INTRODUCTION
Good morning…
Thank you for allowing me to talk with you today. I look forward to sharing a few
notions that are insightful, factual, but it is very likely that I will touch on topics
that have no meaning at all.
I’d like to begin by briefly talking about leadership which affects each of you in
your roles as Facilities Managers. Then finish our time by discussing the main
topic of the day, Carpet, and its proper use in your facilities. Hopefully by the
time I am completed, some of the things I have shared will have imbedded itself
in you neuro-net (mind and memory) that will cause a degree of pause regarding
how you make decisions and carry them out in your daily activities.
Facility Management is a complex field that focuses on the daily management of
large commercial buildings and public sector buildings ranging from suburban
strip malls to the world’s tallest skyscrapers. The facilities manager is required to
manage and supervise the maintenance of plumbing and lighting, electrical
power, air conditioning and heating. And, is also responsible for security, office
cleaning and landscaping. Simply put a facilities manager is a leader of people
within an organizational system.
Peter Drucker famously stated the “Management is doing things right; leadership
is doing the right things.
 “Great leaders possess dazzling social intelligence
 Has a zest for change
 Has a vision that allows them to set their sights on the “things “that truly
merit attention.
Filler … Great leaders also have “Tacit Knowledge” from which they draw on.
 Tacit Knowledge: Things that we do that we cannot explain or put into
words.
a) Ride a bike
b) Skiing
c) Walking
All these acts in one fashion or another defies the law of gravity as “what goes up,
must come down” which implies that when we walk, ski or ride a bike, we are
actually falling forward, yet the body compensates for that falling forward and
through an “implicate order” of events that occur in our brain and our physical
body we balance and stay upright.
“A great leader is a person who has a thorough understanding and knowledge of
the physical world in which he / she lives and exemplifies such behavior. He
anticipates change, he has a diverse net- work of colleagues that challenge his
thoughts and positions on matters of importance, and he has great emotional
stamina. Emotional stamina is needed due to the constant barrage of people
telling him that he does not know what he is doing, his ideas and plans will not
work, etc., Emotional Stamina is probably the most important intangible needed
by a future leaders to meet the future demands and challenges he will face.
Fiber History Slide
IFMA Speaking Engagement 2-2014.pptx
I. Science of Flooring Materials and their Evolution throughout the Years
Wallace Crothers Manufacturing invented nylon 1935
Wallace Hume Carothers (April 27, 1896 – April 29, 1937) was an American chemist, inventor and the
leader of organic chemistry at DuPont, credited with the invention of nylon.[1]
Carothers was a group leader at the DuPont Experimental Station laboratory, near Wilmington, Delaware,
where most polymer research was done.[2] Carothers was an organic chemist who, in addition to first
developing nylon, also helped lay the groundwork for Neoprene.(neoprene is a type of synthetic rubber.
Used in everything from wetsuits to protective gear) after receiving his Ph.D., he taught at several
universities before he was hired by DuPont to work on fundamental research.
VIDEO “SPEC IT” CARPET SPECIFICATION & TOTAL COST OF OWNER SHIP
CALCULATOR http://www.youtube.com/watch?v=XO2aOt_gsu0
TCO Example IFMA
Speaking Engagement 2-2014.pdf
II. A Long Term Perspective on managing your Existing Flooring and the thoughts
that should precede the Procurement of New Flooring
Perhaps it’s not surprising that initial costs often take center stage when a
facilities manager is considering a carpet purchase. After all, the price tag
probably will be sizable.
It’s important, however, to look beyond the initial expense. “The cost of
ownership is not just the upfront costs,”
Less Visible Cost:

Furniture Moving

Computer Moving

Floor prep

Carpet Installation

Carpet Disposal

Carpet Cleaning and Maintenance

Carpet Replacement
“These items typically are greater than the first costs of the carpet by a great
degree,” says Bill Gregory, director of sustainable initiatives, Milliken & Co.
In fact, over the life of a carpet, ongoing maintenance expenses can account for
50 to 70 percent of total costs. The carpet that appears to be a great deal less
expensive at first actually can cost substantially more over the course of several
years.
Calculating Life Cycle Analysis
(LCA) Take into account the up-front purchase price as well as ongoing
expenses, such as maintenance.

