NONVERBAL
COMMUNICATION
As
much as 93 % of
communication is
nonverbal, with 55% sent
through facial expression,
posture, and gestures and
38% through tone of voice.
Nonverbal Communication as a
Transaction
 Without saying a word, you could be
communicating by your choice of
clothing, your facial expressions, your
posture, or any other nonverbal signals.
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They differ in eight important ways:
Environment
Feedback
Continuity
Channel
Control
Senses
Structure
Acquisition
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Nonverbal cues complement a verbal
message by adding to its meaning.
Nonverbal cues regulate verbal
communication.
Nonverbal messages can substitute for
verbal messages.
Nonverbal messages accent what you
are saying.
CHARACTERISTICS OF
NONVERBAL COMMUNICATION
 It
is culturally determined
 It may conflict with verbal
messages
 Nonverbal messages are
largely unconcious
 It shows your feelings
and attitude
 Paralanguage-
the way in which
you say the words.
 Body Movement- also called as
kinesics, is responsible for a lot of
nonverbal communication.
 Eye Messages- sending messages
through the eyes.
 Attractiveness- how something or
somebody could attract.
Clothing- it gives immediate
impression about your self
Body Adornment- physical changes
that you made to your body.
Touch- it could show interest
Time- determining attitude of a
person
By
means
of
videotaping