YEAR 12 BUSINESS MANAGEMENT
UNIT:
Change Management (Term 2)
UNIT OVERVIEW:
This unit covers the internal and external pressures that can lead a business to introduce
changes, issues associated with change management, the strategies available to
business managers to successfully manage staff through the changes occurring within a
business, potential barriers to change, and solutions to removing these barriers.
ASSESSMENT:
Extended response to stimulus: written - Essay (800-1200 words)
UNIT DETAILS:
Covers all three criteria: Knowing and understanding business, Investigating business
issues, and Evaluating business decisions.
No
Learning Goal
Success Criteria/Activities
(I know I’ve got it when I can …)
1
2
Define change management.
List and explain internal and external factors
that lead to change.
3
Outline strategies used by business managers
when introducing change within a business.
4
List and explain potential barriers to change.
5
Identify issues associated with change
management
6
Suggest suitable strategies a business manager
could use to overcome barriers to change.
7
Research a large business, describe and explain
the change management process/es occurring
within the business, analyse the impact the
change/s had on existing staff or the internal
environment of the business, identify relevant
issues, evaluate the effectiveness of the
change/s, make suitable recommendations for
future change management processes, using
research-based evidence for support.
Refer to class notes and research notes.
Refer to text p276-278.
Mylonas text p328-331.
Describe the internal and external drivers for
change.
Refer to notes and text p283-284 and p288-290.
Mylonas text p327.
Also refer to BCT text p66.
Outline the stages of the change process (graphic
organiser).
Refer to text p278-279.
List the obstacles faced by managers when
considering change.
Refer to text p296-312.
Also refer to BCT text p67-69 for negative impacts
of change on staff and business operations.
Refer to research notes and text p284-285.
Mylonas text p328 (Figure 6.20)
Suggest ways a HR manager could overcome the
obstacles resulting from introducing change.
Refer to business scenarios: Mylonas p329 (Kodak);
p331 (Farago); Corus Steel; CMI (Chartered
Management Institute)
State changes implemented by the business. State
the results, both positive and negative, of the
changes on staff and the business. Mention the
problems occurring as a result of the change.
Use facts and figures from research to back up
statements about successes or failures occurring as
a result of the changes implemented in the
business.
Suggest future practices that could be adopted by
the organisation to overcome highlighted issues in
order to improve business performance.