(LCA) Also includes an estimate of the anticipated life of the carpet. The
longer a carpet lasts, the greater the return on investment. Not only is
the purchase of new carpet postponed, but long-lasting carpet also delays
the disruption caused by replacing it.

The goal of a life-cycle cost analysis is to determine which carpet offers
the lowest annual cost of ownership

The results of the analysis sometimes come as a surprise to those who
have paid attention only to first costs. “First cost is a poor indicator of the
total life-cycle cost, and doesn’t take into consideration hidden costs,”

To perform a life-cycle cost analysis, identify all the costs associated with
a carpet, as well as the expected life of the new carpet.

Some carpets may last more than a decade, while others will look worn
several years after they’ve been laid down.
“Fiber Matters” & the VIDEO Antron Fiber Difference
FiberMatters_Broch
ure IFMA Speaking Engagement 2-2014.pdf
http://www.youtube.com/watch?v=OJBqBHptfM8
III. Ensuring your Flooring Solutions Meet your Expectations
 Let’s talk about the fact that “FIBER MATTERS”…. You Tube Antron Fiber
Difference
Selecting the correct material for you facility is of extreme importance and several
factors should be considered. First, all Nylons are not created equal, as we have
and yet very unpredictable as you never know on any given day how many people
will be walking on in and out of your facility and what alien substances they will
bring in on their shoe surfaces. We have established the following:
 Antron Fiber provides the best ROI by mathematical comparison using the
TCO equation. Because what you put into carpet is what you get out of it
 The DNA of Great Carpet starts with a tighter molecular structure that helps
the fiber keep its shape and resist matting and crushing
 Innovative hollow filament shape and soil resistance treatment to hide and
release soil making your carpet easier to clean
 In head to head comparisons, Antron performs better than both 6 and 6.6
nylon in high traffic real world environments.
 Modification Ratio
IV. The value of green and sustainable materials
CERTIFICATION
LEED
LEED™ (Leadership in Energy and Environmental Design) is an internationally recognized
green building certification system, providing third-party verification that a building or
community was designed and built using strategies aimed at improving performance across all
the metrics that matter most: energy savings, water efficiency, CO2 emissions reduction,
improved indoor environmental quality, and stewardship of resources and sensitivity to their
impacts.
Developed by the U.S. Green Building Council (USGBC), LEED™ provides building owners
and operators a concise framework for identifying and implementing practical and measurable
green building design, construction, operations and maintenance solutions.
[Recycled content and VOC emissions are the 2 main points taken into account to assess if a
floor covering can contribute to LEED™certification].
Regarding VOC emissions, Floorscore certification ensures the floor is eligible to IEQ c4.3
GERFLOR CONTRIBUTIO
V. The Investment Does Not End When The Glue Dries….
 Warranties regarding various types of carpets will range from 7 years to 20
years. And Carpet Tile, due to its structured backing if cleaned on a
consistent schedule will ugly out before it wears out.
Action back carpet typically carries a warranty period of 7 to 10 years with life
time warranties against zippering and edge raveling. All this being said there can
still be issues with the concrete slab, vapor emissions moisture, and the correct
installation method of the material itself.
It is important to align yourself with a supplier / vendor that understands your
needs and will help you select flooring materials that will give you a great return
on your investment. Your supplier / Vendor should not only be competent in
their trade, they should also “Always do things right” and when the situation calls
for it…. They should “Do the Right Thing!” Because your investment does not end
when the glue dries, instead your investment begins to pay returns it actually
begins to pay for itself.
Chinese Proverb:
He who knows not and knows that he knows not is a child, teach him.
He who knows and knows not that he knows is asleep, wake him.
He who knows not and knows not that he knows not is a fool, shun him.
But he who knows and knows that he knows is wise, follow him!