Module 1
An Introduction to the Tutoring Center
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3 levels of tutor training
 Level 1: Regular Tutor
 Level 2: Advanced Tutor
 Level 3: Master Tutor
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Each level requires a minimum of 10 hours of
tutor training and 25 hours of tutoring
experience
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Level 1
 Three online modules
 15 to 20 minutes each
 Quiz for each module
 Seminar at the end of the quarter
 Reflection Paper (2-3 pgs)
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Quizzes
 Online Modules: quiz is incorporated into the presentation
 Live Training: quizzes are given during seminar
 Turn in to Tutoring Center Coordinator or Trainer when
complete
 Must score 90% or higher to pass

Conferences with Tutoring Center Coordinator or
Master Tutor
 Discuss quiz results
 Tutor can present questions or concerns about training
modules

What if a tutor doesn’t pass the quiz?
 Take it a second time.
 If tutor fails to pass the second attempt, he/she
must schedule a conference with the Tutoring
Center Coordinator to discuss further action.
Evaluations
 Formal evaluation by the Tutoring Center
Coordinator or a Master Tutor at end of each
training level
 Must pass evaluation to move on to next level
of training
 Tutors who do not pass will not receive pay
increases or certification
Objectives:
 Understand the structure and purpose of the
Tutoring Lab.
 Understand the basic emergency procedures.
 Understand the definition and responsibilities
of a peer tutor.
 Understand the basic employee guidelines.

Objectives (cont.)
 Able to identify students who require special
accommodations during tutoring sessions.
 Learn when and where to refer students for additional
assistance.
 Take a learning style assessment, such as CAPSOL, to help
understand learning styles and how they can be used in a
tutoring session.
 Use the available assessment test to assist tutees in
determining their learning styles.

Mission of the Tutoring Lab
 the continuation of instructional support to
enhance academic skills and to assist
students in completing course work
efficiently and successfully

Who seeks tutoring?
 motivated students who are already performing
well but wish to collaborate with a tutor to learn
the material more thoroughly
 students who need to develop study skills
 students who may be missing some content
knowledge

There is no negative stigma, and in most cases
those who study with a peer tutor achieve
higher GPA’s

What Does the Tutoring Lab Offer?
 Free services for all OSUN/COTC students
 Tutoring in core curriculum courses such as writing,
mathematics, reading, study skills, and a select number
of upper division courses
 Tutor will provide learning assistance and serve as a
model to both OSUN/COTC students
 Individuals can receive tutoring in more than one area
each week
 Tutors work on an appointment basis, and every effort
will be made to accommodate all students requesting
tutors.

Definition of a Peer Tutor
 A peer tutor
▪ Is a student who possesses experience and knowledge
in a subject area and who uses that experience and
knowledge to guide others.

Definition of a Professional Tutor
 A professional tutor
▪ Is an individual who has earned a degree in a specific
field from an accredited college or university. He/she
must also possesses experience and knowledge in a
subject area and use that experience and knowledge
to guide others.

All Tutors:
▪ Demonstrate good study skills, setting an example
for tutees to follow.
▪ Guide other students in how to learn, in a
comfortable and supportive atmosphere for
practicing those skills.
▪ Are NOT simply “answer machines” or “junior
professors” who lecture and answer questions
throughout the tutoring session.

Tutor Responsibilities
 Model the rules of the lab regarding food, drinks, noise
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level, etc.
Complete all sections of training in Level One within the
time frame as indicated by the coordinator.
View tutoring as a pre-professional position.
Show respect to OSUN/COTC, the Tutoring Center,
faculty, staff, and peers.
Act with reliability to tutees and the Tutoring Center
staff.

Tutor Responsibilities
 Prepare before the tutee arrives.
 Start the session promptly and tutor for the full
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session.
Involve the tutee in the learning process.
Complete the required record keeping
Maintain confidentiality.
Complete the required quizzes with a score of
90% or higher upon completion of modules as
directed.

