role to support your
organisation to achieve improvement. You
just need to know the principles, tools and
techniques of how to engage others and
deliver improvement initiatives”.
“My advice would be to totally immerse
yourself in the programme as much as you
can. It was a great programme, great
positive networking, make the most of
having the experts in the room, use the
skills and knowledge of them as well as
those around you, gain the confidence and
be your best self”.
Claire Fallon
HR & OD Project Manager
Anne Linsell
Head of Organisational
Development, Northamptonshire
Healthcare NHS Trust
“Attend the programme with an open mind, be
curious even if a particular activity isn’t your
learning style; think about the purpose of the
activity and what it is trying to achieve i.e. the
process rather than get bogged down with the
content if it’s not to your style; continuously
reflect upon applicability of the programme to
your role and organisation. Use the knowledge
and expertise of the facilitators and use the ALS –
spend time reflecting on these to make them most
effective. Attend this programme if the word OD
brings you out in a cold sweat as you’ll discover
how to make it your best friend!”
Jane McLean,
Head of Leadership, Lincolnshire
Partnership NHS Foundation Trust
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“Be prepared to challenge yourself and
internally reflect. Fully immerse yourself
in all of the activities even if some make
you cringe! Remember they may suit
others learning styles and could be used to
gain fantastic results within your
Organisations. Network with your fellow
group members as so much learning can
take place through conversations with
them and also the expertise of the
facilitators”.
Laura Clifford,
Leadership Development Manager,
Lincolnshire Partnership NHS
Foundation Trust
Programme Dates and Venue
All programme dates will be held at the DoubleTree by Hilton, Nottingham.
What
Module 1– Self and OD (Residential)
Module 2 – Diagnosis and Consulting
Module 3 – Interventions/Tools and Techniques
Module 4 – Working with Groups
Module 5 – Holding Systems Approach
Module 6 – Celebrating Success
When
15th – 16th February 2016
21st – 22nd March 2016
21st – 22nd April 2016
25th – 26th May 2016
27th – 28th June 2016
21st – 22nd July 2016
*attendance required from Line Manager/Sponsor at this
event. (22nd only)
*Module 1 will be a residential, participants for this cohort will be expected to stay overnight on the 15th
February. Accommodation will be provided by the East Midlands Leadership Academy for this residential at no
extra cost to your organisation. All other modules are non-residential.
Your commitment, commitment from your Line Manager/Sponsor
If you are accepted onto the programme you will be required to attend all of the programme dates.
You will need to identify a sponsor. This could be your Line Manager but doesn’t need to be. Your sponsor is
responsible for supporting you through the programme and mentoring you in relation to the project that you
will undertake throughout the programme. You may wish to have a discussion at this point about what your
project could be.
Line Managers / sponsors will be required to support your application by completing the specified questions,
attend the Celebration day and will be required to sign this application to show that they give authorisation for
you to be released from your role on all of these dates.
The application process
Completed application forms must be returned to eastmidlands.leadershipacademy@nottshc.nhs.uk by 5pm
Friday 20th November 2015. An e-mail to confirm receipt of the form will be sent to you within 48 hours.
Programme Candidate Recruitment Dates Summary
Applications open
Applications close
Candidates notified of outcome
Final Joining Instructions/Enrolment Pack Sent to Candidate(s)
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Monday 19th October 2015
Friday 20th November 2015
w/c 14th December 2015
w/c 11th January 2015
Course Fees and Cancellation
There is no cost to attend if you are a fully subscribed EMLA member. For Pay As You Go members the cost per
place is £2,500.
Where a programme requires full attendance over a series of workshops, attendance at all elements of these
programmes is expected. Failure to attend all sessions will have an impact on both personal development and
programme delivery and will impact on the individual’s opportunity to access any future development offers.
Our full cancellation policy and terms and conditions can be found here:
EMLA Cancellation
Policy.docx
More Information
If you would like more information or have any enquiries about the programme, please contact:
Amy Foster, OD Programme Lead on tel: 0115 748 4277 email: amy.foster@nottshc.nhs.uk or Lucy Titterton at
lucy.titterton@nottshc.nhs.uk
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