CSK 1101 Communication Skills (3 CU) Course Description: This course provides students with skills of effective communication. These include verbal, written, and gesture. The course aims at facilitating students appropriately and clearly communicate with others. The aims of the course unit are to: Improve the communication competencies of the student; Improve problem solving strategies of students; improve the art of critical thinking within the student; improve the student’s ability to collect and synthesize information; provide students with knowledge to utilize the library and other educational resources. Indicative Content: • Writing Skills: Thinking critically/selectively before the writing process; selecting the relevant details; organising the relevant details logically; writing the reports essays, letters and taking notes in appropriate register; avoiding ambiguities, fallacies, irrationalities; providing supportive evidence; editing documents, proof reading; writing and expanding information; Quoting and citing references; writing a curriculum vitae. • Reading Skills: The use of skimming; scanning inference and prediction in reading; Intensive and critical reading; Acquisition of specific reading skills; Interpretation of non linear texts; Locating information and comprehension. • Speaking and Listening Skills to Enhance Effective Public Relations: The art of persuasion in effective speaking; Conducting interviews; Conducting meetings; Participating in group discussions and tutorials; Non verbal communication clues; Presentation seminars, seeking clarification etc.; Expression of politeness; Public speaking; Proper listening skills. • Examination Skills; Preparing for examinations: How much one gets from group discussions; Proper revision; Understanding examination rubric; Budgeting time during examination process; Writing examinations and following instructions Reference Books: i. B. Bough, 101 ways to improve your communication skills instantly, 4th edition, 2005. ii. P. Klavs, The hard Truth About soft skills: Work Place Lessons Smart People wish they had learned sooner, 2008.