Management Challenges for the 21st Century P.F. Drucker Management’s New Paradigm • Since 1930’s Management is Business Management • Today Mgmt. is the Specific Distinguishing Organ of Any and All Organizations Mgmt.’s New Paradigm • Since 1930’s One Right Organization Structure • Today No Such Thing… … People Variables The Organization that Fits the Task Mgmt.’s New Paradigm • Since 1930’s One Right Way to Manage People • Today Different People have to be Managed Differently – People are Lead… To make most productive their specific strengths. Strategy – the New Certainties 1. The Collapsing Birthrate in the Developed World • Politics of Turbulence • Government Instability • Retirement • Productivity Must Increase Rapidly Strategy – the New Certainties 2. The Distribution of Disposable Income • 4 Growth Sectors of the 20th Century 1. Government 2. Health Care 3. Education 4. Leisure • Growth of Financial Services Strategy – the New Certainties 3. Defining Performance • Institutional Ownership • “For Whose Benefit Should the Business be Run?” • Stakeholders • Short Term vs. Long Term Strategy – the New Certainties 4. Global Competitiveness • Cheap Labor No Longer Works • Growing Global Standards • “Protection” No Longer Protects – Tariffs, Taxes, etc… Strategy – the New Certainties 5. Growing Incongruence between Economic Reality and Political Reality Global Economy of Money & Information vs. Regional, National, and Local Realities The Change Leader • Sees Change as an Opportunity – Abandonment – Organized Improvement (3%) – Exploiting Success “Make the Future” The Information Revolution • From the “T” to the “I” • Continuing Education • Organizing Information – Key Events or KPI’s – Statistics – Threshold Phenomenon Knowledge-Worker & Productivity • What is Your Task? • What Should it Be? • What Should You be Expected to Contribute? • What Hampers You in Doing Your Task? • What Should be Eliminated? Managing Oneself • Who Am I? • What are My Strengths? • How do I Work? • Where do I Belong? • What is My Contribution? • Take Responsibility! • Plan for the Second Half of Your Life! Why Acquire? • To Grow! –Because Organisms Grow or Die Why Acquire? • To Own Strategic Assets – Key Resources – Patents/Technology – Geography – Eliminate Competition Why Acquire? • To Diversify / Reduce Risk – Management Objectives – Shareholder Value • Only 20-30% of Acquisitions shareholder value Which Way to Grow? GF/OM Horizontal HNZ/Hubinger Grow Cash Grow Earnings Grow Both How to Defend Against Others? • Do Well and Insure Full Value! • Use Legal Options, Poison Pills – Thru: Government Options • HSR • A/O – Who Owns Your Stock – Management Buyouts At What Price? • To Shareholders – Dilution Limits – E.V.A. • I.R.R. • Whatever it Takes