FLAG Telecom
Reliance Communications
www.flagtelecom.com
Agenda
FLAG Telecom Overview
FLAG’s Global Network
Horizontal Expansion
Reliance Communications
www.flagtelecom.com
About FLAG
We are a leading provider of international network transport, connectivity and data
services to the world’s telecoms & Internet communities
Our services provide the foundations underpinning the networks of many of the world’s
largest and best known telecom operators, ISPs and content providers
These services are delivered over a high performance, global fibre-optic network that we
operate
Our key strength is our ability to bridge the diversity that exists between distant
telecommunications markets, making it easier for our customers to do business
internationally
•
We offer connectivity and facilitate communications between the world’s major business markets and other highgrowth economies throughout Asia, Europe, the Middle East and the USA
We aim to set the standard for excellence in providing a range of services that
demonstrate superior quality, value and flexibility
We are an agile, multi-cultural and regionally-focused organisation with a healthy financial
position and forward-looking strategy
www.flagtelecom.com
Our corporate status
FLAG Telecom is a wholly owned subsidiary of Reliance Communications Ltd (RCL), a
member of the Reliance Anil Dhirubhai Ambani Group of companies
Reliance Anil Dhirubhai Ambani Group
(Reliance ADA Group)
Power
Natural
Resources
Communications
(RCL)
Media &
Entertainment
Financial
Services
Infrastructure
RCL listed March 6 2006 on Bombay Stock Exchange and National Stock Exchange in
India
Reliance ADA Group is one of the three largest business houses in India
•
Net worth of ~US$ 6 billion, net assets of ~US$ 7 billion and a market capitalisation of ~US$ 26 billion
FLAG Telecom is the international telecoms arm of Reliance ADA Group.
The significant resources of our wider company, Reliance ADA Group, provide a source of
stability and a solid platform from which to pursue our business objectives.
We leverage our combined skills and resources as a single, unified team to differentiate
the services we provide to you
www.flagtelecom.com
Agenda
FLAG Telecom Overview
FLAG’s Global Network
Horizontal Expansion
Reliance Communications
www.flagtelecom.com
Our existing global fibre-optic,
SDH network
www.flagtelecom.com
Global MPLS/ IP network & peering
We own high-speed, low packet-loss global MPLS/IP network comprising 187 nodes.
Core IP backbone is complemented by peering with major content providers & ISPs (560+) at
the world’s principal international IXEs.
www.flagtelecom.com
New Builds – FLAG NGN
Announced 28th December 2006 - $1.5Bn cable build programme
Four new cable systems
•
South East Asia – India, Malaysia, Singapore, Indonesia, Vietnam, Philippines, Brunei, Hong Kong
•
East Africa – Kenya, Mozambique, Republic of South Africa, Tanzania, Madagascar, Mauritius
•
Mediterranean – Greece, Cyprus, Turkey, Malta, Libya, Lebanon
•
Trans-Pacific – US West Coast, Japan, China and Hong Kong
Simultaneously rolled out over the next 36 months
Integrated with rest of FLAG systems to create a FLAG NGN Global Network
•
An all IP network with an evolution path for creation of a host of new services
www.flagtelecom.com
Agenda
FLAG Telecom Overview
FLAG’s Global Network
Horizontal Expansion
Reliance Communications
www.flagtelecom.com
Geographical Expansion - Need
FA-1
System 4
FEA
System 4
System 3
FNAL
System 1
System 2
Underserved
Regions
Provide truly seamless high capacity global connectivity.
PriMetrica, Inc. 2006
www.flagtelecom.com
Extend reach and augment capacity to underserved regions
System 1 – South East Asia Cable Route
www.flagtelecom.com
System 2 – East Africa Cable Route
www.flagtelecom.com
System 3 – Mediterranean Cable Route
www.flagtelecom.com
System 4 – Trans-Pacific Cable Route
www.flagtelecom.com
Agenda
FLAG Telecom Overview
FLAG’s Global Network
Horizontal Expansion
Reliance Communications
www.flagtelecom.com
Only Indian Telco with Value Proposition over Entire
Telecom Value Chain
www.flagtelecom.com
Who do Reliance serve?
‣ Over 34 million consumers in India
‣ Over 1 Million individual global consumers
‣ Over 200 major global carriers
‣ Over 250 MNCs
‣ Over 600 Indian large enterprises
‣ Over 10,000 Indian SMEs
www.flagtelecom.com
Portfolio delivered through global network
National
 67,000+ RKms intercity backbone
 Ring & Mesh architecture
 Largest MPLS enabled core network
International
 FLAG 65,500 RKms undersea OFC network
 PoPs in 40 countries across 4 continents
 Leadership in MEA and Asia
www.flagtelecom.com
Only Operator to Dimension Network Ahead of
Exponential Growth
Coverage at a Glance
% of Urban Population Covered
98.25%
% of Rural Population Covered
67.00%
% of National Highway Covered
94.31%
% of Railway Covered
93.19%
% of Total Population Covered
54.66%
Number of Towns Covered
Number of Villages Covered
Customer Capacity
Highest Coverage of any Private Operator
www.flagtelecom.com
6,000
350,587
37 million
Typical Intercity Network Architecture
Delhi
Jaipur
40 X 10 Gbps Backbone
Bhopal
A’bad
Collector Network
40 X 10 Gbps
DWDM Ring
DWDM terminal
Nagpur
Mumbai
ADM
Hyderabad
High Redundancy
Vijaywada
Bangalore
Chennai
www.flagtelecom.com
 Ring & Mesh architecture;
137 rings across India
 Cities connected on rings
 Metros have >3 alternative paths
Data Centre and IT Infrastructure Services
PROFESSIONAL
SUPPORT
SERVICES
Application infrastructure on a shared basis
Mailing, Mail Protect, Web space, FTP space, DB space,
Web Collaboration, ERP, HR, Payroll, Sales, CRM
IT Skill sets on a shared basis
Application, DB, OS, Network , Security, Storage, Monitoring,
Reporting
VIRTUAL
DEDICATED
INFRASTRUCTURE
DEDICATED
HOSTING
INFRASTRUCTURE
COLOCATION &
DATA CENTRE
BUILD
IT infrastructure on a shared basis
Processors, Storage, Backup, Security, Local Network
500+ Enterprise customers
PLAN  DESIGN  IMPLEMENT 
OPERATE
SOFTWARE AS
A SERVICE
(SaaS)
IT infrastructure on a Dedicated basis
Equipment on Lease – servers, switches, firewalls, routers, storage
boxes etc. etc.
Facility infrastructure on a Shared basis
Hosting Space, Power, Data Cabling,Sitting space, Accessories, Vsat
space
www.flagtelecom.com
 50+ MNC’s
 25+ large domestic and
International banks
 5 Large Telcos
100+ Manufacturing /
Pharma & FMCG companies