Arriving
 Sign in promptly
 Check mailboxes or email for notes
 All sessions begin on the hour or half-hour and
last for 50-60 minutes

Where to Sit
 Sit at a table where students can easily see you
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Eating and Drinking
 No eating in the lab

What to Wear
 No revealing clothing
 Shirts and shoes required

Professionalism
 Always act in a professional manner. You are a
representative of the Tutoring Lab.

Cell Phones
 Must be turned off or on vibrate during sessions
 No phone calls or texting in the lab!

Absences
 In case of illness or emergency, contact the
Tutoring Center as soon as possible at (740)3669168

Paperwork
 Timesheets
▪ Due dates for timesheets are posted in the Tutoring Lab
the week that they are due
▪ Make sure that you are filling out the timesheet
electronically
▪ Print and sign in BLUE OR BLACK INK
▪ Turn in copies of Timesheets with Progress Reports in
the designated location or fax from extended campuses.
Paperwork (cont)
 Progress Reports
PROGRESS REPORT
Tutor’s Name: ______________________________________________
Course Name and #: ______________________________________
Tutee’s Name: _____________________________________________
Instructor: ______________________________________________
Date
Time
From/To
Total
Time
Comments
Tutee Signature
Paperwork (cont)
 No Show forms
▪ To be filled out ANYTIME a student cancels, is late, or does not
attend a session for any reason
▪ Students are required to call 2 hours in advance if they cannot
attend a session
▪ Tutors get paid for the first 15 minutes of the session if the student
does not show up and does not give adequate notice
▪ Students automatically dropped after 1 no-show
▪ If a tutee wishes to continue tutoring after being dropped, he/she
must speak to the Tutoring Center Coordinator

Paperwork (cont.)
 Responsibility Forms
▪ One for Tutors and one for Tutees
▪ Tutors receive forms in their mailboxes every quarter
▪ Tutees must sign forms at their first tutoring session. Forms are
distributed to tutors in Newark and made available to tutors of
other COTC campuses
▪ Be sure to review all the policies and procedures of the
Tutoring Lab with the Tutee at the first meeting
▪ Sign them and turn them in to the Tutoring Center
Coordinator or the Tutoring Center Coordinator’s
Assistant

Evaluations
 2 types
▪ Tutee evaluations: Tutees will complete an evaluation
form for the tutor once a quarter (between 4th and 8th
weeks)
▪ Supervisor evaluations: The Tutoring Center Coordinator
or a Master Tutor will complete an evaluation form for
the tutor once a quarter (between 5th and 9th weeks)

Evaluations (cont.)
 Information from these evaluations will be
compiled and returned to the tutor within one
week of receipt

How Do I Interact with Tutees?
 Be courteous and friendly
 Be interested in the student
 Initiate light conversation at the beginning of
each session
 Do not act bored or superior

Interacting (cont.)
 CAPSOL
▪ Learning Styles Assessment Tool
▪ Can help tutors determine how a student learns best or
if there is a possible learning disability
 Online Assessment Tools
▪ Found on Tutoring Center webpage under Learning
Resources on the Web -> Study Skills (At bottom under
Learning Styles Assessment)
▪ 2 Tests
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If a tutor notices a specific problem that may
require special accommodations, the student
should be referred to the Office of Disability
Services to meet with the Disabilities Services
Case Manager
See page 20 of the Tutor Training Program
manual for other referrals
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Ask a Tutoring Center staff member for a
copy of detailed emergency procedures to
read thoroughly
Fire
 Use stairs, not elevators
 Pull a fire alarm if you are the first to detect
smoke or fire
 Dial 911
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Tornado
 Use stairs to get to the lowest level of the building
 Stay away from windows and doors
Thank you for your attentiveness.
Next Steps:
 Remember to submit your timesheet,
progress report, and quiz answers to Tutoring
Center Coordinator
 Module 2: Beginning and Ending a Tutoring
Session