ERP
Intranet
Core banking
ATM switches
SCM
CRM
Transaction Websites
NAPs
Sales Automation
E-trading
E-education
R&D
Disaster Recovery
Call Centre

Launched services in 2002 as a BPO player with a Fortune 100 bank as our first international
customer

4,000 seats capacity with an expansion plan to upgrade to 10,000 seats within 24 to 36
months

Providing customer services in 10 languages

Currently employs over 8,000 customer service representatives and plan to increase the
number to 20,000

Provide both Voice & Transaction processing services catering to the needs of Telecom, BFSI
and Energy verticals

Serve more than 35 mn. customers spread over India, USA, Canada, UK, Australia and New
Zealand. Support more than 200 processes and process over 180 mn. calls per annum
www.flagtelecom.com
National Network Operations Centre

Operates and manages 250 MCNs, 200 unmanned repeater stations, 9,500 BTSs and 5 international Gateways, in
addition to surveillance of 87,000 Rkms of OFC

Monitors the pan-India network on 24x7x365 basis on two large video walls each with 80 screens spanning a length
of 100 feet

110,000 square feet with a seating capacity of 200
www.flagtelecom.com
Thank You
Individuals and cultures from around the world have, for millennia, expressed
and communicated their identities, values and ideas as symbols and diagrams,
often within a circular format. By such means, simple but effective
communications have been enabled between people.
Similarly, FLAG Telecom is an enabler for international communications, helping
people and companies throughout the world to connect, to exchange
information, and ultimately to do business with one another. Simply and clearly.
1
2
3
4
1. A Japanese family crest, defining
heritage (Asia)
2. An ancient celtic symbol (Europe)
3. Kufic calligraphy (Middle East)
4. A Texan cattle brand, defining an
area of coverage (USA)
www.flagtelecom.com
www.flagtelecom.com
The information in this presentation is provided for information purposes only. All reasonable efforts are used to ensure and maintain accuracy at the time of publishing. Future events may
change its accuracy. No representation or warranty is given by any person as to its accuracy or completeness and it should not be relied upon.